Academic Support Center

What Academic Support Center does

The Academic Support Center is a department of Fullerton College (part of the North Orange County Community College District, NOCCCD) operating from the 321 E. Chapman Ave. campus in Fullerton, California. It delivers library, tutoring, and academic support services to currently enrolled students, faculty, and staff of the college. The unit co-locates the William T. Boyce Library, Skills Center, Reading Lab, Tutoring Center, Writing Center, Adaptive Computer Lab, and Math and Computer Science Lab inside the 67,680-square-foot Library and Learning Resources Center (LLRC). Service delivery spans physical infrastructure (120+ computers, study rooms, adaptive stations with Kurzweil 3000, JAWS, Zoomtext, and Open Book, a Fujitsu ScanSnap book scanner, and a One Button Studio), digital platforms (OneSearch on Ex Libris Primo, EBSCOhost and 100+ databases, Alma LMS, and Canvas-integrated workshops that award EOPS-linked certificates), and lending programs (Hornets Tutoring, laptop and Wi-Fi hotspot semester loans, interlibrary loan, and CSUF Pollak Library reciprocal borrowing).

Technology is third-party and ecosystem-leveraged rather than proprietary: discovery and access run on Ex Libris Primo, content licensing relies on EBSCOhost, Gale, and consortium ILL networks, and instruction is delivered via Canvas and Zoom. The center does not develop its own AI, models, or platform IP; instruction sessions reference external AI tool usage, but the unit does not build or train AI systems. Strategic priorities evidenced in the data are accessibility (adaptive computing, UbiDuo device, free laptops and hotspots for equity), information literacy (Canvas workshops, librarian instruction sessions, Book-a-Librarian consultations), and student engagement (Online Author Chats, Hallway Handicrafts, Banned Books Essay Contest, Queer Book Club, reading lists, programs newsletter).

The unit is funded primarily through public education appropriations as part of NOCCCD; it is not a commercial entity. Direct revenue is incidental and generated only through pay-as-you-go printing ($0.10 B&W / $0.25 color per page), the sale of school supplies (Scantrons, blue books, highlighters, etc.), and a $5-per-semester community borrower card. There are no private investors, no funding rounds, no M&A activity, no patents or trademarks, and no commercial pricing tiers. Strategic differentiation rests on deep LMS integration, reciprocal borrowing networks across Orange County higher education, and the breadth of free accessibility and academic-support services within a single building — a configuration that is structurally tied to a single institutional customer base.

Name

Academic Support Center

Legal name

Fullerton College Academic Support Center

Website

https://library.fullcoll.edu

Company type

Private

Founded year

1913

Operating status

Operating

Headcount range

11–50 employees

Short description

The Academic Support Center is a department of Fullerton College (NOCCCD) providing library, tutoring, and academic support services to enrolled students, faculty, and staff from the 67,680 sq ft LLRC, combining OneSearch discovery, EBSCO databases, Canvas workshops, Hornets Tutoring, adaptive computing, and lending programs.

Ownership category

akta.pro rank

NAICS

Junior Colleges (611210), Educational Support Services (611710)

SIC

Services-Educational Services (8200)

akta.pro primary industry

Comprehensive Community Colleges (Transfer + Workforce) (EDAHADAE)

akta.pro secondary industries

Academic Support & Learning Assistance (Tutoring Centers) (EDALABAF), Library User Services & Information Support (Reference, Research Help, Instruction Support) (EDAEAGAL), Public Community Colleges (EDAHADAA)

Keywords

• Academic support services
• Library services
• College tutoring
• Educational resources
• Student support

Headquarters

HQ city

Fullerton, California

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Marketing or Sales, Others

Revenue model

1. Public Institution Services: The Academic Support Center operates as part of Fullerton College, a public community college institution. Core services are funded through public education funding. The library generates minimal revenue through printing fees, supply sales, and community borrower cards.

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels6 records

Core offering

The Academic Support Center is a public community college service unit at Fullerton College, part of the North Orange County Community College District (NOCCCD), providing enrolled students with library access, in-person academic tutoring and study support, printing services, and academic supplies. It also extends limited fee-based services, such as community borrower cards, to non-enrolled community members.

Product overview

The Academic Support Center at Fullerton College provides a comprehensive suite of academic support services centered around the William T. Boyce Library. The core offering is the Fullerton College Library, which serves as the primary information resource hub. Supporting services include Hornets Tutoring for peer academic assistance, Research Databases (including EBSCOhost, Gale, and OneSearch) for scholarly research, Library Instruction Sessions for curriculum-integrated information literacy training, and Book a Librarian for personalized research consultations. Technology services encompass the Book Scanner (Fujitsu ScanSnap), Printing Services, Laptop Semester Loan Program, and Adaptive Computer Stations. Additional services include Interlibrary Loan, Library Workshops (Canvas-based), Purchase Requests, Library Supplies, Special Collections (Archives, Doll Collections), One Button Studio for media creation, and Library Programs. The Academic Support Center operates as an integrated unit within the Library and Learning Resources Center (LLRC), combining traditional library services with modern academic support technologies.

Differentiator

Problem solved

Functional benefit

Quantifiable outcome

• Over 360,000 student visits per semester
• +2 more outcomes

Named customers4 records

Segments3 records

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• California State University, Fullerton (Pollak Library)coreStrategic or Co-development PartnerReciprocal borrowing agreement allowing Fullerton College students to check out up to 5 books from CSUF Pollak Library for 4 weeks, renewable for another 4 weeks. Students must obtain a letter of eligibility from FC Library circulation desk and present FC ID at CSUF.
• Cypress College LibraryminorStrategic or Co-development PartnerCypress College students can borrow from FC Library with valid student ID. FC students taking classes at Cypress can check out reserve materials with FC ID.
• Golden West College LibraryminorStrategic or Co-development PartnerGolden West College students can borrow from FC Library with valid student ID. FC students taking classes at Golden West can check out reserve materials with FC ID.
• Orange Coast College LibraryminorStrategic or Co-development PartnerOrange Coast College students can borrow from FC Library with valid student ID. FC students taking classes at Orange Coast can check out reserve materials with FC ID.
• University of California Libraries (UCI, UCLA)minorStrategic or Co-development PartnerFullerton College can request materials through Interlibrary Loan. UC Irvine allows purchase of library cards for non-affiliated users. UCLA offers free cards for UC campus students and Transfer Alliance Program participants.
• Fullerton Public LibraryminorStrategic or Co-development PartnerAll California residents with proper ID may apply for a library card at Fullerton Public Library. FC Library directs students here for additional resources.
• Orange County Public LibrariesminorStrategic or Co-development PartnerOC Public Libraries available to California residents with government-issued photo ID. FC Library references this resource for students needing additional materials.
• Los Angeles Public LibraryminorStrategic or Co-development PartnerFree library cards available to California residents with photo ID. FC Library directs students to this resource for expanded access.

Scale indicators5 records

Recent moves6 records

Expansion highlights6 records

Direct peers

• Santa Monica College Library: California public community college library providing comparable academic support, tutoring, and research services to a large transfer-oriented student body.
• Pasadena City College Library: California public community college library of comparable scale serving a similar undergraduate student population with academic support, research databases, and adaptive technology services.
• Orange Coast College Library: Partner community college library with a reciprocal borrowing agreement, sharing students and offering comparable academic support and research services in the same Orange County region.
• Long Beach City College Library: Southern California community college library offering the same core combination of circulation, research databases, adaptive computing, and tutorial services to a comparable student demographic.
• El Camino College Library: Adjacent Southern California community college with a library offering tutoring, writing centers, and research support services analogous to Fullerton's Academic Support Center model.
• Mt. San Antonio College Library: Large California community college library offering tutoring centers, research support, and interlibrary loan services to a similarly diverse commuter student population in the same region.
• Cypress College Library: Sister community college library within the North Orange County Community College District, sharing a reciprocal borrowing agreement and serving a comparable student population with similar academic support and library services.
• Cerritos College Library: Southern California community college library delivering similar academic support, adaptive technology, and interlibrary loan services to a transfer-oriented student body.

Others

• EBSCO Information Services: Provider of the EBSCOhost research database platform and discovery services used by the Academic Support Center; an ecosystem enabler whose tools directly power the Center's research offerings.
• Ex Libris (Clarivate): Provider of the Alma library management system and Primo/OneSearch discovery platform that underpins the Center's integrated search experience and consortial resource sharing.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat5 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xtwitter.com/fullcoll
• YouTubeyoutube.com/user/FullertonCollege
• Facebookfacebook.com/FullertonCollege
• LinkedInlinkedin.com/company/academic-support-center
• Instagraminstagram.com/fullcoll

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Academic Support Center