itSMF Norge

What itSMF Norge does

itSMF Norge (legally IT Service Management Forum Norge, Norwegian organization number 985 833 249) is a voluntary, independent non-profit membership organization founded on April 3, 2003, headquartered at Wergelandsveien 1-3, Oslo. It serves IT professionals, managers, and leaders across Norwegian enterprises and government agencies who work with IT-driven services, with the stated mission of promoting best practices in IT Service Management and advancing sustainable digitalization. The organization is affiliated with itSMF International and operates four regional chapters (Østlandet, Vestlandet, Nord-Norge, Midt-Norge) coordinated by named volunteer leaders from member organizations.

The portfolio consists of three membership tiers (Bedrift/Company with 1-10 or unlimited users, Personlig/Personal for individuals, Leverandør/Supplier for IT vendors), the annual "Wake me up" conference held at Oslo Event Hub (the 2026 edition scheduled April 15-16, with international speakers including Frederic Laloux), a member-exclusive Ressursside (Resource Library) containing archived conference recordings and podcasts, and a supplier directory. Revenue is generated through annual membership subscriptions and conference-related transactions (ticket sales, exhibition spaces, sponsorship). The organization is volunteer-led by a board chaired by Sofia Perstølen, with Anders Erlandsen as financial lead; only 5 paid staff are indicated.

The customer base spans 30+ named member organizations across banking (DNB IT), energy (Equinor), aviation (Avinor), healthcare IT (Helse Nord IKT, Helse Vest IKT, Sykehuspartner), IT consulting (Bouvet, Sopra Steria, DXC), and government (NAV IT, Skatteetaten, Statens vegvesen, UDI). Marketing channels are centered on the annual conference, a website (itsmf.no), email newsletter, local chapter events, and organic social media (Facebook, LinkedIn). No revenue, funding, M&A, or AI capability data is disclosed in the available sources.

Name

itSMF Norge

Legal name

IT Service Management Forum Norge

Website

https://itsmf.no

Company type

Private

Founded year

2003

Operating status

Operating

Headcount range

1–10 employees

Short description

itSMF Norge is a voluntary, non-profit membership organization founded in 2003 in Norway that serves IT service management professionals through corporate, personal, and supplier memberships, four regional chapters, and an annual "Wake me up" conference.

Ownership category

akta.pro rank

Product category

Professional Membership Organization / IT Service Management Community

SIC

Services-Membership Organizations (8600)

akta.pro primary industry

ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)

akta.pro secondary industries

IT Service Management (ITSM) Platforms (HDAEALAA), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)

Keywords

• IT service management
• Professional membership association
• Sustainable digitalization
• IT governance community
• Agile transformation events

Headquarters

HQ city

Oslo

HQ country

Norway

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Membership Fees: Annual membership fees from business, personal, and supplier categories. Business and supplier memberships offer 1-10 or unlimited user options. Membership provides access to resources, local events, annual conference, and supplier directory listing.
2. Conference Participation: Revenue from annual Wake me up conference including ticket sales, exhibition spaces, and sponsorship. Reduced pricing for members and supplier members.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

itSMF Norge is a voluntary, independent, non-profit membership organization that promotes IT Service Management (ITSM) best practices and sustainable digitalization across Norway. It sells annual memberships in three tiers (Business/Bedrift, Personal/Personlig, Supplier/Leverandør), operates four regional chapters, runs the annual "Wake me up" conference, and maintains a member-exclusive resource library of archived conference recordings and presentations.

Product overview

itSMF Norge is a voluntary, independent membership organization that serves as a forum for IT Service Management professionals. The organization operates a portfolio of membership tiers (Company, Personal, and Supplier) and hosts the annual 'Wake me up' conference focused on sustainable digitalization and agile transformation. Additional offerings include a member-exclusive resource library with archived conference recordings, and regional local chapters across Norway (Østlandet, Vestlandet, Nord-Norge, Midt-Norge) for localized networking and knowledge exchange.

Differentiator

Problem solved

Functional benefit

Brands

• Wake me up: Annual conference organized by itSMF Norge focused on sustainable digitalization, agile transformation, and organizational resilience. The 2026 edition is titled 'Wake me up 2026' and scheduled for April 15-16, 2026 at Oslo Event Hub.

Products and services

• Bedrift (Company) Membership
• Personlig (Personal) Membership
• Leverandør (Supplier) Membership
• Wake me up Conference (itSMF-konferansen)

Quantifiable outcome

• Connects IT professionals across Norway's major enterprises and government organizations including Avinor, DNB, Equinor, NAV, and healthcare sectors
• +1 more outcomes

Named customers13 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Two partnerships are on record, tiered minor and core.

• itSMF SlovakiaminorStrategic or Co-development Partner · 4 November 2026Partnership for itSMF Slovakia's 20th Anniversary Annual Conference (November 4-5, 2026). Promoted on itSMF Norge calendar as regional collaboration within the European ITSM community.
• itSMF InternationalcoreStrategic or Co-development Partner · 1 January 2003itSMF Norge is affiliated with itSMF International as stated in the organization bylaws (Article 3.i). This affiliation connects the Norwegian chapter to the global ITSM professional network and standards development.

Scale indicators5 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• PMI Norway Chapter: Norwegian chapter of the Project Management Institute. Runs the same national professional-society model — corporate memberships, local events, annual conferences — for an adjacent (project management) IT-adjacent domain.
• itSMF International: Global federation of national IT Service Management forums of which itSMF Norge is a chapter. Operates the same mission, governance, and event model at a global scale; itSMF Norge is directly affiliated under Article 3.i of its bylaws.
• itSMF Slovakia: Slovak national chapter of itSMF, currently partnered with itSMF Norge on its 20th anniversary conference (November 2026). Closely comparable national membership society operating in the same ITSM domain.
• ISACA Norway Chapter: Norwegian chapter of ISACA, the global professional association for IT governance, risk, and audit. Same membership-society model operating in Norway with adjacent (but distinct) IT management domain.
• IIBA Norway Chapter: Norwegian chapter of the International Institute of Business Analysis. Comparable national professional society serving Norwegian practitioners in an adjacent IT/business domain.
• itSMF UK: UK national chapter of the itSMF network. Runs the same membership-organization model — corporate/personal/supplier tiers, annual conference, regional branches — focused on ITSM professionals in the UK.

Others

• NITO: Norwegian Society of Engineers, a large Norwegian professional organization that includes IT practitioners. Thematically adjacent — competes for the same Norwegian technical-professional mindshare but with broader engineering scope.

Broad incumbents

• PeopleCert: Owner and administrator of the ITIL certification scheme (via Axelos). A global incumbent in the ITSM ecosystem whose training, certification, and event activity overlaps with itSMF Norge's community-building mission.
• EXIN: Global certification body issuing ITIL and other IT credentials. Operates in the adjacent education/certification layer of the ITSM ecosystem where itSMF Norge sits on the community and events layer.

Regional players

• Den Norske Dataforening (DND): The Norwegian Computer Society, the broadest IT professional membership organization in Norway. Overlaps with itSMF Norge on Norwegian IT practitioner audiences but covers a wider scope beyond ITSM.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/itSMFNorge
• LinkedInlinkedin.com/company/itsmf-norge

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about itSMF Norge