itSMF Norge
itSMF Norge is a voluntary, non-profit membership organization founded in 2003 in Norway that serves IT service management professionals through corporate, personal, and supplier memberships, four regional chapters, and an annual "Wake me up" conference.
- Company typePrivate
- Founded2003
- HeadquartersOslo, Norway
- Headcount1–10
- GTM typeB2B
- OfferingServices
What itSMF Norge does
itSMF Norge (legally IT Service Management Forum Norge, Norwegian organization number 985 833 249) is a voluntary, independent non-profit membership organization founded on April 3, 2003, headquartered at Wergelandsveien 1-3, Oslo. It serves IT professionals, managers, and leaders across Norwegian enterprises and government agencies who work with IT-driven services, with the stated mission of promoting best practices in IT Service Management and advancing sustainable digitalization. The organization is affiliated with itSMF International and operates four regional chapters (Østlandet, Vestlandet, Nord-Norge, Midt-Norge) coordinated by named volunteer leaders from member organizations.
The portfolio consists of three membership tiers (Bedrift/Company with 1-10 or unlimited users, Personlig/Personal for individuals, Leverandør/Supplier for IT vendors), the annual "Wake me up" conference held at Oslo Event Hub (the 2026 edition scheduled April 15-16, with international speakers including Frederic Laloux), a member-exclusive Ressursside (Resource Library) containing archived conference recordings and podcasts, and a supplier directory. Revenue is generated through annual membership subscriptions and conference-related transactions (ticket sales, exhibition spaces, sponsorship). The organization is volunteer-led by a board chaired by Sofia Perstølen, with Anders Erlandsen as financial lead; only 5 paid staff are indicated.
The customer base spans 30+ named member organizations across banking (DNB IT), energy (Equinor), aviation (Avinor), healthcare IT (Helse Nord IKT, Helse Vest IKT, Sykehuspartner), IT consulting (Bouvet, Sopra Steria, DXC), and government (NAV IT, Skatteetaten, Statens vegvesen, UDI). Marketing channels are centered on the annual conference, a website (itsmf.no), email newsletter, local chapter events, and organic social media (Facebook, LinkedIn). No revenue, funding, M&A, or AI capability data is disclosed in the available sources.
itSMF Norge firmographics
Firmographics- Name
- itSMF Norge
- Legal name
- IT Service Management Forum Norge
- Website
- https://itsmf.no
- Company type
- Private
- Founded year
- 2003
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- itSMF Norge is a voluntary, non-profit membership organization founded in 2003 in Norway that serves IT service management professionals through corporate, personal, and supplier memberships, four regional chapters, and an annual "Wake me up" conference.
- Ownership category
- akta.pro rank
itSMF Norge industry classification
Industry- Product category
- Professional Membership Organization / IT Service Management Community
- SIC
- Services-Membership Organizations (8600)
- akta.pro primary industry
- ITIL/ITSM Process Consulting & Implementation (BPAEAJAB)
- akta.pro secondary industries
- IT Service Management (ITSM) Platforms (HDAEALAA), ITSM Tooling Integration, Automation & Orchestration (BPAEAJAD)
Keywords
Where itSMF Norge is headquartered
LocationHeadquarters
- HQ city
- Oslo
- HQ country
- Norway
- HQ region
- Europe
Offices1 record
Markets served
itSMF Norge business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Others
Revenue model
- Membership Fees: Annual membership fees from business, personal, and supplier categories. Business and supplier memberships offer 1-10 or unlimited user options. Membership provides access to resources, local events, annual conference, and supplier directory listing.
- Conference Participation: Revenue from annual Wake me up conference including ticket sales, exhibition spaces, and sponsorship. Reduced pricing for members and supplier members.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Annual | Business membership with 1-10 or unlimited users |
| Subscription | Annual | Personal membership for individual professionals |
| Subscription | Annual | Supplier membership with networking and marketing benefits |
Go-to-market motion2 records
Distribution channels3 records
Marketing channels6 records
itSMF Norge product offering
Product offeringCore offering
itSMF Norge is a voluntary, independent, non-profit membership organization that promotes IT Service Management (ITSM) best practices and sustainable digitalization across Norway. It sells annual memberships in three tiers (Business/Bedrift, Personal/Personlig, Supplier/Leverandør), operates four regional chapters, runs the annual "Wake me up" conference, and maintains a member-exclusive resource library of archived conference recordings and presentations.
Product overview
itSMF Norge is a voluntary, independent membership organization that serves as a forum for IT Service Management professionals. The organization operates a portfolio of membership tiers (Company, Personal, and Supplier) and hosts the annual 'Wake me up' conference focused on sustainable digitalization and agile transformation. Additional offerings include a member-exclusive resource library with archived conference recordings, and regional local chapters across Norway (Østlandet, Vestlandet, Nord-Norge, Midt-Norge) for localized networking and knowledge exchange.
Differentiator
Problem solved
Functional benefit
Brands
- Wake me up: Annual conference organized by itSMF Norge focused on sustainable digitalization, agile transformation, and organizational resilience. The 2026 edition is titled 'Wake me up 2026' and scheduled for April 15-16, 2026 at Oslo Event Hub.
Products and services
- Bedrift (Company) Membership
- Personlig (Personal) Membership
- Leverandør (Supplier) Membership
- Wake me up Conference (itSMF-konferansen)
Quantifiable outcome
- Connects IT professionals across Norway's major enterprises and government organizations including Avinor, DNB, Equinor, NAV, and healthcare sectors
- +1 more outcomes
Companies that use itSMF Norge
Customer profileNamed customers13 records
Segments4 records
Ideal customer profiles4 records
itSMF Norge technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
itSMF Norge partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- itSMF SlovakiaminorPartnership for itSMF Slovakia's 20th Anniversary Annual Conference (November 4-5, 2026). Promoted on itSMF Norge calendar as regional collaboration within the European ITSM community.
- itSMF InternationalcoreitSMF Norge is affiliated with itSMF International as stated in the organization bylaws (Article 3.i). This affiliation connects the Norwegian chapter to the global ITSM professional network and standards development.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
itSMF Norge competitors and assessment
Company assessmentDirect peers
- PMI Norway Chapter: Norwegian chapter of the Project Management Institute. Runs the same national professional-society model — corporate memberships, local events, annual conferences — for an adjacent (project management) IT-adjacent domain.
- itSMF International: Global federation of national IT Service Management forums of which itSMF Norge is a chapter. Operates the same mission, governance, and event model at a global scale; itSMF Norge is directly affiliated under Article 3.i of its bylaws.
- itSMF Slovakia: Slovak national chapter of itSMF, currently partnered with itSMF Norge on its 20th anniversary conference (November 2026). Closely comparable national membership society operating in the same ITSM domain.
- ISACA Norway Chapter: Norwegian chapter of ISACA, the global professional association for IT governance, risk, and audit. Same membership-society model operating in Norway with adjacent (but distinct) IT management domain.
- IIBA Norway Chapter: Norwegian chapter of the International Institute of Business Analysis. Comparable national professional society serving Norwegian practitioners in an adjacent IT/business domain.
- itSMF UK: UK national chapter of the itSMF network. Runs the same membership-organization model — corporate/personal/supplier tiers, annual conference, regional branches — focused on ITSM professionals in the UK.
Others
- NITO: Norwegian Society of Engineers, a large Norwegian professional organization that includes IT practitioners. Thematically adjacent — competes for the same Norwegian technical-professional mindshare but with broader engineering scope.
Broad incumbents
- PeopleCert: Owner and administrator of the ITIL certification scheme (via Axelos). A global incumbent in the ITSM ecosystem whose training, certification, and event activity overlaps with itSMF Norge's community-building mission.
- EXIN: Global certification body issuing ITIL and other IT credentials. Operates in the adjacent education/certification layer of the ITSM ecosystem where itSMF Norge sits on the community and events layer.
Regional players
- Den Norske Dataforening (DND): The Norwegian Computer Society, the broadest IT professional membership organization in Norway. Overlaps with itSMF Norge on Norwegian IT practitioner audiences but covers a wider scope beyond ITSM.
Market position
Strengths4 records
Weaknesses4 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
itSMF Norge social profiles
Digital presenceitSMF Norge financial estimates
Financial estimateRevenue estimate
Valuation estimate
itSMF Norge leadership team
Management profileNumber of profiles
Profiles9 records
itSMF Norge funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
itSMF Norge M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about itSMF Norge
What does itSMF Norge do?
itSMF Norge is a voluntary, independent, non-profit membership organization that promotes IT Service Management (ITSM) best practices and sustainable digitalization across Norway. It sells annual memberships in three tiers (Business/Bedrift, Personal/Personlig, Supplier/Leverandør), operates four regional chapters, runs the annual "Wake me up" conference, and maintains a member-exclusive resource library of archived conference recordings and presentations.
Is itSMF Norge a public or private company?
itSMF Norge is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was itSMF Norge founded?
itSMF Norge was founded in 2003. It employs 1 to 10 people.
Where is itSMF Norge based?
itSMF Norge is headquartered in Oslo, Norway, in the Europe region.
How does itSMF Norge make money?
Two revenue lines are on record. Membership Fees are the primary driver. The others are conference Participation.
Who are itSMF Norge's main competitors?
Direct peers on record are PMI Norway Chapter, itSMF International, itSMF Slovakia, ISACA Norway Chapter, IIBA Norway Chapter and itSMF UK. NITO is listed as an others. Broad incumbents are PeopleCert and EXIN. Den Norske Dataforening (DND) is listed as a regional player.
Does itSMF Norge have an API?
No public API is recorded for itSMF Norge.
What industry is itSMF Norge in?
itSMF Norge's product category is Professional Membership Organization / IT Service Management Community. Its primary akta.pro industry code is BPAEAJAB, ITIL/ITSM Process Consulting & Implementation, with a secondary code of HDAEALAA, IT Service Management (ITSM) Platforms. Its SIC code is 8600.