UF Information Technology (UFIT)

What UF Information Technology (UFIT) does

UF Information Technology (UFIT) is the central IT department of the University of Florida, responsible for delivering enterprise IT services to the UF community of students, faculty, staff, researchers, and affiliated units including UF Health. Operating from a single headquarters in Gainesville, Florida, with 127 employees across eight functional units (Academic Technology, Applications Development and Integrations, Customer Experience & Resource Planning, Data Platform and Analytics, Information Security Office, Infrastructure & Communications Technology, IT Business Center, and Research Computing), UFIT functions as a managed-services provider funded through the university's operating budget — primarily state appropriations, tuition revenue, and grants — with no commercial pricing or external customers.

The core technology footprint is anchored by HiPerGator, the university's high-performance computing cluster and the fastest university-owned supercomputer in U.S. higher education, featuring over 100,000 CPU cores, more than 1,700 Nvidia GPUs (including the Nvidia DGX SuperPOD), and petabytes of storage. On top of this infrastructure, UFIT has built the NaviGator AI suite — a proprietary portfolio comprising NaviGator Chat (multi-LLM conversational interface with RAG over user data), NaviGator Toolkit (self-service API keys to models including GPT, Llama, Mixtral, Gemma, Codestral, Flux, Mistral, Whisper, and Kokoro), NaviGator Assistant (configurable agentic chatbots), NaviGator Analytics (Canvas-integrated learning analytics), NaviGator Tutor (personalized AI tutoring), NaviGator Notebook, Alt-text Generator, ConVey, and Prompt. Supporting platforms include GatorCloud (Microsoft 365, Google Workspace, Dropbox), Canvas LMS, GatorLink identity and SSO, Cisco Secure VPN, Duo MFA, TeamDynamix ITSM, Qualtrics, LabArchives, Overleaf, Zoom, Teams, and Mediasite — collectively covering collaboration, teaching, research, security, and end-user support.

UFIT's go-to-market is exclusively internal: services are bundled into university affiliation at no direct cost to end users, with the sole monetization exception being paid add-ons such as Microsoft 365 Copilot licenses. Distribution is multi-channel through self-service portals (it.ufl.edu, TeamDynamix), 24/7 help desk support (phone, email, chat, walk-in at The Hub), on-campus learning spaces and computer labs, and global Eduroam WiFi access. Strategic vendor relationships — categorized as Core-tier with NVIDIA, Microsoft, Cisco, and Zoom, and Supporting-tier with AWS, Google Cloud, Apple, LabArchives, Overleaf, and Qualtrics — anchor the technology stack. HiPerGator-RV provides a FISMA Moderate / NIST 800-171 / FERPA / HIPAA-compliant secure computing environment for restricted research data, constituting a regulatory-grade capability not commonly available at peer institutions.

Name

UF Information Technology (UFIT)

Legal name

University of Florida Information Technology

Website

https://it.ufl.edu

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

UF Information Technology (UFIT) is the central IT department of the University of Florida, providing enterprise IT services, high-performance computing (HiPerGator), and a proprietary AI suite (NaviGator AI) to UF students, faculty, staff, researchers, and UF Health.

Ownership category

akta.pro rank

Product category

Higher Education IT Services

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518), Custom Computer Programming Services (541511), Educational Support Services (611710)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming Services (7371), Services-Computer Programming, Data Processing, Etc. (7370), Services-Facilities Support Management Services (8744)

akta.pro primary industry

Managed IT Services & On‑Site Field Support (Helpdesk, Break/Fix, IMAC) (EDAEAHAJ)

akta.pro secondary industries

End-User Helpdesk & Service Desk (Students/Faculty/Staff) (EDALAMAA), Education ERP (Student Information, Finance, HR) (HDAEAEAI), Telecom, Unified Communications & VoIP (EDAOAIAN)

Keywords

• Higher education IT services
• High-performance computing
• AI services platform
• Cloud collaboration tools
• Research computing services

Headquarters

HQ city

Gainesville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Infrastructure, Operations, Marketing or Sales

Revenue model

1. University Budget Allocation: UFIT is funded through the University of Florida's operating budget, which is derived from state appropriations, tuition revenue, and grants. Services are provided at no direct cost to students, faculty, and staff as part of their affiliation with the university.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

UFIT is the central information technology department of the University of Florida, providing enterprise IT services to the UF community. It operates HiPerGator (a high-performance supercomputer with 100,000+ CPU cores and 1,700+ Nvidia GPUs), the NaviGator AI suite of generative AI tools, GatorCloud collaboration platforms (Microsoft 365, Google Workspace, Dropbox), the Canvas learning management system, secure computing environments, identity and access management, IT help desk support, classroom technology, and research computing services.

Product overview

UF Information Technology (UFIT) provides a comprehensive, integrated portfolio of enterprise IT services organized around AI-powered tools, research computing infrastructure, and cloud-based collaboration platforms for the University of Florida community. The core product offerings include NaviGator AI (a suite of AI services comprising NaviGator Chat, NaviGator Toolkit, NaviGator Assistant, NaviGator Analytics, NaviGator Tutor, NaviGator Notebook, NaviGator Alt-text Generator, NaviGator ConVey, and NaviGator Prompt), HiPerGator (the university's high-performance supercomputing cluster with AI capabilities including Nvidia DGX SuperPOD), Microsoft Copilot integration, GatorCloud (offering Microsoft 365, Google Workspace, and Dropbox), Canvas LMS, video collaboration tools (Zoom, Teams, Mediasite), research tools (LabArchives, Overleaf), Qualtrics survey platform, and foundational infrastructure services including GatorLink identity management, VPN, Multi-Factor Authentication, Help Desk, IT Training, and Learning Spaces. The portfolio operates as a platform-plus-services model where HiPerGator serves as the computational backbone for AI workloads, GatorCloud provides the collaboration layer, and individual tools like NaviGator Chat and Canvas serve specific user needs within the unified UFIT ecosystem.

Differentiator

Problem solved

Functional benefit

Brands

• NaviGator AI: AI platform suite including NaviGator Chat, NaviGator Assistant, NaviGator Toolkit, NaviGator Analytics, NaviGator Tutor, NaviGator Notebook, NaviGator Alt-text Generator, NaviGator ConVey, and NaviGator Prompt for various AI-powered services
• HiPerGator
• GatorCloud
• GatorLink
• GatorMail
• GatorPrint
• Research Computing
• UF GPT

Products and services

• NaviGator AI
• HiPerGator
• HiPerGator-RV

Quantifiable outcome

• Fastest university-owned supercomputer in U.S. higher education
• +4 more outcomes

Named customers5 records

Segments4 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration32 records

AI capability14 records

Feature5 records

Partnerships

Ten partnerships are on record, tiered core and supporting.

• MicrosoftcoreTechnology or IntegrationMicrosoft provides Azure OpenAI, Microsoft 365 (including Copilot), Teams, OneDrive, SharePoint, and enterprise data protection for UF. UF has existing agreements with Microsoft covering data handled through cloud models. Microsoft Copilot uses GPT-5 and GPT-4o models with enterprise data protection when signed in with Gatorlink credentials.
• NVIDIAcoreTechnology or IntegrationNVIDIA provides GPUs including the Nvidia DGX SuperPOD (world's most advanced AI system) for HiPerGator. HiPerGator features over 1700 Nvidia GPUs including the latest generation of Nvidia processors for high-performance computing and AI workloads.
• Amazon Web Services (AWS)supportingTechnology or IntegrationAWS is available as a cloud platform option for UF researchers through the Fast Path Solutions catalog. AWS services can be used for cloud computing, storage, and AI/ML workloads within UF's data governance framework.
• Google Cloud Platform (GCP)supportingTechnology or IntegrationGCP is available as a cloud platform option for UF through the Fast Path Solutions catalog. Google Workspace for Education (including Gemini in NaviGator Notebook) and Google Drive storage are provided as part of GatorCloud services.
• LabArchivessupportingTechnology or IntegrationUniversity of Florida has purchased an enterprise license for LabArchives Research Notebook for use by faculty, researchers, staff, graduate students, and undergraduate students. LabArchives is an Electronic Research Notebook service provider approved for Internet2 higher education member universities.
• OverleafsupportingTechnology or IntegrationOverleaf is an online LaTeX editor available to UF faculty, staff and students, offering real-time collaboration, version control, hundreds of LaTeX templates, and online compiling of projects to PDF format.
• QualtricssupportingTechnology or IntegrationUF has a longtime partnership with Qualtrics providing academic research survey tools. All UF faculty, staff, and students have access to Qualtrics for academic research purposes. UF also has access to Qualtrics Research Services team for sampling, translations, and methodology support.
• Zoom Video CommunicationscoreTechnology or IntegrationZoom is available to all UF students, faculty, and staff for video conferencing (meetings up to 300 participants), webinars, and is integrated into Canvas for instructors. Zoom Rooms and Zoom for Government are also available.
• ApplesupportingTechnology or IntegrationUF provides software and services compatible with Apple iOS devices. VPN client available through Apple App Store. iPad and iPhone support through various UF services including UFApps.
• CiscocoreTechnology or IntegrationCisco provides the Secure VPN client for Gatorlink VPN service, supporting SSL-based VPN with auto-update and auto-policy synchronization. The VPN supports campus-only tunnels and departmental VPNs across Windows, Mac, Linux, iOS, and Android.

Scale indicators10 records

Recent moves6 records

Expansion highlights4 records

Others

• EDUCAUSE: Higher-education IT association covering IT leadership, learning, research computing, and security across universities. Peer/ecosystem organization that frames the operating environment and best practices for university IT departments like UFIT.
• Internet2: Non-profit consortium of U.S. research and education organizations that UF participates in for network, identity, and shared services (UF is part of Unizin and uses Internet2-affiliated tooling like LabArchives). Operates as a peer/partner ecosystem rather than a direct competitor.

Direct peers

• University of Michigan Information and Technology Services (ITS): Central IT organization for another large public R1 university. Comparable role delivering enterprise IT, identity, cloud, learning platforms, research computing, and help desk services to a similarly sized student/faculty/staff population. Closest operational analogue to UFIT.
• MIT Information Systems and Technology (IS&T): Central IT function at a leading private research university. Comparable in delivering HPC/research computing, AI services, identity and access management, learning platforms, and campus-wide IT support — but at a private institution with a different funding model.
• Stanford University IT: Central IT organization for Stanford, comparable in serving a top-tier research university with HPC, AI, collaboration, identity, and learning services. Similar scope and sophistication of platform offerings to UFIT, including AI tooling for the campus.

Market position

Strengths3 records

Weaknesses3 records

Competitive moat4 records

Key risks5 records

Key highlights5 records

Customer concentration

• Xx.com/UF
• YouTubeyoutube.com/user/universityofflorida
• Facebookfacebook.com/uflorida
• LinkedInlinkedin.com/company/uf-information-technology
• Instagraminstagram.com/uflorida

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about UF Information Technology (UFIT)