Ayuntamiento de Lasarte-Oria

What Ayuntamiento de Lasarte-Oria does

Ayuntamiento de Lasarte-Oria (legal name: Lasarte-Oriako udala) is the municipal government of the town of Lasarte-Oria in Gipuzkoa province, Basque Country, Spain. As a public administrative body operating under Spanish local government law, it delivers all statutory municipal services to residents and businesses within its jurisdiction, including civil registration, urban planning, public works, local policing (Udaltzaingoa), social services and equality programs, cultural and sports activities, environmental services, education and youth services, and economic promotion. Revenue is generated through municipal taxes, fees, and intergovernmental funding rather than commercial pricing, with no parent company, shareholders, or venture funding involved.

The municipality operates an integrated digital citizen services platform built on the Uztargune infrastructure of the Historical Territory of Gipuzkoa. Core electronic government products include a citizen portal for administrative procedures (Tramites y procedimientos), electronic invoicing (eFaktura), online payments via the Basque Government's Nire Ordainketa portal, B@kq digital authentication key, electronic document registration, a citizen complaints channel (Salaketen Kanala), a public contracting transparency portal, a municipal euskera school, and a WhatsApp communication channel. Service delivery combines physical municipal offices with the digital portal.

The entity's operating scope is geographically confined to the municipality of Lasarte-Oria. Its strategic posture in 2026 includes the activation of a nearly 9 million euro investment package and a humanitarian partnership with the Red Cross (Gurutze Gorria) for Venezuela earthquake emergency aid. The entity is publicly funded, not investment-bearing, and has no disclosed subsidiaries, M&A activity, or external capital structure.

Name

Ayuntamiento de Lasarte-Oria

Legal name

Lasarte-Oriako udala (Ayuntamiento de Lasarte-Oria)

Website

https://lasarte-oria.org

Company type

Public

Operating status

Operating

Headcount range

11–50 employees

Short description

Ayuntamiento de Lasarte-Oria is the municipal government of Lasarte-Oria in Gipuzkoa, Spain, delivering statutory local services and e-governance to residents via a digital citizen portal.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Public Administration (92), Executive, Legislative, and Other General Government Support (921), Administration of Housing Programs, Urban Planning, and Community Development (9251)

akta.pro primary industry

Mayor/City Manager & General Administration (BPAIACAA)

akta.pro secondary industries

Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH), Economic Development & Business Licensing (Local) (BPAIACAN)

Keywords

• Municipal government services
• Local public administration
• Citizen e-government portal
• Electronic administrative procedures
• Municipal civil registry

Headquarters

HQ city

Lasarte-Oria

HQ country

Spain

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels1 record

Marketing channels7 records

Core offering

The Ayuntamiento de Lasarte-Oria is the municipal government (city hall) of Lasarte-Oria in Gipuzkoa, Basque Country, Spain. It delivers local public administration services including civil registration, urban planning, local police (Udaltzaingoa), social services and equality programs, cultural and sports facilities, environmental services, education and youth services, public procurement, and economic promotion. It also operates an electronic government (e-governance) platform offering online procedures, electronic invoicing, online municipal tax payments, a citizen complaints channel, digital authentication (B@kq), and a WhatsApp communication channel.

Product overview

El Ayuntamiento de Lasarte-Oria opera un portal ciudadano de servicios públicos digitales que comprende múltiples módulos integrados: gestión de trámites administrativos (eFaktura, registro electrónico, certificados), sistema de pagos online a través del portal del Gobierno Vasco, canal de denuncias ciudadanas, clave digital B@kq para autenticación, perfil del contratante para contratación pública, escuela municipal de euskera, y canales de comunicación como WhatsApp municipal. La arquitectura se basa en la plataforma Uztargune del Territorio Histórico de Gipuzkoa para servicios de registro y empadronamiento.

Differentiator

Problem solved

Functional benefit

Products and services

• Citizen Procedures Portal (Tramites y procedimientos) Municipal web portal providing citizens and businesses with access to administrative procedures, including document management, applications, registrations, and government procedures through the Gipuzkoa citizen service platform.
• eFaktura - Electronic Invoicing Municipal electronic invoicing system enabling citizens and businesses to receive and manage electronic invoices for municipal services.
• Nire Ordainketa - Online Municipal Payment Online payment platform for municipal fees, taxes, and public services accessed through the Basque Government payment portal.
• Salaketen Kanala - Citizen Complaints Channel Channel for citizens to file complaints, reports, and suggestions to the municipal government.
• Document Entry Registration (Registro de entrada de escritos) Electronic registration and submission service for official documents through the Uztargune platform of the Historical Territory of Gipuzkoa.
• Padrón Certificates (Certificados de padrón) Service for obtaining residency certificates (empadronamiento) and civil registry records through the Uztargune portal.
• B@kq - Digital Authentication Key Digital authentication and signature system providing citizens secure access to electronic municipal procedures.
• Public Procurement Portal (Contratación pública - Perfil del contratante) Transparency and public procurement portal publishing municipal tenders, contracts, and agreements for businesses and citizens.
• Udal Euskaltegia - Municipal Basque Language School Municipal educational service for learning Euskera (Basque language) offered to residents through the Uztargune platform.
• Municipal WhatsApp Channel Communication channel with the city hall via the WhatsApp application for citizen information and attention services.
• Cultural and Sports Agenda Calendar of cultural, sporting, and event activities open to citizens, organized by the municipality.
• Citizen Participation Portal (Portal de participación ciudadana) Platform enabling citizen participation in municipal decisions and public consultation processes.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Gurutze Gorria (Red Cross)minorStrategic or Co-development Partner · 16 July 2026The municipal government and the Red Cross activated emergency aid for people affected by the Venezuela earthquake. This represents a humanitarian partnership for emergency response coordination.

Scale indicators1 record

Recent moves4 records

Expansion highlights5 records

Direct peers

• Ayuntamiento de Errenteria: Neighboring Gipuzkoa municipality in the Oarsoaldea comarca. Directly comparable as a similarly-sized Basque municipal government operating an e-governance portal and shared regional services (Uztargune).
• Ayuntamiento de Tolosa: Gipuzkoa municipality of comparable scale operating a similar municipal service portfolio including e-governance, citizen attention, and cultural programs through the regional platform.
• Ayuntamiento de Hernani: Adjacent Gipuzkoa municipality in the Donostialdea comarca. Comparable in scale and service catalog, operating similar e-governance services through the same Uztargune provincial platform.
• Ayuntamiento de Usurbil: Small neighboring Gipuzkoa municipality comparable in size and demographic profile. Uses the same Gipuzkoa provincial citizen portal architecture for administrative procedures.

Broad incumbents

• Ayuntamiento de San Sebastián (Donostia): Capital of Gipuzkoa and a much larger Basque municipality. Operates a more advanced e-governance platform and broader service portfolio, providing a scale-up benchmark for Lasarte-Oria.
• Ayuntamiento de Vitoria-Gasteiz: Capital of the Basque Country and an EU-recognized green capital. Comparable as a Basque municipal government with advanced citizen services and environmental programs.
• Gobierno Vasco (Basque Government): Regional autonomous government of the Basque Country. Operates the Nire Ordainketa payment platform and broader e-government services that Lasarte-Oria citizens access; broader public administration entity.
• Diputación Foral de Gipuzkoa: Provincial government of Gipuzkoa that operates the shared Uztargune platform underpinning Lasarte-Oria's e-governance services. The upstream provider of core infrastructure.
• Ayuntamiento de Bilbao: Largest municipality in the Basque Country with a sophisticated digital services platform. Comparable as a Basque municipal government but operates at substantially greater scale and technological maturity.

Regional players

• Ayuntamiento de Pamplona: Capital of neighboring Navarre region. Operates a comparable municipal e-governance and citizen service portfolio under a different autonomous community framework.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/lasarteoria
• Facebookfacebook.com/Lasarte-Oria-Udala-254813371311295
• Instagraminstagram.com/lasarteoriaudal
• LinkedInlinkedin.com/company/ayuntamiento-de-lasarte-oria

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Ayuntamiento de Lasarte-Oria