Wiener Wohnen Hausbetreuung GmbH

What Wiener Wohnen Hausbetreuung GmbH does

Wiener Wohnen Hausbetreuung GmbH is a Vienna-based, wholly-owned subsidiary of Stadt Wien – Wiener Wohnen (the City of Vienna's municipal housing authority), founded in 2002 to deliver comprehensive building management services for Vienna's municipal housing stock (Wiener Gemeindebauten). The company operates as the leading facility-management provider for these municipal estates, delivering cleaning, green-space maintenance, winter services, pest control, clearance, and skilled-trade services (plumbing, locksmithing, electrical), alongside internal functions covering HR, legal, finance, IT, dispatch, and administration. Its technical stack is operational rather than technology-product oriented: field employees use company-issued smartphones for real-time task assignment, attendance logging, and photo-based documentation, supported by an electronic task-management database; recruitment runs through an SAP SuccessFactors job portal with employer-branding content on YouTube.

The business model is a single-customer managed-services contract: revenue is derived from service agreements with Wiener Wohnen, with operations confined to Vienna (Austria). The company employs approximately 1,800–2,000 staff under collective-agreement (Kollektivvertrag) salary structures, with above-agreement rates for skilled trades, IT, and management roles, plus benefits such as job tickets, free parking, and telework options. Service lines span Hausbetreuung Wiener Gemeindebau, Gebäudereinigung, Handwerk & Technik, Gebäudemanagement & Infrastruktur, Schädlingbekämpfung, Entrümpelung, Administration, IT, and Lehre & Praktika (apprenticeships). Customer concentration is structurally total: the parent is the sole anchor buyer, with a secondary non-core segment of other City of Vienna institutions. Ownership is wholly governmental with no venture, private-equity, or independent investors.

Name

Wiener Wohnen Hausbetreuung GmbH

Legal name

Wiener Wohnen Hausbetreuung GmbH

Website

https://jobs.hausbetreuung-wien.at

Company type

Private

Founded year

2002

Operating status

Operating

Headcount range

51–100 employees

Short description

Wiener Wohnen Hausbetreuung GmbH is a Vienna-based, wholly-owned subsidiary of Stadt Wien – Wiener Wohnen that provides building management, cleaning, maintenance, pest control, and trade services for the City of Vienna's municipal housing portfolio under a single managed-services contract.

Ownership category

akta.pro rank

Product category

Building Management Services

NAICS

Facilities Support Services (561210), Facilities Support Services (5612)

SIC

Services-Facilities Support Management Services (8744), Services-To Dwellings & Other Buildings (7340)

akta.pro primary industry

Hard Services (MEP/HVAC, Electrical, Plumbing) (BPABAAAA)

akta.pro secondary industry

Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Building management services
• Facility cleaning services
• Municipal property maintenance
• Green area maintenance
• Pest control services

Headquarters

HQ city

Vienna (Wien)

HQ country

Austria

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain, Marketing or Sales

Revenue model

1. Facility Management Services: Government-funded building management services for Vienna's municipal housing stock, including cleaning, maintenance, green area care, winter services, pest control, and craftsmanship. Revenue derived from service contracts with Wiener Wohnen (City of Vienna housing authority).

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Wiener Wohnen Hausbetreuung GmbH provides comprehensive building management and caretaking (Hausbetreuung) services for Vienna's municipal housing stock (Gemeindebauten), covering interior and exterior cleaning, green area maintenance, winter services, pest control, clearance/decluttering operations, and technical/trade services (plumbing, locksmith, mechanics). It also operates building management and infrastructure functions including fire safety inspections, plan creation, and building evaluation. Service delivery is supported by a digital workforce management system that issues smartphones to staff for real-time task assignment and documentation.

Product overview

Wiener Wohnen Hausbetreuung GmbH is a building management services company (not a technology product company). As a subsidiary of Wiener Wohnen (City of Vienna housing), they provide comprehensive Hausbetreuung (building management) services for Vienna's municipal housing complexes since 2002. Their service portfolio includes: Hausbetreuung Wiener Gemeindebau (core cleaning and maintenance), Gebäudereinigung (building cleaning with special services like graffiti removal), Handwerk & Technik (technical/trade services), Gebäudemanagement & Infrastruktur (building management and infrastructure), Administration & Verwaltung (finance, HR, legal), Entrümpelung (clearance/decluttering), Informationstechnologie (IT/digitalization), Schädlingsbekämpfung (pest control), and Lehre & Praktika (apprenticeships). They operate an online recruitment platform for job applications. With approximately 2,000 employees, they are a major employer in Vienna serving municipal housing facilities.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Serving all municipal housing facilities of Vienna - the extensive Wiener Gemeindebauten portfolio

Named customers1 record

Segments2 records

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Wiener Wohnen (Stadt Wien)coreStrategic or Co-development PartnerWiener Wohnen Hausbetreuung is a wholly-owned subsidiary of Wiener Wohnen, the City of Vienna's housing authority. Wiener Wohnen manages Vienna's extensive municipal housing portfolio (Gemeindebauten). The subsidiary provides comprehensive building management services to these municipal facilities, including cleaning, maintenance, green space care, winter services, and technical services.

Scale indicators4 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Piepenbrock Group: German family-owned facility services provider covering cleaning, maintenance, security, and building technology. Comparable in mid-to-large scale integrated FM delivery and DACH operating environment.
• Gegenbauer Group: Berlin-headquartered facility services group providing cleaning, security, technical building services, and integrated FM in Germany and Austria. Closely comparable in DACH geography, scope of services, and public-sector client base, and a direct competitor for any Austrian municipal FM tenders.
• ISS A/S: Global integrated facility services provider headquartered in Denmark, offering cleaning, technical maintenance, pest control, and workplace services to public- and private-sector clients. Directly comparable in service mix (cleaning + hard services) and B2G/B2B delivery model, though at much larger scale and with international footprint.
• Dussmann Group: German facility services group operating across cleaning, technical building management, catering, and security in DACH. Comparable service portfolio (cleaning, hard FM, building management) and similar institutional/government customer orientation.
• Wisag: German family-owned facility services company specializing in building cleaning, technical services, security, and aviation ground services. Directly comparable in DACH cleaning-plus-hard-services model with strong public-sector exposure.

Regional players

• Heim & Büro GmbH: Austrian building services company specializing in cleaning, janitorial, and caretaker replacement services for residential and commercial properties. Closely comparable business model as a 'Hausbetreuung'-style service provider operating in the same Austrian residential/multifamily market.
• Strabag Property and Facility Services (STRABAG PFS): Austrian-headquartered property and facility management subsidiary of STRABAG, providing integrated FM, technical building management, and commercial real estate services across Central Europe. Comparable in Austrian base, full-service FM model, and technical trade scope.
• KMG Facility Services GmbH: Austrian facility services provider delivering cleaning, building management, and security across Austria. A regional peer with directly comparable Austrian base and service mix, though typically serving private commercial clients.

Broad incumbents

• Sodexo (now Sodexo Live! and Pluxee split): Global facility services and food services group with significant cleaning, maintenance, and workplace services operations. A broader incumbent with overlapping capabilities but greater diversification and a non-specialist positioning relative to the subject company.
• Compass Group: UK-listed global contract food services and support services group with facility cleaning and maintenance arms. Comparable in outsourced services delivery but predominantly foodservice-anchored, hence a broader incumbent rather than a direct competitor.

Market position

Strengths5 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/watch?v=nvQRkT3FzfA
• LinkedInlinkedin.com/company/wiener-wohnen-hausbetreuung-gmbh

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Wiener Wohnen Hausbetreuung GmbH