What Gemeente Kapelle does

Gemeente Kapelle is a Dutch municipal government entity located in the province of Zeeland, Netherlands, serving approximately 13,000 residents across five villages (Kapelle, Wemeldinge, Biezelinge, Eversdijk, and Schore). The municipality provides the full statutory scope of local government services: civil registration (births, deaths, marriages), passports and identity documents, permits and licenses, municipal taxation, waste collection, social services (Wmo, Jeugdwet), public safety and enforcement, infrastructure maintenance, youth and education support, and community programs. Operationally, services are delivered through a tri-channel model: a Wmebv-compliant digital self-service portal at kapelle.nl (compliant since January 2026), a citizen telephone hotline (14 0113), and in-person service at the municipal office at Kerkplein 1.

The underlying technology is a standard municipal government website platform with digital service delivery capabilities; no proprietary software, APIs, or AI features are disclosed. The physical service footprint includes the main gemeentehuis at Kerkplein 1, a milieustraat (environmental station) at Dijkwelseweg 1A operated in partnership with Zeeuwse Reinigingsdienst (ZRD), six primary schools, and a Flex public transport network of 38 hubs with 500-meter coverage in built-up areas, developed jointly with Provincie Zeeland.

The revenue model is tax-based rather than commercial: the municipality collects municipal taxes (gemeentelijke belastingen), waste collection fees (afvalstoffenheffing, with the first cubic meter of bulky waste free and the second at €23), and other levies, supplemented by allocations from the Kingdom of the Netherlands. The 2026 woonlasten increased by 2.6% in line with inflation. The municipality collaborates with four neighboring Bevelanden municipalities through GR de Bevelanden for shared administrative services, and operates within the Overleg Zeeuwse Overheden (OZO) regional coordination platform. Governance is led by Mayor Constantijn Jansen op de Haar, three Aldermen (Annebeth Evertz, Jon Herselman, Siwart Mackintosh), and a 15-member council.

Name

Gemeente Kapelle

Legal name

Gemeente Kapelle

Website

https://kapelle.nl

Company type

Private

Founded year

1950

Operating status

Operating

Headcount range

101–250 employees

Short description

Gemeente Kapelle is a Dutch municipal government entity in Zeeland, Netherlands, serving approximately 13,000 residents across five villages with statutory local services including civil registration, permits, taxation, waste management, social services, and infrastructure, funded by municipal taxes and delivered digitally, by phone, and in person.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Housing Programs, Urban Planning, and Community Development (925), Regulation and Administration of Transportation Programs (92612)

SIC

Transportation Services (4700)

akta.pro primary industry

Municipal/Transit-Agency Microtransit (First/Last-Mile Feeders) (TLAFAJAH)

akta.pro secondary industry

Community / Nonprofit Public Transit Bus Operators (TLAFAGAJ)

Keywords

• Municipal government services
• Local government administration
• Civic services delivery
• Waste management services
• Public administration

Headquarters

HQ city

Kapelle

HQ country

Netherlands

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Technology or R&D

Revenue model

1. Municipal Taxes and Levies: Gemeente Kapelle collects municipal taxes (gemeentelijke belastingen) including waste collection fees (afvalstoffenheffing), property taxes, and other levies to fund public services. The average municipal costs increased by 2.6% in 2026.

Pricing tiers

Distribution channels4 records

Marketing channels5 records

Core offering

Gemeente Kapelle is a Dutch municipality providing local government services to approximately 13,000 residents across five villages in Zeeland, Netherlands. It delivers civil registration (passports, IDs, driver's licenses), permits and licenses, waste management, municipal taxes and levies, social services, youth care (Jeugdwet), disability support (Wmo), public safety, infrastructure maintenance, and community programs. The municipality operates a digital self-service portal at www.kapelle.nl and coordinates a 38-hub flexible public transport network connecting to regional transit.

Product overview

Gemeente Kapelle operates a municipal government website (https://www.kapelle.nl/) that serves as a digital portal for civic services, administrative functions, and public information. The website provides access to various municipal services including applications and permits, appointments and contact, reporting (overlast/meldingen), documents (passport, ID, driver's license), taxes, construction and housing, sustainability initiatives, local council information, youth and education services, health and sports, elections, and employment support. As a municipality rather than a commercial technology product company, Gemeente Kapelle does not offer a structured product portfolio, platform architecture, or commercial software offerings in the traditional sense.

Differentiator

Problem solved

Functional benefit

Products and services

• Civil Registration and Identity Documents Issuance of passports, identity cards, driver's licenses, foreigner's passports, and refugee passports for residents of the municipality.
• Permits and Applications Service Processing of applications and permits for residents and businesses, including building permits, environmental permits, omgevingsplan, and marriage registration.
• Waste Management Service Waste collection, separation guidance, milieustraat (environmental station) disposal, and bulky waste collection. Operated in partnership with Zeeuwse Reinigingsdienst (ZRD). First cubic meter of bulky waste is free; additional cubic meters cost €23.
• Municipal Tax Administration Collection of municipal taxes and levies including waste collection fees (afvalstoffenheffing), property taxes, and other levies. Offers payment arrangements (betalingsregeling) and exemptions (kwijtschelding) for qualifying residents.
• Flex Public Transport Network Flexible public transport system with 38 hubs across the municipality connecting residents to broader regional transit. Hubs are within 500 meters in built-up areas. Accessible via app or phone (Vervoercentrale: 088 23 58 070).
• Social Support and Wmo Services Social support services including Wmo (Wet maatschappelijke ondersteuning) provisions, caregiver support (mantelzorgers), LINK welfare services, meldpunt zorgwekkend gedrag Zeeland, and LHBTI+ support.
• Youth Care and Education Services Youth care (Jeugdwet) services, Centrum voor Jeugd en Gezin (CJG), childcare benefits (kinderopvangtoeslag), and support for residents transitioning to adulthood. Coordinates with six primary schools in the municipality.
• Work and Income Support Financial assistance for entrepreneurs, job search support, income assistance, and financial hardship counseling for residents.
• Business and Entrepreneur Support Support for local entrepreneurs including business parks information, ondernemersplein, business subsidies, rules and policies, in partnership with Dockwize for digital resilience and cybersecurity awareness (Hacktober, CTRL program).
• Public Safety and Enforcement Supervision, enforcement, and public safety services for residents, including reporting nuisance (overlast), dangerous situations, and damaged public infrastructure.

Quantifiable outcome

• Digital service accessibility through Wmebv-compliant channels since January 2026
• +2 more outcomes

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered core and minor.

• Zeeuws ArchiefcoreStrategic or Co-development Partner · 23 October 2025Gemeente Kapelle partnered with Zeeuws Archief to manage its digital archives through the Zeeuws e-Depot. This ensures long-term preservation of digital records in original format with discoverability. The partnership covers both digital and physical archive management.
• GR de Bevelanden (Gemeentelijke Regeling de Bevelanden)coreStrategic or Co-development PartnerShared services partnership with other Bevelanden municipalities (Borsele, Goes, Noord-Beveland, Reimerswaal) for services including Gemeentepolis health insurance scheme, meldpunt zorgfraude, and administrative functions.
• DockwizeminorStrategic or Co-development PartnerPartnership with Dockwize for entrepreneur support, including organizing events like Hacktober (cybersecurity awareness) and the CTRL program for digital resilience.
• Interreg Europe (Nature Smart Cities2 Seas)coreStrategic or Co-development PartnerEuropean Interreg project NSCiti2S focused on replacing grey infrastructure with green infrastructure in urban areas.
• Provincie ZeelandcoreStrategic or Co-development PartnerCollaboration with the Province of Zeeland on public transport development, including the Flex flexible transport network and hub infrastructure.
• Zeeuwse Reinigingsdienst (ZRD)coreImplementation/ SI/ Consulting PartnerZRD operates waste collection services including the milieustraat (environmental station) and bulky waste collection routes for the municipality.
• Overleg Zeeuwse Overheden (OZO)minorStrategic or Co-development PartnerCollaboration platform among Zeeland municipalities for shared initiatives and policy coordination.
• Samenwerking de BevelandencoreStrategic or Co-development PartnerFormal cooperation structure among the five Bevelanden municipalities for shared services and regional development.

Scale indicators4 records

Recent moves7 records

Expansion highlights6 records

Market position

Competitive moat3 records

Key highlights7 records

Customer concentration

• YouTubeyoutube.com/KapelleGemeente
• Facebookfacebook.com/gem.kapelle
• LinkedInlinkedin.com/company/gemeente-kapelle
• Instagraminstagram.com/gemeentekapelle

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Kapelle