Královéhradecký kraj

What Královéhradecký kraj does

Královéhradecký kraj (Hradec Králové Region) is one of 14 self-governing regional administrative units (samosprávný kraj) in the Czech Republic, established in 2000 as part of the country's territorial reform. Headquartered at Regiocentrum Nový pivovar in Hradec Králové, the entity exercises statutory competencies over regional administration, transport organization, healthcare coordination, education management, social services, environmental protection, crisis management, and cultural and tourism development for approximately 550,000 citizens across its geographic territory. The regional government is led by Hejtman (Governor) Petr Koleta (elected 2024) and a council of deputy governors with portfolio assignments spanning transport/IT/innovation, education, healthcare, social affairs, and regional development, supported by an elected Regional Assembly and a network of standing committees. Operations are carried out through a Regional Office (Krajský úřad) with a headcount of 51-100 employees and one identified operating subsidiary, Správa nemovitostí Královéhradeckého kraje (SNKHK), which manages regional property.

The entity's core technology stack is a network of interconnected public-facing service portals centered on the official website khk.cz, including specialized portals for tourism (hkregion.cz), culture (prokreativitu.cz), education (skolstvikhk.cz), grants (dotace.khk.cz), transport (dopravakhk.cz), data/statistics (datakhk.cz), spatial planning (up.khk.cz), digital technical mapping (khk.krajdtm.cz), and a social services catalog (socialnisluzbykhk.cz). A notable technical component launched in 2025 is 'Krakonoš,' an AI-powered virtual assistant deployed on both the website and the main 24/7 voice hotline (495 817 111) to process citizen inquiries via natural language and route calls to appropriate departments. The technology stack includes GIS/DTM mapping systems and open-data infrastructure, with a named Data Protection Officer ensuring GDPR (EU Regulation 2016/679) compliance.

Královéhradecký kraj does not operate a commercial revenue or pricing model. It is funded entirely through regional public budgets, national government allocations, and European Union grants (notably INTERREG Czechia-Poland 2021-2027). The regional government distributes subsidies via its grant portal and publishes regional status reports (Zpráva o stavu kraje) through its data portal. Distribution of services occurs through the Regional Office, Czech POINT service points, the portal ecosystem, Instagram (@kralovehradeckykraj), an email newsletter, and the regional periodical 'Zpravodaj U nás v kraji.' Constituent-facing programs include the 'Než klikneš' internet safety campaign and cultural initiatives such as the Festival české filmové komedie and Jiráskův Hronov.

Name

Královéhradecký kraj

Legal name

Královéhradecký kraj

Website

https://khk.cz

Company type

Public

Founded year

2000

Operating status

Operating

Headcount range

51–100 employees

Short description

Královéhradecký kraj is one of 14 self-governing Czech regions, providing statutory regional administration — including transport, healthcare, education, social services, and crisis management — to approximately 550,000 citizens and municipalities in the Hradec Králové Region, delivered through a network of public service portals and funded via public budgets and EU grants.

Ownership category

akta.pro rank

Product category

Regional Public Administration

NAICS

Executive, Legislative, and Other General Government Support (921), Executive Offices (92111), Other General Government Support (92119), Administration of Housing Programs, Urban Planning, and Community Development (9251)

SIC

Services-Management Services (8741)

akta.pro primary industry

Governor/Executive Office & Cabinet Administration (BPAIABAA)

akta.pro secondary industries

Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH), District Administration & Central Office (EDAJAAAA), Dashboarding & KPI/Performance Management (HDAEAMAF), Knowledge Management & KCS Programs (BPAEAJAJ)

Keywords

• Regional public administration
• Government services
• Municipal coordination
• Public sector funding
• Citizen services

Headquarters

HQ city

Hradec Králové

HQ country

Czechia

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Distribution channels3 records

Marketing channels4 records

Core offering

Královéhradecký kraj is a self-governing regional administrative authority in the Czech Republic that delivers public administration services to approximately 550,000 citizens and municipalities within the Hradec Králové Region. It exercises statutory competencies in healthcare, education, transport, social services, environmental protection, regional development, culture, tourism, and crisis management, delivering these through the official khk.cz website, a network of specialized portals, the regional administrative office, and Czech POINT service points.

Product overview

Královéhradecký kraj operates a network of interconnected service portals centered around its official website (khk.cz), offering citizen-facing government services. The ecosystem includes specialized portals for tourism, transport, grants, data/statistics, spatial planning, mapping, education, and culture. A key product is the AI-powered virtual assistant 'Krakonoš' deployed on the website and phone hotline to provide 24/7 citizen support. The core platform provides access to regional administration, committees, assemblies, and administrative services, while the modular portals address specific domains.

Differentiator

Problem solved

Functional benefit

Brands

• Krakonoš: AI virtual assistant used on the regional website to assist users with inquiries and direct them to appropriate services
• U nás v kraji
• Než klikneš

Products and services

• Official Regional Government Website (khk.cz) Official government portal providing access to regional administration services, news, grant programs, transport information, healthcare services, education resources, and citizen information for residents of the Hradec Králové Region.
• Krakonoš AI Virtual Assistant AI-powered voice and text virtual assistant that provides 24/7 information to citizens on the regional government hotline and website, answering queries about services, directing complaints, and routing callers to appropriate departments.
• Tourist Portal (hkregion.cz) Regional tourism portal providing information about tourist attractions, accommodation, events, and travel guides in the Hradec Králové Region.
• Grant Portal (dotace.khk.cz) Centralized grant and subsidy management portal providing information about regional, national, and European funding programs, application processes, and project implementation.
• Data Portal (datakhk.cz) Regional data portal providing statistics, reports on the state of the region (Zpráva o stavu kraje), and open data access for public consumption.
• Transport Portal (dopravakhk.cz) Transportation information portal covering public transport schedules, road conditions, and transport-related services in the region.
• Spatial Planning Portal (up.khk.cz) Planning portal providing access to municipal development plans, territorial analytical materials, and spatial planning documentation.
• Digital Technical Map / GIS Portal (khk.krajdtm.cz) Digital technical map and geographic information services providing spatial data and mapping tools for the region.
• Education Information Portal (skolstvikhk.cz) Education information portal providing school directory, educational resources, and administrative information for schools in the region.
• Cultural Portal (prokreativitu.cz) Cultural portal promoting creative industries and cultural events in the region.
• Social Services Catalog (socialnisluzbykhk.cz) Directory of social services available in the region, connecting citizens with care facilities and social support organizations.
• Regional Newsletter (Zpravodaj U nás v kraji) Regional newsletter publication providing news and updates about the region's activities, decisions, and events.
• Czech POINT Citizen Service Points Citizen service points for administrative document services, providing in-person access to regional and national administrative functions.

Quantifiable outcome

• Virtual assistant provides 24/7 citizen inquiry handling
• +1 more outcomes

Segments1 record

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

AI capability3 records

Feature3 records

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Market position

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Instagraminstagram.com/kralovehradeckykraj
• LinkedInlinkedin.com/company/kralovehradeckykraj

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Královéhradecký kraj