Klüh Facility Services

What Klüh Facility Services does

Klüh Facility Services Sp. z o.o. is a Polish facility management provider headquartered in Wrocław, established in 2001 as part of the German Klüh Service Management GmbH group (parent HQ in Düsseldorf). The company delivers integrated facility management services — primarily professional Cleaning, healthcare-specific Clinic Service, and Soft Services (catering, security, office support) — to enterprise clients across Aviation, Healthcare, Food & Beverage, Chemicals & Pharmaceuticals, Finance & Insurance, Energy & Environment, Retail/Logistics, Automotive & Technology, and Public Sector verticals. Its Polish operational network comprises the Wrocław headquarters plus four regional branches (Wrocław, Łódź, Poznań, Warsaw) with additional regional structures in Silesia, Podkarpacie, and Pomerania, employing nearly 1,000 staff.

The company differentiates via proprietary digital tooling — DigiClean (cleaning-on-demand with real-time service requests), Qusec (quality management), eAudit (digital auditing), NFC-based workforce tracking via smartphone-tapped room tags, and IoT sensors that measure actual space utilization to exclude low-traffic areas from cleaning schedules. Quality and training are standardized through Akademia Klüh, while technology adoption is supported by the group-level Center of Digital Excellence and the 2025-opened KLUH CODE Center at EUREF-Campus Düsseldorf. Robotics/automation partnerships with i-team Polska and POLOR introduce autonomous vacuums, Co-botic 45, i-walk, Kemaro 900 sweepers, and lithium-iron-phosphate battery cleaning devices into the operating model.

Klüh Facility Services operates a B2B enterprise sales-led GTM with dedicated Business Development Managers and Key Account Managers per segment and region, an alternative distribution channel via FM integrators, and multi-year managed services contracts with individually negotiated pricing (no public pricing tiers). Revenue is generated through long-term service contracts and bundled integrated service packages. The Polish subsidiary has grown approximately 20% year-over-year and is part of the Klüh Group, which exceeded €1 billion in consolidated revenue in 2023 (up 10.9% YoY) with international business contributing 27.8% of group sales and growing 20.9%.

Name

Klüh Facility Services

Legal name

Klüh Facility Services Sp. z o.o.

Website

https://klueh.pl

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

11–50 employees

Short description

Klüh Facility Services is a Polish facility management subsidiary of the German Klüh Group offering Cleaning, Clinic Service, and Soft Services to enterprise clients across aviation, healthcare, F&B, pharma, and retail verticals, supported by proprietary digital tools (DigiClean, Qusec, eAudit) and the in-house Akademia Klüh training academy.

Ownership category

akta.pro rank

NAICS

Facilities Support Services (56121), Facilities Support Services (561210)

SIC

Services-Facilities Support Management Services (8744), Services-Management Services (8741)

akta.pro primary industry

Soft Services (Cleaning, Support, Mailroom) (BPABAAAB)

akta.pro secondary industries

Healthcare & Medical Facility Cleaning (Terminal/OR/Isolation) (IMAIADAC), Cleanroom & Controlled Environment Cleaning (BPABABAH), Office Services & Supplies Management (Stationery, Inventory, Vendor Coordination) (IMAIALAH)

Keywords

• Facility management services
• Commercial cleaning services
• Healthcare cleaning services
• Soft services
• Industrial cleaning

Headquarters

HQ city

Wrocław

HQ country

Poland

HQ region

Europe

Offices7 records

Markets served

GTM type

B2B

Offering type

Services

Revenue model

1. Facility Management Services: Comprehensive facility management services including cleaning, clinic service, and soft services provided to enterprise clients on contract basis. Revenue is generated through long-term service contracts with individual concepts tailored to client needs.
2. Specialized Cleaning Services: Professional cleaning services including maintenance cleaning, basic and special cleaning, and waste transport for clients such as WDR, METRO, and other enterprises. Provided through mobile groups distributed across Poland.
3. Integrated Services Package: Bundled package combining high-quality services (Cleaning, Catering, Security, Personnel Service) in a single package for clients seeking comprehensive facility management solutions.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels7 records

Core offering

Klüh Facility Services delivers contract-based facility management services to enterprise clients across Poland through three core service lines: Cleaning (commercial and industrial cleaning including maintenance, basic, special, and waste transport), Clinic Service (specialized cleaning and hygiene for healthcare facilities), and Soft Services (office support including catering, hospitality, and ancillary services). Service delivery is supported by proprietary digital tools (DigiClean, Qusec, eAudit) and a nationwide network of regional offices.

Product overview

Klüh Facility Services is a facility management company offering integrated multiservice solutions including three core services: Cleaning (standard commercial and industrial cleaning), Clinic Service (specialized healthcare facility cleaning), and Soft Services (office support including catering and hospitality). The company supports its service delivery with proprietary digital tools including DigiClean (real-time cleaning-on-demand platform with NFC-based worker tracking), QUSEC (quality management), and eAudit (digital auditing). These digital tools enable transparent service reporting, KPI monitoring, and process optimization across all service divisions.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Reduction of food waste by average 25% in Duisburg central kitchen through pilot project
• +3 more outcomes

Named customers31 records

Segments9 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

Eleven partnerships are on record, tiered minor and core.

• Szlachetna PaczkaminorOthers · 1 December 2025Third consecutive year supporting Szlachetna Paczka (Charitable Package) initiative. In 2025, company supported Pan Bronisław - a lonely senior citizen - by providing heating stove, warm clothes, bedding, household chemicals, and food. Company employees actively participated in packing and delivering packages.
• Fundacja Ronalda McDonaldaminorOthers · 30 April 2025Klüh Facility Services provided cleaning support for Ronald McDonald House in Warsaw as part of CSR activities. The company visited the foundation to deliver services and demonstrate community support.
• i-team Polska Sp. z o.o.minorImplementation/ SI/ Consulting Partner · 18 June 2024Training partnership for management staff. Training focused on AI and autonomous robots, i-mop technology, Orbot carpet cleaning technologies, Co-botic 45 and i-walk cleaning robotization, and sustainable development through efficiency.
• POLOR Sp. z o.o.minorImplementation/ SI/ Consulting Partner · 24 May 2024Training partnership for management staff covering ReFloo eco-friendly service carts, single-disc oscillating machines, lithium-iron-phosphate battery cleaning devices, Whizz and Zaco X1000 autonomous vacuum cleaners, Kemaro 900 sweepers, steam machines, and large-area carpet cleaning equipment.
• OSP Jordanów ŚląskiminorOthers · 5 May 2024Klüh Facility Services donated equipment worth 15,000 PLN to Volunteer Fire Department in Jordanów Śląski. The donation was presented by Managing Directors Aniela Ptak and Krzysztof Patroniak.
• Ecolab Sp. z o.o.minorImplementation/ SI/ Consulting Partner · 22 February 2024Training partnership focusing on quality improvement and service standards. Ecolab provides expertise for maintaining service quality levels.
• Ochotnicza Straż Pożarna w Jordanowie ŚląskimminorOthers · 15 February 2024First aid training organized for children at Children's Home in Bierutów, conducted by the volunteer fire department. Demonstrates community engagement and safety training initiatives.
• Ogórkiem z OzNminorOthers · 1 January 2024Disability inclusion project 'Ogórkiem z OzN, bo Klüh, to nie wykluczać' (With OzN, because Klüh doesn't exclude). First edition of Polish tour promoting inclusion of people with disabilities in business. Partner in H2H Summit for human to human connections.
• Bio-Manufaktur Planet VminorStrategic or Co-development Partner · 3 March 2021Exclusive partnership for organic plant-based meals in hospital catering. Planet V produces meals according to Klüh specifications in Mecklenburg-Vorpommern. Meals are neither pasteurized nor sterilized, maintaining maximum nutrient and vitamin content through oxygen-free packaging.
• Berkeley Services (UAE)coreOthers · 17 December 2020Klüh subsidiary in UAE operating since 1984 with approximately 8,000 trained employees. Berkeley Services has maintained the cleaning contract for Burj Khalifa (world's tallest building at 828 meters) for 4 consecutive years. Part of Top 3 facility management providers in UAE.
• Klüh GroupcoreOthersKlüh Facility Services Sp. z o.o. is part of international Klüh Group - a global provider of comprehensive facility management services including cleaning. The group achieved 1 billion EUR revenue milestone in 2023 with operations in Germany, Netherlands, Poland, Turkey, UAE, China, and other markets.

Scale indicators10 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• ISS A/S: Global #1 integrated facility services provider headquartered in Denmark, operating across cleaning, soft services and workplace solutions. Direct competitor to Klüh in Poland and across European markets, with a comparable service portfolio targeting enterprise clients.
• Impel Group: One of the largest Polish-owned facility services and outsourcing groups, headquartered in Wrocław. Direct domestic competitor to Klüh in Poland offering cleaning, security, personnel services and integrated FM to enterprise and public sector clients.
• Dussmann Group: Berlin-based facility services group (Dussmann Service and Dussmann Solutions) operating across Germany, Poland and CEE markets. Closely comparable to Klüh as a family-owned German FM group with cleaning, technical and soft services in similar verticals.
• Piepenbrock Unternehmensgruppe: Osnabrück-based family-owned facility management group with cleaning, security, maintenance and personnel services. Highly comparable German FM peer with similar family ownership structure and multi-vertical enterprise positioning.
• Sodexo (Pluxity): Global facility management and food services group with operations across Europe including Poland. Direct peer offering cleaning, soft services and integrated facility management to enterprise clients with similar vertical expertise.
• Wisag Service Holding: Hamburg-based integrated FM company providing cleaning, security, technical and catering services. Direct peer to Klüh in the German market with overlap in Polish operations and similar aviation and industrial vertical coverage.
• Gegenbauer Holding: Austrian/German integrated facility services provider with cleaning, security and building services. Comparable family-owned European FM group with similar enterprise client profile and vertical segmentation approach.
• Apleona Group: European integrated facility management provider with German roots (formerly Hochtief Facility Management), offering cleaning, technical and soft services. Direct competitor in DACH and Polish markets with similar enterprise client focus.

Others

• Ecolab Inc. US-listed water, hygiene and infection prevention solutions company. Indirect peer/ecosystem partner that supplies hygiene chemistry and cleaning protocols to Klüh and competes for parts of the hygiene service value chain in healthcare and F&B verticals.

Broad incumbents

• Compass Group plc: Global FTSE-listed food services and support services group. Operates in Poland and competes with Klüh in catering and integrated FM, with broader portfolio and significantly larger scale but less cleaning-specialized positioning.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/KluehPolska
• LinkedInlinkedin.com/company/klueh-facility-services

Compliance5 records

Revenue estimate

Valuation estimate

Number of profiles

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Klüh Facility Services