Lancaster County Tax Collection Bureau

What Lancaster County Tax Collection Bureau does

Lancaster County Tax Collection Bureau (LCTCB) is a county-level government agency established in 1959 and headquartered at 1845 William Penn Way, Lancaster, Pennsylvania. It is the statutorily designated tax collection entity under Pennsylvania Act 32 of 2008 and Act 150 of 2016, responsible for collecting Earned Income Tax (EIT), Local Services Tax (LST), and Real Estate Taxes on behalf of all 10 school districts and all municipalities in Lancaster County, plus the Octorara Area School District in Chester County. The agency serves three primary constituencies: individual residents filing personal taxes, employers submitting quarterly wage detail reports, and partnered school districts/municipalities receiving collected tax revenues. Its ~10 employees administer these services through a multi-channel delivery model including online portals, mail correspondence, in-person office visits, and Fulton Bank branch payment locations.

LCTCB operates three web-based service platforms: the modernized eServices Individual portal (ind.lctcb.org) developed by Sandy Feet Software LLC with FusionAuth OAuth2 authentication supporting passkeys and 2FA; the employer eReporting portal (ereporting.lctcb.org) built by RBA Professional Data Systems; and a legacy eFile system. Payment processing is supported through ACH/E-Check, credit cards via Official Payments Corp, and physical payment at Fulton Bank branches. Tax certification requests are processed at $25 per parcel for real estate settlement companies. The organization has no parent company, no subsidiaries, and is not privately funded; it operates under a Tax Collection Committee with public board oversight.

Revenue is generated through collection fees deducted from administered taxes rather than direct taxpayer charges, with the specific fee structure not publicly disclosed. The entity is not an investment-grade commercial enterprise but a public service organization with no M&A activity, no funding rounds, and no disclosed expansion strategy beyond incremental technology modernization of its existing service portfolio.

Name

Lancaster County Tax Collection Bureau

Legal name

Lancaster County Tax Collection Bureau

Website

https://lctcb.org

Company type

Private

Founded year

1959

Operating status

Operating

Headcount range

1–10 employees

Short description

Lancaster County Tax Collection Bureau is a Pennsylvania government agency established in 1959 that collects Earned Income Tax, Local Services Tax, and Real Estate Taxes for all 10 school districts and municipalities in Lancaster County, serving individual residents, employers, and partnered taxing authorities.

Ownership category

akta.pro rank

Product category

Government Tax Collection Services

NAICS

Tax Preparation Services (541213), Accounting, Tax Preparation, Bookkeeping, and Payroll Services (5412)

akta.pro primary industry

Municipal Tax & Revenue Administration (Local) (BPAIACAD)

akta.pro secondary industries

Tax Return Filing, Processing & Assessment (BPAIADAC), Revenue Systems, E-Filing & Digital Tax Administration (BPAIADAO), Taxpayer Services, Education & Outreach (BPAIADAM)

Keywords

• Tax collection services
• Earned income tax
• Local services tax
• Real estate taxation
• Government tax administration

Headquarters

HQ city

Lancaster

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Revenue model

1. Tax Collection Services: LCTCB operates as a government tax collection bureau collecting Earned Income Tax (EIT), Local Services Tax (LST), and Real Estate Taxes on behalf of school districts and municipalities. The agency collects and distributes tax revenues to fund public education and municipal services. Revenue is generated through tax collection fees deducted from collected amounts, not from direct service charges to taxpayers.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels2 records

Core offering

Lancaster County Tax Collection Bureau (LCTCB) is a government agency that collects Earned Income Tax (EIT), Local Services Tax (LST), and Real Estate Taxes on behalf of all school districts and municipalities in Lancaster County, Pennsylvania and the Octorara Area School District of Chester County. It provides self-service online portals for individual taxpayers and employers to file returns, make payments, and access tax history, alongside mail, in-person, and Fulton Bank branch payment channels. The agency also issues real estate tax certifications at $25 per parcel and operates under the regulatory mandate of PA Act 32 of 2008.

Differentiator

Problem solved

Functional benefit

Products and services

• eServices Individual Portal Online self-service portal for individual taxpayers in the LCTCB jurisdiction to file Earned Income Tax returns and extensions, pay Local Services Tax, make Real Estate tax payments, and access payment history. Requires registration and two-factor authentication. Accepts E-Check/ACH and card payments.
• Employer eReporting Portal Mandatory online portal for employers with business locations in the Lancaster Tax Collection District to file quarterly wage detail, submit Earned Income Tax and Local Services Tax reports, and make electronic payments per PA Act 32 of 2008. Supports EFW2 and Excel file uploads and accommodates third-party provider accounts.
• eFile System (Legacy Individual Filing) Legacy electronic filing system that allows individual taxpayers to file Final Earned Income and Net Profits Tax Returns for current and prior years without requiring a login account. Maintained by RBA Professional Data Systems.
• Real Estate Tax Certifications Tax certification issuance service for real estate parcels in partnered school districts, typically used by settlement companies during real estate closings. Available for 10 school districts in Lancaster County. Charges $25.00 per parcel with checks payable to 'LCTCB Real Estate Tax Group'.
• Local Services Tax (LST) Collection Collection and administration of the Local Services Tax (LST) on behalf of municipalities within the LCTCB jurisdiction. LST is typically $1.00 per week or $52.00 per year, paid to the municipality where the taxpayer works, and is administered separately from the Earned Income Tax.

Quantifiable outcome

• Streamlined single-agency tax collection for all school districts and municipalities in Lancaster County

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration2 records

Feature3 records

Partnerships

Six partnerships are on record, tiered supporting, minor and core.

• Fulton BanksupportingChannel Partner/ Reseller/ DistributorFulton Bank branches serve as authorized payment locations for real estate tax bills. Property owners can pay their LCTCB real estate taxes at any Fulton Bank branch by presenting the original bill stub. This partnership extends LCTCB's physical service footprint without requiring taxpayers to travel to the main office.
• IU13 (Lancaster-Lebanon Intermediate Unit 13)supportingStrategic or Co-development PartnerLCTCB partners with IU13 to provide free health clinic access as an employee benefit for staff. This partnership enables LCTCB to offer competitive benefits supporting employee retention and wellbeing.
• Staffing Service USA (SSUSA)minorChannel Partner/ Reseller/ DistributorTax Processor positions available on a temp to hire basis through Staffing Service USA, providing alternative recruitment channel for staffing needs.
• Sandy Feet Software LLCcoreTechnology or IntegrationDeveloper of the eServices Individual portal (ind.lctcb.org). Copyright notice indicates Sandy Feet Software LLC developed and maintains the individual eServices system including registration, 2FA, tax filing, and payment processing capabilities.
• RBA Professional Data Systems, Inc.coreTechnology or IntegrationDeveloper of the employer eReporting portal (ereporting.lctcb.org) and legacy eFile system (efile.lctcb.org). Copyright notice indicates RBA Professional Data Systems developed and maintains both employer and individual electronic tax filing platforms.
• FusionAuthcoreTechnology or IntegrationIdentity and authentication platform powering the individual eServices portal. Supports OAuth2, passkey/WebAuthn authentication, and multi-factor authentication for secure taxpayer access.

Scale indicators3 records

Expansion highlights4 records

Direct peers

• Dauphin County Tax Collection Bureau: Dauphin County's PA Act 32 tax collection entity. Comparable to LCTCB as a mid-sized Pennsylvania county-level bureau with similar employer filing requirements and individual EIT administration.
• Bucks County Tax Collection Committee: Bucks County's Tax Collection Committee administering EIT and LST under PA Act 32. Comparable as a southeastern Pennsylvania county-level tax administration entity with similar regulatory framework and service mandate.
• Chester County Tax Collection Bureau: Chester County's designated tax collection agency under PA Act 32. Comparable to LCTCB as a county-level EIT/LST collector in an adjacent Pennsylvania county, with LCTCB already extending service into Octorara Area SD within Chester County.
• Berks County Tax Collection District: Berks County's PA Act 32 tax collection district. Comparable to LCTCB as a similarly-sized Pennsylvania county-level TCD administering EIT, LST, and Real Estate tax collection across multiple school districts.
• Cumberland County Tax Collection Bureau: Cumberland County's designated tax collection bureau. Comparable as a south-central Pennsylvania TCD operating under the same Act 32 framework with similar multi-district mandate and individual/employer filing portals.
• Montgomery County Tax Collection Bureau: Montgomery County's PA Act 32 tax collection entity. Comparable to LCTCB as a southeastern Pennsylvania county-level bureau administering EIT/LST across multiple municipalities and school districts.
• York Adams Tax Bureau: County-level tax collection bureau operating under PA Act 32 in York and Adams counties. Directly comparable as a neighboring Pennsylvania TCD collecting EIT, LST, and serving multiple school districts with a similar operational model.
• Westmoreland County Tax Collection Bureau: Westmoreland County's designated EIT/LST collector under PA Act 32. Comparable to LCTCB as a western Pennsylvania county bureau with analogous employer reporting and individual taxpayer services.

Regional players

• Centre County Tax Collection: Centre County's tax collection administration under PA Act 32. Comparable to LCTCB as a similarly-sized central Pennsylvania county-level TCD with the same individual/employer filing framework, though operating in a different geographic region of the state.

Broad incumbents

• Pennsylvania Department of Revenue: Pennsylvania state tax authority overseeing state-level income tax, sales tax, and corporate tax. Comparable as the broader government tax administration incumbent that could potentially absorb local TCD functions under legislative reform, representing the structural upside/downside risk to LCTCB's model.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/lancaster-county-tax-collection-bureau

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lancaster County Tax Collection Bureau