What Community Action, Inc. does

Community Action, Inc. (CAI) is a private, non-profit 501(c)(3) charitable corporation founded in 1965 and headquartered in Punxsutawney, Pennsylvania. Designated by the Boards of Commissioners of Clarion and Jefferson Counties as the multi-purpose Community Action Agency for the region (with additional services in Clearfield County), the organization operates an integrated portfolio of eight core programs: Crossroads (domestic violence shelter, 24-hour hotline, advocacy), Weatherization Assistance Program, Medical Assistance Transportation Program (MATP), Regional Veterans Services, Emergency Shelter, Clarion County Food Pantry, Adult Education/GED preparation, and Volunteer Income Tax Assistance (VITA). All services are delivered free of charge to income-eligible residents.

The organization's technology footprint is limited to standard nonprofit program-management and case-management systems, plus diagnostic equipment (infrared cameras, blower doors, furnace testing tools) used in field Weatherization work. There is no proprietary software product or platform; delivery is people- and field-based across three office locations (Punxsutawney HQ, Clarion, and DuBois shelter) and a 24-hour crisis hotline. Operations are supported by 36 staff and an 18-member tripartite Board of Directors as required by Community Services Block Grant governance rules.

CAI's revenue model is grant-dependent. Primary funding flows from federal block grants administered by the U.S. Department of Health and Human Services (Community Services Block Grant, CFDA 93.569; LIHEAP, CFDA 93.568), supplemented by a U.S. Department of Veterans Affairs grant through a coalition led by Lawrence County Community Action Partnership, IRS sponsorship of VITA, state and local appropriations, and tax-deductible charitable donations. Administrative overhead is reported under 10% of total budget. CAI serves approximately 7,800 Clarion and Jefferson County residents annually, including over 1,200 domestic-violence victims per year and 1,501 VITA tax filers in 2025 returning more than $1.68 million in refunds.

Name

Community Action, Inc.

Legal name

Community Action, Inc.

Website

https://jccap.org

Company type

Private

Founded year

1965

Operating status

Operating

Headcount range

11–50 employees

Short description

Community Action, Inc. is a 501(c)(3) nonprofit Community Action Agency founded in 1965, delivering eight integrated anti-poverty programs — domestic violence services, weatherization, transportation, veterans housing, emergency shelter, food pantry, adult education, and free tax preparation — to low-income residents of Clarion, Jefferson, and Clearfield Counties in Pennsylvania.

Ownership category

akta.pro rank

Product category

Community Social Services (Community Action Agency)

NAICS

Social Advocacy Organizations (8133), Community Housing Services (62422), Civic and Social Organizations (81341)

SIC

Services-Social Services (8300)

akta.pro primary industry

Community Centers & Neighborhood Support Services (BPAGAEAL)

akta.pro secondary industries

Consumer Rights & Public Interest Advocacy (BPAGAFAK), Youth Leadership, Civic Education & Service-Learning Nonprofits (BPAGADAI)

Keywords

• Community action agency
• Anti-poverty services
• Social services nonprofit
• Weatherization assistance
• Domestic violence shelter

Headquarters

HQ city

Punxsutawney

HQ country

United States

HQ region

North America

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure, Others

Revenue model

1. Government Grants: Primary funding comes from federal grants including Community Services Block Grant (93.569) and Low Income Home Energy Assistance Program (93.568) from the U.S. Department of Health and Human Services, Office of Community Services. Also receives funding from U.S. Department of Veterans Affairs grants through the Regional Veterans Services program.
2. Donations: Receives charitable donations from individuals, community organizations, and local businesses. Administrative costs are kept under 10% of total budget. Donations are tax-deductible as the organization is a 501(c)(3) tax-exempt charitable corporation.
3. Local Government Designation: Designated by the Boards of Commissioners of Clarion and Jefferson Counties as the multi-purpose administering and service delivery entity for anti-poverty and social programs.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels5 records

Core offering

Community Action, Inc. is a nonprofit Community Action Agency that delivers a coordinated portfolio of free social service programs to low-income residents of Clarion, Jefferson, and Clearfield Counties in Pennsylvania. Its core offerings include domestic violence services (Crossroads), Medical Assistance Transportation, Weatherization (energy efficiency upgrades), Regional Veterans Services housing assistance, a Food Pantry, Adult Education/GED preparation, Emergency Shelter, and Volunteer Income Tax Assistance (VITA). All services are provided free of charge to eligible residents.

Product overview

Community Action, Inc. is a multi-purpose nonprofit social services organization offering a coordinated portfolio of eight core programs serving Clarion and Jefferson Counties in Pennsylvania. The services include Crossroads (domestic violence support and shelter), Medical Assistance Transportation, Weatherization Assistance, Regional Veterans Services, a Food Pantry, Adult Education/GED preparation, Emergency Shelter, and Volunteer Income Tax Assistance. These programs operate as interconnected services addressing poverty, housing instability, domestic violence, energy costs, veteran support, food insecurity, education, and financial assistance for low-income community members.

Differentiator

Problem solved

Functional benefit

Brands

• Crossroads: Domestic violence prevention and survivor support program providing emergency shelter, 24-hour hotline, community and school educational programs, legal advocacy, and group support for victims of domestic violence and their children.
• Adult Education / Career Development Project
• Weatherization Assistance Program
• Medical Assistance Transportation Program (MATP)
• Volunteer Income Tax Assistance (VITA)

Products and services

• Crossroads (Domestic Violence Services) Domestic violence services program providing emergency shelter, 24-hour hotline (1-800-598-3998), community and school educational programs, options counseling, legal advocacy, group support, and transitional housing for victims of domestic violence and their children in Clearfield and Jefferson Counties.
• Medical Assistance Transportation Program (MATP) Non-emergency transportation services for Medical Assistance recipients traveling to MA-covered appointments including medical facilities, physician offices, dentists, hospitals, pharmacies, and medical equipment providers in Jefferson County.
• Weatherization Assistance Program Energy efficiency program reducing household energy costs by improving home efficiency through insulation, air sealing, furnace testing, and safety measures; saves an average of $283 per year with $4.10 return on every $1 invested for eligible Clarion and Jefferson County residents.
• Regional Veterans Services Housing assistance program using the Housing First Model to help homeless veterans and their families achieve housing stability and economic independence through case management, DD214 assistance, and referrals to VA and community supports.
• Clarion County Food Pantry Emergency supplemental food services providing food once per month to eligible Clarion County residents, with holiday food assistance available when funding permits.
• Adult Education Career development program offering free GED and HiSET exam preparation, reading/writing/math skills improvement, job-readiness training, English Language Literacy tutoring, and post-secondary preparation classes.
• Emergency Shelter Emergency shelters offering 30-day safe housing for homeless individuals and families with case management services, assistance finding permanent housing, and referrals to other support services.
• Volunteer Income Tax Assistance (VITA) Free income tax preparation service for residents with income under $67,000 annually, providing federal, state, and local tax filing assistance with IRS-certified volunteers.

Quantifiable outcome

• Saves $283 per household per year through weatherization services
• +4 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

18 partnerships are on record, tiered core and minor.

• Food StockcoreGTM or Marketing PartnerLocal food bank/organization that partnered with Community Action, Inc. for the July 4 food distribution effort, helping provide holiday meals to 193 local residents and supporting the Clarion Food Pantry
• Clarion Chamber of Business and IndustrycoreGTM or Marketing PartnerPartnered with Community Action, Inc. for the July 4 food distribution effort and is listed as a community partner on the organization's website
• Junior AchievementminorGTM or Marketing PartnerListed as a partner on Community Action, Inc.'s website; recognition received from Junior Achievement for work supporting youth and community
• Bridge Builders Community FoundationminorGTM or Marketing PartnerListed as a partner on Community Action, Inc.'s website
• Punxsutawney Area Chamber of CommerceminorGTM or Marketing PartnerListed as a community partner with mutual support for local economic and social initiatives
• Brookville Area Chamber of CommerceminorGTM or Marketing PartnerListed as a community partner
• Clarion Area Chamber of Business & IndustryminorGTM or Marketing PartnerListed as a community partner alongside the Punxsutawney Area Chamber and Brookville Area Chamber
• KiwanisminorGTM or Marketing PartnerListed as a partner; has provided recognition for Community Action, Inc.'s community service work
• Northwest PA Workforce Investment AreaminorGTM or Marketing PartnerListed as a partner on Community Action, Inc.'s website, supporting workforce development initiatives
• Jeff TechcoreGTM or Marketing PartnerJefferson County-DuBois Area Vocational-Technical School partnered with Community Action, Inc. for career fairs; organization has received recognition from Jeff Tech. Weatherization staff participate in career fairs to recruit future employees.
• Free Medical Clinic of DuBoisminorGTM or Marketing PartnerListed as a partner, providing referral connections for clients needing both medical and social services
• The Punxsutawney Weather Discovery CenterminorGTM or Marketing PartnerListed as a community partner
• The Punxsutawney Groundhog ClubminorGTM or Marketing PartnerListed as a community partner
• Workforce SolutionsminorGTM or Marketing PartnerListed as a partner supporting workforce development
• Kelly Vandervort / Vort Media and Vandervort PhotographyminorGTM or Marketing PartnerPhotographer who generously provided photography services for Community Action, Inc.'s new website, capturing images that highlighted real interactions with CAI services
• Punxsy PizzaminorGTM or Marketing PartnerLocal pizzeria that donated pizza coupons to Crossroads Project to brighten the day of domestic violence survivors in Jefferson County for National Pizza Day
• FirstEnergy / PenelecminorGTM or Marketing PartnerUtility company that referred customers to Community Action, Inc.'s WARM Program for energy assistance
• National FuelminorGTM or Marketing PartnerGas supplier with Emergency Repair & Replacement Program that partnered with CAI to replace a furnace for a local resident who needed heating assistance

Scale indicators10 records

Recent moves1 record

Others

• Dollar Energy Fund: Adjacent — Pennsylvania-based nonprofit utility hardship fund that frequently partners with Community Action Agencies (including CAI's WARM/utility assistance program) to provide energy-bill relief grants to low-income households.
• Feeding Pennsylvania: Adjacent — statewide food bank association that supplies and supports food pantries like CAI's Clarion County Food Pantry through TEFAP and donation channels, but does not deliver social services directly.

Regional players

• Pennsylvania Department of Human Services (Office of Income Maintenance): Regional player — state public agency that administers the federal funding streams (LIHEAP, CSBG) that flow to CAI and frequently contracts or coordinates directly with community action partners on eligibility and service delivery.

Broad incumbents

• National Community Action Partnership (Community Action Partnership): Broad incumbent — national membership association representing the Community Action network; sets standards, provides training, and advocates for federal funding that underpins agencies like CAI.
• United Way of Pennsylvania: Broad incumbent — statewide umbrella organization that aggregates nonprofit fundraising and grantmaking across Pennsylvania, frequently partnering with or complementing local Community Action Agencies like CAI.

Direct peers

• Venango County Community Action Partnership: Direct peer — neighboring Pennsylvania Community Action Agency delivering the same CSBG- and LIHEAP-funded mix of weatherization, food, housing, and self-sufficiency programs to a comparable rural county demographic.
• Lawrence County Community Action Partnership: Direct peer — sibling Community Action Agency in western Pennsylvania that is part of the same Regional Veterans Services coalition with CAI and operates an analogous CSBG/LIHEAP-funded program portfolio across an adjacent county.
• Action Housing (Pittsburgh): Direct peer — larger Pennsylvania-based Community Action / housing-focused nonprofit offering weatherization, housing counseling, and self-sufficiency programs under the same CAA federal framework, though serving an urban rather than rural market.
• Lehigh Valley Community Action: Direct peer — Pennsylvania Community Action Agency providing CSBG-funded anti-poverty programming (housing, energy assistance, food, case management) to a multi-county service region under a similar operating model.
• Community Action Partnership of Lancaster County: Direct peer — another Pennsylvania Community Action Agency operating a comparable suite of programs (weatherization, housing, food, adult education, case management) funded through the same federal block-grant mechanisms.

Market position

Strengths4 records

Weaknesses4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/JeffersonClarionCAP
• LinkedInlinkedin.com/company/jccap

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles10 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Community Action, Inc.