Jonesboro Police Department (AR)

What Jonesboro Police Department (AR) does

The Jonesboro Police Department (JPD) is a municipal law enforcement agency serving the City of Jonesboro, Arkansas, under the authority of the City of Jonesboro government. Founded in 1905, JPD operates from a headquarters at 1001 South Caraway Road with two additional division facilities, employing 175 authorized sworn officers (169 currently serving) and 33 full and part-time civilian support staff. The department provides 24/7 patrol, criminal investigation, traffic enforcement, and emergency response across 88 square miles serving approximately 80,000 permanent residents, Arkansas State University students, and daily visitors. Its core operating structure comprises four divisions: Administration, Patrol, Criminal Investigations, and Special Services/Special Operations.

JPD operates 36+ specialty units and divisions including K-9, SWAT, Criminal Investigation, FBI Task Force, Homeland Security, High-Tech Crimes, Crime Scene Investigation Forensics, and a Drone Program (sUAS) equipped with FLIR thermal imaging and FAA Part 107 certified pilots. The department has achieved national accreditation through CALEA and state accreditation through ALEAP. Notable technology integrations include Flock Safety license plate readers (Safe Jonesboro program), CrashDocs.org for accident reports, JustFOIA for public records requests, and online citizen self-service portals for report filing. Community-facing programs include the Citizen Police Academy (over 420 graduates since 2015) and DARE drug education reaching approximately 1,200 5th-grade students annually across three public school districts and two private schools. Leadership is provided by Chief Rick Elliott (appointed September 2014, 35+ years in law enforcement) and Assistant Chief Lynn Waterworth (the first female to achieve rank at all levels in the department's history).

The business model is government-services funded: JPD receives its operating budget through City of Jonesboro municipal tax revenue allocations and reports to city administration rather than operating as a revenue-generating entity. There are no commercial customers and no traditional pricing model; nominal fees apply for specific services such as fingerprinting ($15.00 per service) and accident report copies. The department serves a captive geographic jurisdiction with no ability to expand its tax base. Distribution channels include 911 emergency dispatch, non-emergency dispatch lines, online report filing, in-person services at headquarters and division offices, and the Swap Spots designated safe exchange locations at six police and fire stations. Marketing and public engagement are conducted through organic social media (Twitter/X, Facebook, Instagram), community outreach programs, and a Public Information Official managing media relations.

Name

Jonesboro Police Department (AR)

Legal name

Jonesboro Police Department

Website

https://jonesboropolice.com

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

The Jonesboro Police Department is a municipal law enforcement agency serving approximately 80,000 residents across 88 square miles in Jonesboro, Arkansas, with 175 sworn officers and 33 civilian staff operating across four divisions and 36+ specialty units.

Ownership category

akta.pro rank

Product category

Law Enforcement Services

NAICS

Police Protection (92212)

akta.pro primary industry

Police Services (Patrol, Response & Community Policing) (BPAIAGAA)

akta.pro secondary industries

Community Safety Administration (Fire/EMS, Emergency Management) (BPAIACAL), Patrol & Perimeter Security K9 Services (BPAKAKAB), Emergency Dispatch Center Services (PSAP/911 Support, Private Dispatch) (BPAKAFAJ)

Keywords

• Law enforcement services
• Public safety
• Criminal investigations
• Community policing
• Emergency response

Headquarters

HQ city

Jonesboro

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Marketing or Sales, Supply Chain

Revenue model

1. Public Safety Services: Tax-funded government law enforcement services provided to citizens of Jonesboro, Arkansas. Funded through municipal budget allocations from city government.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

The Jonesboro Police Department provides municipal law enforcement and public safety services to the City of Jonesboro, Arkansas, including 24/7 patrol response, criminal investigations, traffic enforcement, emergency 911 dispatch, specialized tactical and K-9 operations, school resource officer coverage, animal services, and community education programs. The department is organized into four divisions (Administration, Patrol, Criminal Investigations, and Special Operations/Special Services) and operates more than 36 specialty units including SWAT, K-9, Drone Program, High-Tech Crimes, and Drug Task Force. Services are delivered primarily through in-person response, phone dispatch, and online portals, funded through municipal tax revenue with nominal fees for specific services such as fingerprinting and accident report copies.

Product overview

Jonesboro Police Department operates as a single unified law enforcement agency offering community-facing services including online police report filing, public information services, and community outreach programs. The department's product portfolio centers on public safety services with specialized divisions: Patrol Division (24/7 uniformed response, traffic enforcement, motorcycle unit), Criminal Investigation Division (detectives, forensic services, drug task force, high-tech crimes, drone program), Special Operations Division (school resource officers, training, warrants, court services), and Administration Division (records, animal services, DARE program). Key community programs include the Citizen Police Academy educational initiative and D.A.R.E. school education program reaching 1,200+ students annually. The department also maintains specialty units including K-9, SWAT, and a Drone Program utilizing thermal imaging and high-resolution cameras.

Differentiator

Problem solved

Functional benefit

Products and services

• Online Police Report Filing

Quantifiable outcome

• Over 420 citizens graduated from Citizen Police Academy since 2015
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

AI capability3 records

Feature4 records

Partnerships

Six partnerships are on record, tiered core and minor.

• CrimeStoppers of JonesborocoreGTM or Marketing PartnerCoalition between local law enforcement and the community serving Craighead County. Provides safe anonymous tip submission for warrant watches and suspect information. Offers monetary rewards for viable tips leading to arrests.
• Arkansas Division of the National Internet Crimes Against Children Task ForcecoreStrategic or Co-development PartnerJPD High Tech Crime Unit is an affiliate agency investigating complaints of child exploitation and pursuing child predators through digital evidence collection and specialized investigations.
• Second Judicial Drug Task ForcecoreStrategic or Co-development PartnerCooperative effort of the Second Judicial Prosecutor and District law enforcement agencies to combat narcotics and organized crime. Governed by Board of Directors including Prosecuting Attorney, Task Force Coordinator, and Arkansas State Police representative. Currently has eight Jonesboro Police Officers assigned.
• Leadership JonesborominorStrategic or Co-development PartnerPartnership with Leadership Jonesboro and Jonesboro Fire Department to establish Swap Spots - designated safe exchange locations for residents buying and selling items online.
• Commission on Accreditation for Law Enforcement Agencies (CALEA)coreOthersNational accreditation body for law enforcement agencies. JPD achieved its first-ever national accreditation under Assistant Chief Waterworth's leadership.
• Arkansas Law Enforcement Accreditation Program (ALEAP)coreOthersState accreditation program for Arkansas law enforcement. Assistant Chief Waterworth currently serves as an assessor for ALEAP.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Others

• Motorola Solutions: Provider of command-center software, land-mobile-radio, and public-safety mobility solutions used by municipal police departments nationally. Comparable as the supplier of the dispatch and E911 infrastructure that JPD's 24/7 patrol operations depend on.
• Axon Enterprise: Public-safety technology vendor supplying body cameras, conducted-energy devices, and digital-evidence platforms used by JPD and most U.S. municipal police agencies. Not a competitor, but the dominant technology ecosystem provider across the entire municipal-police addressable market.
• Flock Safety: Automated license-plate-recognition and community-safety technology vendor. JPD partners with Flock through the Safe Jonesboro program and routes citizen referrals to its platform — a direct technology supplier used in JPD patrol operations.

Direct peers

• Springdale Police Department: Neighboring municipal police department in Springdale, Arkansas — the largest NW Arkansas city. Provides the same municipal policing functions (patrol, traffic, criminal investigations) within the same regional labor market as JPD.
• Bentonville Police Department: Municipal police department in Bentonville, Arkansas — the Walmart corporate-headquarters city in NW Arkansas. Comparable scope and similar specialty-unit investment profile, serving a city of comparable corporate and visitor traffic.
• Conway Police Department: Municipal police department in Conway, Arkansas — a similar-sized mid-Arkansas city anchored by multiple universities (University of Central Arkansas, Hendrix, Conway Christian). Direct functional peer with overlapping community-policing and school resource officer needs.
• Fayetteville Police Department: Municipal police department serving Fayetteville, Arkansas — a similar-sized university city (University of Arkansas). Performs the same patrol, criminal-investigation, and community-policing functions as JPD within a comparable population footprint and university-driven service model.
• Fort Smith Police Department: Municipal police department serving Fort Smith, Arkansas — a larger Arkansas city on the Oklahoma border. Performs the same municipal policing functions at a larger geographic and population footprint; useful comparable for how JPD's specialty-unit structure would scale.
• Rogers Police Department: Municipal police department in Rogers, Arkansas, part of the NW Arkansas metro alongside JPD. Delivers the same patrol, CID, and community-service functions for a comparable mid-size jurisdiction in the same labor and population market.

Broad incumbents

• Little Rock Police Department: Municipal police department serving Arkansas's capital and largest city. Operates the full municipal policing portfolio at significantly larger scale than JPD; useful reference point for how JPD's specialty-unit composition maps onto a big-city department structure.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/jonesboropolice
• Facebookfacebook.com/JonesboroPolice
• Instagraminstagram.com/jonesboropolice
• LinkedInlinkedin.com/company/jonesboro-police-department-ar

Revenue estimate

Valuation estimate

Number of profiles

Profiles8 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Jonesboro Police Department (AR)