Long Neck Water Co

What Long Neck Water Co does

Long Neck Water Company is a regulated public water utility founded in 1997 by nine owners of manufactured home communities in Sussex County, Delaware. The company supplies treated drinking water to more than 4,600 metered residential connections across 17 communities within an exclusive certificated service territory of approximately 10.75 square miles, situated east of Millsboro and west of Lewes and Rehoboth Beach. Operations are governed under Delaware Public Service Commission oversight, which establishes the utility's monopoly franchise within the defined service area.

Groundwater is drawn from the Columbia Aquifer via production wells and treated using disinfection combined with pH and corrosion control before distribution through 120 miles of water main. The system produces over 200 million gallons of finished water annually and operates 24 hours per day, 365 days per year. The utility supports EPA Lead and Copper Rule compliance through a publicly accessible Service Line Inventory Map, maintains quarterly residential meter reading (monthly for commercial accounts), and is staffed by five employees across a single headquarters at 32783 Long Neck Rd, Suite 6.

Revenue is generated through a two-part tariff: a fixed facility fee scaled to meter size and flow capacity, plus a variable usage charge billed per 1,000 gallons consumed. Additional fees apply for service turn-offs, turn-ons, tampering, and reconnections ($25 turn-off, $25 turn-on, $35 after-hours, $75 tampering, $150 reconnection after 30+ days). Customer service and billing are delivered via phone, email, SMS text alerts (keyword ALERT to 22300), and an online bill payment portal hosted by a third-party vendor. The company is privately held, with no disclosed institutional investors, external funding rounds, or parent company.

Name

Long Neck Water Co

Legal name

Long Neck Water Company

Website

https://longneckwater.com

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

1–10 employees

Short description

Long Neck Water Company is a Delaware-regulated public water utility, founded in 1997, that supplies treated groundwater from the Columbia Aquifer to over 4,600 residential connections across 17 manufactured home communities in Sussex County, Delaware.

Ownership category

akta.pro rank

Headquarters

HQ city

Long Neck

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Infrastructure, Operations, Personnel, Others

Revenue model

1. Water Usage Charges: Variable charges based on water consumption measured in 1000th/gallons. Customers pay for actual water usage in addition to fixed facility fees.
2. Facility Fees: Fixed charges on every bill based on the size and flow capacity of the meter. Designed to recover costs of maintaining water supply, treatment process, distribution mains and service lines. Applied regardless of water consumption.

Pricing tiers

Go-to-market motion1 record

Distribution channels1 record

Marketing channels3 records

Core offering

Long Neck Water Company is a regulated water utility that supplies safe, treated drinking water to residential customers in Sussex County, Delaware. Groundwater is pumped from the Columbia Aquifer via production wells, treated through disinfection and pH/corrosion control, and distributed through 120 miles of water main to more than 4,600 metered service connections across 17 manufactured-home communities, providing over 200 million gallons of water annually on a 24/7/365 basis.

Product overview

Long Neck Water Co operates as a water utility company providing residential water services to manufactured home communities. The company offers a unified water service offering that includes water supply from the Columbia Aquifer, treatment (disinfection, pH and corrosion control), and distribution through 120 miles of water main to over 4,600 metered connections. Supporting services include online bill payment, downloadable service forms (Application for Service, Autopay Calendar, Disconnect Service, Tariff), Water Quality Reports, an interactive Service Line Inventory Map for EPA Lead and Copper Rule compliance, and an SMS text alert notification system. The company does not appear to offer technology platform modules or API products—its offerings are focused on core water utility services and customer support tools.

Differentiator

Problem solved

Functional benefit

Products and services

• Residential Water Service Provides safe and dependable drinking water to over 4,600 metered service connections across 17 residential communities in Sussex County, Delaware, sourced from groundwater wells in the Columbia Aquifer and treated through disinfection and pH/corrosion control. Delivered 24 hours a day, 365 days a year through 120 miles of water main, with monthly billing consisting of a fixed facility fee and a variable water usage charge.
• Water Service Connection (New Customer Application)

Named customers1 record

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature1 record

Scale indicators5 records

Recent moves5 records

Expansion highlights3 records

Direct peers

• Artesian Resources Corporation: Public Delaware-based water utility serving residential and commercial customers in similar mid-Atlantic markets under PSC regulation. Directly comparable regulatory regime, customer mix, and scale profile to Long Neck Water.
• The York Water Company: Pennsylvania-based community water utility of similar small-to-mid size, serving a defined service territory under state public utility commission oversight. Highly analogous pure-play regulated water model.
• RGC Resources: Small Virginia-based utility holding company (natural gas and water) of comparable micro-cap scale, sharing similar regulated rate-base economics and small-community customer profile.
• Middlesex Water Company: Small-cap New Jersey water and wastewater utility with comparable customer count and regulated utility economics. Closely aligned in scale, regulated rate-base model, and operational complexity.

Broad incumbents

• SJW Group: Multi-state water utility holding company (CT, TX, CA, FL). Comparable regulated water business model and customer economics, but at significantly greater scale and geographic diversification.
• Essential Utilities (formerly Aqua America): Large multi-state water and natural gas utility with active M&A program focused on smaller community water systems. Comparable regulated water utility economics at much larger scale.
• Veolia North America: Global water and wastewater services operator with a substantial US municipal contract portfolio. Comparable water treatment and distribution expertise, and active acquirer of small US water assets.
• California Water Service Group: Large publicly traded water utility operating regulated water systems in California, Hawaii, New Mexico, and Washington. Same regulated utility economics and rate-base model, though much larger and more geographically diversified.
• American Water Works Company: Largest publicly traded US water and wastewater utility, with a long track record of acquiring small community water systems — a likely strategic counterparty for any Long Neck Water sale process.

Regional players

• Severn Trent plc: UK-listed regulated water utility with comparable rate-base, customer-base, and infrastructure-driven business model, though operating under a different regulatory regime (Ofwat) in a different geography.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks7 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/long-neck-water-co

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Long Neck Water Co