LEXUS WARSZAWA-PUŁAWSKA

What LEXUS WARSZAWA-PUŁAWSKA does

Lexus Warszawa Puławska is an authorized Lexus dealership and service center operated by Grupa Chodzeń at ul. Puławska 562 in Warsaw, Poland. Founded in 2009 with approximately 18 staff, the business sells the full Lexus line-up — including the LBX, UX, NX, RX, RZ, ES and LM models — alongside certified pre-owned vehicles under the Lexus Select program, with new-vehicle list prices ranging from 133,000 PLN (LBX) to 648,900 PLN (LM). Core technologies embedded in the vehicles it sells — DIRECT4 all-wheel drive, Lexus hybrid and battery-electric powertrains, Lexus Safety System+, and the Arene software platform — are owned by the Lexus/Toyota parent and are not proprietary to the dealer.

Revenue is generated through five streams: new vehicle sales, certified pre-owned sales, authorized warranty and post-warranty service and bodywork, sale of original Lexus parts and accessories, and financing/insurance intermediation via KINTO ONE (Toyota Leasing Polska). Customers include private premium buyers (the dealer's primary segment) and corporate fleet accounts, with dedicated fleet and financing specialists. The dealer pursues an enterprise field-sales motion through a single physical showroom and service center, supported by online service booking and lifestyle marketing (art and Pilates events). Service quality has been externally validated: it is the only Lexus dealer in Warsaw to hold the Lexus Experience Award (sixth consecutive year in 2026) and topped the Auto Swiat Wielki Test Salonow with 97.5%, the highest score among Warsaw dealers.

Name

LEXUS WARSZAWA-PUŁAWSKA

Legal name

Lexus Warszawa Puławska (Autoryzowany Diler Lexusa)

Website

https://lexuswarszawa-pulawska.pl

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Lexus Warszawa Puławska is an authorized Lexus dealership and service center in Warsaw, Poland, selling new and certified pre-owned Lexus vehicles (LBX, UX, NX, RX, RZ, ES, LM) and providing authorized warranty service, bodywork, genuine parts, and KINTO ONE financing to private premium buyers and corporate fleet customers.

Ownership category

akta.pro rank

Headquarters

HQ city

Warsaw

HQ country

Poland

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Marketing or Sales, Infrastructure

Revenue model

1. New Vehicle Sales: Sale of new Lexus vehicles including ES, LBX, UX, NX, RX, RZ, LM models. Revenue from vehicle purchases at various price points from 133,000 PLN to 648,900 PLN.
2. Authorized Service and Repairs: Warranty and post-warranty repairs, periodic maintenance for all Lexus models, body shop services, tire service and storage. Includes complimentary car delivery/pickup service.
3. Parts and Accessories Sales: Sale of original Lexus replacement parts and accessories.
4. Financing and Insurance Services: Provides vehicle financing, leasing, and insurance products through financial partners including KINTO ONE rental/leasing and Toyota Leasing Polska.
5. Used Vehicle Sales: Sale of pre-owned Lexus vehicles through Lexus Select program.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels7 records

Core offering

Authorized Lexus dealership in Warsaw selling new Lexus vehicles (ES, LBX, UX, NX, RX, RZ, LM and the newly launched TZ), certified pre-owned Lexus Select vehicles, authorized warranty and post-warranty service, body and paint repairs, original parts and accessories, financing via KINTO ONE and Toyota Leasing Polska, plus complimentary replacement vehicle and pickup/delivery services. Operations follow the Japanese Omotenashi hospitality philosophy.

Product overview

Lexus Warszawa Puławska is an authorized Lexus dealership offering a complete portfolio of new Lexus vehicles (ES, LBX, UX, NX, RX, RZ, LM), certified pre-owned vehicles through Lexus Select, and comprehensive automotive services including authorized maintenance, bodywork/paintwork, insurance, and flexible financing via KINTO ONE. The dealership operates under the Japanese Omotenashi hospitality philosophy, emphasizing exceptional customer service. The product lineup spans from compact crossovers (UX, LBX) to full-size SUVs (RX, RZ, LM), with hybrid and fully electric powertrains available.

Differentiator

Problem solved

Functional benefit

Products and services

• Lexus ES Sedan Executive luxury sedan with next-generation powertrain, available from 260,100 PLN. Targeted at premium individual buyers and executives.
• Lexus LBX Compact Premium SUV Compact urban crossover dominating the B-SUV Premium segment with 51.5% market share. Available from 133,000 PLN or 850 PLN/month via KINTO ONE.
• Lexus UX Compact Hybrid SUV Compact luxury crossover with hybrid powertrain, strong presence in C-SUV Premium segment. Available from 168,500 PLN or 1,150 PLN/month via KINTO ONE.
• Lexus NX Mid-size Premium SUV Best-selling hybrid SUV in Poland's premium market, ranked second most popular in D-SUV Premium segment. Available from 199,900 PLN or 1,350 PLN/month via KINTO ONE.
• Lexus RX Full-size Premium SUV Premium full-size SUV available in three hybrid variants; 11.1% share in E-SUV Premium segment. Starting from 299,990 PLN.
• Lexus RZ Electric Premium SUV All-electric luxury SUV with DIRECT4 all-wheel drive system. Available from 237,800 PLN or 2,150 PLN/month via KINTO ONE.
• Lexus LM Luxury Minivan Lexus's first luxury minivan combining premium interior with versatile seating. Available from 648,900 PLN.
• Lexus TZ All-Electric SUV All-electric three-row, six-seat SUV launched May 2026, based on the Driving Lounge concept with excellent sound insulation, premium materials, and a comfortable suspension.
• Lexus Select Certified Pre-Owned Vehicles Certified pre-owned Lexus vehicles program offering quality-assured used cars with dealer support and warranty continuity.
• Authorized Service and Repairs Full-service authorized maintenance including warranty and post-warranty repairs, periodic inspections, bodywork and paintwork, vehicle cleaning, tire service and storage, and original parts sales.
• KINTO ONE Leasing and Rental Flexible leasing (leasing operacyjny) and rental (najem) financing solutions for Lexus vehicles offered through Toyota Leasing Polska, with multi-year terms, varying down payments, and mileage limits.
• Replacement Vehicle Service Complimentary replacement vehicle provided during repair periods to minimize customer inconvenience.
• Vehicle Pickup and Delivery Service Convenient complimentary vehicle collection and delivery service after maintenance completion for service customers.
• Financing and Insurance Services Vehicle financing, leasing, and insurance products arranged through financial partners including KINTO ONE and Toyota Leasing Polska.

Quantifiable outcome

• 97.5% customer satisfaction score in 'Wielki Test Salonów' Auto Świata - highest among all Warsaw dealers
• +2 more outcomes

Named customers4 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Eight partnerships are on record, tiered minor and core.

• Maison Sisley ParisminorGTM or Marketing PartnerLexus Warszawa Puławska served as a partner for the art vernissage of Michał Zaborowski at Maison Sisley Paris (Mokotowska 57, Warsaw). Dealer provided VIP shuttle service for event guests, aligning with Lexus brand values of elegance and comfort.
• Sisley ParisminorGTM or Marketing PartnerPartner in 'Lexus Pilates Experience' women's wellness event. Sisley Paris contributed to the holistic beauty and lifestyle panel discussion.
• MokobelleminorGTM or Marketing PartnerWomen's fashion/lifestyle brand partner for 'Lexus Pilates Experience' event, contributing to the women's wellness panel.
• Polka Pilates (Anna Dolińska)coreStrategic or Co-development PartnerCreator of Polka Pilates method conducted pilates workshop at 'Lexus Pilates Experience' event. Session held alongside Lexus NX model, combining fitness with luxury automotive experience.
• JoyInMeminorGTM or Marketing PartnerPartner for 'Lexus Pilates Experience' event, supporting the women's wellness event with comfortable setup and professional atmosphere.
• F'ALKOminorGTM or Marketing PartnerPartner for 'Lexus Pilates Experience' event, contributing to event atmosphere and professional presentation.
• Moya MatchaminorGTM or Marketing PartnerTraditional Japanese tea ritual provider at 'Lexus Pilates Experience' event, aligning with Japanese Omotenashi philosophy of the brand.
• YokohamaminorOthersWinter tire supplier. RX promotional offer requires purchase of Yokohama tires (21-inch with tires) at 18,900 PLN as condition for promotional pricing.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Volvo Car Poland dealer network: Authorized Volvo dealers in Poland compete in the premium SUV segment with similar electrified powertrain positioning. Comparable authorized retail and service model, with a strong overlap in safety/technology-led premium positioning.
• Lexus Centrum Warszawa: The other authorized Lexus dealership in Warsaw. Most directly comparable peer: same brand, same Polish premium market, same authorized service obligations, and same OEM backing from Toyota — competing for the same private and fleet premium customers in the Warsaw catchment.
• Audi dealer network in Poland: Authorized Audi dealers in Poland target the same private and corporate premium customers. Comparable authorized-dealer business model, with a similarly broad SUV/sedan lineup and shared competitor footprint across the Polish premium segment.
• Mercedes-Benz dealer network in Poland: Authorized Mercedes-Benz dealers in Poland compete in the same premium retail and aftersales segments. Comparable in full-lifecycle authorized-dealer model (new sales, certified pre-owned, service, parts, finance), with a similarly broad premium lineup.
• BMW dealer network in Poland: Authorized BMW dealers in Warsaw and other Polish cities compete head-to-head with Lexus for premium private and fleet buyers. Closely comparable in showroom-and-service retail model, premium positioning, and reliance on OEM authorization, though with a broader performance-oriented lineup.
• Porsche Poland dealer network: Authorized Porsche dealers in Poland share the same premium authorized-retail model and Warsaw-area customer base. Comparable in certified pre-owned programs and high-touch service culture, though at a higher price band and smaller unit volumes.

Broad incumbents

• Toyota Polska dealer network: Sister-brand Toyota dealers in Poland share the same parent (Toyota Motor Corporation) and overlapping aftersales infrastructure (KINTO ONE, Toyota Leasing Polska). Comparable in business model (new + used + authorized service), though Toyota addresses a much broader, non-premium price band.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/lexus-warszawa-pu%C5%82awska

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about LEXUS WARSZAWA-PUŁAWSKA