Le Grand Hôtel des Thermes

What Le Grand Hôtel des Thermes does

Le Grand Hôtel des Thermes is a privately held, family-owned 5-star Belle Époque hotel in Saint-Malo, Brittany, France, built circa 1890 and operating under the legal entity Thermes Marins de Saint-Malo. The property sits directly on the Grande Plage du Sillon at 100 Boulevard Hébert and offers 177 rooms and suites across five categories (Suites 60-66 m², Croisière 32-40 m², Escale 30 m², Transat 24 m², Regate 16 m²), most with sea views or south-facing orientation, all renovated in 2024 by architecture studio Yana K with three color themes (Marine, Corail, Lagon).

The hotel operates an integrated hospitality and wellness platform comprising three restaurants (Le Cap Horn gastronomic, La Verrière wellness/diet, La Terrasse seasonal outdoor), a piano bar (La Passerelle), and a 5,000 m² wellness complex anchored by the proprietary Aquatonic Course (heated seawater pool at 31-34°C with 14 stations and 194 underwater jets), plus thalassotherapy, spa treatments, sauna, steam room, sea mist room, and cardio training facilities. Additional assets include five seminar rooms for 10-60 persons and a children's club serving ages 2 months to 12 years.

Revenue is generated through five streams: room accommodations (transactional/seasonal pricing), food & beverage, thalasso & spa treatments, corporate seminars and events (semi-residential from €190/person/day, residential from €245/person/day, day packages from €88/person), and children's club services. Distribution combines a direct booking engine with best-rate guarantee, 7-day phone reservations, all four major GDS systems (Amadeus, Apollo/Galileo, Sabre, Worldspan), major OTAs (Booking.com, Expedia, Agoda, Hotels.com), and a dedicated corporate seminar sales contact. The company holds Clef Verte 2026 certification for the second consecutive year and a TripAdvisor Traveler Choice Award, with a 92% customer satisfaction index across 18,227 reviews on 10 portals.

Name

Le Grand Hôtel des Thermes

Legal name

Thermes Marins de Saint-Malo

Website

https://le-grand-hotel-des-thermes.fr

Company type

Private

Founded year

1890

Operating status

Operating

Headcount range

11–50 employees

Short description

Le Grand Hôtel des Thermes is a family-owned 5-star Belle Époque hotel in Saint-Malo, France, operating 177 renovated rooms, three restaurants, a thalasso/spa complex with the proprietary Aquatonic seawater course, five seminar rooms, and a children's club serving leisure, family, corporate, and wellness travelers.

Ownership category

akta.pro rank

Product category

Luxury Hotels & Resorts

NAICS

Hotels (except Casino Hotels) and Motels (72111), Traveler Accommodation (7211)

SIC

Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Retail-Eating & Drinking Places (5810)

akta.pro primary industry

Luxury Wellness & Spa Resorts (THAGACAG)

akta.pro secondary industries

Beachfront & Island Luxury Resorts (THAGACAA), Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD), Hotel & Resort Restaurants (THAFACAH), Resort Convention Hotels (THAGALAC)

Keywords

• Luxury hotel accommodations
• Thalassotherapy treatments
• Spa wellness services
• Gourmet dining restaurants
• Corporate seminar venues

Headquarters

HQ city

Saint-Malo

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. Hotel Accommodations: Revenue from 177 rooms and suites across multiple categories (Suites 60-66m², Croisière 32-40m², Escale 30m², Transat 24m², Regate 16m²) with sea view or south-facing orientations. Includes direct bookings, travel agent commissions, and online travel agency distribution.
2. Food & Beverage: Three restaurants (Le Cap Horn gastronomic sea-view restaurant, La Verrière diet/wellness restaurant, La Terrasse seasonal outdoor restaurant) and two bars (La Passerelle piano bar, bar service). Revenue from cover charges, menus, beverages, and room service.
3. Thalasso & Spa Treatments: Marine hydrotherapy treatments, spa services, Aquatonic course access, and wellness packages. Includes à la carte treatments, discovery packages, and multi-day thalasso programs.
4. Corporate Seminars & Events: 5 seminar rooms accommodating 10-60 people with equipment rental, catering, and team-building activity add-ons. Semi-residential and residential packages including accommodation and meals.
5. Children's Club: childcare services for children 2 months to 12 years, including hourly, half-day, and multi-day packages.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Le Grand Hôtel des Thermes is a five-star Belle Époque hotel in Saint-Malo operating 177 sea-view rooms and suites, three restaurants (Le Cap Horn gastronomic, La Verrière wellness/diet, La Terrasse seasonal outdoor), the La Passerelle piano bar, a 5,000 m² thalasso and wellness area including the proprietary Aquatonic seawater course, and five seminar rooms for corporate events. It sells luxury accommodations, themed getaway packages, thalassotherapy and spa treatments, and event venues primarily to leisure travelers and corporate clients.

Product overview

Le Grand Hôtel des Thermes is a 5-star Belle Époque hotel in Saint-Malo offering an integrated hospitality and wellness experience. The property features 177 renovated rooms and suites with sea or south-facing views, four dining venues (Le Cap Horn gourmet restaurant, La Verrière diet restaurant, La Terrasse outdoor restaurant, and La Passerelle piano bar), and extensive thalassotherapy facilities including the Aquatonic seawater course, relaxation pool, sauna, steam room, and spa treatments at Thermes Marins de Saint-Malo. The hotel offers themed weekend getaway packages (Romantic, Malouine, Thalasso, Aquatonic, Spa, Gourmet, Family, Mother & Baby), children's club facilities, and 5 seminar rooms for corporate events. Built at the end of the 19th century, it provides 5,000 m² of wellness space.

Differentiator

Problem solved

Functional benefit

Brands

• Thermes Marins de Saint-Malo: Thalasso and spa wellness center directly connected to and accessible from Grand Hôtel des Thermes
• Le Cap Horn
• La Verrière
• La Passerelle
• La Terrasse
• Parcours Aquatonic
• Club Enfants
• Club des Petits Corsaires
• Les Thermes Marins de Saint-Malo

Products and services

• Hotel Rooms & Suites 177 sea-view or south-facing rooms and suites across categories: Suites (60–66 m²), Croisière Rooms (32–40 m²), Escale Rooms (30 m²), Transat Rooms (24 m²), and Régate Rooms (16 m²). Renovated with three color themes (Marine, Corail, Lagon). Sold per night with breakfast, half-board, or full-board options and as part of getaway packages.
• Le Cap Horn Restaurant Sea-view gourmet restaurant offering refined French cuisine based on local and seasonal products, led by Head Chef Daniel Le Guénan. Menus: Menu Émeraude €61, Menu Prestige €81, Formula (Starter/Main or Main/Dessert) from €46 at lunch (Mon–Fri, excluding holidays). Open to hotel guests and external diners.
• La Verrière Restaurant Botanical-themed wellness and traditional-cuisine restaurant with over 20 dishes under 350 calories, developed in collaboration with a nutritionist. Serves hotel guests on half-board and external diners.
• La Terrasse Restaurant Outdoor seaside restaurant located on the Grande Plage du Sillon offering salads, seafood, meats, fish, and desserts. Open seasonally during fine weather.
• La Passerelle Bar Sea-view bar and tea room with wide bay windows overlooking the Bay of Saint-Malo. Serves cocktails, spirits, light fare, and hosts a piano bar.
• Thalasso & Spa (Thermes Marins de Saint-Malo) Marine thalassotherapy and spa center directly connected to the hotel, offering seawater hydrotherapy, seaweed wraps, jet baths, massages, facial and body treatments under the direction of a medical director and nutritionist, delivered by trained therapists. Sold à la carte and via multi-day thalasso programs.
• Parcours Aquatonic Proprietary heated seawater pool circuit at 31–34°C comprising 14 stations and 194 underwater jets, including currents, counter-currents, whirlpool bath, and bubble pool. Sold as standalone access, included with most packages, and accessed via thalasso-saintmalo.com.
• Well-being & Relaxation Area Free-access wellness facilities comprising the heated seawater relaxation pool, sea mist room, sauna, steam room, and cardio training room. Available to hotel guests during their stay.
• Seminar & Conference Facilities Five meeting rooms with natural daylight (La Mer, Petit Bé, Cézembre, Grand Bé, Surcouf) accommodating 10–60 persons, equipped with Crestron audio-video system, automatic screens, projectors, and wireless microphones. Sold as Day Seminar from €88/person (min. 10), Semi-Residential from €190/person/day, and Residential from €245/person/day, all including accommodation, breaks, and meals at Cap Horn.
• Children's Club (Club Enfants & Club des Petits Corsaires) 120 m² supervised childcare facility for ages 2 months to 6 years (Club Enfants, Mon–Sat), plus the Club des Petits Corsaires activity program for ages 6–12 during school holidays. Sold hourly (€12/child, €20 for 2 siblings), half-day (€32/€55 for 3h, €50/€90 for 5h), or multi-day (€140/€220 for 3 days, €240/€350 for 6 days).
• Shuttle & Transfer Services Electric shuttle service between Saint-Malo train station and the hotel (reservation required 48h in advance), and airport transfers to Rennes-Saint-Jacques Airport (€140 for 1 person; €90/person for 2+). Private taxi service available after hours.
• Romantic Getaway Package Couples' weekend package from €716 including breakfasts, bottle of champagne, chocolates, bouquet of flowers, 1-hour relaxing body massage per person, and free Aquatonic access.
• Malouine Getaway Package (2 Nights) Two-night wellness getaway from €758 per person including 2 thalasso treatments and 1 massage per person, 1 dinner at Cap Horn, breakfasts, and free Aquatonic access.
• Thalasso Getaway Package Thalassotherapy-focused weekend stay including half board, 4 Thalasso Discovery treatments per person, and free Aquatonic, pool, sauna, steam room, and sea mist access.
• Aquatonic Getaway Package Per-person-per-night package including accommodation, half board at La Verrière, free Aquatonic Course access, sauna, and steam room. Valid Sunday to Thursday, excluding public holidays.
• Spa Getaway Package Per-person-per-night package including 3 spa treatments (1h30 total: oxygenating facial massage, relaxing body massage, foot reflexology), half board, and free Aquatonic, sauna, and steam room access.
• Gourmet Getaway Package 1-night gastronomic package from €484 per couple including the Prestige menu at Cap Horn (excluding drinks) and free access to the relaxation pool and steam room.
• Family Getaway Package Family package from €583 for 2 adults and 1 child up to 14 years including a room with extra bed, breakfasts, and free Aquatonic, heated pool, sauna, and steam room access.
• Mother & Baby Getaway Package (3 Nights) Three-night per-person-in-double-room package including half board at La Verrière, 12 treatments per person (massages, wraps, hydrotherapy, physiotherapy), baby-sitting at the Children's Club for 4 hours/day, and free Aquatonic, pool, sauna, steam room, and gym access. Excludes public holidays.
• Seaside Stay Package Multi-night (from 3 days) beachfront stay package from €485 per person in a double room, including half board at Le Cap Horn restaurant facing the Grande Plage du Sillon.

Quantifiable outcome

• 92% customer satisfaction based on 18,227 reviews across 10 portals
• +1 more outcomes

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators6 records

Recent moves5 records

Expansion highlights5 records

Broad incumbents

• Groupe Barrière: Largest French operator of luxury casinos, hotels, and resorts with extensive Brittany/Normandy footprint. Sets competitive benchmarks for luxury hospitality, thalasso partnerships, and MICE in the region.
• Accor SA: Global hospitality group operating Sofitel, MGallery, and other luxury/wellness brands that include direct thalasso competitors. Provides the loyalty, distribution, and corporate RFP infrastructure against which Le Grand Hôtel des Thermes competes.

Direct peers

• Le Miramar Crouesty Hôtel Thalasso & Spa: Morbihan-based 4/5-star thalasso resort on the Brittany coast offering seawater spa and wellness packages. Comparable integrated hotel-and-thalasso value proposition targeting French leisure travelers.
• Thalazur Royan: French thalasso hotel chain with Atlantic-coast properties combining 4-star lodging and seawater therapy centers. Direct competitor for thalasso short-break and cure packages targeting French wellness travelers.
• Sofitel Quiberon Thalassa Sea & Spa: Accor-operated 5-star thalasso resort on the Brittany coast offering integrated seawater therapy, spa, and F&B. Closest direct competitor to Le Grand Hôtel des Thermes in terms of geography, scale, and integrated hotel-plus-thalasso positioning.
• Hôtel Barrière Le Royal La Baule: Iconic 5-star luxury beachfront hotel on the Atlantic coast with casino, thalasso partner, and gourmet dining. Comparable in heritage, scale, and luxury leisure positioning with integrated wellness and F&B.
• Hôtel Barrière Le Grand Hôtel Dinard: 5-star Belle Époque-era luxury hotel across the Rance estuary from Saint-Malo. Directly competes for the same Brittany luxury leisure traveler and weekend break market as Le Grand Hôtel des Thermes.
• Hôtel Le Normandy Barrière Deauville: Luxury 5-star hotel on the Normandy coast with casino, spa, and gourmet dining. Comparable in heritage architecture, luxury positioning, and integrated F&B-plus-leisure business model.
• Valdys Resort & Spa Roscoff: Brittany-based thalasso hotel and spa operator with multiple properties along the northern coast. Direct competitor for thalasso-driven wellness stays in the same regional catchment.

Emerging players

• Relais & Châteaux Brittany Properties (e.g., Domaine de Locguénolé): Independent luxury château/hotel collection including Brittany properties competing for high-end leisure and gourmet travelers seeking heritage experiences with curated F&B.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/ThermesMarins.SaintMalo
• LinkedInlinkedin.com/company/le-grand-h%C3%B4tel-des-thermes
• Instagraminstagram.com/grandhoteldesthermes_saintmalo

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Subsidiaries9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Le Grand Hôtel des Thermes