Department of Labour Peninsular Malaysia

What Department of Labour Peninsular Malaysia does

Jabatan Tenaga Kerja Semenanjung Malaysia (JTKSM), publicly referenced as the Department of Labour Peninsular Malaysia, is a Malaysian government department operating under the Ministry of Human Resources Malaysia (Kementerian Sumber Manusia). It is headquartered in Putrajaya, Malaysia, and serves the public of Peninsular Malaysia with labour-related administrative services and information. The entity's listed founding year is 1912, though detailed historical milestones are not present in the source material, and it currently operates with a lean headcount of 53 employees.

Its primary digital interface is the official Portal Rasmi JTKSM (jtksm.mohr.gov.my), which functions as the public-facing gateway for departmental services and information, including a dedicated section for JTKSM staff members. The organisation also maintains a public Facebook presence (facebook.com/jtksm). The portal presents as a standard governmental information site with no disclosed commercial products, proprietary technology stack, third-party integrations, API surface, or downloadable mobile applications.

JTKSM is a state-owned government entity and does not operate under a commercial revenue model. It is funded through the Malaysian federal budget as part of the Ministry of Human Resources and does not generate disclosed commercial revenue, charge user fees for its core mandate, or have private shareholders. Legal name is Jabatan Tenaga Kerja Semenanjung Malaysia, registered as a government_state_entity domiciled in Malaysia, with its parent body being the Kementerian Sumber Manusia. No subsidiaries, partnerships, alliances, certifications, patents, or strategic transactions are documented in the source material.

Name

Department of Labour Peninsular Malaysia

Legal name

Jabatan Tenaga Kerja Semenanjung Malaysia

Website

https://jtksm.mohr.gov.my

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Jabatan Tenaga Kerja Semenanjung Malaysia (JTKSM) is a Malaysian government department under the Ministry of Human Resources that administers labour-related services and information for the public of Peninsular Malaysia. It operates a 53-employee headquarters in Putrajaya and is funded through the federal government budget.

Ownership category

akta.pro rank

Product category

Government Labour Administration Services

NAICS

Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs) (92313), Administration of Human Resource Programs (923)

SIC

Services-Employment Agencies (7361)

akta.pro primary industry

Government Digital Service & eGovernment (Service Delivery, IDs, Portals) (BPAIAAAE)

akta.pro secondary industry

Digital Policy, Data Governance & Cybersecurity Standards Cooperation (BPADANAH)

Keywords

• Labour administration
• Workforce regulation
• Employment compliance
• Industrial relations
• Government labour services

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Core offering

Jabatan Tenaga Kerja Semenanjung Malaysia (JTKSM) is a government department under the Ministry of Human Resources Malaysia that provides labour-related regulatory services, employment information, and workforce administration for Peninsular Malaysia. It operates an official public web portal that serves as the primary digital interface through which citizens, employers, and staff access departmental services and information.

Product overview

Jabatan Tenaga Kerja Semenanjung Malaysia (JTKSM) is a government portal operated by the Ministry of Human Resources (Kementerian Sumber Manusia) that provides labor-related services and information to the public. The portal serves as the official digital interface for the Department of Labour Peninsular Malaysia, offering access to departmental services and information for both citizens and JTKSM staff members.

Differentiator

Problem solved

Functional benefit

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Recent moves1 record

Expansion highlights1 record

Broad incumbents

• UK Department for Work and Pensions: UK department overseeing employment, pensions, and welfare policy administration. Comparable as a national labour-market administration body with similar workforce-policy and service-delivery functions.
• U.S. Department of Labor: The US federal labour department enforcing labour standards, workforce development, and occupational safety. Comparable as a national-level labour regulator with analogous mandate scope, though operating at much larger scale.
• Department of Employment and Workplace Relations (Australia): Australian federal department responsible for employment services, workplace relations, and labour conditions. Comparable as a Commonwealth-country labour regulator with closely aligned functions and digital-service mandate.
• Ministry of Human Resources Malaysia: Parent ministry overseeing JTKSM and broader national labour, manpower, and HR policy. Comparable as the overarching public-sector body setting the policy framework that JTKSM administers on the ground.

Regional players

• Ministry of Manpower Indonesia: Indonesia's national ministry administering manpower and transmigration policy across the archipelago. Comparable as an ASEAN labour-ministry counterpart performing the same core mandate in a larger and more complex geography.
• Ministry of Manpower (Singapore): Singapore's national labour ministry administering workforce policy, employment standards, and labour-market digital services. Comparable as a regional counterpart performing equivalent labour-administration functions in a neighbouring ASEAN economy.
• Ministry of Labour and Social Security (Vietnam): Vietnamese ministry overseeing labour, invalids and social affairs including employment administration. Comparable as a regional labour-ministry counterpart performing equivalent national workforce administration functions.
• Ministry of Labour (Thailand): Thailand's national labour ministry administering employment, skill development, and worker protection. Comparable as a Southeast Asian labour-ministry peer with overlapping regulatory scope and workforce-development responsibilities.

Others

• International Labour Organization (ILO): UN agency setting international labour standards that shape Malaysian labour policy. Comparable as the supranational authority whose conventions JTKSM helps implement domestically.

Direct peers

• Department of Industrial Relations Malaysia: Sister agency under the same Ministry of Human Resources handling industrial relations, trade unions, and labour disputes. Directly comparable as a sibling labour-administration department serving overlapping Malaysian workforce constituencies.

Market position

Weaknesses4 records

Competitive moat2 records

Key risks4 records

Key highlights4 records

Customer concentration

• Facebookfacebook.com/jtksm
• LinkedInlinkedin.com/company/department-of-labour-peninsular-malaysia

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Department of Labour Peninsular Malaysia