JUMAPAM

What JUMAPAM does

JUMAPAM (Junta Municipal de Agua Potable y Alcantarillado de Mazatlán) is the municipal water and sewerage utility operator for Mazatlán, Sinaloa, Mexico. The organization operates as a decentralized government entity under the H. Ayuntamiento de Mazatlán, with exclusive statutory responsibility under the Ley de Agua Potable y Alcantarillado del Estado de Sinaloa for providing potable water, sewerage collection, and wastewater sanitation services across the municipality. It serves residential, commercial, and industrial users in Mazatlán proper as well as rural communities including Escamillas, Lomas de Monterrey, La Tuna, El Vainillo, San Francisquito, and Villa Unión.

The utility's core infrastructure comprises extraction wells, pumping stations, water distribution networks, sewerage collection systems, and wastewater treatment facilities. Notable technical assets include the Pozo 224 rural water supply system with 40 horsepower pumping capacity, the four-urban-district coordination model used to manage maintenance and operations, and ongoing sewerage backbone rehabilitation projects such as Subcolector Papagayos (65% complete). JUMAPAM complements its physical infrastructure with digital service modules including the pagoenlinea.jumapam.gob.mx online payment portal, Domiciliación de Pago direct debit, digital payment notifications, and the Aquatel 073 customer service hotline, alongside a Cultura del Agua education program.

JUMAPAM generates revenue through regulated tariffs (Tarifa 2026) charged to domestic, commercial, and industrial users on monthly billing cycles. Pricing is tiered by user category with special discounts for senior citizens and pensioners (Adulto Mayor y Pensionado), advance payment incentives (Pago Anticipado), and direct debit options. The utility supplements its core water services with the Programa de Control de Descargas for industrial wastewater compliance, educational outreach to schools and hotels, and community-facing programs. It employs a direct-to-consumer go-to-market model through physical service centers, payment centers, online portals, and active social media engagement.

Name

JUMAPAM

Legal name

Junta Municipal de Agua Potable y Alcantarillado de Mazatlán

Website

https://jumapam.gob.mx

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

JUMAPAM is the municipal water, sewerage, and sanitation utility for Mazatlán, Sinaloa, Mexico, operating under the H. Ayuntamiento de Mazatlán. It serves residential, commercial, industrial, and rural customers through wells, distribution networks, treatment infrastructure, and regulated monthly tariffs.

Ownership category

akta.pro rank

Product category

Water and Sewerage Utilities

NAICS

Water, Sewage and Other Systems (2213), Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (22132)

SIC

Water Supply (4941), Water, Sewer, Pipeline, Comm & Power Line Construction (1623)

akta.pro primary industry

Water Supply & Wastewater Utilities Administration (BPAIACAG)

akta.pro secondary industry

Municipal Wastewater Collection (Sewer Networks) (BPALAMAA)

Keywords

• Municipal water utility
• Potable water supply
• Sewerage services
• Wastewater treatment
• Water distribution infrastructure

Headquarters

HQ city

Mazatlán

HQ country

Mexico

HQ region

Latin America

Offices4 records

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Infrastructure, Personnel, Operations, Supply Chain, Marketing or Sales, Others

Revenue model

1. Water and Sewerage Services: JUMAPAM generates revenue through water supply tariffs and sewerage service fees charged to domestic, commercial, and industrial users in Mazatlán. Revenue comes from recurring service fees based on consumption and service category, supplemented by connection fees, reconnection fees, and other service charges.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

JUMAPAM operates the municipal water, sewerage, and sanitation system for Mazatlán, Sinaloa. It supplies potable water to residential, commercial, and industrial users through extraction wells and a distribution network, collects wastewater via sewerage infrastructure, and provides treatment and sanitation services before discharge. The utility also offers administrative services such as service contracting, online and direct-debit bill payment, an industrial wastewater discharge control program, and water conservation education.

Product overview

JUMAPAM (Junta Municipal de Agua Potable y Alcantarillado de Mazatlán) operates as a municipal water utility providing three core public services: water supply (Servicio de Agua Potable), sewage collection (Alcantarillado), and sanitation (Saneamiento). The core infrastructure services are complemented by a suite of digital and administrative add-on modules including online payment (Pago en Línea), direct debit (Domiciliación de Pago), digital payment notifications, service contracting for domestic and commercial users, public complaint systems (Aquatel 073), and water conservation education programs (Cultura del Agua). The organization also operates a wastewater discharge control program for industrial users. The three core services—water provision, drainage, and sanitation—form an integrated public utility system serving the municipality of Mazatlán.

Differentiator

Problem solved

Functional benefit

Products and services

• Servicio de Agua Potable

Named customers1 record

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

Five partnerships are on record, tiered core and minor.

• H. Ayuntamiento de MazatláncoreStrategic or Co-development PartnerJUMAPAM operates as a decentralized municipal entity under the H. Ayuntamiento de Mazatlán (Honorable City Government of Mazatlán), which provides governance oversight and municipal support for the water utility operations.
• CONAGUA (Comisión Nacional del Agua)coreStrategic or Co-development PartnerCONAGUA is Mexico's national water commission that oversees national water policy and regulations. JUMAPAM operates under federal water regulations and may coordinate with CONAGUA for water rights and national water programs.
• ANEAS (Asociación Nacional de Empresas de Agua y Saneamiento)coreStrategic or Co-development PartnerMexico's National Association of Water and Sanitation Companies - a professional association of water utilities. JUMAPAM participates as a member utility sharing best practices and industry standards with other Mexican water operators.
• UN WaterminorStrategic or Co-development PartnerUN Water is the United Nations inter-agency coordination mechanism for water and sanitation. JUMAPAM aligns with international water and sanitation goals and standards promoted by UN Water.
• IMAP (Instituto Mexicano de Agua Potable)minorStrategic or Co-development PartnerMexican Institute for Potable Water - a national institution supporting water and sanitation services development. JUMAPAM may coordinate with IMAP for technical assistance and best practices in potable water provision.

Scale indicators7 records

Recent moves6 records

Expansion highlights5 records

Market position

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/JUMAPAM
• YouTubeyoutube.com/@jumapammazatlan
• Facebookfacebook.com/jumapamOficial
• Instagraminstagram.com/jumapamoficial
• TikToktiktok.com/@jumapamoficial
• LinkedInlinkedin.com/company/jumapam

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about JUMAPAM