Long Services

What Long Services does

Long Service Corporation is an NSW Government statutory corporation that administers portable long service leave schemes for workers in three industries in New South Wales, Australia: building and construction, community services, and contract cleaning. The corporation's core function is to enable workers to accrue long service leave entitlements that travel with them across multiple employers within their covered industry, addressing a structural problem where workers in mobile, contract-heavy sectors would otherwise lose accumulated leave benefits when changing jobs. As of 27 June 2025, more than 250,000 workers were covered under the Community Services Industry scheme alone.

The technology backbone consists of three industry-specific web portals. The Building and Construction Portal and the Community Services Industry Portal are built on the Salesforce platform and hosted at longservice.my.site.com, providing separate login environments for workers, employers, levy payers, and tax agents. The Contract Cleaning Industry operates on the LeaveTrack WebReturns system for online registration, login, and service return submissions. A new Community Services Industry Business Lookup Tool was launched in November 2025 through Service NSW, extending the corporation's distribution into the broader NSW Government digital identity ecosystem. The corporation also maintains a public Data Breach Notification Register under the Mandatory Notification of Data Breaches Scheme.

The business model is levy-based rather than commercial. Long Service Corporation is funded by statutory levies collected from employers in the three covered industries, with the Community Services Industry levy rate reduced effective 24 April 2026. Employers submit service returns and pay levies through the dedicated employer portals, while workers self-register and check entitlement balances through worker portals. Phone support is provided at 13 14 41 during business hours. The corporation operates from Sydney, NSW, with a team of 21 employees, and is overseen by the NSW Government as a state-level statutory authority.

Name

Long Services

Legal name

Long Service Corporation

Website

https://longservice.nsw.gov.au

Company type

Private

Operating status

Operating

Headcount range

11–50 employees

Short description

Long Service Corporation is an NSW Government statutory corporation administering portable long service leave schemes for building and construction, community services, and contract cleaning workers in New South Wales, Australia, funded by statutory employer levies and delivered through industry-specific Salesforce and LeaveTrack web portals.

Ownership category

akta.pro rank

Product category

Government Portable Long Service Leave Administration

NAICS

Office Administrative Services (56111)

SIC

Services-Miscellaneous Business Services (7380)

akta.pro primary industry

Leave Management Administration (PTO, FMLA, Statutory Leave) (BPACAIAG)

akta.pro secondary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Portable long service leave
• Long service scheme administration
• Statutory levy collection
• Worker entitlement portals
• Government compliance schemes

Headquarters

HQ city

Sydney

HQ country

Australia

HQ region

Oceania

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Marketing or Sales, Others

Revenue model

1. Levy collection from employers: Long Service Corporation collects levies from employers in the building & construction, community services, and contract cleaning industries to fund portable long service leave entitlements. The levy rate for the Community Services Industry scheme was recently reduced. Employers submit service returns and pay applicable levies through dedicated employer portals.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels4 records

Core offering

Long Service Corporation administers portable long service leave schemes in NSW for the building and construction, community services, and contract cleaning industries. It provides industry-specific self-service web portals where workers register and track portable leave entitlements, and where employers submit service returns and pay statutory levies. The agency also operates supporting tools such as the Service NSW-integrated Business Lookup Tool and a public data breach notification register, with phone support during business hours.

Product overview

Long Service Corporation is a NSW Government agency that administers portable long service schemes for three industries: building and construction, community services, and contract cleaning. The corporation operates a unified platform with industry-specific web portals (Building and Construction Industry Portal, Community Services Industry Portal, and Contract Cleaning Industry Portal branded as LeaveTrack) serving workers, employers, levy payers, and tax agents. Supporting tools include the Community Services Industry Business Lookup Tool and the Data Breach Public Notification Register.

Differentiator

Problem solved

Functional benefit

Products and services

• Building and Construction Industry Portal Web portal for building and construction workers and employers in NSW to manage portable long service leave entitlements, including worker registration, levy payments, and service credit tracking across multiple employers in the industry.
• Community Services Industry Portal Web portal for community services workers and employers in NSW to manage portable long service leave entitlements, accessible via MyServiceNSW, serving more than 250,000 covered workers.
• Contract Cleaning Industry Portal (LeaveTrack) LeaveTrack WebReturns portal for contract cleaning workers and employers in NSW to manage portable long service leave, featuring online worker registration (using Registration Number, name, and date of birth), separate employer logins, and service return submissions.
• Community Services Industry Business Lookup Tool Tool integrated through Service NSW that enables users to look up community services industry businesses for compliance and verification within the NSW Community Services Industry portable long service leave scheme.
• Data Breach Public Notification Register Public register listing eligible data breaches under the Mandatory Notification of Data Breaches Scheme pursuant to the Privacy and Personal Information Protection Act 1998, demonstrating compliance with NSW privacy obligations.

Quantifiable outcome

• 250,000+ community services workers covered by the scheme as of 2025 reforms

Named customers1 record

Segments3 records

Ideal customer profiles5 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature4 records

Partnerships

One partnership is on record.

• Service NSWcoreTechnology or Integration · 26 November 2025The Community Services Industry Business Lookup Tool is integrated through Service NSW, enabling businesses to be looked up within the community services industry scheme via the Service NSW platform.

Scale indicators3 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• WorkSafe Victoria: State government agency administering workers compensation and occupational health in Victoria. Comparable as a public-sector entity with employer-levy funding, statutory compliance framework, and digital service delivery to employers and workers.
• Victorian Building Authority (VBA): Broader Victorian state regulatory body that includes functions overlapping with construction-industry scheme administration. Comparable as an adjacent state-level public-sector regulator with employer-levy and self-service digital channels.
• SafeWork NSW: NSW workplace health and safety regulator. Comparable as a same-jurisdiction state government agency that administers employer-facing compliance schemes, with digital self-service channels and statutory enforcement authority over NSW employers.
• icare NSW (Insurance and Care NSW): NSW Government statutory corporation administering workers insurance and care schemes. Comparable as a same-jurisdiction state government entity with employer-levy funding, statutory mandate, and self-service digital portals for stakeholders.

Others

• Service NSW: NSW Government one-stop digital service platform and a direct integration partner for Long Service Corporation's Business Lookup Tool. Comparable as the enabling cross-government digital channel through which the scheme extends its reach to NSW businesses.
• AustralianSuper: Large Australian superannuation fund with employer contribution collection, member online portals, and statutory compliance frameworks. Adjacent in operating model (employer-mandated contributions, self-service member portal, regulatory reporting) though not a state government entity.

Regional players

• CoINVEST (Victorian Long Service Leave Authority): Victorian statutory authority administering portable long service leave for construction, cleaning, and community services workers — directly mirroring Long Service Corporation's three-industry scheme structure in another Australian state.
• QLeave (Queensland Building and Construction Industry Long Service Leave Authority): Queensland's state-level statutory authority administering portable long service leave for the building and construction industry. Directly comparable in mandate, scheme structure, and self-service portal model to Long Service Corporation, but operating in a different Australian state.
• Tasmanian Long Service Leave Authority: Tasmania's state-level long service leave authority covering building, construction, and cleaning industries. Closely comparable in statutory mandate, levy funding model, and self-service portal-based administration to Long Service Corporation.
• South Australian Long Service Leave Authority: Administers portable long service leave schemes in South Australia for building, construction, and contract cleaning industries. Same state-government statutory model and employer-levy funding as Long Service Corporation, but in a different jurisdiction.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/@LongServiceCorporation
• Facebookfacebook.com/longservicensw
• LinkedInlinkedin.com/company/long-services

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Long Services