What Klimaka NGO does

Klimaka NGO is a Greek non-profit private law entity (ΝΠΙΔ) founded in 2000 and headquartered in Athens, operating as a comprehensive mental health and social welfare organization. It runs a multi-layered portfolio that includes seven Day Centers (suicide prevention, Omonoia for mental disorders, Roma, Dipylo for Greek Muslims, Iolaos for refugees, and a Mobile Mental Health Unit in the Cyclades), nine residential psychosocial rehabilitation facilities (oikotrofia) plus protected apartments, two 24/7 crisis helplines (1018 for suicide intervention and 11552 for mental health pathways), and specialized programs for refugees, trafficking survivors, prisoners, homeless individuals, and food surplus redistribution. The organization also operates internationally in Afghanistan and Iraq.

Its core technology stack is built around telepsychiatry and digital mental health delivery platforms, including a dedicated COVID-19 psychological support program. Klimaka has integrated AI-based suicide risk assessment, virtual reality (VR) for crisis intervention understanding, genetic counseling, transcranial magnetic stimulation (rTMS), and pharmacogenetic testing for treatment-resistant depression. The Suicide Observatory, launched in 2007, provides real-time national monitoring of suicide trends in Greece, with data cited in international publications including The Lancet, and forms the analytical backbone of its advocacy for a National Suicide Prevention Strategy.

Klimaka is funded primarily through Greek government subsidies, EU and international project grants, and public donations, and provides all mental health and social integration services free of charge to beneficiaries. With 31 employees, the organization operates as a coordinated platform spanning prevention, crisis intervention, residential rehabilitation, and social reintegration, and serves as Greece's national representative at the International Association for Suicide Prevention (IASP).

Name

Klimaka NGO

Legal name

Κλίμακα

Website

https://klimaka.org.gr

Company type

Private

Founded year

2000

Operating status

Operating

Headcount range

11–50 employees

Short description

Klimaka NGO is a Greek non-profit founded in 2000 that provides free mental health, suicide prevention, and social integration services through day centers, residential facilities, crisis helplines, and specialized programs for vulnerable populations in Greece, Afghanistan, and Iraq.

Ownership category

akta.pro rank

Product category

Mental Health and Social Welfare Services

NAICS

Outpatient Mental Health and Substance Abuse Centers (621420), Individual and Family Services (6241), Other Individual and Family Services (624190), Services for the Elderly and Persons with Disabilities (62412), Community Housing Services (62422)

SIC

Services-Social Services (8300), Services-Specialty Outpatient Facilities, Nec (8093), Services-Nursing & Personal Care Facilities (8050)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

Keywords

• Mental health services
• Suicide prevention programs
• Psychosocial rehabilitation
• Crisis intervention helplines
• Homeless support services

Headquarters

HQ city

Athens

HQ country

Greece

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Government Subsidies and Public Funding: Funded primarily through government subsidies and public social program funding as a registered private social welfare entity (ΝΠΙΔ) operating under national mental health and social welfare frameworks.
2. Donations and Charitable Contributions: Accepts financial contributions from the public and organizations via bank transfers (SWIFT: ETHNGRAA) to support its programs and actions.
3. EU and International Project Funding: Implements internationally funded social programs in Greece and abroad (Afghanistan, Iraq), supported by European and international funding mechanisms.

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Klimaka is a non-profit NGO that provides free mental health and social integration services to vulnerable and excluded populations in Greece. It operates a network of Mental Health Day Centers, residential psychosocial rehabilitation facilities (oikotrofia), 24/7 crisis helplines, a Mobile Mental Health Unit for the Cyclades islands, and specialized programs for homeless individuals, refugees, trafficking survivors, prisoners, Roma, and Greek Muslims. It also runs the Suicide Observatory, a real-time national monitoring system for suicide trends.

Product overview

Klimaka NGO operates as a comprehensive mental health and social welfare organization offering a multi-layered portfolio of services. The organization provides: (1) Day Centers for Mental Health offering suicide prevention, mental health services for various populations (Roma, Muslims, refugees), and mobile units for remote areas; (2) Crisis intervention through 24/7 helplines (Suicide Intervention Line 1018 and Line 11552); (3) Residential psychosocial rehabilitation through multiple hostels (Ξενώνας) and residential homes (Οικοτροφείο Αφαία, Κέραμος, Κυβέλη, Οινηίδα, Σεμέλη, Νεφέλη, Υπατία) plus protected apartments; (4) Specialized programs including telepsychiatry, homeless support, refugee assistance, prison intervention, food surplus management, and poverty relief; (5) Research through the Suicide Observatory tracking national suicide data; (6) Publications including the street paper 'Τύπος του Δρόμου'; and (7) International operations in Afghanistan and Iraq. The organization functions as a platform of interconnected services rather than a single product, with mental health units, residential facilities, crisis lines, and social programs working together to provide comprehensive care from prevention through rehabilitation and social integration.

Differentiator

Problem solved

Functional benefit

Brands

• Κλιμαξ Plus Radio: Radio program operated in collaboration with KOISPE (ΚΟΙΣΠΕ).
• Παρατηρητήριο Αυτοκτονιών

Products and services

• Day Center for Suicide Prevention (Κέντρο Ημέρας για την Πρόληψη της Αυτοκτονίας) Day center providing suicide prevention services, crisis intervention, and psychological support for individuals at risk and those affected by suicide.
• Omonoia Day Center (Κέντρο Ημέρας «Ομόνοια») Day center serving individuals with mental disorders and serious psychosocial problems, offering therapeutic and rehabilitation services.
• Day Center for Roma (Κέντρο Ημέρας για τους Ρομά) Day center providing mental health services and psychosocial support specifically designed for the Roma population.
• Dipylo Day Center (Κέντρο Ημέρας «Δίπυλο») Day center for Greek Muslims providing culturally appropriate mental health services.
• Iolaos Day Center for Refugees (Κέντρο Ημέρας «Ιόλαος») Day center providing specialized mental health support for refugees and asylum seekers with mental disorders.
• Mobile Mental Health Unit of South Aegean Cyclades (Κινητή Μονάδα Ψυχικής Υγείας Ν.Α. Κυκλάδων) Mobile mental health unit providing services to islands of the South Aegean region, addressing geographic accessibility barriers.
• Mental Health Line 11552 (Γραμμή 11552 – Μονοπάτια Ψυχικής Υγείας) Telephone helpline providing information and guidance on mental health services and pathways to care across Greece.
• Suicide Intervention Line 1018 (Γραμμή Παρέμβασης για την Αυτοκτονία 1018) 24/7 anonymous and confidential crisis hotline providing immediate support to individuals in suicidal crisis across Greece.
• Residential Psychosocial Rehabilitation Facilities (Οικοτροφεία) Nine long-term residential care homes (oikotrofia) providing accommodation, psychosocial support, and rehabilitation for individuals with mental health needs.
• Attica Hostel (Ξενώνας Αττικής) Residential shelter providing short-term accommodation and support for vulnerable populations in the Attica region.
• Protected Apartment Athens (Προστατευμένο Διαμέρισμα – Αθήνα) Semi-independent living apartments in Athens providing a bridge between residential care and independent community living.
• Iolaos Refugee Hostel (Ξενώνας «Ιόλαος») Shelter providing accommodation and mental health support for refugees and asylum seekers with mental disorders.
• Telepsychiatry Services (Τηλεψυχιατρική) Remote psychiatric and psychological consultation services delivered via telecommunications technology to reach underserved populations.
• Homeless Support Program (Πρόγραμμα Στήριξης Αστέγων) Program providing comprehensive support for homeless individuals, including outreach, accommodation, and social integration services.
• Deinomahi Prison Intervention Program (Πρόγραμμα «Δεινομάχη») Intervention program at the Eleonas Women's Detention Center addressing mental health needs of incarcerated women.
• Poverty Relief Social Structures (Κοινωνικές Δομές Άμεσης Αντιμετώπισης της Φτώχειας) Emergency social support structures providing immediate poverty-relief assistance in the municipalities of Athens and Corfu.
• Food Surplus Management Program (Διαχείριση Πλεονάσματος Τροφίμων & Γευμάτων) Program redistributing surplus food and meals to vulnerable social groups, addressing food insecurity and waste reduction.
• Chloe Shelter for Trafficking Survivors (Καταφύγιο «Χλόη») Protected shelter offering accommodation and comprehensive support for migrant women who are victims of violence, trafficking, and exploitation.
• HOOD – Homeless's Open Dialogue Open dialogue program for homeless individuals, promoting communication and engagement with the homeless population.
• Suicide Observatory (Παρατηρητήριο Αυτοκτονιών) Research and monitoring system tracking suicide trends in Greece in real-time, providing data for evidence-based prevention policies.
• Klimaka in Afghanistan (ΚΛΙΜΑΚΑ στο Αφγανιστάν) International humanitarian programs and mental health support services operating in Afghanistan.
• Klimaka in Iraq (ΚΛΙΜΑΚΑ στο Ιράκ) International humanitarian programs and mental health support services operating in Iraq.
• COVID-19 Psychological Support Program Specialized psychological support program addressing mental health impacts of the COVID-19 pandemic delivered virtually.

Quantifiable outcome

• Real-time monitoring of 469 suicides in 2024, 579 in 2025, and 581 in 2022 across Greece, enabling evidence-based policy advocacy
• +3 more outcomes

Named customers7 records

Segments6 records

Ideal customer profiles6 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Two partnerships are on record, tiered minor and core.

• KOISPE (Klimatiki Organosi Ikogenon Poleodomikon Symviveon – Climatic Organization of Intergenerational Urban Settlements)minorOthersKlimaka collaborates with KOISPE on the Klimax Plus Radio initiative, a joint radio program that broadcasts mental health awareness and social inclusion content. The radio program represents a community multimedia collaboration focused on mental health promotion and social cohesion messaging.
• suicide-help.gr (National Suicide Crisis Line)coreOthersThe suicide-help.gr platform is co-branded and referenced across Klimaka's materials as the online presence for the Suicide Intervention Line 1018, operating 24/7 for suicide crisis support. This represents an integrated service delivery channel.

Scale indicators6 records

Recent moves8 records

Expansion highlights4 records

Direct peers

• PRAKSIS: Greek NGO providing medical, psychosocial, and legal services to vulnerable populations including refugees, homeless individuals, and trafficking survivors. Comparable service portfolio (mental health support, refugee programs, vulnerable-population outreach) and Greek operating geography.
• Lifeline Australia: Australian non-profit providing 24-hour crisis support and suicide prevention services across Australia. Comparable helpline-based crisis intervention model with national reach, though operating in a different geographic market.
• Samaritans (UK & Ireland): UK-based charity operating a 24/7 helpline for people in emotional distress and at risk of suicide, alongside outreach and research. Closely comparable operating model to Klimaka's 1018 Suicide Intervention Line in terms of confidential crisis support delivery.
• SolidarityNow: Greek non-profit delivering programs for refugees and vulnerable populations, including mental health, education, and accommodation services. Directly comparable on refugee mental health, day center operations, and shelter provision.
• EPAPSY (Pan-Hellenic Association of Psychosocial Rehabilitation): Greek non-profit network operating psychosocial rehabilitation services, residential facilities, and day centers for people with severe mental illness across Greece. Highly comparable in service mix (residential rehabilitation, day centers, psychosocial support) and target population (persons with mental health disorders).
• Doctors of the World Greece (Médecins du Monde): Greek branch of international Médecins du Monde network providing medical and psychosocial care to vulnerable groups including refugees, Roma, and trafficking survivors. Comparable in serving excluded populations with integrated psychosocial and medical services in Greece.
• Emfasis Foundation: Greek non-profit focused on homelessness outreach, shelter support, and social reintegration in Athens and other Greek cities. Directly comparable on the homeless support, shelter, and social integration dimensions of Klimaka's portfolio.
• Centre for Life Athens (Κέντρο Ζωής): Greek non-profit operating a Day Centre and psychosocial rehabilitation services for people with mental health problems, including residential facilities in Athens. Highly comparable residential and day-center operating model focused on mental health.

Broad incumbents

• Befrienders Worldwide: International network coordinating suicide prevention helplines across more than 30 countries. Klimaka is affiliated as Greece's representative, and Befrienders provides the global umbrella network for crisis line operators comparable to Klimaka's 1018 service.
• International Association for Suicide Prevention (IASP): Global professional body convening suicide prevention researchers, practitioners, and national organizations. Klimaka serves as Greece's national representative within IASP, positioning IASP as the governing umbrella for Klimaka's policy and research activities.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/klimaka_ngo
• YouTubeyoutube.com/user/klimakaMKO
• Facebookfacebook.com/klimakango
• LinkedInlinkedin.com/company/klimaka-ngo

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Klimaka NGO