Home médicalisé "Les Charmettes"

What Home médicalisé "Les Charmettes" does

Home médicalisé "Les Charmettes" is a non-profit medicalized elderly-care home (Établissement Médico-Social) in Neuchâtel, Switzerland, operated under the FECPA cantonal foundation (Fondation des établissements cantonaux pour personnes âgées, established 1973). The institution traces its origins to a 1890 bequest by Neuchâtel merchant Édouard Dubois and was transformed from a male-only asylum into a medicalized home in 1984; today it serves approximately 110 residents with a 180-person interdisciplinary staff. Service capacity comprises 55 long-stay places, 41 short-stay places (geriatric and psychogeriatric), 17 day-care places across the 'au10b' center, and 1 emergency reception bed (Lit d'accueil d'urgence) for the Neuchâtel health network.

The core operating model is an interdisciplinary care approach bundling daily on-site physician coverage, psychology, physiotherapy (two therapists), occupational therapy (two therapists), professional sociocultural animation, and hotel services (catering, housekeeping, technical maintenance) into a single coordinated offering. Pricing is publicly disclosed and cantonally standardized (effective January 1, 2025): CHF 178/day long-stay single room, CHF 163/day long-stay double, CHF 112.50/day short-stay (single or double), CHF 45/day day care, plus tiered resident care-participation fees by care class. Revenue is supplemented by cantonal subsidies routed through FECPA and ancillary income from neighborhood dining services and a Pro Senectute meal-delivery partnership.

The facility is ISO 9001:2015 certified, Fair-ON-Pay Advanced 2024-2026 certified, ENERGOb energy certified, and recognized as an Entreprise formatrice with apprenticeships across 10 professions within FECPA. A dedicated new short-stay building broke ground on October 7, 2025 (cornerstone laid February 10, 2026), designed by Bureau d'architecte Pelati, signaling a multi-year capacity expansion in the short-stay geriatric segment.

Name

Home médicalisé "Les Charmettes"

Legal name

Home médicalisé Les Charmettes, institution de la FECPA

Website

https://lescharmettes.fecpa.ch

Company type

Private

Founded year

1973

Operating status

Operating

Headcount range

11–50 employees

Short description

Home médicalisé "Les Charmettes" is a non-profit Swiss EMS in Neuchâtel, part of the FECPA cantonal foundation, providing long-stay, short-stay, and day care for ~110 elderly residents (geriatric and psychogeriatric) through an interdisciplinary medical, therapeutic, and hotel-services model, with standardized canton-set pricing.

Ownership category

akta.pro rank

Product category

Elderly Residential and Day Care Services (Medicalized Home / EMS)

NAICS

Assisted Living Facilities for the Elderly (623312), Continuing Care Retirement Communities and Assisted Living Facilities for the Elderly (62331)

SIC

Services-Nursing & Personal Care Facilities (8050)

akta.pro industry

PRIMARYHLADABAF

Small Residential Care Homes (RCFE/Board & Care)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Assisted Living Facilities

SECONDARYHLADAGAB

Companion Care & Social Support (non-clinical)

Healthcare & Life Sciences/Elder Care & Long-Term Care/Non-Medical In-Home Care & Personal Care

SECONDARYHSABAAAB

Conversation, Cognitive Stimulation & Activity Facilitation

Home & Personal Services/Elder Care & In-Home Care Services/Non-Medical Companion Care

Keywords

• Elderly care services
• Medicalized long-stay care
• Psychogeriatric care
• Day care for elderly
• Residential nursing home

Headquarters

HQ city

Neuchâtel

HQ country

Switzerland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Supply Chain

Revenue model

1. Resident Care Fees: Daily boarding fees charged to residents for long-term and short-term care accommodation. Rates vary by room type (single vs. double occupancy) and length of stay. Additional participation fees for care costs based on established care level classifications.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

Home médicalisé "Les Charmettes" is a non-profit medicalized home (Établissement Médico-Social) in Neuchâtel operating under the cantonal FECPA foundation. It delivers 24/7 accommodation, medical, therapeutic, sociocultural and hotel services to elderly residents through four main offers: long-stay geriatric and psychogeriatric care, short-stay geriatric and psychogeriatric care, day care at the "au10b" centre, and an emergency reception bed (LAU). Services are grounded in an interdisciplinary care model with daily on-site physician coverage, psychology, physiotherapy, occupational therapy, sociocultural animation, and hotel/cafeteria services.

Product overview

Home médicalisé Les Charmettes is a multi-mission elderly care facility operated by FECPA (Fondation des établissements cantonaux pour personnes âgées), offering a comprehensive range of care services through its EMS (Établissement Médico-Social). The portfolio includes long-term and short-term geriatric and psychogeriatric hospitalization (totaling approximately 113 places), specialized day care services at the 'au10b' center (10+7 places), and an emergency reception bed. The institution provides an interdisciplinary approach combining medical care, psycho-therapeutic services (psychology, physiotherapy, occupational therapy), socio-cultural animation, and hotel services including catering, cafeteria, and neighborhood dining. The facility is currently undergoing expansion with a dedicated short-stay building construction project.

Differentiator

Problem solved

Functional benefit

Products and services

• EMS Long séjour gériatrique (Geriatric long-stay care) Long-term residential accommodation and daily care for elderly persons who can no longer manage their daily life due to significant loss of independence and permanent need for help or care that home care services can no longer satisfy; covers 55 places (22 double rooms, 11 single rooms).
• EMS Long séjour psychogériatrique (Psychogeriatric long-stay care) Long-term care for residents with cognitive disorders requiring specialized interdisciplinary care and support, including dedicated secure environments for persons with Alzheimer's disease and memory disorders.
• EMS Court séjour gériatrique (Short-stay geriatric care) Short-term geriatric institutional care providing temporary medical-social support for autonomous elderly people at home who need temporary care due to illness, post-surgery recovery, accident recovery, or to relieve caregivers, with the aim of improving health and autonomy for return home.
• EMS Court séjour psychogériatrique (Short-stay psychogeriatric care) Short-term psychogeriatric care for elderly persons with cognitive disorders and disorientation, providing temporary respite for caregivers and supporting return to home living through individualized care plans.
• Foyer de jour gériatrique et psychogériatrique "au10b" (Geriatric and psychogeriatric day care) Day care facility with two apartments: 10 places for elderly needing occasional social support, meals, and care; 7 places for people with memory and orientation disorders such as Alzheimer's, aiming to maintain independence and delay entry into long-term care (17 day care places in total).
• Lit d'accueil d'urgence (LAU) — Emergency reception bed Emergency reception bed for network partners, providing temporary accommodation for up to 7 days for dependent persons when caregivers are suddenly unable to fulfill their role, or when living conditions become uninhabitable.
• Services médicaux et thérapeutiques (Medical and therapeutic services) Medical service with daily physician presence on-site, plus psycho-therapeutic services including psychology, physiotherapy (2 therapists) and occupational therapy (2 therapists), supporting residents' autonomy and rehabilitation, with coordination to city specialists and hospitals.
• Services socio-hôteliers (Catering, cafeteria, housekeeping and neighborhood dining) Catering, cafeteria, housekeeping and technical maintenance services contributing to quality hospitality care, including a neighborhood dining room open to local seniors for midday meals as an alternative or complement to home-delivered meals.
• Animation socioculturelle (Sociocultural animation programme) Professional animators providing expression activities, individual support, daily living assistance, entertainment, and social connection maintenance for residents.

Quantifiable outcome

• 113 places in long and short stay care plus 17 day care places
• +5 more outcomes

Named customers2 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Partnerships

Five partnerships are on record, tiered core and minor.

• AROSS (Association Réseau Orientation Santé Social)coreStrategic or Co-development PartnerMandatory partnership for admissions process. AROSS conducts orientation interviews for all potential residents before admission to the institution. AROSS also handles evaluation for emergency reception situations and coordinates the 7-day emergency stay evaluation process. Contact: 032 886 90 90
• Pro SenectuteminorStrategic or Co-development PartnerPartnership for home meal delivery services. The facility's kitchen prepares meals for persons receiving Pro Senectute home care services in the region. Interested persons contact Pro Senectute directly (032 886.83.30, weekdays 08:00-12:00) to arrange meals-on-wheels service.
• Official Churches (Ecumenical)minorStrategic or Co-development PartnerWeekly ecumenical celebration organized in collaboration with the official churches. Chaplaincy services provided through church collaboration, including arrangements for religious services in familiar communities (churches, mosque) upon request.
• City Specialists and HospitalscoreStrategic or Co-development PartnerThe facility's daily on-site physician interacts with city-based medical specialists and hospitals for resident healthcare coordination and continuity of care.
• Bureau d'architecte PelatiminorOthersArchitectural firm that won the architectural competition for the new short-stay building construction project. Started construction on October 7, 2025.

Scale indicators6 records

Recent moves8 records

Expansion highlights4 records

Broad incumbents

• Tertianum: Switzerland's largest private senior care provider operating multiple residences and offering assisted living, nursing care, and dementia services. Comparable in elderly care service mix but at greater scale and with a premium private-pay model rather than cantonal pricing.
• Senevita: Major Swiss operator of nursing homes, assisted living facilities, and senior residences across multiple cantons. Operates a comparable elderly care portfolio with similar service diversification across residential, short-stay, and day care.

Direct peers

• Sonnweid: Swiss nursing home widely recognized for specialized dementia and psychogeriatric care with dedicated secure environments. Comparable in domain specialization in cognitive disorders and integrated care model, though with a different funding structure.
• Le Logis (FECPA): FECPA network EMS providing long-stay geriatric services under the same cantonal pricing structure and AROSS admission process. Same funding, governance, and operational framework.
• L'Ermitage (FECPA): FECPA sister institution specializing in long-stay psychogeriatric care, directly overlapping with Les Charmettes' psychogeriatric specialization. Comparable in dementia care protocols, staffing model, and regulatory environment.
• L'Arbre du Temps (FECPA): Sister institution within the FECPA cantonal foundation operating the same multi-mission elderly care model (long-stay, short-stay, day care) in a different Neuchâtel location. Directly comparable in service mix, regulatory framework, and operating structure.
• EMS La Sombaille (FECPA): Another FECPA-affiliated EMS in the Canton of Neuchâtel undergoing redevelopment. Operates under identical cantonal pricing, AROSS referral system, and foundation governance, making it the closest operational peer.
• Le Clos (FECPA): FECPA sister EMS offering long-stay geriatric care with the same interdisciplinary care model, ISO certification framework, and admission pathway via AROSS. Operates as a small cantonal elderly care home in the same network.

Regional players

• Pflegezentrum Erguel (and other Jura/Bernese public EMS): Public-sector EMS in neighboring Swiss canton operating under similar cantonal pricing and admission frameworks. Comparable in mission, non-profit governance, and multi-modality service offering but serving a different French-speaking Swiss geography.

Others

• Pro Senectute Arc Jurassien: Swiss NGO already partnering with Les Charmettes for meal delivery services. Comparable as a regional elder care ecosystem enabler addressing non-medical home support, social isolation, and aging-in-place, complementing rather than competing with institutional EMS services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• Facebookfacebook.com/HomeLesCharmettes
• LinkedInlinkedin.com/company/home-m%C3%A9dicalis%C3%A9-les-charmettes

Compliance4 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Home médicalisé "Les Charmettes"