Public Legal Education and Information Service of New Brunswick

What Public Legal Education and Information Service of New Brunswick does

Public Legal Education and Information Service of New Brunswick (PLEIS-NB) is a Fredericton-based non-profit organization that delivers free public legal education and information services to residents of New Brunswick, Canada. The organization operates with a small staff of approximately six employees and provides bilingual (English/French) services across multiple channels, including telephone information lines (Family Law Information Line, Legal Information Line), web properties (LegalInfoNB.ca and FamilyLawNB.ca), in-person workshops, community clinics, and a Speakers' Bureau. Its subject-matter coverage spans family law, tenancy law, workplace respect and safety, and related areas, with a notable expansion of Tenant Legal Advice Clinics planned for summer 2026 in partnership with the University of New Brunswick (UNB) Legal Clinic.

PLEIS-NB's service portfolio includes specialized programs such as Safer Places NB, the Tenant Information Program, and the annual Respectful Workplace Week campaign. The organization's technology footprint is modest: two content websites (recently refreshed with the May 2026 redesign of FamilyLawNB.ca) and traditional telephone and in-person delivery infrastructure. No AI/ML, automation, or sophisticated platform technology is evident from the available data.

The organization's business model is that of a publicly funded non-profit. It generates no commercial revenue from end users, who receive all services free of charge. Operating funding is provided by three institutional backers: the Department of Justice Canada, the New Brunswick Office of the Attorney General, and the New Brunswick Law Foundation. Its market is defined not by customers paying for products, but by the residents of a single Canadian province seeking accessible plain-language legal information, and by the government and foundation funders who underwrite that public service mandate.

Name

Public Legal Education and Information Service of New Brunswick

Legal name

Public Legal Education and Information Service of New Brunswick

Website

https://legal-info-legale.nb.ca

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Public Legal Education and Information Service of New Brunswick (PLEIS-NB) is a Fredericton-based non-profit that provides free bilingual (English/French) public legal education and information to New Brunswick residents, funded by federal and provincial justice bodies and the NB Law Foundation.

Ownership category

akta.pro rank

Product category

Public Legal Education

NAICS

Educational Support Services (611710)

SIC

Services-Educational Services (8200)

akta.pro industry

PRIMARYEDAAAFAI

Legal Literacy & Public Legal Education (Know Your Rights)

Education/Adult & Continuing Education/Community & Public Education Programs (Libraries, Community Centers)

Keywords

• Public legal education
• Legal information services
• Family law resources
• Tenant rights support
• Workplace safety training

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales

Revenue model

1. Government and Foundation Funding: PLEIS-NB operates as a non-profit organization funded by government and foundation grants. Primary funders include Government of Canada, Department of Justice Canada, New Brunswick Office of the Attorney General, and New Brunswick Law Foundation. All services are provided free of charge to the public.

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

PLEIS-NB provides free public legal education and information services to New Brunswick residents across 11 topic areas (family law, criminal law, landlord-tenant, wills and estates, small claims court, victims of crime, etc.). Services are delivered through toll-free bilingual (English/French) phone information lines, the legalinfonb.ca website, FamilyLawNB.ca, e-learning courses (Safer Places NB), workshops and webinars, and in-person Tenant Legal Advice Clinics in partnership with the UNB Legal Clinic.

Product overview

PLEIS-NB operates as a public legal education organization offering a portfolio of information services, helplines, websites, and educational programs. The core offerings include two toll-free information lines (Family Law Information Line and Legal Information Line) providing bilingual legal information via phone and email; FamilyLawNB.ca, a dedicated family law resource website; Family Law Workshops under the 'Navigating the Family Justice System' series; Safer Places NB providing workplace-related online courses; and the Tenant Information Program. All services are offered in both English and French, and are funded by the Government of Canada, Department of Justice Canada, New Brunswick Office of the Attorney General, and New Brunswick Law Foundation.

Differentiator

Problem solved

Functional benefit

Brands

• FamilyLawNB.ca: Website providing family law information for New Brunswick residents

Products and services

• Family Law Information Line A toll-free Family Law Information Line available in both French and English, offering legal information about family law topics via phone and email to New Brunswick residents.
• Legal Information Line A toll-free Legal Information Line available in both French and English, providing general legal information on any topic via phone and email to New Brunswick residents.
• FamilyLawNB.ca A dedicated website providing family law information and resources for New Brunswick residents, including divorce, child custody, child support, spousal support, property division, and family violence topics.
• Family Law Workshops and Webinars Free workshops and webinars under the 'Navigating the Family Justice System' series to help New Brunswick residents manage their own family law matters.
• Safer Places NB FREE online courses and resources for both employers and employees covering workplace topics including workplace harassment and respectful workplace policies, available as workshops or e-learning courses.
• Tenant Information Program Information program providing resources and support for tenants in New Brunswick regarding tenant rights, lease agreements, landlord disputes, and eviction processes.
• Respectful Workplace Week A program promoting workplace respect and providing resources for employers and employees on workplace harassment and respectful workplace policies.
• Speakers' Bureau A program providing speakers for legal education events and presentations to community groups across New Brunswick.
• LegalInfoNB.ca Website The main website portal providing legal information across 11 topic areas including Abuse & Violence, Courts & Tribunals, Criminal Law, Family, Getting Legal Help, Health & Disability, Landlord & Tenant, Nonprofits & Charities, Small Claims Court, Victims of Crime, and Wills & Estates.
• Tenant Legal Advice Clinics Free one-day legal advice clinics offered in partnership with the UNB Legal Clinic, providing tenants across New Brunswick communities with free legal advice during summer 2026.

Quantifiable outcome

• Free legal information services available to all New Brunswick residents

Segments6 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

One partnership is on record.

• UNB Legal CliniccoreStrategic or Co-development PartnerPartnership with University of New Brunswick Legal Clinic to deliver Tenant Legal Advice Clinics in communities across New Brunswick during summer 2026.

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• CanLII (Canadian Legal Information Institute): Federally and provincially supported non-profit providing free online access to Canadian legislation and case law. Comparable as a publicly funded, non-commercial, free public legal information service — overlaps with PLEIS-NB on the 'free public legal information' axis, though CanLII focuses on primary legal documents.
• Community Legal Education Ontario (CLEO): Ontario-focused non-profit that produces public legal information, training, and resources for people facing legal issues. Closely comparable operating model: non-profit, publicly funded, free legal information products, training, and community partnerships.
• Éducaloi: Quebec-based non-profit providing public legal education and information to the general public. Closest analogue to PLEIS-NB by mission, with a similar bilingual/French-language delivery model and similar information-only (non-advisory) service scope.
• People's Law School (British Columbia): BC non-profit offering free legal education, publications, and self-help guides to the public. Directly comparable mission and service mix, with a similar focus on empowering self-represented individuals through plain-language legal information.
• Justice Education Society of BC: BC non-profit providing public legal and justice education programs, resources, and seminars. Comparable as a provincial-scope public legal education provider with program-based service delivery.
• Ontario Justice Education Network (OJEN): Ontario-wide non-profit delivering public legal education programs and resources, with strong emphasis on workshops and partnerships with schools and communities. Comparable by audience (public + students), workshop-driven delivery, and grant-funded non-profit structure.
• Centre for Public Legal Education Alberta (CPLEA): Alberta's public legal education organization offering law-focused information, publications, and workshops to the public. Directly comparable by mandate (public legal education for self-represented citizens) and program mix (publications, webinars, topic portals).

Broad incumbents

• Law Society of Ontario (Public Resources): Provincial law society that operates a Lawyer Referral Service and produces public-facing legal information resources. Adjacent incumbent providing overlap on public legal information, though anchored in regulator/membership functions rather than dedicated public legal education.
• Legal Aid Ontario: Ontario's statutory legal aid organization, providing funded legal representation, certificates, and information services. Broader incumbent that overlaps with PLEIS-NB on public-facing legal information but operates a fundamentally different (representation-focused, certificate-based) model.

Emerging players

• Clicklaw (BC): BC public legal information portal aggregating plain-language legal resources from multiple providers. Comparable as a digital-first public legal information hub with a portal/Web model similar to legalinfonb.ca, though at narrower (single-province) geographic scope.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/pleisnb

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Public Legal Education and Information Service of New Brunswick