What Gemeente Lisse does

Gemeente Lisse is a Dutch municipal government entity (gemeente) located in the province of Zuid-Holland, Netherlands, providing statutory public services to its residents, local businesses, and seasonal visitors. The municipality operates under the Dutch Municipalities Act (Gemeentewet) and is governed by Mayor Jasper Nieuwenhuizen, three aldermen (wethouders), and the municipal council (gemeenteraad), with the current 2026-2030 council agreement titled 'Met elkaar voor Lisse' focused on housing, care, livability, and accessibility. Core service lines include Burgerzaken (civil affairs — passports, ID cards, driver's licenses, marriage registration), Bouwen/wonen/mobiliteit (building permits, housing, waste, mobility), Energie/milieu/duurzaamheid (sustainability, geothermal exploration, water management), Kunst/cultuur/sport (Theater Floralis, Bibliotheek Bollenstreek, monuments, sports), Ondernemers (business services), and Zorg/ondersteuning (social care). Operational delivery is consolidated through the shared administrative organization Werkorganisatie HLTsamen together with Hillegom and Teylingen municipalities.

The municipality's technology platform comprises lisse.nl (the official service portal), the Fixi mobile app for public-space issue reporting, the Gem virtual assistant chatbot for citizen inquiries, Bastion365 and Zivver for secure encrypted email, and KlantInFocus for customer satisfaction research — supplemented by DeepL for multilingual website translation. Physical infrastructure includes the Heereweg 254 gemeenthuis (appointment-based municipal office), the Vennestraat environmental facility (milieustraat), neighborhood buildings (De Beukenhof, 't Poelhuys, Novus, Engelenburcht), and the Floralis multifunctional cultural center. The municipality holds WCAG 2.1 AA accessibility certification (Stichting Accessibility, 2025) and operates under GDPR/AVG compliance with a designated Functionaris Gegevensbescherming.

Gemeente Lisse has no commercial revenue model; it is funded through regulated municipal taxes (including hondenbelasting/dog tax), national and provincial government grants, and regulated service fees for permits and civil documents. There is no disclosed budget figure in the source material, and headcount data is unavailable. Strategic activities are driven by the political cycle (council agreement 2026-2030) and include major capital projects (A44 Lisserwegviaduct replacement completed July 2026, N208 bicycle/pedestrian tunnel in regulatory approval), regional sustainability initiatives (Bollenstreek geothermal research with Aardwarmte Rijnland and Alliander Warmte, Species Management Plan), and innovative housing delivery (Tiny Houses Lotushof — 8 units completed July 2026).

Name

Gemeente Lisse

Legal name

Gemeente Lisse

Website

https://lisse.nl

Company type

Private

Operating status

Operating

Headcount range

51–100 employees

Short description

Gemeente Lisse is a Dutch municipal government in Zuid-Holland, Netherlands, delivering statutory public services — civil affairs, building permits, waste management, cultural programs, and social care — to ~22,000 residents, local businesses, and visitors via the lisse.nl portal, Fixi app, and shared HLTsamen administration.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Administration of Urban Planning and Community and Rural Development (92512), Administration of Housing Programs, Urban Planning, and Community Development (925)

SIC

Refuse Systems (4953), Sanitary Services (4950)

akta.pro primary industry

Housing & Neighborhood Services (Local Housing Programs) (BPAIACAJ)

akta.pro secondary industries

Street & Public Space Litter Collection (Municipal Cleaning) (BPALAAAE), Land Administration & Cadastral Services (Public Land Records, Parcel Management) (BPAIANAH)

Keywords

• Municipal government services
• Civil affairs administration
• Public space management
• Building permits regulation
• Local government social care

Headquarters

HQ city

Lisse

HQ country

Netherlands

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others, Supply Chain, Technology or R&D

Distribution channels4 records

Marketing channels6 records

Core offering

Gemeente Lisse provides statutory municipal services to its residents and local businesses, including civil affairs (passports, IDs, driver's licenses, marriage registration, address changes), building permits and housing services, waste collection and environmental services, public space maintenance, social care and welfare support, cultural and sports programming, and business support. Service delivery combines a physical municipal office, a digital self-service portal (lisse.nl), the Fixi reporting app, the Gem chatbot, and community facilities such as Theater Floralis and Bibliotheek Bollenstreek.

Product overview

Gemeente Lisse provides municipal services through a digital platform supplemented by physical locations. The core offerings include civil affairs (Burgerzaken) for identity documents and registrations, building and housing services (Bouwen, wonen en mobiliteit), energy and sustainability initiatives, cultural services including Theater Floralis and Bibliotheek Bollenstreek, care and support programs, and business services. Digital services include the Fixi reporting system for public space issues, Gem virtual assistant for citizen inquiries, Bastion365 secure email, and various online application forms. Physical facilities include the municipal office (gemeentehuis), Theater Floralis (multifunctional center), and Bibliotheek Bollenstreek library. Special programs include the buurtgroenbudget (neighborhood greening budget) and Tiny Houses alternative housing project.

Differentiator

Problem solved

Functional benefit

Products and services

• Burgerzaken (Civil Affairs) Civil affairs services for residents including passport and identity card applications, driver's licenses, marriage and registered partnership registration, and address changes.
• Bouwen, wonen en mobiliteit (Building, Living and Mobility) Services related to construction, housing, waste management, permits, and mobility infrastructure including road maintenance and public charging stations.
• Energie, milieu en duurzaamheid (Energy, Environment and Sustainability) Services related to greenery, environment, sustainability initiatives, and water management including geothermal energy exploration and neighborhood greening budgets.
• Kunst, cultuur en sport (Art, Culture and Sport) Cultural services including theater (Theater Floralis), library (Bibliotheek Bollenstreek), monuments, archaeology, sports facilities, and art in public spaces.
• Ondernemers (Entrepreneurs) Services for businesses including company establishment and expansion, contact officers, and sustainable entrepreneurship support.
• Zorg en ondersteuning (Care and Support) Social care services including help and support, loans and subsidies, reports and complaints, safety, Alzheimer's Cafe, volunteer insurance, and Social Domain Advisory Council.
• Theater Floralis Lisse's only theater, also serving as a multifunctional center with spaces available for rent for various activities. Located at Floralisplein 69, 2161 HX Lisse.
• Bibliotheek Bollenstreek (Library) The library branch in Lisse, part of Bibliotheek Bollenstreek, offering reading materials and library services.
• Fixi Meldingensysteem Digital reporting system for residents to report issues in public spaces including damaged infrastructure, road damage, dead animals, broken signs, streetlamps, pests, litter, illegal dumping, and greenery issues.
• Bastion365 Beveiligd Mailen Secure email service using Bastion365 to encrypt confidential information in email communication. Recipients can open messages via SMS code or access code.
• Buurtgroenbudget (Neighborhood Greening Budget) Subsidy program for residents to make neighborhoods greener, supporting green initiatives in public spaces such as facade gardens, tree mirrors, plant beds, green meeting places, or replacing tiles with plants.
• Waterbeheer (Water Management) Urban water system management including sewage collection, rainwater processing, groundwater management, and dredging operations in collaboration with Hoogheemraadschap van Rijnland.
• Monumenten en archeologie (Monuments and Archaeology) Services related to heritage preservation including national monuments, municipal monuments, archaeology, historic society (Vereniging Oud Lisse), and heritage advisory committee.
• Tiny Houses Lotushof Alternative housing project featuring 8 tiny houses at the Lotushof location, providing innovative living options for residents. The final four houses were placed on 2026-07-16, completing all eight dwellings.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

AI capability2 records

Feature3 records

Partnerships

16 partnerships are on record, tiered core, major and minor.

• Provincie Zuid-HollandcoreStrategic or Co-development PartnerCollaboration with South Holland province on infrastructure projects including the N208 bicycle and pedestrian tunnel at Keukenhofdreef. The province submitted the tunnel plan which was developed in cooperation with municipal administration.
• Hoogheemraadschap van RijnlandcoreStrategic or Co-development PartnerWater management board responsible for dredging operations (baggerwerkzaamheden) in municipal waterways. Operates under strict ecological protocols to protect fish and aquatic life during maintenance.
• Bollenstreekgemeenten (Hillegom, Lisse, Noordwijk, Teylingen)coreStrategic or Co-development PartnerFour municipalities collaborating on shared challenges including sustainable heating solutions (aardgasvrij verwarmen), species management plans (SMP), and regional development initiatives.
• Aardwarmte RijnlandmajorStrategic or Co-development PartnerGeothermal energy company involved in research for regional heat network powered by geothermal energy as alternative to natural gas for the Bollenstreek region.
• Alliander WarmtemajorStrategic or Co-development PartnerEnergy infrastructure company participating in feasibility studies for heat network solutions in the Bollenstreek region.
• Woningcorporatie StekmajorStrategic or Co-development PartnerHousing corporation collaborating on regional heat network research and sustainable housing initiatives.
• Woningcorporatie PaduamajorStrategic or Co-development PartnerHousing corporation participating in regional heat network feasibility studies and housing sustainability programs.
• MeerlandencoreStrategic or Co-development PartnerWaste management company handling household waste collection, recycling services, and environmental facility operations for the municipality.
• WelzijnskwartiermajorImplementation/ SI/ Consulting PartnerWelfare organization proposed as manager for neighborhood buildings (De Beukenhof, 't Poelhuys, Novus, Engelenburcht) to support community activities and social cohesion.
• Cinema FloralismajorImplementation/ SI/ Consulting PartnerProposed as maatschappelijk ondernemer (social entrepreneur) and central manager for Floralis multifunctional cultural center, integrating theater, cinema, hospitality and community activities.
• Theater FloralismajorImplementation/ SI/ Consulting PartnerExisting key user of Floralis building to remain as part of integrated cultural facility management structure.
• Filmhuis LissemajorImplementation/ SI/ Consulting PartnerExisting key user of Floralis building to remain as part of integrated cultural facility management structure.
• Speeltuinvereniging KindervreugdminorImplementation/ SI/ Consulting PartnerPlayground association being considered as potential manager for Engelenburcht building, serving as primary user and social hub in the neighborhood.
• Vereniging Oud LisseminorStrategic or Co-development PartnerHistorical society preserving and making accessible cultural heritage in Lisse. Operates independently and provides information about monuments.
• GGD Hollands MiddenminorStrategic or Co-development PartnerMunicipal health service providing information and guidelines during health emergencies such as heat waves (Nationale Hitteplan).
• RijkswaterstaatcoreStrategic or Co-development PartnerNational government agency responsible for major infrastructure projects including A44 highway viaduct replacements (Lisserwegviaduct, Hoofdvaartviaduct, Kaagbrug, Spoorwegviaduct).

Recent moves6 records

Expansion highlights6 records

Market position

Competitive moat4 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/GemeenteLisse
• LinkedInlinkedin.com/company/gemeente-lisse
• Instagraminstagram.com/gemeente_lisse

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles4 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Gemeente Lisse