Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi DKI Jakarta

What Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi DKI Jakarta does

Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi DKI Jakarta (DPMPTSP DKI Jakarta) is a provincial government department of the DKI Jakarta Provincial Government operating the JAKEVO digital platform — the official one-stop portal for all business and non-business permits and administrative services within Jakarta. The agency was established under its current structure with the platform launching in 2018 (the broader agency dates to 2015), and it employs approximately 816 staff across its headquarters on Jl. HR. Rasuna Said Kav. C-22, Jakarta Selatan. JAKEVO serves domestic and foreign businesses, investors, and Jakarta residents, providing free digital access to business licenses, investment permits, land-use permits, building approvals (PBG), residency letters, marriage certificates, job-seeker cards, and a broad set of administrative documents; services are explicitly provided at no charge to applicants.

The underlying technology stack is a web-based digital licensing and investment-facilitation platform (jakevo.jakarta.go.id) with core features including a digital permit application portal, real-time application status tracking, and an integrated investment data dashboard sourced from the Ministry of Investment/BKPM. The platform is interconnected with multiple government systems: the national OSS (Online Single Submission) system for risk-based business licensing, SIMBG for building approvals, the Jakarta Satu geoportal for spatial and land-use data, Alpukat Betawi (Dukcapil) for identity verification, the MPP Digital public service mall, and the Jakarta Investment Center (JIC). The platform holds BSI ISO/IEC 27001 and BSRE certifications and is supported by a dedicated 1500164 call center, live chat, and a free architect consultation service delivered in partnership with IAI Jakarta. The platform recorded 443,973 visits month-to-date as of July 29, 2026, with 20,466 visits on the prior day.

The business model is non-commercial: DPMPTSP generates no fee revenue from applicants and is funded through the DKI Jakarta provincial government budget. Go-to-market is direct-to-citizen via the web portal, call center, live chat, and five social media handles (Facebook, X, Instagram, YouTube, TikTok). The platform's strategic significance is corroborated by Jakarta ranking #1 nationally for combined PMA (foreign) and PMDN (domestic) investment realization at Rp173.6 trillion in H1 2026, with Q2 2026 alone reaching Rp94.9 trillion per BKPM data.

Name

Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi DKI Jakarta

Legal name

Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi DKI Jakarta

Website

https://jakevo.jakarta.go.id

Company type

Private

Founded year

2018

Operating status

Operating

Headcount range

501–1,000 employees

Short description

Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Provinsi DKI Jakarta is a provincial government department operating JAKEVO, the official digital one-stop platform for all business permits, investment permits, and administrative services in DKI Jakarta, serving residents, businesses, and investors free of charge.

Ownership category

akta.pro rank

Product category

Government Licensing and Investment Services

NAICS

Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Executive, Legislative, and Other General Government Support (9211)

SIC

Services-Management Services (8741), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector) (BPAIABAO)

akta.pro secondary industry

Digital Process Automation (DPA) & Orchestration Suites (HDAEAHAF)

Keywords

• Government licensing services
• Investment permits
• One-stop public services
• Business permit processing
• Administrative approvals

Headquarters

HQ city

Jakarta Selatan

HQ country

Indonesia

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Government Administrative Services: As a government agency, JAKEVO provides administrative licensing and non-licensing services to businesses and residents of DKI Jakarta. Services are provided free of charge to applicants.

Pricing tiers

Go-to-market motion1 record

Distribution channels2 records

Marketing channels3 records

Core offering

DPMPTSP DKI Jakarta operates as the provincial one-stop service agency for investment and licensing in DKI Jakarta, providing integrated processing of business permits, investment registrations, and administrative approvals through the JAKEVO digital platform. It serves businesses, investors, and residents seeking provincial-level permits and licenses, consolidating previously fragmented processes into a single channel. The agency also handles investment promotion and facilitation for the Jakarta region under the authority of the DKI Jakarta Provincial Government.

Product overview

JAKEVO is a unified digital platform operated by Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu (DPMPTSP) Provinsi DKI Jakarta. The platform serves as the primary portal for all permitting and non-permitting services across Jakarta, offering a comprehensive ecosystem of products including the core JAKEVO digital permitting platform, PM1 administrative services at Lurah/Camat levels, Building Approval (PBG) services through SIMBG integration, land use permits for cemeteries, free architect consultation services, and call center support. The platform enables citizens and businesses to apply for permits online, track application status in real-time, and access consultation services without visiting physical offices. Key integrations include Jakarta Satu for geospatial data, SIMBG for building permits, OSS for risk-based business licensing, and the Jakarta Investment Center for investment tracking.

Differentiator

Problem solved

Functional benefit

Products and services

• JAKEVO Digital Licensing Platform An integrated digital platform providing online submission, tracking, and processing of provincial permits, licenses, and administrative approvals for businesses, investors, and residents of DKI Jakarta.
• Business Licensing Services

Quantifiable outcome

• Jakarta ranked #1 nationally for combined foreign and domestic investment realization (Rp173.6 trillion in H1 2026), reflecting the effectiveness of the streamlined permitting ecosystem.

Segments2 records

Ideal customer profiles2 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• Jakarta Satu (Geoportal)coreTechnology or IntegrationJAKEVO is integrated with Jakarta Satu Geoportal, enabling spatial and geographic data sharing across government systems for land use, building, and spatial planning permits.
• SIMBG (Sistem Informasi Manajemen Bangunan Gedung)coreTechnology or IntegrationIntegration with SIMBG (Ministry of Public Works and Housing system) for building approval (PBG) and architectural submissions, allowing data exchange for building permit processing.
• OSS (Online Single Submission)coreTechnology or IntegrationConnected to the national OSS platform (oss.go.id) for business licensing per national regulations, enabling harmonized data flows between Jakarta provincial and national licensing systems.
• MPP Digital JakartacoreTechnology or IntegrationJAKEVO is part of the broader MPP Digital (Mal Pelayanan Publik Digital) ecosystem of Jakarta, a digital public service mall integrating multiple government services.
• Jakarta Investment Center (JIC)coreStrategic or Co-development PartnerThe Jakarta Investment Center (invest.jakarta.go.id) works in conjunction with JAKEVO to attract and facilitate investment in DKI Jakarta, providing investment promotion alongside the permitting platform.
• BSI (BSN ISO/IEC 27001)minorOthersThe JAKEVO platform holds BSI ISO/IEC certifications, demonstrating compliance with international information security management standards.
• IAI Jakarta (Ikatan Arsitek Indonesia Jakarta Chapter)minorImplementation/ SI/ Consulting PartnerIAI Jakarta provides free architect consultation services referenced through the JAKEVO platform, supporting residential building permit applicants with professional architect guidance.
• Kementerian Investasi/BKPM (Ministry of Investment/Higher Investment Realization)coreTechnology or IntegrationInvestment realization data displayed on JAKEVO is sourced from the Ministry of Investment/BKPM, tracking PMA (foreign) and PMDN (domestic) investment flows into DKI Jakarta.

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Mal Pelayanan Publik (MPP) Digital Jakarta: Jakarta's broader digital public service mall integrating multiple government services. Directly comparable as an integrated government service platform operating alongside JAKEVO within the same DKI Jakarta ecosystem.
• DPMPTSP Jawa Timur: Provincial one-stop licensing agency for East Java (Jawa Timur) operating digital permitting services. Comparable as a peer DPMPTSP agency with similar OSS integration and provincial licensing mandate across a different geographic jurisdiction.
• DPMPTSP Jawa Barat: Provincial one-stop licensing agency for West Java (Jawa Barat) under the same DPMPTSP framework as DKI Jakarta. Directly comparable as a peer provincial licensing authority operating a digital permit platform with similar mandate, scope, and OSS integration.
• Jakarta Investment Center (JIC): Strategic partner platform under DKI Jakarta Provincial Government for investment promotion. Comparable as a co-located government digital service that works in conjunction with JAKEVO for attracting and facilitating investment in DKI Jakarta.

Broad incumbents

• GovTech Singapore: Singapore's government technology agency operating MyInfo, LifeSG, and citizen-facing digital services. Comparable as a government technology platform serving citizen and business licensing/service needs, though at a national scale and higher digital maturity.
• SIMBG (Sistem Informasi Manajemen Bangunan Gedung): National building management information system operated by Ministry of Public Works and Housing. Overlaps with JAKEVO's PBG building approval services but operates nationally rather than only for DKI Jakarta.
• Online Single Submission (OSS) - BKPM: National-level business licensing platform operated by Indonesia's Ministry of Investment/BKPM. Overlaps with JAKEVO for business licensing under risk-based approach regulations, but operates nationally across all provinces rather than specializing in DKI Jakarta.

Regional players

• Servicio de Administración Tributaria (SAT) Mexico: Mexican tax administration service offering digital taxpayer services and licensing portals. Comparable as a government digital service platform operating citizen-facing portals, but serving a different geography (Mexico).

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/layananjakarta
• YouTubeyoutube.com/channel/UCtf6vKrkP3La67-OWp7VmjA
• Facebookfacebook.com/PelayananJakarta
• Instagraminstagram.com/layananjakarta
• TikToktiktok.com/@layananjakarta
• LinkedInlinkedin.com/company/dinas-penanaman-modal-dan-pelayanan-terpadu-satu-pintu-provinsi-dki-jakarta

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Dinas Penanaman Modal dan Pelayanan Terpadu Satu Pintu Provinsi DKI Jakarta