Khansaheb Facilities Management
Khansaheb Facilities Management is a UAE-based integrated facilities management provider serving government, healthcare, retail, residential, and industrial clients with hard, soft, and technology services anchored by a proprietary Digital Twin platform, operating as a subsidiary of Khansaheb Group.
- Company typePrivate
- Founded1935
- HeadquartersDubai, United Arab Emirates
- Headcount251–500
- GTM typeB2B
- OfferingServices
What Khansaheb Facilities Management does
Khansaheb Facilities Management (KFM) is the dedicated facilities management division of the Khansaheb Group, a fourth-generation family business established in 1935 in the UAE. Headquartered at 190 Airport Road, Umm Ramool, Dubai, KFM delivers integrated facilities management services to government, healthcare, residential, retail, commercial, industrial, agricultural and private estate clients across the UAE. The company employs over 1,000 professionals including engineers, facility managers, and certified technicians, and holds a full ISO certification stack (ISO 9001, 14001, 45001 and 41001:2018) along with Dubai and Abu Dhabi Municipality (OSHAD) approvals, enabling tender eligibility across regulated UAE sectors.
KFM operates a three-tier service architecture centred on Integrated Facility Management (combining Hard Services — HVAC, MEP, civil works, specialist systems — with Soft Services — cleaning, security, landscaping, waste management), Managed Services (24/7 helpdesk, energy management, project management), and Technology Services anchored by a proprietary Digital Twin platform. The Digital Twin, which the company claims is the first fully integrated deployment by a UAE FM provider, consolidates asset data, IoT sensors, BMS, CAFM, BIM, ERP and Microsoft Dynamics data into a single interactive environment with AI-driven analytics for predictive maintenance, energy optimisation, and lifecycle planning. Supporting technologies include a bespoke asset management tool, K-CARE behavioural safety programme, K-Rating evaluation framework, and VR HSE training.
Revenue is generated through bespoke long-term service-level agreements and managed-services contracts tailored to individual client requirements, delivered via direct enterprise field sales targeting government and large private-sector organisations. Contract scale signals include a nationwide retail portfolio of 700+ stores (275,000+ m²), an 800-outlet project with 65,000+ assets, a 141-villa high-end residential community (1.25 million ft²), and a 45,000 m² tertiary hospital with 80+ dedicated FM personnel. Pricing is not publicly disclosed. KFM is a privately-held subsidiary of the Khansaheb Group with no external investors, and has accumulated recognitions including Sustainable FM Company of the Year (2024), Smart & Sustainable Building Operations (2025) and FM Company of the Year (2026).
Khansaheb Facilities Management firmographics
Firmographics- Name
- Khansaheb Facilities Management
- Legal name
- Khansaheb Facilities Management
- Website
- https://khansahebfacilitiesmanagement.com
- Company type
- Private
- Founded year
- 1935
- Operating status
- Operating
- Headcount range
- 251–500 employees
- Short description
- Khansaheb Facilities Management is a UAE-based integrated facilities management provider serving government, healthcare, retail, residential, and industrial clients with hard, soft, and technology services anchored by a proprietary Digital Twin platform, operating as a subsidiary of Khansaheb Group.
- Ownership category
- akta.pro rank
Khansaheb Facilities Management industry classification
Industry- Product category
- Facility Management Services
- NAICS
- Facilities Support Services (56121), Facilities Support Services (561210)
- SIC
- Services-Facilities Support Management Services (8744)
- akta.pro primary industry
- Soft Services (Cleaning, Support, Mailroom) (BPABAAAB)
- akta.pro secondary industries
- Soft FM (Cleaning/Janitorial/Sanitation) (IMAIAAAB), Security, Safety & Fire/Life Safety Management (BPABAAAE), Workplace & Office Support Services (Reception/Mailroom/Porterage/Helpdesk) (IMAIAAAD), Waste, Recycling & Circularity (On-site Programs) (BPABAAAL), Grounds, Landscaping & Exterior Services (BPABAAAD)
Keywords
Where Khansaheb Facilities Management is headquartered
LocationHeadquarters
- HQ city
- Dubai
- HQ country
- United Arab Emirates
- HQ region
- Middle East
Offices1 record
Markets served
Khansaheb Facilities Management business model
Business model- GTM type
- B2B
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Supply Chain, Infrastructure
Revenue model
- Integrated Facilities Management Contracts: Long-term service-level agreements providing comprehensive FM services including hard services, soft services, energy management, and 24/7 helpdesk operations. Revenue generated through contractual recurring fees for managed operations.
- Hard Services: Precision-driven maintenance for HVAC, MEP, civil works, asset condition surveying, and specialist systems including fire alarms and elevators.
- Soft Services: Premium cleaning and support solutions including waste management, façade cleaning, security, sanitisation, hospitality, landscaping, and pest control.
- Project Management: CAPEX and OPEX planning, project management, and delivery services for renovations, restoration works, and event support.
Go-to-market motion1 record
Distribution channels1 record
Marketing channels6 records
Khansaheb Facilities Management product offering
Product offeringCore offering
Khansaheb Facilities Management (KFM) provides integrated facilities management services across the UAE, combining hard services (HVAC, MEP, civil works, asset condition surveying, specialist systems) and soft services (cleaning, security, landscaping, waste management, pest control, hospitality) under long-term service-level agreements. It also delivers managed services including 24/7 helpdesk operations, energy management, CAPEX/OPEX planning, and project management, supported by a proprietary Digital Twin technology platform that consolidates asset, BMS, CAFM, IoT, and energy data for predictive maintenance and AI-driven analytics.
Product overview
Khansaheb Facilities Management (KFM) offers a three-tier service architecture built around Integrated Facility Management (IFM), Managed Services, and Technology Services. IFM combines Hard Services (HVAC, MEP, civil works, specialist systems) and Soft Services (cleaning, security, landscaping, waste management) into unified solutions. Managed Services provides operational oversight including 24/7 helpdesk, energy management, and project management. Technology Services centers on Digital Twin Technology—KFM's proprietary platform that serves as the digital backbone, integrating with CAFM, BMS, and IoT systems to enable predictive maintenance, AI-driven analytics, and real-time asset monitoring across client portfolios.
Differentiator
Problem solved
Functional benefit
Products and services
- Integrated Facility Management (IFM) Comprehensive IFM service combining hard services (HVAC, MEP, civil works, specialist systems) and soft services (cleaning, security, landscaping, waste management) into unified client-focused solutions with sustainable, cost-effective results for government, healthcare, retail, residential, commercial, industrial, agriculture, and private estate clients in the UAE.
- Managed Services Operational excellence management covering day-to-day facility operations including total integrated facilities management, energy management solutions, 24/7 helpdesk and service centre operations, contractor management, CAPEX and OPEX planning, and project management for renovation, restoration, and event support across UAE client sites.
- Technology Services Technology Services offering built around the Digital Twin technology platform, providing a sophisticated data-driven virtual representation of physical assets, spaces, and building systems. Includes AI-driven analytics, real-time visibility, predictive maintenance capabilities, and integration with IoT sensors, BMS, and CAFM systems for enterprise clients across the UAE.
- Hard Services Precision-driven maintenance including HVAC maintenance, mechanical electrical and plumbing (MEP) maintenance, civil works, asset condition surveying, and specialist system maintenance (fire alarms, elevators, etc.). Combines preventive, corrective, reactive, and proactive maintenance strategies using advanced techniques such as thermographic tests and vibration analysis.
- Soft Services Premium cleaning and support solutions ensuring safe and hygienic environments, including waste management, façade cleaning, security services, sanitisation and disinfection, cleaning and housekeeping, hospitality and concierge services, landscaping and grounds maintenance, and pest control for enterprise clients across the UAE.
Quantifiable outcome
- 37% reduction in unsafe acts through K-CARE behavioural safety programme
- +9 more outcomes
Companies that use Khansaheb Facilities Management
Customer profileNamed customers7 records
Segments8 records
Ideal customer profiles7 records
Khansaheb Facilities Management technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Integration1 record
AI capability5 records
Feature5 records
Khansaheb Facilities Management partnerships and signals
Strategic signalPartnerships
Two partnerships are on record, tiered minor and core.
- ProvisminorLeading real estate services firm partnered with KFM to organise 'Drink More Water, Use Less Plastic' initiative to highlight environmental impact of single-use plastic water bottles. Event attended by management teams of both Provis and KFM. Reusable metal water bottles distributed to encourage plastic-free lifestyle.
- Interserve FMcoreKhansaheb's UK partners in facilities management. Interserve FM's Customer Experience team delivered workshops to KFM staff in Dubai on enhancing customer experience and cultivating a culture of customer centricity. Iain Shorthose (Customer Experience Director) and Shenay Akif (Customer Experience Manager) trained KFM's customer service ambassadors from various contracts.
Scale indicators13 records
Recent moves6 records
Expansion highlights5 records
Khansaheb Facilities Management competitors and assessment
Company assessmentBroad incumbents
- Serco Middle East: International public services and FM operator with strong UAE and GCC government contract portfolio, including defense, transport, and facilities management. Broad incumbent competing for government IFM contracts at the same scale as KFM's government complex engagement.
- Sodexo Middle East: Global FM and food services major with established UAE presence offering integrated FM, food services, and workplace experience. Broad incumbent providing the same IFM services as KFM plus facilities management dining and concierge, but as part of a much larger global portfolio rather than UAE-specialized.
- Engie Cofely (now ENGIE Solutions): Major European multi-technical and FM services provider with UAE operations focused on energy-efficient building services and technical maintenance. Broad incumbent with deeper technical/energy expertise than KFM, competing for the same energy management and MEP contracts.
Direct peers
- Emrill Services: One of the largest UAE-headquartered IFM providers offering hard, soft, and energy management services across commercial, residential, retail, and hospitality sectors. Direct peer because both compete head-to-head on UAE IFM tenders with comparable service scope and target segments.
- Imdaad Group: Qatar-headquartered FM provider with significant UAE operations offering integrated facilities management including cleaning, maintenance, security, and pest control. Direct peer across the same IFM service categories targeting government, commercial, and residential clients in the GCC.
- Deyaar Facilities Management: UAE-based integrated FM provider, a subsidiary of Deyaar Development, focused on residential communities, commercial buildings, and mixed-use developments. Direct peer in residential real estate and commercial FM verticals, with similar sector focus to KFM's villa and commercial portfolio.
- Coficab Emirates / Etisalat Facilities Management: UAE-based telecom-anchored FM provider (subsidiary of Etisalat/du ecosystem) offering integrated hard and soft services to enterprise and government clients. Direct peer in UAE IFM with technology-driven service delivery and government/enterprise customer overlap with KFM.
- MAB Facilities Management: UAE-based FM services company offering soft and hard services across commercial, residential, industrial, and retail sectors. Direct peer in UAE IFM with overlapping customer segments and similar tier in regional rankings.
- Farnek Services FZE: UAE-based IFM and technology-enabled facility services provider serving hospitality, commercial, residential, and industrial sectors. Direct peer competing for the same UAE FM contracts with overlapping hard/soft service portfolios and similar technology investments.
Emerging players
- Interserve (now Mitie): UK-based FM services provider (formerly Interserve) cited as KFM's 'UK partners in facilities management' that delivered customer experience training. Emerging global player with UK pedigree looking to grow Middle East presence; useful comparable for partnership-led international expansion.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat5 records
Key risks6 records
Key highlights7 records
Customer concentration
Khansaheb Facilities Management social profiles
Digital presenceKhansaheb Facilities Management compliance and trust
Trust signalCompliance4 records
Khansaheb Facilities Management financial estimates
Financial estimateRevenue estimate
Valuation estimate
Khansaheb Facilities Management leadership team
Management profileNumber of profiles
Profiles7 records
Khansaheb Facilities Management funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Khansaheb Facilities Management M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Khansaheb Facilities Management
What does Khansaheb Facilities Management do?
Khansaheb Facilities Management (KFM) provides integrated facilities management services across the UAE, combining hard services (HVAC, MEP, civil works, asset condition surveying, specialist systems) and soft services (cleaning, security, landscaping, waste management, pest control, hospitality) under long-term service-level agreements. It also delivers managed services including 24/7 helpdesk operations, energy management, CAPEX/OPEX planning, and project management, supported by a proprietary Digital Twin technology platform that consolidates asset, BMS, CAFM, IoT, and energy data for predictive maintenance and AI-driven analytics.
Is Khansaheb Facilities Management a public or private company?
Khansaheb Facilities Management is a private company. It is classified as corporate owned and is currently operating.
When was Khansaheb Facilities Management founded?
Khansaheb Facilities Management was founded in 1935. It employs 251 to 500 people.
Where is Khansaheb Facilities Management based?
Khansaheb Facilities Management is headquartered in Dubai, United Arab Emirates, in the Middle East region.
How does Khansaheb Facilities Management make money?
Four revenue lines are on record. Integrated Facilities Management Contracts are the primary driver. The others are hard Services, soft Services and project Management.
Who are Khansaheb Facilities Management's main competitors?
Broad incumbents on record are Serco Middle East, Sodexo Middle East and Engie Cofely (now ENGIE Solutions). Direct peers are Emrill Services, Imdaad Group, Deyaar Facilities Management, Coficab Emirates / Etisalat Facilities Management, MAB Facilities Management and Farnek Services FZE. Interserve (now Mitie) is listed as an emerging player.
Does Khansaheb Facilities Management have an API?
No public API is recorded for Khansaheb Facilities Management.
What industry is Khansaheb Facilities Management in?
Khansaheb Facilities Management's product category is Facility Management Services. Its primary akta.pro industry code is BPABAAAB, Soft Services (Cleaning, Support, Mailroom), with a secondary code of IMAIAAAB, Soft FM (Cleaning/Janitorial/Sanitation). Its NAICS code is 56121 and its SIC code is 8744.