Ville de Laon

What Ville de Laon does

Ville de Laon is a French municipal government entity (commune) serving as the préfecture of the Aisne department in the Hauts-de-France region of northern France. It provides statutory public services to approximately 24,000–25,000 residents and local businesses, including administrative procedures, family services (childcare, school registration, school meals), social support via the Centre Communal d'Action Sociale (CCAS), employment assistance, urban planning, cultural programming, sports facilities, and economic development programs. The municipality is led by Eric Delhaye as Director of Publication and operates with approximately 96 employees.

The entity's core digital infrastructure consists of a municipal website (laon.fr) acting as the primary service portal, complemented by a mobile application for iOS and Android, the Espace Familles portal for family administrative services, the Espace Emploi portal for job seekers, an interactive city map for locating municipal facilities, a participatory budgeting platform (Budget Participatif), and a Signalement reporting system for citizen-reported public road anomalies. Technical operations are supported by GIE Convergence, a technology partner responsible for website development and maintenance.

Revenue is generated through a mix of local taxes (taxe foncière, taxe d'habitation), service fees (school meals, childcare, cultural events), government subsidies from state and regional authorities, and transaction-based revenue from parking and the participation économique territoriale. The city holds multiple national heritage and quality labels and is recognized as a Ville et Pays d'Art et d'Histoire, Villes et Villages Fleuris (3 fleurs), Ville et Métiers d'Art, ApiCité (2 bees), Ville Active et Sportive (2024), and Ville Amie des Enfants (UNICEF France). It operates within the Communauté d'Agglomération du Pays de Laon (CAPL) inter-municipal framework and maintains a partnership ecosystem spanning social organizations, heritage foundations, and economic development bodies.

Name

Ville de Laon

Legal name

Ville de Laon

Website

https://laon.fr

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

Ville de Laon is a French municipal government entity (commune) and préfecture of the Aisne department, providing statutory public services — administrative procedures, family services, social support, employment assistance, and cultural programming — to approximately 24,000–25,000 residents through physical offices and digital platforms including a website, mobile app, and citizen portals.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Other General Government Support (92119), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Services-Management Services (8741)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Planning, Zoning, Permitting & Code Enforcement (BPAIACAE), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Citizen services portal
• Public administration
• Urban planning services
• Social services delivery

Headquarters

HQ city

Laon

HQ country

France

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Others

Revenue model

1. Local Taxes and Levies: Municipal taxes including property taxes (taxe foncière), residential tax (taxe d'habitation), and other local levies from residents and businesses
2. Service Fees: Fees for various municipal services including school meals, childcare, cultural events, and administrative procedures
3. Government Subsidies: State and regional subsidies for municipal services, urban development, and social programs
4. Parking and Concurrence Tax: Revenue from parking services and participation économique territoriale from businesses

Pricing tiers

Go-to-market motion1 record

Distribution channels8 records

Marketing channels9 records

Core offering

Ville de Laon is a French municipal government entity that delivers statutory public services to residents and businesses of Laon, including administrative procedures, family and childcare services, school registrations, social assistance, employment support, cultural programming, urban planning, and economic development. Service delivery occurs through the Hôtel de Ville (City Hall), the official website laon.fr, a mobile application, and dedicated citizen portals such as the Espace Familles, Espace Emploi, and the participatory budget platform.

Product overview

The official website of Ville de Laon functions as a comprehensive municipal digital services platform rather than a commercial technology product. The primary offering (laon.fr) is a unified municipal portal that provides citizens access to administrative services, cultural events, sports facilities, social services, and community engagement tools. Key connected products include a mobile application for on-the-go access to city services, an Espace Familles portal for family administrative tasks, an interactive map for locating city facilities, a participatory budget platform (Budget Participatif) for citizen engagement, and an employment portal (Espace Emploi) for job seekers and entrepreneurs. The services are primarily web-based with a mobile companion application, all managed under the municipal administration.

Differentiator

Problem solved

Functional benefit

Products and services

• Official Municipal Website (laon.fr) Official municipal website serving as the primary digital portal for the city, providing access to administrative services, cultural events, community information, and citizen engagement tools for residents of Laon.
• Application mobile Ville de Laon Mobile application for city services providing widgets for upcoming events, waste collection schedules, school canteen menus, parking availability, job offers, and associations information. Also provides access to the Espace Familles for school registrations and features for reporting anomalies on public roads.
• Espace Familles Online family space portal for managing family administrative tasks including school registrations, school meals, extracurricular activities, and childcare services for families residing in Laon.
• Plan interactif (Interactive City Map) Interactive mapping tool allowing citizens to locate city services, facilities, and points of interest within Laon.
• Service de signalements (Reporting System) Mobile-app-based reporting service allowing users to report anomalies on public roads and track their reports via the app, email, or notifications.
• Budget Participatif Participatory budget platform enabling citizens to propose and vote on community projects of general interest, with €50,000 allocated per cycle for citizen-proposed projects.
• Espace Emploi Employment portal providing job listings, business creation support resources, and economic development information for job seekers and entrepreneurs.
• Centre Communal d'Action Sociale (CCAS) Social services and community action center providing home maintenance support, senior cards, social assistance, and support for vulnerable populations including canicule (heatwave) response.
• Saison Culturelle (Cultural Season Programming) Annual cultural season programming at the Maison des Arts et Loisirs de Laon featuring music, dance, theatre, comedy, and exhibitions for residents and visitors.

Quantifiable outcome

• Participatory budgeting engaging citizens in local spending decisions
• +1 more outcomes

Named customers5 records

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature6 records

Partnerships

16 partnerships are on record, tiered core and minor.

• GIE ConvergencecoreTechnology or IntegrationTechnical services provider responsible for development, maintenance, and administration of the municipal website and digital platforms. Located at 13 Place du Général Leclerc.
• Fondation du patrimoineminorStrategic or Co-development PartnerHeritage foundation partnering for cathedral organ restoration fundraising campaign
• Communauté d'Agglomération du Pays de Laon (CAPL)coreStrategic or Co-development PartnerInter-municipal authority for shared services including economic development, urban planning, and infrastructure
• CPIE AisneminorStrategic or Co-development PartnerEnvironmental education center partnering for citizen workshops on cosmetics, environment, and sustainability
• Jazz'titudesminorStrategic or Co-development PartnerLocal jazz association partnering for summer terrace events and concerts
• Les Restaurants du cœurminorStrategic or Co-development PartnerFood bank partner for citizenship commitment program (permis B assistance)
• La Croix-RougeminorStrategic or Co-development PartnerRed Cross partner for citizenship commitment program
• L'IFACminorStrategic or Co-development PartnerSocial and cultural association partner for youth programs and citizenship commitment
• Le Secours PopulaireminorStrategic or Co-development PartnerPopular aid organization partner for citizenship commitment program
• Le Secours CatholiqueminorStrategic or Co-development PartnerCatholic charity partner for citizenship commitment program
• France BénévolatminorStrategic or Co-development PartnerVolunteering organization partner for citizenship commitment program
• Fruits Rouges & CominorOthersFeatured company in economic promotion video showcasing local business success
• DaunatminorOthersFeatured company in economic promotion video
• Center Parcs Le Lac d'AiletteminorOthersMajor regional employer and tourism partner featured in economic promotion
• Prefecture de l'AisnecoreOthersGovernment prefecture providing state services in Laon
• Conseil Départemental de l'AisnecoreOthersDepartmental council providing departmental services in Laon

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• GIE Convergence: The core technology partner operating the municipal website, mobile app, and digital platform infrastructure. It is not a peer in the citizen-services sense but is a critical enabling entity whose capabilities and roadmap directly shape Laon's digital competitiveness.
• Communauté d'Agglomération du Pays de Laon (CAPL): The inter-municipal authority that pools economic development, urban planning, and infrastructure services for Laon and surrounding communes. While not a direct municipal peer, it is a core strategic partner that affects service delivery and competitive positioning.

Direct peers

• Ville de Soissons: A mid-sized commune in the Aisne department with comparable population scale and service mix. It operates similar municipal services including family portals, cultural programming, and citizen engagement, making it a relevant peer for benchmarking digital and administrative capabilities.
• Ville de Compiègne: A historic commune in the neighbouring Oise department with a comparable heritage-driven identity (château, patrimoine) and similar population scale. It pursues parallel cultural, tourism, and digital-service strategies that make it a useful functional peer.
• Ville de Saint-Quentin: Another commune in the Aisne department of Hauts-de-France, comparable to Laon in size and rural/de-industrial demographic profile. It faces similar municipal-administration challenges and offers an apples-to-apples comparison for service delivery and digital transformation in the same regional context.
• Ville de Beauvais: Prefecture of the Oise department with a similar administrative role and population mix. It operates a comparable suite of municipal services — schools, social services, urban planning, digital portals — and competes for the same regional talent and investment.

Emerging players

• Ville de Laon — GIE Convergence peer municipalities: Other communes that share the GIE Convergence digital platform — they effectively operate on the same website and mobile-app product stack, making them natural technology-platform peers for benchmarking digital citizen experience and infrastructure costs.

Regional players

• Ville de Châlons-en-Champagne: Prefecture of the Marne department in the neighbouring Grand Est region, with a comparable size and central-government administrative role. While not in the same region, it faces parallel challenges of running a historic mid-sized commune with limited budget.
• Ville de Chauny: A smaller commune in the Aisne department within the same CAPL inter-municipal authority. It operates a similar municipal service offering and is a direct inter-municipal partner, making it a useful regional comparator on shared services and digital infrastructure.

Broad incumbents

• Ville d'Amiens: Capital of the Hauts-de-France region and significantly larger than Laon, but operates the same municipal services portfolio (education, culture, social support, digital portals). It serves as a broader-incumbent reference point for scaled municipal digital transformation in the same region.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/channel/UCtoopAGSXWqd8sF5TdF26rA
• Facebookfacebook.com/villelaon
• LinkedInlinkedin.com/company/ville-de-laon
• Instagraminstagram.com/villedelaon

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ville de Laon