TFI Local Link Mayo

What TFI Local Link Mayo does

TFI Local Link Mayo, trading as Mayo Community Transport CLG, is a non-profit Company Limited by Guarantee founded in 2014 in Castlebar, County Mayo, Ireland, operating as the contracted rural transport agent of the National Transport Authority under the national TFI Local Link brand. The organization coordinates over 60 public transport services across County Mayo — including regular fixed-route rural services, 45 demand-responsive routes, door-to-door services that can deviate up to two miles for passenger collection, three community car schemes managed by local community councils, HSE-referred Primary Community and Continuing Care transport, scheduled renal dialysis transport to Mayo University Hospital seven days per week, and a ferry service linking Inisbiggle Island to the mainland. It launched Ireland's first Smart Demand-Responsive Transport pilot, TFI Anseo, in Achill and the Currane Peninsula in July 2025, integrating booking via a dedicated app with the broader TFI network (TFI Live Journey Planner, TFI Go app, TFI Leap Card, and contactless payment since February 2026).

The core technology platform is an operational transport coordination stack rather than a proprietary software product: it relies on national TFI apps for journey planning, ticketing, and on-demand booking, and on third-party payment processors for contactless fares. Differentiated technical components are limited to the TFI Anseo app deployment and integration with Bus Éireann, Dublin Bus, Luas, and Iarnród Éireann timetables.

Revenue is dominated by multi-year government contracts with the National Transport Authority (Rural Transport Programme), the HSE (Primary Community and Continuing Care plus renal dialysis transport), and the Department of Rural and Community Development (Inisbiggle ferry). Passenger fares (single, return, student, child, weekly, contactless, and Free Travel Pass) represent a secondary transaction-based stream, augmented by social-inclusion grants such as the €25,000 Sláintecare Healthy Communities scheme for 2026. The go-to-market is community-led and event-driven, with growth driven by community consultations, expressions of interest from underserved areas, and ministerial announcements rather than traditional sales channels.

Name

TFI Local Link Mayo

Legal name

Mayo Community Transport CLG

Website

https://locallinkmayo.ie

Company type

Private

Founded year

2014

Operating status

Operating

Headcount range

1–10 employees

Short description

TFI Local Link Mayo is an Irish non-profit that coordinates over 60 rural public transport services across County Mayo under contract to the National Transport Authority, HSE, and the Department of Rural and Community Development, including fixed-route buses, demand-responsive transport, community cars, and the Inisbiggle ferry.

Ownership category

akta.pro rank

Product category

Rural Public Transport

NAICS

Special Needs Transportation (485991), Other Transit and Ground Passenger Transportation (48599), Bus and Other Motor Vehicle Transit Systems (485113)

SIC

Transportation Services (4700), Local & Suburban Transit & Interurban Hwy Passenger Trans (4100)

akta.pro primary industry

Rural & Community Demand-Responsive Transit (THAIAHAD)

akta.pro secondary industry

Shared-Route Dial-a-Ride (Multi-Stop DRT) (THAIAHAI)

Keywords

• Rural public transport
• Demand responsive transport
• Community bus services
• Door-to-door transport
• Local link services

Headquarters

HQ city

Castlebar

HQ country

Ireland

HQ region

Europe

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. National Transport Authority (NTA) Contract: Core government funding contract under the Rural Transport Programme managed by the National Transport Authority. The NTA funds the coordination and delivery of rural public transport services.
2. Health Service Executive (HSE) Contract: Contracted service delivery for HSE Primary Community and Continuing Care transport for adults attending day services, vocational training centres, and specialised services for people with disability, mental ill health, and older persons.
3. Department of Rural and Community Development - Ferry Service: Contract to manage the ferry service at Inisbiggle Island, linking island dwellers to the mainland daily, including bus service linking islanders to other transport routes.
4. Renal Dialysis Transport Contract: Coordinated scheduled renal dialysis appointments to Mayo University Hospital seven days per week all year around, contracted through HSE.
5. Passenger Fares: Revenue from passenger fares including single, return, student, child, and weekly fares on Rural Regular Services. Demand Responsive Transport fees apply for shorter journeys. Contactless, TFI Leap Card, and cash accepted.
6. Social Inclusion Transport Grants: Partnership funding from Sláintecare Healthy Communities Programme (€25,000 scheme for 2026) working with Mayo County Council for once-off transport grants to disadvantaged groups.

Pricing tiers

Go-to-market motion3 records

Distribution channels7 records

Marketing channels10 records

Core offering

TFI Local Link Mayo (legal entity Mayo Community Transport CLG) coordinates and delivers rural and community public transport services across County Mayo under the national TFI Local Link brand managed by the National Transport Authority. The portfolio spans Regular Rural Services on fixed routes, Door-to-Door bus services, the TFI Anseo Smart Demand-Responsive Transport (Smart DRT) app-based pilot, Community Cars, an Inisbiggle Island Ferry Service, and HSE-contracted closed shared transport for adults with disabilities, mental ill health, and older persons plus renal dialysis transport to Mayo University Hospital.

Product overview

TFI Local Link Mayo operates as a community and rural public transport service under the National Transport Authority's Rural Transport Programme. The organisation provides a portfolio of interlinked transport services: Regular Rural Services (RRS) offering fixed-route scheduled bus services; TFI Anseo, Ireland's first Smart Demand-Responsive Transport (Smart DRT) app-based service for on-demand rides; Door-to-Door Bus Services (DRT) with flexible routing and home pickups; Community Car services for accessible rural transport; and specialist services including Renal Dialysis transport, Primary Community and Continuing Care transport (HSE contracted), and the Inisbiggle Island Ferry Service. The portfolio also includes Once Off Social Inclusion Transport Support for disadvantaged communities. Services are coordinated through a central call centre in Castlebar and integrate with the broader TFI network via journey planning and ticketing platforms.

Differentiator

Problem solved

Functional benefit

Products and services

• Regular Rural Services (RRS)

Quantifiable outcome

• 96% customer satisfaction for TFI Local Link services nationally (NTA 2024 survey)
• +2 more outcomes

Named customers5 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration6 records

Feature4 records

Partnerships

14 partnerships are on record, tiered major, core and minor.

• Sláintecare Healthy Communities ProgrammemajorStrategic or Co-development Partner · 12 May 2026Partnership for €25,000 Once-Off Transport Grant Scheme 2026 to break down transport barriers and improve access to health and wellbeing services for deprived communities in Erris, Achill, and Northwest Mayo.
• National Transport Authority (NTA)coreStrategic or Co-development PartnerPrimary funding and governance partner managing the Rural Transport Programme. TFI Local Link Mayo operates as an agent of the NTA to coordinate and deliver rural public transport services in County Mayo. The NTA funds services and sets standards under the TFI Local Link national brand.
• Health Service Executive (HSE)coreStrategic or Co-development PartnerContracted by HSE to deliver transport services for adults with disability, mental ill health, and older persons attending day services, vocational training centres and specialised services. Also coordinates renal dialysis patient transport to Mayo University Hospital seven days per week.
• Department of Rural and Community DevelopmentcoreStrategic or Co-development PartnerContract to manage the Inisbiggle Island ferry service, linking island dwellers to mainland daily. Includes bus service connecting islanders to Belmullet, Achill, and other public transport.
• Mayo County CouncilcoreStrategic or Co-development PartnerStrategic partner providing support for TFI Local Link Mayo operations. Head of Community Engagement serves as Director/Chairperson. Collaboration on social inclusion transport schemes including Sláintecare Healthy Communities Programme.
• Louisburgh Senior Resource GroupminorChannel Partner/ Reseller/ DistributorManages the community car service in Louisburgh area as part of the TFI Local Link Mayo network.
• Killala Community CouncilminorChannel Partner/ Reseller/ DistributorManages the community car service in Killala area as part of the TFI Local Link Mayo network.
• Mayo Abbey Community CouncilminorChannel Partner/ Reseller/ DistributorManages the community car service in Mayo Abbey area as part of the TFI Local Link Mayo network.
• Mayo North East (LEADER) Partnership CompanyminorStrategic or Co-development PartnerPartner in co-ordinating once-off social inclusion transport to address transport needs for disadvantaged groups throughout Mayo.
• South Mayo Development CompanyminorStrategic or Co-development PartnerPartner in co-ordinating once-off social inclusion transport to address transport needs for disadvantaged groups throughout Mayo.
• Corduff TravelcoreChannel Partner/ Reseller/ DistributorPrivate bus operator contracted to operate Route 454 Ballina to Castlebar service using electric vehicles. Flagship sustainable transport operator.
• Keane Bus HireminorChannel Partner/ Reseller/ DistributorPrivate operator providing feeder bus service connecting Inisbiggle ferry at Dorans Point to Belmullet and Achill routes.
• University of FlensburgminorStrategic or Co-development PartnerInternational university partnership hosting Master of Engineering students for study visits to learn about sustainable rural transport operations in Belmullet.
• Ballycroy Community CouncilminorChannel Partner/ Reseller/ DistributorCommunity partner providing social services accessed via Inisbiggle ferry service.

Scale indicators9 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Go-Ahead Ireland: Commercial bus operator running PSO routes under the NTA franchise model. Comparable as a scheduled passenger road transport provider in Ireland, though operating larger urban/intercity routes rather than rural DRT.
• Bus Éireann: Ireland's national bus operator and a strategic integration partner for TFI Local Link Mayo via TFI Live Journey Planner and TFI Go. Comparable as a broad incumbent providing scheduled passenger road transport, though at national scale and broader portfolio.

Regional players

• Sligo Leitrim Local Link: County-level rural transport operator serving Sligo and Leitrim under the same TFI Local Link / NTA programme. Highly comparable operating model (fixed routes + DRT + community transport) in a neighbouring northwest region.
• Rural Community Transport NI: Northern Ireland's equivalent rural and community transport provider serving dispersed rural populations with DRT and door-to-door services. Comparable in mission and service mix, though operating under a different jurisdiction.
• TFI Local Link Galway: Sibling TFI Local Link office serving County Galway with the same rural transport service portfolio (regular rural, DRT, community cars). Comparable because it is part of the same national programme under NTA.
• TFI Local Link Cork: Operates the same TFI Local Link rural transport programme brand under the NTA in County Cork. Directly comparable in mandate (fixed-route, door-to-door, HSE-referral services) but serves a separate geography.
• TFI Local Link Donegal: Another county-level TFI Local Link operator under the same NTA Rural Transport Programme. Comparable operating model and customer base (rural, elderly, mobility-impaired passengers) in the northwest.
• TFI Local Link Kerry: County-level TFI Local Link operator delivering rural fixed-route and demand-responsive services in County Kerry under the NTA contract. Functionally identical service model in a different geography.

Others

• Corduff Travel: Private bus operator contracted by TFI Local Link Mayo to operate the Route 454 Ballina–Castlebar electric bus service. Comparable as a delivery partner / fleet operator in the rural transport value chain.
• Iarnród Éireann: Ireland's national rail operator and TFI integration partner via TFI Live Journey Planner. Comparable as a fellow public-transport provider integrated into the same TFI ecosystem, though operating rail rather than road-based DRT.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights7 records

Customer concentration

• Xx.com/LocalLink_Mayo
• YouTubeyoutube.com/channel/UCjf7Bq01Cysy4t7uYf_TFtA
• Facebookfacebook.com/locallinkmayotransport
• LinkedInlinkedin.com/company/tfi-local-link-mayo
• Instagraminstagram.com/tfilocallinkmayo

Revenue estimate

Valuation estimate

Number of profiles

Profiles15 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about TFI Local Link Mayo