Learning Process
The Chapman Learning Commons is a UBC Vancouver academic support unit that provides peer tutoring, academic coaching, professor office hours, equipment lending, and print services, plus a student-curated blog, podcast, and zine, to UBC students, faculty, staff, and community members.
- Company typePublic
- Founded2002
- HeadquartersVancouver, Canada
- Headcount1–10
- GTM typeB2C
- OfferingServices
What Learning Process does
The Chapman Learning Commons (CLC) is a non-commercial academic support unit within the University of British Columbia's Vancouver campus, operating from Room 300 of the Irving K. Barber Learning Centre at 1961 East Mall. Founded in 2002 in conjunction with UBC's Centre for Teaching, Learning & Technology (CTLT), the unit centralizes peer-to-peer learning services — including peer tutoring, peer academic coaching, and scheduled professor office hours through the Profs-in-Commons program — for UBC Vancouver students, faculty, staff, and community members. Its service mix spans people-based academic support, low-cost equipment lending (iPads, laptops with daily fines of $5 and $50 respectively), print/copy/scan at nominal per-page rates (7¢ B&W, 40¢ colour), and a recurring calendar of workshops and events.
Underlying the in-person service is a student-curated content layer comprising a blog, podcast, and an upcoming Spring 2026 zine, distributed through both UBC-affiliated surfaces and consumer channels such as TikTok and Spotify. The unit is staffed by approximately 6 employees plus 16 trained student peer helpers. Technology footprint is operational rather than proprietary: standard lending/printing equipment, UBCcard-based access integration, and conventional social/audio publishing tools, with no disclosed AI/ML systems or data assets.
Because the commons is a university service center rather than a commercial enterprise, the business model is cost-recovery within a public-institution budget. Pricing is set at nominal per-unit levels for prints and equipment fines, and there is no external sales motion, no revenue target, and no disclosed funding. Customer concentration is structurally total: every user is affiliated with UBC. The unit's "competitive" position is set by its on-campus physical location, its institutional embedding with CTLT, and the depth of its curated student content library built up since 2002.
Learning Process firmographics
Firmographics- Name
- Learning Process
- Legal name
- University of British Columbia - Chapman Learning Commons
- Website
- https://learningcommons.ubc.ca
- Company type
- Public
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 1–10 employees
- Short description
- The Chapman Learning Commons is a UBC Vancouver academic support unit that provides peer tutoring, academic coaching, professor office hours, equipment lending, and print services, plus a student-curated blog, podcast, and zine, to UBC students, faculty, staff, and community members.
- Ownership category
- akta.pro rank
Learning Process industry classification
Industry- Product category
- Higher Education Academic Support Services
- NAICS
- Educational Support Services (611710), Educational Support Services (61171)
- SIC
- Services-Educational Services (8200)
- akta.pro primary industry
- Library-Based Learning Programs (Public Libraries) (EDAAAFAA)
- akta.pro secondary industry
- Open Courseware & Course Modules (OCW) (EDAGAJAB)
Keywords
Where Learning Process is headquartered
LocationHeadquarters
- HQ city
- Vancouver
- HQ country
- Canada
- HQ region
- North America
Offices1 record
Markets served
Learning Process business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Infrastructure, Operations, Technology or R&D, Marketing or Sales
Revenue model
- Student services (core): Free academic support services provided to UBC students as part of university infrastructure
- Print/Copy/Scan services: PayforPrint system with UBCcard or Guest Card - nominal fees for printing (7¢ B&W, 40¢ colour), copying, and scanning (2¢ per page)
- Equipment rental deposits: Equipment loans with UBCcard; small fines for late returns ($5/day for iPads, $50/day for laptops)
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | Black & white printing/copying on letter/legal paper |
| Unit Pricing | Pay-as-you-go | Colour single-sided printing/copying on letter/legal paper |
| Unit Pricing | Pay-as-you-go | Colour double-sided printing/copying on letter/legal paper |
| Unit Pricing | Pay-as-you-go | Large format (11x17) black & white |
| Unit Pricing | Pay-as-you-go | Large format (11x17) colour |
| Unit Pricing | Pay-as-you-go | Scanning to USB on copiers |
| One time/ perpetual license | Pay-as-you-go | UBC Guest Card for community users |
| Other | Pay-as-you-go | iPad loan fine rate |
| Other | Pay-as-you-go | Laptop loan fine rate |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Learning Process product offering
Product offeringCore offering
The Chapman Learning Commons (CLC) is a student-led academic support center at UBC Vancouver that provides free peer tutoring, one-on-one academic coaching, an equipment lending program (laptops, cameras, microphones, adapters), printing/copying/scanning services via the PayforPrint system, Profs-in-Commons professor office hours, and an extensive online learning resource library covering study skills, wellness, and academic development.
Product overview
The Chapman Learning Commons (CLC) is an academic support center at UBC that provides student-led services including peer tutoring, academic coaching, equipment lending, technology support, workshops, and professor office hours (Profs in Commons). The CLC does not offer a software product; it is a service-based operation offering in-person and online academic support resources. Its primary offerings are peer assistant services, one-on-one coaching, borrowing equipment (laptops, cameras, microphones, adapters), printing/scanning services, workshops on study skills, and access to technology assistance.
Differentiator
Problem solved
Functional benefit
Companies that use Learning Process
Customer profileNamed customers3 records
Segments3 records
Ideal customer profiles3 records
Learning Process technology and API
TechnologyAPI detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature2 records
Learning Process partnerships and signals
Strategic signalPartnerships
One partnership is on record.
- Centre for Teaching, Learning & Technology (CTLT)coreCollaborative development of student-curated learning resources for the online platform. CTLT provides technological support and pedagogical expertise for creating digital learning materials that complement in-person services at the Learning Commons.
Scale indicators1 record
Recent moves5 records
Expansion highlights3 records
Learning Process competitors and assessment
Company assessmentRegional players
- Quest University Learning Support Services: Canadian academic support operations within small/medium post-secondary institutions. Comparable as regional academic support and tutoring services targeting students in higher education, though smaller in scope than UBC's CLC.
Direct peers
- UBC Library — Irving K. Barber Learning Centre: The host facility for the Chapman Learning Commons; provides broader library services, study space, and collections. Directly comparable as the umbrella academic service environment for UBC students, against which CLC's peer-support and lending services are layered.
- SFU Student Learning Commons: Simon Fraser University's peer academic support, writing, and tutoring programs delivered within a comparable British Columbia higher-education setting. Directly competes for BC post-secondary student mind-share and offers analogous workshops and one-on-one peer support.
- Penn Libraries — Weigle Information Commons: A flagship North American university learning commons combining peer support, media lending, and faculty engagement. Closely analogous operating model to the CLC, including Help Desk and equipment lending, and is regularly cited as a benchmark for academic commons design.
- Princeton University McGraw Center for Teaching and Learning: University-based academic support and tutoring center with peer learning and faculty-development functions. Operationally similar to CLC and serves as a peer in academic support methodology and content development within elite research universities.
- MIT Libraries — Hayden Library Learning Commons: Research university library-based learning commons providing peer-led academic support, equipment lending, and faculty collaboration. Directly comparable given its student-led service ethos within a major research university.
Emerging players
- Course Hero: Student-to-student study resource marketplace with course-specific materials and tutoring. Comparable as a complementary/threatening peer for the student-curated resources CLC publishes online.
- Quizlet: Consumer study tools platform including flashcards, practice tests, and now AI tutoring. Comparable as a competitor for CLC's exam-prep and study-skills content, particularly for the online resource library audience.
- Tutor.com / TutorMe (part of Vivacity): Online, on-demand tutoring and homework help delivered to students. Functionally comparable as a peer-to-peer / expert tutoring service and a key alternative for students who might otherwise visit CLC's Peer Academic Coaches.
Broad incumbents
- Khan Academy: Broad free educational platform covering study skills, academic content, and exam prep at scale. Adjacent threat to CLC's content library and self-serve academic support offerings, with vastly larger content catalog and audience.
Market position
Strengths4 records
Weaknesses5 records
Competitive moat4 records
Key risks5 records
Key highlights6 records
Customer concentration
Learning Process social profiles
Digital presenceLearning Process financial estimates
Financial estimateRevenue estimate
Valuation estimate
Learning Process leadership team
Management profileNumber of profiles
Learning Process funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Learning Process M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Learning Process
What does Learning Process do?
The Chapman Learning Commons (CLC) is a student-led academic support center at UBC Vancouver that provides free peer tutoring, one-on-one academic coaching, an equipment lending program (laptops, cameras, microphones, adapters), printing/copying/scanning services via the PayforPrint system, Profs-in-Commons professor office hours, and an extensive online learning resource library covering study skills, wellness, and academic development.
Is Learning Process a public or private company?
Learning Process is a public company. It is classified as state government owned and is currently operating.
When was Learning Process founded?
Learning Process was founded in 2002. It employs 1 to 10 people.
Where is Learning Process based?
Learning Process is headquartered in Vancouver, Canada, in the North America region.
How does Learning Process make money?
Three revenue lines are on record. Student services (core) is the primary driver. The others are print/Copy/Scan services and equipment rental deposits.
Who are Learning Process's main competitors?
Quest University Learning Support Services is listed as a regional player. Direct peers are UBC Library — Irving K. Barber Learning Centre, SFU Student Learning Commons, Penn Libraries — Weigle Information Commons, Princeton University McGraw Center for Teaching and Learning and MIT Libraries — Hayden Library Learning Commons. Emerging players are Course Hero, Quizlet and Tutor.com / TutorMe (part of Vivacity). Khan Academy is listed as a broad incumbent.
Does Learning Process have an API?
No public API is recorded for Learning Process.
What industry is Learning Process in?
Learning Process's product category is Higher Education Academic Support Services. Its primary akta.pro industry code is EDAAAFAA, Library-Based Learning Programs (Public Libraries), with a secondary code of EDAGAJAB, Open Courseware & Course Modules (OCW). Its NAICS code is 611710 and its SIC code is 8200.