Keene Public Library
Keene Public Library is a municipal public library in Keene, New Hampshire, serving residents with free lending, digital collections, makerspace, museum passes, and outreach programs under City of Keene funding.
- Company typePrivate
- Founded-
- HeadquartersKeene, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Keene Public Library does
Keene Public Library is a municipal public library operated as a department of the City of Keene, New Hampshire, founded in 1898 and currently employing approximately 30 staff. It provides free information, educational, and cultural services to Keene residents through a single physical location at 60 Winter Street, supplemented by online and outreach channels. Core offerings span physical lending, digital collections (ebooks, audiobooks, streaming via Libby and hoopla), specialty programs (Kingsbury Makerspace, Outdoor Gear Library, Museum Passes including Squam Lakes Nature Science Center, Beanstack reading challenges), and access-enabling services (Homebound Library Services, Pick-up Lockers, Princh printing, GrantStation and Peterson's Test and Career Prep databases).
The technology stack is composed of third-party SaaS integrations rather than proprietary platforms. The new Vega Discover catalog (replacing the prior classic catalog) is the central patron-facing system, featuring grouped format "roll-ups" and an integrated account portal that surfaces checkouts across physical and digital collections. Supporting tools include Beanstack for reading program tracking, LibCal for event scheduling, LibraryAware for newsletters, and Princh for printing. There is no disclosed proprietary technology development; the library consumes vendor solutions and curates content rather than building core IP.
Revenue economics are atypical for an investment-grade entity. The library is primarily funded through City of Keene municipal appropriations, with direct fee revenue limited to non-resident library cards (effective July 1, 2026: $80 annual, $45 six-month, $65 annual for seniors 62+). Go-to-market is community-led rather than commercial, with marketing conducted via the municipal website, Facebook, X, Instagram, YouTube, email newsletters, and an events calendar. Customer segments include Keene residents (free), children and teens, homebound patrons, and a small fee-paying non-resident cohort.
Keene Public Library firmographics
Firmographics- Name
- Keene Public Library
- Legal name
- City of Keene
- Website
- https://keenepubliclibrary.org
- Company type
- Private
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Keene Public Library is a municipal public library in Keene, New Hampshire, serving residents with free lending, digital collections, makerspace, museum passes, and outreach programs under City of Keene funding.
- Ownership category
- akta.pro rank
Keene Public Library industry classification
Industry- Product category
- Public Library Services
- NAICS
- Libraries and Archives (51921), Libraries and Archives (519210), Web Search Portals and All Other Information Services (519290)
- akta.pro primary industry
- Public Libraries & Information Services (BPAIACAO)
- akta.pro secondary industries
- Public Library Operations & Community Branch Management (EDAEAGAC), Library User Services & Information Support (Reference, Research Help, Instruction Support) (EDAEAGAL), Digital Reading Content & eBooks (Leveled Readers, Libraries) (EDAFACAH), Library-Based Learning Programs (Public Libraries) (EDAAAFAA)
Keywords
Where Keene Public Library is headquartered
LocationHeadquarters
- HQ city
- Keene
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Keene Public Library business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Infrastructure, Technology or R&D, Others
Revenue model
- Municipal Funding: Public library funded primarily through city/taxpayer funding as part of municipal services
- Non-Resident Library Cards: Annual and six-month library cards sold to non-residents of Keene
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Freemium | Annual | Free Resident Membership |
| Subscription | Annual | Non-Resident Annual Card (Standard) |
| Subscription | Multi-year contract | Non-Resident Six-Month Card |
| Subscription | Annual | Non-Resident Annual Card (62+) |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Keene Public Library product offering
Product offeringCore offering
Keene Public Library is a municipal library providing free residents with access to physical and digital collections (books, ebooks, audiobooks, streaming video) via the Vega Discover catalog, plus community programs including the Kingsbury Makerspace, an outdoor gear lending collection, free museum passes, homebound delivery, reading challenges through Beanstack, and online learning and test/career prep tools. Non-residents can subscribe to library cards at annual or six-month rates.
Product overview
Keene Public Library is a municipal public library offering a unified suite of physical and digital services. The core offering centers on traditional library lending (books, physical media) enhanced by the Vega Discover online catalog for searching and managing checkouts. Digital services include ebooks and streaming via Libby and hoopla. The library also provides specialized programs like the Kingsbury Makerspace for hands-on creation, an Outdoor Gear Library for borrowing equipment, Museum Passes for discounted admission, and Homebound Library Services for home delivery. Reading programs are facilitated through Beanstack, while Princh printing and Pick-up Lockers address patron convenience needs.
Differentiator
Problem solved
Functional benefit
Products and services
- Vega Discover Online Catalog and Account Portal Online catalog and account portal that lets Keene library cardholders search the full physical and digital collection, place holds, and manage checkouts including items borrowed through Libby and hoopla. Available to all cardholders.
- Digital Collections (Ebooks, Audiobooks, Movies) Digital media lending via Libby and hoopla including ebooks, audiobooks, and streaming video available to library cardholders.
- Kingsbury Makerspace Physical makerspace providing hands-on tools and workspace for crafting and creation, available to library patrons on scheduled open hours.
- Outdoor Gear Library Loaner program lending outdoor equipment such as snowshoes and related gear to library patrons in partnership with the Cheshire County Conservation District.
- Museum Passes Free or discounted admission passes to regional museums and nature centers for library cardholders, including the Squam Lakes Nature Science Center.
- Homebound Library Services Free delivery of library materials to Keene patrons unable to visit due to disability, illness, or temporary mobility limitations.
- Online Account Portal Integrated web account management tied to the Vega Discover platform where cardholders view checkouts, holds, and digitally borrowed items.
- Pick-up Lockers Self-service locker system enabling contactless retrieval of holds outside regular library hours.
- Beanstack Reading Programs Online reading challenge and tracking platform that hosts the library's community reading programs.
- Peterson's Test and Career Prep Standardized test prep, college and career planning resource delivered through a Gale platform integration for library cardholders.
- Princh Printing Services On-site printing service available to patrons using the Princh platform from personal computers or devices.
- GrantStation Grants Database Access On-site-access grants database providing 150,000+ funding profiles and 15,000+ curated grants for nonprofit, government, and educational users.
- Non-Resident Library Cards Paid annual or six-month library card subscriptions for individuals residing outside Keene providing full access to library collections, programs, and services.
Quantifiable outcome
- Provides high return on investment for taxpayers with documented value of public library services
Companies that use Keene Public Library
Customer profileSegments4 records
Ideal customer profiles4 records
Keene Public Library technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature5 records
Keene Public Library partnerships and signals
Strategic signalPartnerships
Four partnerships are on record, tiered core and minor.
- Vega DiscovercoreNew online library catalog platform (https://keene.na5.iiivega.com/) with user-friendly design featuring grouped format 'roll-ups' and integrated account management
- Libby/hooplacoreDigital collection platforms integrated with Vega Discover account portal for borrowing ebooks, audiobooks, and streaming media
- Squam Lakes Nature Science CenterminorMuseum pass partner offering passes for live animal exhibits, hiking trails, and natural science education. New pass added for summer 2025.
- Cheshire County Conservation DistrictminorCollaborative relationship for outdoor gear library and nature-based programming. Article featured on their website May 2024.
Scale indicators1 record
Recent moves6 records
Expansion highlights5 records
Keene Public Library competitors and assessment
Company assessmentOthers
- GMILCS (Granite State Library Information Network): New Hampshire library consortium and shared catalog infrastructure provider — comparable ecosystem participant that supports technology, interlibrary loan, and shared digital services for member libraries including Keene-area public libraries.
Direct peers
- Concord Public Library: Public library serving Concord, NH — directly comparable municipal library operating with similar physical and digital lending, programming, and community services in the same state.
- Manchester City Library: Public library serving Manchester, NH — comparable municipal public library in the same state, offering similar lending, programming, and digital services to a comparable urban-suburban community.
- Dover Public Library: Public library in Dover, NH — comparable mid-size municipal library offering traditional lending, digital resources, and community programs within the same New Hampshire municipal funding framework.
- Portsmouth Public Library: Public library in Portsmouth, NH — comparable municipal public library with similar lending, programming, and digital service offerings operating in the same state regulatory and funding environment.
- Nashua Public Library: Public library in Nashua, NH — directly comparable municipal public library operating with similar services including digital catalogs, programs, and community partnerships within the same state funding environment.
Regional players
- Brattleboro Free Library: Public library in Brattleboro, VT — geographically proximate library serving a similar small-city New England community across state borders, offering comparable lending, programs, and digital resources.
Broad incumbents
- Boston Public Library: Larger municipal library system in Boston, MA — broader incumbent operating multiple branches with overlapping services including digital catalogs, makerspaces, museum passes, and community programming, but at much greater scale and with significantly more resources.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights7 records
Customer concentration
Keene Public Library social profiles
Digital presenceKeene Public Library financial estimates
Financial estimateRevenue estimate
Valuation estimate
Keene Public Library leadership team
Management profileNumber of profiles
Profiles1 record
Keene Public Library funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Keene Public Library M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Keene Public Library
What does Keene Public Library do?
Keene Public Library is a municipal library providing free residents with access to physical and digital collections (books, ebooks, audiobooks, streaming video) via the Vega Discover catalog, plus community programs including the Kingsbury Makerspace, an outdoor gear lending collection, free museum passes, homebound delivery, reading challenges through Beanstack, and online learning and test/career prep tools. Non-residents can subscribe to library cards at annual or six-month rates.
Is Keene Public Library a public or private company?
Keene Public Library is a private company. It is classified as state government owned and is currently operating.
When was Keene Public Library founded?
Keene Public Library was founded in -1. It employs 11 to 50 people.
Where is Keene Public Library based?
Keene Public Library is headquartered in Keene, United States, in the North America region.
How does Keene Public Library make money?
Two revenue lines are on record. Municipal Funding is the primary driver. The others are non-Resident Library Cards.
Who are Keene Public Library's main competitors?
GMILCS (Granite State Library Information Network) is listed as an others. Direct peers are Concord Public Library, Manchester City Library, Dover Public Library, Portsmouth Public Library and Nashua Public Library. Brattleboro Free Library is listed as a regional player. Boston Public Library is listed as a broad incumbent.
Does Keene Public Library have an API?
No public API is recorded for Keene Public Library.
What industry is Keene Public Library in?
Keene Public Library's product category is Public Library Services. Its primary akta.pro industry code is BPAIACAO, Public Libraries & Information Services, with a secondary code of EDAEAGAC, Public Library Operations & Community Branch Management. Its NAICS code is 51921.