MUNICIPALITY OF KERATSINI - DRAPETSONA

What MUNICIPALITY OF KERATSINI - DRAPETSONA does

The Municipality of Keratsini-Drapetsona (Δήμος Κερατσινίου-Δραπετσώνας) is a first-tier local government authority (ΟΤΑ Α' βαθμού) in the Piraeus regional unit of Attica, Greece, serving the two constituent municipal units of Keratsini and Drapetsona. It delivers the full statutory range of municipal services to residents and local businesses, including civil registry (birth, death, marriage declarations), property taxation (TAP), building permits, road numbering, social welfare fee exemptions for vulnerable groups, nurseries, four municipal libraries plus a mobile library service, a municipal swimming pool, public bus transport on three routes, environmental cleanliness and recycling, public health facilities (including a €5,000,000 Urban-Type Health Center), and stray animal care (collection, tagging, sterilization, vaccination, shelter with over 200 cats, targeting 1,000 sterilizations at €300,000 annual budget). Service delivery runs through four Citizen Service Centers (KEP 848, 848P, 311, 586) and a multi-channel digital stack: eCitizen360 (online certificates, payments, appointments, traffic fines) built by Uni Systems M.A.E., the Novoville mobile app for citizen issue reporting, Demos365 for sports and culture enrollment, the Preschool application for nursery admissions, and a DATALY TECH-powered library catalog (OPAC). The municipality is governed by an elected Mayor, Municipal Council, and Municipal Committee under Greek municipal law, supervised by the Ministry of Interior.

Revenue is sourced from municipal taxes and fees (TAP, utility fees, levies), service-specific fees (certificates, permits), and central government funding and EU-program subsidies. As a public-sector entity, it does not operate on a commercial GTM model; instead it pursues a direct-to-resident service model with digital self-service expansion. The municipality is wholly state-owned, operates as a public legal entity (ΝΠΔΔ), and is not listed on any exchange; it has one identified wholly-owned subsidiary, Centre for Lifelong Learning 2 Keratsini-Drapetsona S.A., established under Presidential Decree 270/81 for lifelong learning functions. Key IT and operational partnerships include Uni Systems M.A.E., Intellisoft ΕΠΕ, Collectives Α.Ε., DATALY TECH, Novoville Limited, Pet + Vet veterinary clinic, DIKEPAZ (inter-municipal stray animal center), and the Attica Region (co-organizer of the Attica Roots Festival). The Mayor in office is Christos Vrettakos (since at least October 2019), succeeding Loukas Tzannis (in office as of 2012).

Name

MUNICIPALITY OF KERATSINI - DRAPETSONA

Legal name

ΔΗΜΟΣ ΚΕΡΑΤΣΙΝΙΟΥ – ΔΡΑΠΕΤΣΩΝΑΣ

Website

https://keratsini-drapetsona.gr

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

The Municipality of Keratsini-Drapetsona is a Greek first-tier local government authority serving residents of Keratsini and Drapetsona in Attica, delivering statutory municipal services — civil registry, taxation, social welfare, nurseries, libraries, transport, environmental services, and stray animal care — through four Citizen Service Centers and a digital platform stack (eCitizen360, Novoville).

Ownership category

akta.pro rank

Product category

Local Government Administration

NAICS

Individual and Family Services (6241), Other Individual and Family Services (624190), Health Care and Social Assistance (62)

SIC

Services-Social Services (8300)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

akta.pro secondary industries

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ), Homelessness Prevention, Shelter & Supportive Housing Services (BPAIANAC), Public/County Primary Care Clinics (HLAFAGAI)

Keywords

• Local government services
• Citizen service centers
• Public administration
• Municipal tax collection
• Social welfare services

Headquarters

HQ city

Keratsini

HQ country

Greece

HQ region

Europe

Offices8 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Supply Chain

Revenue model

1. Municipal Taxes and Fees: Revenue from municipal taxes including ΤΑΠ (Tax on Properties), utility fees, and various municipal levies collected from residents and businesses within the municipality's jurisdiction.
2. Government Funding and Subsidies: State funding for municipal operations, social programs, and infrastructure projects. For stray animal care, the municipality notes that regular government funding covers only about 15% of annual expenses.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels4 records

Core offering

The Municipality of Keratsini-Drapetsona delivers mandatory local government services to residents of two municipal units (Keratsini and Drapetsona) in Attica, Greece. Core offerings include civil registration and administrative documentation (births, deaths, marriages, residence and property certificates), social welfare and fee exemptions for vulnerable populations, technical services (building permits, road numbering), cultural and sports programming, education/nursery services, environmental cleanliness, public transportation, stray animal welfare, and healthcare facility operation. Services are delivered through four ΚΕΠ Citizen Service Centers, the eCitizen360 digital platform, the Novoville mobile app, telephone channels, and contracted service providers.

Product overview

The Municipality of Keratsini-Drapetsona operates a multi-channel digital services ecosystem centered on the eCitizen360 platform, which provides e-applications for certificates, e-payments, electronic appointments, and traffic violation management. Supporting platforms include Novoville for citizen request management, Demos365 for sports/culture program enrollment, and Preschool for nursery enrollment. The municipality also provides traditional services including four KE"P (Citizen Service Centers), municipal libraries with mobile services, a swimming pool, public transportation routes, pet/animal welfare services, environmental services, and health facilities. The overall architecture is a platform-plus-multiple-specialized-modules approach.

Differentiator

Problem solved

Functional benefit

Brands

• ΚΕΠ (Κέντρα Εξυπηρέτησης Πολιτών): Citizen Service Centers operated by the municipality providing administrative services to residents.
• Δημοτικό Κολυμβητήριο
• Δημοτικές Βιβλιοθήκες
• Κινητή Βιβλιοθήκη
• CINE ΜΕΛΙΝΑ
• CINE ΑΛΕΚΟΣ ΧΡΥΣΟΣΤΟΜΙΔΗΣ
• Πολιτιστικό Κέντρο Μελίνα Μερκούρη
• Πολιτιστικό Κέντρο Αντ. Σαμαράκη
• Πολυχώρος Λιπασμάτων
• Δημοτική Συγκοινωνία
• Κέντρο Υγείας Αστικού Τύπου Κερατσινίου

Products and services

• eCitizen360 Digital Governance Platform Unified e-governance platform providing electronic applications for certificates and attestations, electronic payments for municipal fees, online appointment scheduling, and traffic violation management for residents of Keratsini-Drapetsona.
• Novoville (Digital Requests) Mobile and web application enabling citizens to submit daily municipal requests regarding cleanliness, infrastructure issues, abandoned vehicles, and emergency incidents in real-time; available on iPhone and Android.
• Demos365 (Sports and Culture Program Management) Online platform for managing sports and cultural program registrations, allowing citizens to apply for municipal sports and cultural activities.
• Preschool (Nursery Management System) Online application system for infant and childcare nursery enrollment, document submission, and application status tracking.
• Municipal Library Services Four municipal libraries offering book lending, reading rooms, the Mobile Library service for neighborhood events, and an online catalog (OPAC) for searching books by author/title/subject and checking availability.
• Municipal Swimming Pool Municipal swimming pool (Δημοτικό Κολυμβητήριο) providing aquatic sports and recreation services to residents.
• ΚΕΠ (Citizen Service Centers) Four Citizen Service Centers (KEP 848, KEP 848Π, KEP 311, KEP 586) providing in-person, appointment-based, and video conference citizen services via the MyKEPLive platform (Monday-Friday 08:15-14:15).
• Municipal Transportation (Δημοτική Συγκοινωνία) Three municipal bus routes connecting Keratsini and Drapetsona areas to the cemetery, including a circular route covering both municipalities.
• Pet Services (Stray Animal Welfare) Services for stray companion animals including collection, electronic tagging, sterilization, vaccination, veterinary care, temporary shelter, adoption, and habitat management; includes the L fertilizers Multipurpose Space shelter housing over 200 cats.
• Environment and Cleanliness Services Municipal services including recycling programs, green initiatives, minor works, cleanliness maintenance, and abandoned vehicle management.
• Health Facilities (Urban Type Health Center) Municipal health facilities including the Urban Type Health Center (Κέντρο Υγείας Αστικού Τύπου Κερατσινίου) providing community healthcare services.

Named customers2 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Partnerships

Eight partnerships are on record, tiered core, major and minor.

• Pet + Vet - Άμεση Κτηνιατρική Νοσηλευτική Δράση ΕΠΕcoreStrategic or Co-development Partner · 27 October 2025Contracted veterinary clinic providing sterilization and hospitalization services for stray animals. Selected through open tender process for the municipal stray animal care program targeting 1,000 cats.
• Attica RegioncoreStrategic or Co-development PartnerThe Attica Region co-organizes cultural events including the Attica Roots Festival held at the LIPASMATA Multipurpose Space. The municipality provides venue while the region provides programming and support.
• Uni Systems Μ.Α.Ε.majorTechnology or IntegrationIT company providing Demos365 web application for sports and culture program management, eCitizen360 digital governance platform, and Novoville citizen request management system.
• Intellisoft ΕΠΕmajorTechnology or IntegrationIT company providing Preschool web application for managing infant and child daycare facilities, as well as serving as subcontractor for other municipal systems.
• Collectives Α.Ε.majorTechnology or IntegrationIT company powering the official municipal website and contact form functionality.
• NOVOVILLE LIMITEDmajorTechnology or IntegrationProvides the Novoville mobile application for citizen issue reporting including cleanliness, lighting, potholes, and abandoned vehicles. Available on iPhone and Android.
• DIKEPAZ - Διαδημοτικό Κέντρο Περίθαλψης Αδέσποτων ΖώωνcoreStrategic or Co-development PartnerInter-municipal center for stray animal care. Municipality cooperates with DIKEPAZ for stray dog sterilization and hospitalization.
• ΚΕΝΤΡΟ ΔΙΑ ΒΙΟΥ ΜΑΘΗΣΗΣ 2 ΚΕΡΑΤΣΙΝΙΟΥ-ΔΡΑΠΕΤΣΩΝΑΣ ΑΕminorStrategic or Co-development PartnerMunicipal lifelong learning company operating under P.D. 270/81, manages certain municipal functions including the summer cinema cafeteria concession.

Scale indicators8 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Municipality of Kallithea: Large adjacent Greek municipality in Attica with similar urban population profile and full-service municipal mandate, including KEKs, cultural centers, libraries, nurseries, and digital e-governance platforms.
• Municipality of Perama: Adjacent Piraeus-region municipality serving a working-class urban population with a comparable service mandate, providing citizen service centers, social welfare support, and municipal infrastructure typical of Attica municipalities.
• Municipality of Piraeus: Adjacent first-tier Greek municipality in the Piraeus regional unit of Attica. Directly comparable as a port-area municipal government providing the same breadth of citizen services (administrative, social, cultural, transport) to an urban Greek population.
• Municipality of Nikaia-Agios Ioannis Rentis: Neighboring Greek municipality in the Piraeus regional unit of Attica with comparable population scale, operating similar municipal service portfolios including KEPs, social services, cultural programming, and digital platforms.

Broad incumbents

• Municipality of Athens: Largest Greek municipality and broader incumbent in the same Local Government Administration category. Operates an expanded version of the same service model (KEPs, digital platforms, cultural and social services) at much greater scale.
• Uni Systems: Greek IT systems integrator providing the eCitizen360 governance platform and Demos365 used by Keratsini-Drapetsona. Comparable as the underlying technology partner for Greek municipal digital transformation, deployed across multiple Greek municipalities.
• Region of Attica: Regional-level Greek government authority that co-funds municipal infrastructure (e.g., Health Center via Attica 2014-2020) and partners on cultural programming. Relevant as the higher-tier administrative body shaping municipal funding and policy environment.

Emerging players

• Novoville Limited: Greek-founded civic-tech vendor whose mobile platform Keratsini-Drapetsona deploys for citizen issue reporting. Relevant peer because its product directly shapes the digital service layer the municipality delivers.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@ΔΗΜΟΣΚΕΡΑΤΣΙΝΙΟΥ-ΔΡΑΠΕΤΣΩΝΑΣ
• Facebookfacebook.com/dimoskeratsinidrapetsona
• LinkedInlinkedin.com/company/municipality-of-keratsini---drapetsona

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MUNICIPALITY OF KERATSINI - DRAPETSONA