Jobcenter Bremen Geschäftsstelle West

What Jobcenter Bremen Geschäftsstelle West does

Jobcenter Bremen is a public employment agency (Geschäftsstelle West is one of its six branches) operating as a Gemeinsame Einrichtung (joint institution) under §44b SGB II, jointly run by the Bundesagentur für Arbeit (Federal Employment Agency, ~57.6% funding) and the Stadtgemeinde Bremen (City of Bremen, ~42.4% funding). It is the legally mandated sole provider of Bürgergeld/Grundsicherung cash benefits and SGB II employment-integration services in Bremen, securing the livelihoods of approximately 80,000 citizens. The Geschäftsstelle West branch at Schiffbauerweg 22 serves postal codes 28219, 28237, and 28239, under branch manager Herr Yangin, with the entrance zone recently renovated and reopened on February 19, 2026.

The organization operates a multi-channel service delivery platform combining six physical branch offices (Nord, Ost I, Ost II, West, Süd, Mitte), the jobcenter.digital web portal, the Jobcenter App on iOS/Android, an online appointment booking system (termine.jobcenter-bremen.de), contact forms, telephone/callback service, and a Joint Employer Service with Agentur für Arbeit Bremen-Bremerhaven. Digital channels support secure access via BundID (ELSTER/online ID/EU identity), Passkey, and TOTP multi-factor authentication. Since May 2026, Digi-Lots:innen (digital guides) provide unappointed in-person support at all entry zones, helping citizens register for digital services. Specialized programs include FRIDA (women re-entering the workforce) and the Jugendberufsagentur (youth under 25). Marketing channels include the website, Instagram (@jobcenter_bremen, launched November 2024), and partner referrals; no paid advertising is used.

Business model: Jobcenter Bremen is a public-law entity sui generis with approximately 1,000 employees split between the two parent institutions. All services are provided free of charge to eligible citizens; standardized monthly Bürgergeld payments are determined by federal SGB II Regelbedarfsstufen and disbursed on the 1st of each month in advance. Revenue (public funding appropriations) is split ~57.6%/42.4% between the Federal Employment Agency and the City of Bremen. Customer segments span unemployed/underemployed citizens (primary), migrants and refugees, single parents, citizens with disabilities, Bremen employers, and youth under 25. The institution has secured three notable workplace certifications (Charta der Vielfalt, Ausgezeichnet familienfreundlich, Gesunder Arbeitgeber), BITV 2.0 web accessibility certification, and holds exclusive usage rights to the Stadtmusikanten (Town Musicians) brand logo.

Name

Jobcenter Bremen Geschäftsstelle West

Legal name

Jobcenter Bremen

Website

https://jobcenter-bremen.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Jobcenter Bremen is a public employment agency jointly operated by Germany's Federal Employment Agency and the City of Bremen under §44b SGB II, providing statutory Bürgergeld/Grundsicherung cash benefits and SGB II employment-integration services to approximately 80,000 citizens across six branch offices in Bremen.

Ownership category

akta.pro rank

Product category

Public Employment Services

NAICS

Employment Placement Agencies (561311), Vocational Rehabilitation Services (6243), Employment Services (5613)

SIC

Services-Employment Agencies (7361), Services-Social Services (8300)

akta.pro primary industry

Employment & Job Readiness Support Services (BPAGAEAJ)

akta.pro secondary industries

Workforce Development & Inclusive Employment (Job Training, Placement) (BPAGALAB), Supported Employment & Job Coaching (EDAKANAE)

Keywords

• Public employment services
• Basic income support
• Job placement services
• Unemployment benefits administration
• Social welfare services

Headquarters

HQ city

Bremen

HQ country

Germany

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Public Funding (SGB II Leistungsgewährung): As a public institution under §44b SGB II, Jobcenter Bremen is funded jointly by the Federal Employment Agency (Bundesagentur für Arbeit, ~57.6%) and the City of Bremen (~42.4%). Revenue comes from government appropriations for cash benefits (Grundsicherung/Bürgergeld) and operating costs. No commercial revenue generation.

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels7 records

Core offering

Jobcenter Bremen is a public employment agency that administers basic income support (Bürgergeld/Grundsicherung) and provides job placement, vocational integration, and social support services to approximately 80,000 citizens in Bremen, Germany. It operates as a joint institution under §44b SGB II, delivering cash benefits, employment services, training, childcare support, and integration assistance through six branch offices, an online portal, and a mobile app.

Product overview

Jobcenter Bremen operates as a unified public employment services platform offering multiple integrated digital and in-person service channels. The core offerings include jobcenter.digital (online portal), the Jobcenter App (mobile application), and supporting services like Digi-Lots:innen (in-person digital support), Online-Terminbuchung (online appointment booking), and Kontaktformular (contact forms). The FRIDA project provides specialized support for women re-entering the workforce. These services work together to enable citizens to apply for basic security benefits, submit documents, book appointments, and communicate with the job center—accessible both digitally and through six neighborhood Geschäftsstellen locations across Bremen.

Differentiator

Problem solved

Functional benefit

Brands

• Digi-Lotsen: Digital guides providing in-person support for all digital offerings of the Jobcenter directly at the entrance zones
• FRIDA
• jobcenter.digital
• Jobcenter App
• Jugendberufsagentur Bremen
• BIZ Berufsinformationszentrum

Products and services

• Bürgergeld/Grundsicherung (Basic Income Support)
• Job Placement and Vocational Integration
• jobcenter.digital (Online Portal)
• Jobcenter App (Mobile) Mobile application available on iOS and Android enabling users to submit applications, upload documents, communicate with the Jobcenter, and view decisions. Requires BundID multi-factor authentication.
• Online-Terminbuchung (Online Appointment Booking)
• Joint Employer Service (Gemeinsamer Arbeitgeber-Service)
• Digi-Lotsen (Digital Guides)
• FRIDA Project
• Jugendberufsagentur Bremen (Youth Career Agency)
• BIZ Berufsinformationszentrum (Career Information Center)

Quantifiable outcome

• ~80,000 citizens' livelihoods secured
• +3 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature5 records

Partnerships

Nine partnerships are on record, tiered core and minor.

• Bundesagentur für Arbeit (Federal Employment Agency)coreStrategic or Co-development PartnerThe Jobcenter Bremen is a 'gemeinsame Einrichtung' (joint institution) under §44b SGB II jointly operated by the Bundesagentur für Arbeit (Federal Employment Agency) and the Stadtgemeinde Bremen (City of Bremen). The Federal Employment Agency provides approximately 57.6% of funding and employees. Key shared digital infrastructure includes jobcenter.digital, the BA-Secure App, and the joint employer service.
• Stadtgemeinde Bremen (City of Bremen)coreStrategic or Co-development PartnerThe Jobcenter Bremen is a 'gemeinsame Einrichtung' (joint institution) under §44b SGB II jointly operated by the Bundesagentur für Arbeit and the Stadtgemeinde Bremen (City of Bremen). The City of Bremen provides approximately 42.4% of funding and employs staff through the Amt für Soziale Dienste (Social Services Office). Citizens assigned to the Stadtgemeinde can find open positions through karriere.bremen.de filtering by Senatorin für Arbeit und Soziales, Jugend und Integration.
• Jugendberufsagentur Bremen (Youth Career Agency)coreStrategic or Co-development PartnerThe Jugendberufsagentur is a collaborative network for youth under 25 combining Jobcenter Bremen, Agentur für Arbeit Bremen-Bremerhaven, Senatorin für Soziales, Jugend, Frauen, Integration und Sport (youth welfare), and Agentur für Arbeit. Located at Doventorsteinweg 48-52 (Bremen-Mitte) and Lindenstraße 71 (Bremen-Nord). Operates with regular opening hours.
• Amt für Soziale Dienste Bremen (Office for Social Services)coreStrategic or Co-development PartnerThe Amt für Soziale Dienste, Abteilung Wirtschaftliche Jugendhilfe, provides cost subsidies for childcare and child day care (Tageseltern) for Grundsicherung recipients. Collaborates with Jobcenter on Kita portal support, additional childcare time certificates, and family emergency childcare services via pme Familienservice.
• PiB – Pflegekinder in Bremen (Child Foster Care Bremen)minorChannel Partner/ Reseller/ DistributorPiB Pflegekinder in Bremen mediates Tageseltern (child day care providers) for families needing childcare that exceeds standard Kita hours. Jobcenter provides certificates confirming additional childcare need for working parents or those in training.
• Various Qualifizierungs- und Beschäftigungsträger (Training and Employment Providers)minorChannel Partner/ Reseller/ DistributorWork opportunity providers ('Arbeitsgelegenheiten' / 'Ein-Euro-Jobs') including: Arbeit und Lernzentrum e.V. (alz), bras e.V., Grone Bildungszentren Bremen gGmbH, Mütterzentrum Osterholz-Tenever e.V., ÖkoNet gGmbH, Verein für Innere Mission in Bremen, Verein Hoppenbank e.V., WABEQ GmbH, and others.
• EGYM Wellpass (Corporate Fitness)minorOthersCorporate fitness program (Firmenfitness) providing employees with subsidized access to diverse sports activities including gym equipment, courses, saunas, and swimming pools through EGYM Wellpass. The employer subsidizes employee participation.
• pme Familienservice (Family Service)minorOtherspme Familienservice provides emergency childcare and eldercare support for employees of Jobcenter Bremen. Available since summer 2020, the service helps employees bridge childcare gaps or emergency situations involving dependent care.
• AOK Bremen/Bremerhaven and other health insurersminorStrategic or Co-development PartnerKooperationsvereinbarung (cooperation agreement) between Jobcenter Bremen, AOK Bremen/Bremerhaven, and SJV for the joint provision of services and support. AOK is referenced in the cooperation agreement for healthcare integration.

Scale indicators4 records

Recent moves8 records

Expansion highlights3 records

Direct peers

• Jobcenter Hamburg: Hamburg's city-state Jobcenter provides the same combined SGB II benefits and employment services under identical federal framework. Comparable as another major city-state peer with similar citizen scale.
• Jobcenter Berlin: Another large German Jobcenter operating under the same §44b SGB II framework, serving Berlin residents with similar cash benefit administration and job placement functions. Direct peer in mandate, governance, and service scope.
• Agentur für Arbeit Bremen-Bremerhaven: Local federal employment agency branch handling ALG I unemployment insurance in the same Bremen region. Closely partners with Jobcenter Bremen via the joint Arbeitgeber-Service and shares digital infrastructure.

Broad incumbents

• Bundesagentur für Arbeit (Federal Employment Agency): The federal parent and joint operator of Jobcenter Bremen. Provides unemployment insurance (ALG I), operates jobcenter.digital, and supplies ~57.6% of Jobcenter Bremen's funding. Most comparable as the broader national institution in the same statutory framework.
• Pôle Emploi (France Travail): France's national public employment service administering unemployment benefits and job placement. Broader international peer operating under a similar public-mandate model combining benefit administration and employment services.
• Arbetsförmedlingen (Swedish Public Employment Service): Sweden's national public employment service providing unemployment benefits, job matching, and labor market programs. Comparable as another European public-sector provider of integrated welfare-to-work services.
• UWV (Employee Insurance Agency Netherlands): Dutch public agency administering employee insurance (including unemployment benefits) and supporting reintegration into work. Comparable continental European public employment and benefit delivery model.

Regional players

• Sozialamt Bremen (Bremen Social Welfare Office): Municipal social welfare authority in Bremen handling complementary social assistance benefits and services. Adjacent regional peer covering related but distinct statutory benefit schemes in the same geography.

Emerging players

• Jugendberufsagentur Bremen: Collaborative network specializing in youth career services under 25, jointly operated with Jobcenter Bremen. Niche-focused public-sector peer targeting a specific segment of Jobcenter Bremen's mandate.

Others

• Caritas Bremen: Major regional nonprofit social services provider offering complementary welfare, debt counseling, and integration support in Bremen. Adjacent ecosystem participant rather than direct competitor, often partnering with Jobcenter Bremen on referrals.

Market position

Strengths4 records

Weaknesses1 record

Competitive moat5 records

Key risks1 record

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=cod1dlTO2v8
• Instagraminstagram.com/jobcenter_bremen
• LinkedInlinkedin.com/company/jobcenter-bremen-gesch%C3%A4ftsstelle-west

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Subsidiaries6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jobcenter Bremen Geschäftsstelle West