Diakonie Münster

What Diakonie Münster does

Diakonie Münster e.V. is a registered Protestant welfare association (eingetragener Verein) headquartered at Weseler Straße 539 in Münster, North Rhine-Westphalia, Germany. It operates more than 50 locations across the city and surrounding area, employing over 1,200 staff alongside 350+ volunteers, with legal governance provided by a dual Vorstand consisting of Frank Olivier and Pfarrer Sven Waske. The organization delivers a diversified portfolio of social and healthcare services through four wholly-owned operating subsidiaries: Diakonie mobil gGmbH (ambulatory care), Stationäre Seniorendienste gGmbH (stationary senior care), Kinder-, Jugend- und Familiendienste gGmbH (children, youth and family services), and Beratungs- und BildungsCentrum gGmbH (counseling and education).

The core service portfolio comprises four stationary senior centers — Haus Simeon (146 residents across five wards including dementia care), Handorfer Hof (~78 residents), Martin-Luther-Haus in Gievenbeck, and Matthias-Claudius-Haus in Greven (operating since 1945 and renovated in 1996) — plus Tagespflege Kirschgarten day care, and Diakonie mobil, the largest ambulatory nursing service in Münster caring for more than 700 people in their homes. Youth and family services include Open All-Day School (OGS) care at multiple Münster primary and secondary schools, outpatient educational assistance under §§30, 31, 35 SGB VIII (Ambulante Hilfen zur Erziehung), assisted living (Sozialpädagogisch betreutes Wohnen), school social work, street outreach (Streetwork Südviertel), crisis intervention (Inobhutnahme), and four special educational day groups. The Beratungs- und BildungsCentrum provides addiction, debt, housing-loss, homelessness, and couple/family counseling alongside the Bahnhofsmission railway mission.

Revenue is generated through Pflegeversicherung reimbursements, government contracts under SGB VIII (Jugendamt mandates), municipal OGS contracts, and donations, with no commercial pricing. Employment operates under collective bargaining agreements (BAT-KF for stationary facilities, AVR-DD for Diakonie mobil), with standardized wages, Christmas bonus (Jahressonderzahlung), children's allowance (€151.57/month for full-time), and employer-funded supplementary pension via KZVK. Recruitment is conducted through a softgarden-powered job portal at jobs.diakonie-muenster.de, complemented by an employee referral program and a structured training pipeline for nursing requalification in partnership with VALINDA and the Caritas Bildungszentrum.

Name

Diakonie Münster

Legal name

Diakonie Münster e.V.

Website

https://jobs.diakonie-muenster.de

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Diakonie Münster e.V. is a Protestant non-profit welfare organization in Münster, Germany, operating 50+ locations with 1,200+ staff to deliver stationary and ambulatory elderly care, youth and family welfare services, and social counseling across the city and surrounding region.

Ownership category

akta.pro rank

Product category

Social Welfare and Care Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Residential Care Facilities (6239), Other Individual and Family Services (624190), Emergency and Other Relief Services (62423)

SIC

Services-Nursing & Personal Care Facilities (8050), Services-Social Services (8300), Services-Home Health Care Services (8082)

akta.pro primary industry

Faith-Based / Nonprofit Assisted Living Providers (HLADABAH)

akta.pro secondary industries

Faith-Based Social Services & Community Outreach (Food Pantries, Shelters, Counseling) (BPAGAJAG), Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Social welfare services
• Elderly care services
• Ambulatory nursing care
• Youth welfare services
• Social counseling services

Headquarters

HQ city

Münster

HQ country

Germany

HQ region

Europe

Offices11 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Technology or R&D, Others

Revenue model

1. Social services funding: Funding through social insurance (Pflegeversicherung), government contracts, and donations as a non-profit organization (Diakonie/Church social services). Revenue derived from caring for elderly, youth services, and social counseling provided to citizens of Münster.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels4 records

Core offering

Diakonie Münster is a Protestant church-affiliated non-profit welfare organization that delivers a comprehensive portfolio of social and healthcare services across the Münster region. Its core offerings include four stationary senior care centers, the largest ambulatory nursing service in Münster (Diakonie mobil), day care for elderly, therapeutic day groups for children, open all-day school (OGS) care, outpatient youth and family assistance under SGB VIII, school social work, street outreach, crisis intervention, and a counseling and education center covering addiction, debt, housing, and family topics. Services are delivered through four gGmbH subsidiaries and financed via social insurance, government contracts, and donations.

Product overview

Diakonie Münster operates a diversified portfolio of social and healthcare services as a medium-sized organization in the social economy sector in Münster. The core offerings include four stationary senior care centers (Seniorenzentren), the largest ambulatory nursing service in Münster (Diakonie mobil), day care facilities, and four special educational day groups. Additional services span child and youth welfare including outpatient assistance, youth residential groups, assisted living, school social work, open all-day school care (OGS), street outreach, crisis intervention, and a counseling/education center. The organization also maintains an online job portal (Stellenportal) for recruitment across all these service areas. Services are delivered through four subsidiary companies: Diakonie mobil gGmbH (ambulatory care), Stationäre Seniorendienste gGmbH, Kinder-, Jugend- und Familiendienste gGmbH, and Beratungs- und BildungsCentrum gGmbH.

Differentiator

Problem solved

Functional benefit

Brands

• Diakonie mobil: Ambulatory nursing and care services
• Haus Simeon
• Handorfer Hof
• Martin-Luther-Haus
• Matthias-Claudius-Haus
• Tagespflege Kirschgarten
• Beratungs- und BildungsCentrum
• Lydia Zentrum
• Bahnhofsmission Münster

Products and services

• Seniorenzentren (Stationary Senior Care Centers) Four stationary senior care centers providing residential long-term care, dementia care, and day care for elderly residents in Münster: Haus Simeon (146 residents, 5 wards including dementia care), Handorfer Hof (~78 residents), Martin-Luther-Haus (Gievenbeck), and Matthias-Claudius-Haus (Greven, established 1945).
• Diakonie mobil (Ambulatory Nursing Care Service) The largest ambulatory nursing and care service in Münster, providing home-based nursing care and domestic assistance to more than 700 people in the city area. Operated by subsidiary Diakonie mobil gGmbH.
• Tagespflege Kirschgarten (Day Care) Day care facility in Münster-Handorf providing community, exchange, and support for elderly people during the day, helping them maintain independence while offering necessary assistance.
• Lydia Zentrum (Senior Shared Living and Day Care) Senior shared living and day care in Nienberge offering 12 senior living places and 13 day guest places, including night care services (Senioren-WG Lydia).
• Offene Ganztagsschulen (OGS) - Open All-Day School Care After-school care and educational support services at multiple Münster schools including Grundschule Kinderbach, Mosaik-Schule Gievenbeck, Grundschule York Gremmendorf, Marienschule Roxel, and Ludgerusschule Hiltrup, offering homework supervision, leisure activities, and childcare.
• Ambulante Hilfen zur Erziehung (Outpatient Youth and Family Assistance) Outpatient support services for children, youth, and families including educational assistance (§30 SGB VIII), family social work (§31 SGB VIII), and intensive individual case assistance (§35 SGB VIII). Mandated and funded by the municipal Jugendamt.
• Heilpädagogische Tagesgruppen (Special Educational Day Groups) Specialized day groups for children with developmental needs, providing therapeutic and educational support services at the Kinderhaus location in Münster.
• Sozialpädagogisch betreutes Wohnen (SBW) Socially pedagogical assisted living services for youth and young adults requiring structured support, operated by the Kinder-, Jugend- und Familiendienste gGmbH subsidiary.
• Streetwork (Street-based Social Outreach) Street-based social outreach services (Streetwork Südviertel) reaching out to young people and those in vulnerable situations in public spaces of Münster.
• Inobhutnahme (Crisis Intervention) Emergency shelter and crisis intervention services for children and youth in acute need of protection, operated by the Children, Youth and Family Services division.
• Schulsozialarbeit (School Social Work) Social work services deployed in schools across Münster to support students, families, and educational staff, including afternoon supervision at Erna-de-Vries Realschule.
• Beratungs- und BildungsCentrum (Counseling and Education Center) Comprehensive counseling services including addiction support, housing assistance, debt counseling, homelessness services, and couple/family counseling, along with educational programs. Operated by subsidiary Beratungs- und BildungsCentrum gGmbH.
• Bahnhofsmission Münster (Railway Mission) Support services at Münster train station providing assistance to travelers, homeless individuals, and those in need, operating daily including weekends and holidays.

Named customers7 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• VALINDA (Bildungszentrum für Pflege und Gesundheit)coreStrategic or Co-development PartnerVALINDA program provides qualification pathway for untrained care workers with sufficient experience to obtain state-recognized nursing certification within 6 months through systematic requalification.
• Caritas Bildungszentrum für Pflege und Gesundheit (Rheine)coreStrategic or Co-development PartnerEducational partner providing theoretical training for nursing qualification programs. Petra Aykin and colleagues traveled there every two weeks for 6 months of requalification training.
• Diakonie DeutschlandcoreStrategic or Co-development PartnerParent organization providing AVR-DD tariff framework and organizational standards for all Diakonie organizations in Germany.
• Kirchengemeinden (Church Congregations)minorStrategic or Co-development PartnerChurch communities involved in network work and community outreach for counseling and social services.
• KZVK (Kirchliche Zusatzversorgungskasse Dortmund)coreOthersChurch supplementary pension insurance provider offering employer-funded retirement benefits and salary conversion options for all employees.
• Münster Schools (OGS Network)coreStrategic or Co-development PartnerPartnership with multiple schools including Grundschule York, Mosaikschule, Ludgerusschule Hiltrup, Michaelschule, Marienschule Roxel for open all-day care services.
• Jugendamt (Youth Welfare Office)coreOthersMunicipal youth office providing mandate and funding for youth welfare services including Ambulante Hilfen zur Erziehung under SGB VIII.
• Sport and Music External PartnersminorChannel Partner/ Reseller/ DistributorExternal partners from sports and music sectors collaborate with OGS programs for extracurricular activities.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Diakonie Deutschland: National Protestant welfare federation under whose umbrella Diakonie Münster operates (AVR-DD tariff framework). Comparable in service breadth but operates at federal level across all Diakonie member organizations.
• AGAPLESION gAG: Large faith-based non-profit operating hospitals, nursing homes, and ambulatory care across Germany. Comparable municipal faith-affiliated operator, though materially larger and more hospital-oriented.
• Alexianer GmbH: Catholic welfare group providing hospitals, psychiatric care, assisted living, and disability services across Germany. Comparable faith-based non-profit with overlapping senior and social service offerings.
• Johanniter-Unfall-Hilfe e.V. Large Protestant welfare organization offering senior care, ambulatory services, youth work, and social counseling nationwide. Overlapping service lines and similar faith-based non-profit structure.
• Malteser Deutschland gGmbH: Faith-based welfare organization providing ambulatory care, nursing homes, and social services across Germany. Comparable as a church-affiliated non-profit care operator, though Catholic and broader in scope.
• St. Franziskus-Stiftung Münster: Catholic-affiliated foundation running hospitals and care facilities in Münster and surrounding region. Tangentially comparable as a faith-based health/social services operator with overlapping elderly and care portfolios.

Direct peers

• DRK Kreisverband Münster e.V. Local German Red Cross chapter operating in the same city with senior services, ambulatory care, and youth/family support. Equivalent welfare competitor in the Münster market.
• AWO Unterbezirk Münsterland-Recklinghausen: Direct regional peer: AWO (Arbeiterwohlfahrt) operates parallel elderly care, youth welfare, and family services in the same Münster geography, positioning as alternate welfare-sector provider.
• Caritasverband für die Stadt Münster e.V. Direct competitor: Catholic welfare organization in the same city of Münster delivering an identical mix of stationary, ambulatory, and youth welfare services under social insurance and SGB funding. Most directly comparable local peer.

Emerging players

• Korian Deutschland GmbH: For-profit private care operator running nursing homes and ambulatory services in Germany. Direct competitor in stationary and outpatient care markets, though Diakonie leads in faith-based segment.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/diakonie-m%C3%BCnster

Revenue estimate

Valuation estimate

Number of profiles

Profiles16 records

Subsidiaries4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Diakonie Münster