Indian Visa Application Centre - IVAC

Name

Indian Visa Application Centre - IVAC

Legal name

Indian Visa Application Centre (IVAC), Bangladesh

Website

https://ivacbd.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Visa Processing Services

akta.pro primary industry

Business Visa Application & Processing Services (THACAKAA)

akta.pro secondary industries

Electronic Travel Authorization (ETA) & Pre-Travel Clearance (THALAPAC), Student Visa Application Preparation & Filing Services (EDAIADAA), Biometrics, Medical Exams & Police Clearance Coordination (EDAIADAE)

Keywords

• Visa processing services
• Consular services
• Biometric enrollment
• Passport tracking
• Visa application centers

Headquarters

HQ city

Dhaka

HQ country

Bangladesh

HQ region

Asia

Offices5 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Visa Processing Fee - Bangladeshi Nationals: IVAC charges a visa processing fee of BDT 1,500 per application from Bangladeshi passport holders. This is a service charge for facilitating visa application handling. The visa itself is free for Bangladeshi nationals as per Government of India policy. This is a per-transaction fee model.
2. Visa Processing Fee - Foreign Nationals: Foreign nationals pay visa fee as per Government of India schedule plus IVAC processing fee of BDT 1,500 and ICWF charge of BDT 400, totaling BDT 1,900 at the counter.
3. RAP/PAP Permit Processing: Additional processing services for Restricted Area Permit and Protected Area Permit for applicants visiting protected areas in India.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels6 records

Core offering

IVAC is the sole authorized agency for receiving Indian visa applications in Bangladesh, operated by State Bank of India on behalf of the High Commission of India. It processes visa applications across all categories (tourist, business, medical, student, employment, diplomatic, transit) through five main centers plus district-level locations, offering online application submission, appointment booking, biometric data capture, document verification, and passport tracking services. IVAC collectively processes 500,000 visa applications annually from Bangladeshi passport holders.

Product overview

Indian Visa Application Centre (IVAC) Bangladesh is a visa processing service operated by State Bank of India on behalf of the High Commission of India. The organization offers a unified service portfolio comprising online visa application submission through the Indian Visa Online Portal, physical document processing at five IVAC centers (Dhaka JFP, Chittagong, Rajshahi, Sylhet, Khulna), biometric data capture, passport tracking via Passtrack, and supplementary services including international travel cards and restricted/protected area permits. IVAC Dhaka (Jamuna Future Park) is noted as the world's largest visa processing center. The organization collectively processes 5 lakh visa applications annually for Bangladeshi passport holders.

Differentiator

Problem solved

Functional benefit

Products and services

• Visa Application Processing Services Processing of Indian visa applications for Bangladeshi and foreign nationals submitted at five IVAC centers across Bangladesh (Dhaka JFP, Chittagong, Rajshahi, Sylhet, Khulna). Managed by State Bank of India on behalf of the High Commission of India. Handles all visa categories including tourist, business, medical, student, employment, diplomatic, official, work, journalist, transit, and family visas.
• Online Visa Application Portal Digital platform for submitting online visa application forms through the official Indian visa portal (indianvisa-bangladesh.nic.in) before visiting IVAC centers for document submission. Includes form filling, photograph upload, and appointment booking.
• Passport Tracking System (Passtrack) Real-time tracking service for passport and visa application status, allowing applicants to monitor the progress of their visa processing through the Passtrack platform.
• Biometric Data Capture Service Collection of 10-finger biometric data and photographs at IVAC centers as part of the visa application process, aligned with Government of India security requirements.
• International Travel Card & Dollar Endorsement Service Foreign exchange services available at IVAC Dhaka and Chittagong centers, providing international travel cards and dollar endorsement for visa applicants.
• Restricted/Protected Area Permit (RAP/PAP) Special permits for Bangladeshi citizens visiting restricted or protected areas in India, processed through IVAC Jamuna Future Park, Dhaka.

Quantifiable outcome

• Processes 500,000 visa applications annually from Bangladeshi passport holders
• +2 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

Feature5 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• State Bank of India (SBI)coreOthers · 1 December 2005State Bank of India, a Fortune 500 company headquartered in Mumbai with over 200 years of heritage and assets exceeding Rs. 61 trillion, manages IVAC operations in Bangladesh. SBI is the sole authorized agency for receiving visa applications in Bangladesh. The IVAC journey began in December 2005 with IVAC Gulshan (later merged with JFP), followed by IVAC-Chittagong in October 2006. SBI's vast network of 22,500+ branches, 63,580+ ATMs, and 82,900+ BC outlets supports the operation.
• High Commission of India, DhakacoreOthersThe High Commission of India in Dhaka is the primary diplomatic mission whose visa services are outsourced to State Bank of India's IVAC. All Indian visa applications from Bangladesh are processed through IVAC on behalf of the High Commission.
• Assistant High Commission of India, ChittagongcoreOthersThe Assistant High Commission in Chittagong is one of four regional Indian diplomatic missions whose visa processing is handled by IVAC. IVAC Chittagong was established in October 2006.
• Assistant High Commission of India, RajshahicoreOthersRegional Indian diplomatic mission serving northern Bangladesh whose visa services are outsourced to IVAC Rajshahi.
• Assistant High Commission of India, SylhetcoreOthersRegional Indian diplomatic mission serving northeastern Bangladesh, with IVAC Mymensingh serving its jurisdiction since June 2019.
• Assistant High Commission of India, KhulnacoreOthersRegional Indian diplomatic mission serving southwestern Bangladesh whose visa services are handled by IVAC Khulna.
• Foreigners Regional Registration Office (FRRO), IndiaminorOthersFRRO is the Indian government authority responsible for foreigner registration. Medical visa holders must register with FRRO within 14 days of arrival in India. Change of hospital for medical visa requires FRRO permission.
• Link3 Technologies LimitedminorOthersWeb design and development vendor responsible for IVAC's official website (ivacbd.com).

Scale indicators3 records

Recent moves10 records

Expansion highlights5 records

Direct peers

• VFS Global: VFS Global is the world's largest outsourcing and technology services specialist for governments and diplomatic missions, operating visa application centres for the Government of India and many other countries — directly comparable to IVAC's outsourced visa intake model.
• BLS International: BLS International is one of the leading specialists in visa, passport and consular services outsourcing for governments, and processes Indian visa applications in multiple countries — a direct functional peer to IVAC's SBI-managed operations in Bangladesh.
• TLScontact: TLScontact (Teleperformance Group) operates outsourced visa application centres for Schengen and other governments worldwide, offering the same in-person application intake, biometric capture and document handling workflow that IVAC provides for Indian visas in Bangladesh.
• Cox & Kings Global Services: Cox & Kings Global Services operates visa application centres and consular support services for multiple governments, including Indian missions abroad — a direct functional peer in outsourced visa intake and processing.

Others

• SITA: SITA provides border management, biometric and travel document technology solutions to governments and airports — adjacent enabling technology peer supporting the digital infrastructure (online application, biometric, tracking) on which IVAC and other visa application centres depend.
• Mace visa services (IDEMIA): IDEMIA (formerly Morpho/Mace) supplies biometric capture, identity verification and border management solutions used by many visa application centres worldwide — an enabling technology peer to IVAC's biometric capture workflow.

Emerging players

• CGI Federal (US Visa Services): CGI Federal operates US visa application support and pre-screening systems for the US Department of State — comparable in mandate (government outsourcing of consular visa workflow) but in a different geography and with a technology-led rather than centre-led delivery model.

Regional players

• India Visa Application Centres (Pakistan, Nepal, Sri Lanka): Indian consulates in Pakistan, Nepal and Sri Lanka run parallel outsourced/managed visa application operations targeting very large applicant pools — directly comparable in mandate, visa categories handled and government-customer structure to IVAC Bangladesh.
• Embassy of India Visa Application Centres (US/UK/Canada): Indian diplomatic missions in the US, UK and Canada outsource visa intake to VFS/BLS/CGI-managed centres, providing the same consular visa processing workflow for Indian nationals and foreign residents — comparable regional peer in scale and service model.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/ivacsbibd
• LinkedInlinkedin.com/company/indian-visa-application-centre---ivac

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Indian Visa Application Centre - IVAC