KPN Lokale Overheid

Name

KPN Lokale Overheid

Legal name

Koninklijke KPN N.V.

Website

https://kpnlokaleoverheid.nl

Company type

Public

Founded year

1889

Operating status

Operating

Headcount range

11–50 employees

Short description

KPN Lokale Overheid is a business segment within Koninklijke KPN N.V. that delivers Microsoft 365 cloud workplace solutions on Azure, alongside connectivity, cybersecurity, IoT, and authentication services, to Dutch municipalities, joint arrangements, and shared service organizations.

Ownership category

akta.pro rank

Product category

Government ICT Services

NAICS

Computer Systems Design and Related Services (54151), Computer Systems Design and Related Services (5415), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (518)

SIC

Services-Computer Integrated Systems Design (7373), Services-Computer Programming, Data Processing, Etc. (7370)

akta.pro primary industry

Managed Workplace Services (DaaS/Workplace-as-a-Service) (BPAEAIAA)

akta.pro secondary industries

End-User Computing Outsourcing (EUC / Desktop Services) (BPAEAMAE), Workplace Service Desk & Onsite Support (Deskside/Field Services, VIP Support) (BPAEAIAJ), Cloud-Native Enablement (Containers, Kubernetes, Service Mesh) (BPAEAKAE)

Keywords

• Government ICT services
• Municipal cloud workspace
• Sovereign cloud platform
• Connectivity infrastructure
• Digital transformation consulting

Headquarters

HQ city

Rotterdam

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2B

Offering type

Services

Cost components

Infrastructure, Personnel, Technology or R&D, Operations, Marketing or Sales

Revenue model

1. ICT Solutions and Services: KPN generates revenue through providing ICT solutions, cloud services, connectivity, and modernization services to municipalities. Services include managed services, professional consulting for digital transformation, and ongoing support contracts.
2. Connectivity Services: Network and internet services for government organizations including fiber connectivity, mobile services, and unified communications.
3. Professional Services: Consulting and implementation services for digital transformation projects including cloud migration, workplace modernization, and system integration.

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

KPN Lokale Overheid delivers Microsoft 365-based cloud workspace solutions on the Azure platform to Dutch local government organizations, complemented by connectivity, cybersecurity, IoT, mobile, and fixed telephony services. The unit operates as the local government segment within KPN Grootzakelijk, providing managed ICT services, professional consulting, and digital transformation support to municipalities, joint arrangements, and shared service organizations across the Netherlands.

Product overview

KPN Lokale Overheid is a telecommunications and ICT solutions provider serving local government organizations in the Netherlands. The offering is a platform-plus-modules architecture built around a Microsoft 365 cloud workplace on the Azure platform, which serves as the core product providing office automation, collaboration, and data integration. This core is complemented by additional modules including ICT solutions (connectivity, cloud, security), eHerkenning for government authentication, PKI certificates, IoT services, mobile, internet/glasvezel (fiber), fixed telephony, television/narrowcasting, and cybersecurity. KPN also provides the MijnKPN Zakelijk customer portal for account management. The solutions target municipalities, joint arrangements (gemeenschappelijke regelingen), and shared service organizations seeking to modernize their ICT infrastructure and digitize public service delivery.

Differentiator

Problem solved

Functional benefit

Products and services

• Microsoft 365-cloudwerkplek (Azure) A managed modern workplace solution built on the Microsoft Azure platform, providing office automation, collaboration tools, data integration, and analytics for Dutch municipal organizations. It is delivered as a sovereign cloud workspace with KPN-managed operations for local government clients.
• ICT Oplossingen Integrated ICT solution bundle for large government organizations combining business networking, cloud communications, multicloud, modern workplace, data services, security, IoT, and system integration capabilities.
• eHerkenning Government-issued electronic authentication service enabling secure digital identification for businesses and citizens to access Dutch public services online.
• PKI-certificaten Public Key Infrastructure (PKI) certificates providing secure digital communications and authentication for organizations.
• Internet of Things (IoT) IoT connectivity and managed solutions enabling sensor-based monitoring, real-time data, and digital service delivery for organizational applications, including international coverage.
• Cloud Services (Multicloud) Multicloud computing solutions for enterprise and government organizations, including the Azure-based sovereign cloud platform and hybrid cloud deployment support.
• Cybersecurity Cybersecurity services protecting organizational communications, data, and IT infrastructure for government and enterprise customers.
• Zakelijk Mobiel Business mobile services including mobile subscriptions, business handsets, SIM-only plans, and unlimited data options for organizational users.
• Zakelijk Internet & Glasvezel Business internet connectivity services, including fiber optic (glasvezel) connections, providing high-bandwidth network access for organizational use.
• Vaste Telefonie Business fixed-line telephony services, including reception desk and call center solutions for organizations.

Quantifiable outcome

• Municipalities can focus ICT staff on business support rather than application maintenance
• +1 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• MicrosoftcoreTechnology or IntegrationStrategic technology partnership with Microsoft for Azure cloud platform and Microsoft 365 solutions. KPN delivers sovereign cloud workspace solutions for municipalities using Microsoft's Azure platform, providing office automation, collaboration tools, data integration and analytics. The partnership enables Dutch government entities to maintain control over their cloud platform and vendor relationships.

Scale indicators2 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Atos: European-headquartered IT services provider with historical strength in public sector digital transformation and managed workplace across the Netherlands. Comparable as a competing large SI for municipal cloud and workplace contracts.
• CGI: Global IT and business consulting firm with an established Dutch presence serving government and public sector clients on cloud, workplace, and digital services. Comparable to KPN Lokale Overheid's government IT modernization scope.
• T-Mobile Netherlands (Odido): Major Dutch telecom operator with enterprise and government segments offering connectivity, mobile, and increasingly cloud/ICT services. Operates in the same Dutch enterprise/government connectivity and ICT space as KPN Lokale Overheid but with a broader consumer focus.
• VodafoneZiggo: Dutch cable and mobile operator with significant B2B/government business offering fixed, mobile, and ICT services. Comparable as a competing Dutch telco addressing the same municipal broadband and ICT demand.
• Capgemini: Global IT services and consulting firm with a large Dutch public sector practice delivering cloud, workplace, and digital transformation to government clients. Comparable as a large-scale IT services competitor in Dutch municipal tenders.

Direct peers

• OGD: Dutch IT services provider specializing in government and semi-public sector workplace, cloud, and managed services. Closely comparable to KPN Lokale Overheid in focus on Dutch municipal ICT modernization and Microsoft 365/workspace deployments.
• SLTN: Dutch IT solutions and services provider focused on enterprise and government customers, including cloud, workplace, and infrastructure services. Comparable as a Netherlands-based SI competing for the same municipal ICT modernization mandates.
• Computacenter: UK-headquartered European IT infrastructure and managed services provider with strong end-user computing, workplace, and cloud integration practices. Comparable as a workplace-as-a-service and EUC managed services competitor with public sector presence.
• Insight Enterprises: Global IT solutions integrator with strong Microsoft and end-user computing practices serving enterprise and public sector clients. Comparable as a managed workplace and cloud solutions integrator competing for similar municipal/enterprise contracts.

Others

• Microsoft: Hyperscaler and underlying technology partner whose Azure and Microsoft 365 platforms are resold and managed by KPN Lokale Overheid. Comparable as the core vendor whose direct public sector sales motion can compete with or disintermediate KPN's managed services wrapper.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/user/KPN
• Facebookfacebook.com/kpn
• LinkedInlinkedin.com/company/gemnet

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about KPN Lokale Overheid