Hotel los pinos
Los Pinos Resort & Spa Termal is a 148-employee all-inclusive thermal resort in Termas de Río Hondo, Argentina, operating since 2002. It serves families, wellness seekers, and sports travelers with five room categories built around a natural geothermal aquifer.
- Company typePrivate
- Founded2002
- HeadquartersTermas de Río Hondo, Argentina
- Headcount101–250
- GTM typeB2C
- OfferingServices
What Hotel los pinos does
Hotel Los Pinos (legal name: Los Pinos Resort & Spa Termal) is a 148-employee all-inclusive thermal resort located in Termas de Río Hondo, Province of Santiago del Estero, Argentina. Founded in 2002, it pioneered the All Inclusive resort concept in Argentina and occupies approximately 30,000 square meters of parks, gardens, and galleries. The property sits atop the natural Río Hondo geothermal aquifer (12 square kilometers, water temperatures 30-85°C), and all pool and bathing water is sourced from this resource — a natural-asset advantage that the company highlights as differentiating it from competitors using partially treated or non-thermal water.
The resort offers five distinct room categories (Colonial, Mediterráneo, Mediterráneo Terrace, Americano, Suite VIP) and an All Inclusive package covering accommodation, meals, beverages, thermal pools, jacuzzi, sauna, sports facilities, cinema, dedicated kids/teen clubs (Semillitas 1-3 years, Pinitos 4-7 years, Punto Teens 8+ years), and daily organized recreation. Revenue is generated primarily through multi-night All Inclusive packages priced per person on double occupancy in Argentine pesos, with seasonal peak pricing during winter vacation, Christmas, New Year, Carnival, and Spring Break periods. Supplementary revenue comes from separately charged spa and wellness treatments.
The go-to-market model is direct-to-consumer: bookings are captured through a proprietary website booking engine, a toll-free 0800 call center, WhatsApp, walk-ins, and physical sales offices in Buenos Aires and Mar del Plata. Distribution is fully direct — no OTA or third-party reseller partnerships are evidenced — and reservations are supported by installment payment plans (Ahora 3, Ahora 6) plus a three-payment booking schedule. Customer segments span families, leisure couples, wellness travelers seeking therapeutic thermal-water benefits, and active/sports travelers. The property operates as part of a broader multi-property Argentine hotel network (Hoteles Ushuaia group) with sister hotels across Ushuaia, El Calafate, Bariloche, Puerto Madryn, and Mar de las Pampas.
Hotel los pinos firmographics
Firmographics- Name
- Hotel los pinos
- Legal name
- Los Pinos Resort & Spa Termal
- Website
- https://lospinoshotel.com.ar
- Company type
- Private
- Founded year
- 2002
- Operating status
- Operating
- Headcount range
- 101–250 employees
- Short description
- Los Pinos Resort & Spa Termal is a 148-employee all-inclusive thermal resort in Termas de Río Hondo, Argentina, operating since 2002. It serves families, wellness seekers, and sports travelers with five room categories built around a natural geothermal aquifer.
- Ownership category
- akta.pro rank
Hotel los pinos industry classification
Industry- Product category
- All-Inclusive Resort Hospitality
- NAICS
- Traveler Accommodation (7211), Hotels (except Casino Hotels) and Motels (72111), Full-Service Restaurants (722511)
- SIC
- Hotels, Rooming Houses, Camps & Other Lodging Places (7000), Hotels & Motels (7011)
- akta.pro primary industry
- Luxury Wellness & Spa Resorts (THAGACAG)
- akta.pro secondary industries
- Luxury All-Inclusive Resorts (THAGAKAC), Resort-Area Full-Service Hotels (Non–All-Inclusive) (THAGAAAD)
Keywords
Where Hotel los pinos is headquartered
LocationHeadquarters
- HQ city
- Termas de Río Hondo
- HQ country
- Argentina
- HQ region
- Latin America
Offices3 records
Markets served
Hotel los pinos business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain
Revenue model
- All Inclusive Packages: The primary revenue stream is All Inclusive lodging packages (room + meals + beverages + activities + thermal pool access). Packages range from 3-night to 7-night stays across room categories (Colonial, Mediterráneo, Mediterráneo Terrace, Americano, Suite). Pricing is per person, double occupancy, in Argentine pesos.
- Spa and Wellness Services: Additional revenue from spa treatments including facial and body treatments, massages (charged separately). Some services like Scottish shower and dry sauna are included in the All Inclusive rate, while others are paid add-ons.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Subscription | Multi-year contract | Colonial Room - Most traditional rooms in the historic hotel core |
| Subscription | Multi-year contract | Mediterráneo Room - Modern renovated rooms with contemporary design |
| Subscription | Multi-year contract | Americano / Mediterráneo Terrace - Higher-end rooms with terrace or accessibility features |
| Subscription | Multi-year contract | Suite VIP - 70m2 adult-exclusive suite with separate living room, double bathtub, thermal bathtub |
| Subscription | Multi-year contract | All Inclusive Multi-night Packages - 4, 5, 7-night all-inclusive plans |
Go-to-market motion1 record
Distribution channels4 records
Marketing channels7 records
Hotel los pinos product offering
Product offeringCore offering
Los Pinos Resort & Spa Termal is an all-inclusive thermal resort in Termas de Río Hondo, Argentina, offering lodging across five room categories (Colonial, Mediterráneo, Mediterráneo Terrace, Americano, Suite) bundled with meals, beverages, thermal pool access, spa services, sports facilities, recreation programs, and age-specific youth spaces. Its core differentiator is access to 100% natural thermal water sourced from the local Río Hondo geothermal aquifer, complemented by on-site gastronomy featuring Argentine cuisine and structured daily entertainment programming.
Product overview
Los Pinos Resort & Spa Termal is an all-inclusive hotel and resort located in Termas de Río Hondo, Argentina, occupying 30,000 square meters of parks and gardens. The resort offers five distinct room categories: Colonial (historic traditional rooms), Mediterráneo (modern renovated rooms), Mediterráneo Terrace (rooms with terrace), Americano (spacious rooms with King Size beds), and Suite (70m2 exclusive adult suite). The core offering is the All Inclusive package that includes meals, beverages, thermal pools with jacuzzi, sauna, sports facilities, and entertainment. Additional services encompass thermal SPA treatments, gastronomy featuring Argentine and international cuisine, recreation programs with daily activities for all ages, and specialized youth spaces (Semillitas for toddlers, Pinitos for children, and Punto Teens for teenagers). The resort leverages natural thermal mineralized waters at 30-85°C, rich in therapeutic minerals, as its primary differentiating feature.
Differentiator
Problem solved
Functional benefit
Products and services
- Colonial Room Traditional rooms in the hotel's historic core, equipped with comfort amenities for a restful stay. Targeted at guests seeking the classic Los Pinos experience.
- Mediterráneo Room Modern renovated rooms featuring contemporary design and aesthetics, with equipment designed for maximum comfort, enjoyment, and rest during vacation.
- Mediterráneo Terrace Room Modern rooms with great design and a spacious terrace, with equipment designed for maximum comfort, enjoyment, and rest during vacation.
- Americano Room Spacious rooms with air conditioning, TV, King Size bed, ample closets, and electronic safe, designed to satisfy all guest needs with a high service level.
- Suite VIP 70m² exclusive adult-only suite with living room, TV, bathroom, minibar, double bathtub, garden views, and premium details.
- All Inclusive Package Full all-inclusive service offered since 2002, including all meals, beverages, use of all facilities, thermal pools, jacuzzi, sauna, sports activities, entertainment, and recreation programs. Available as 4, 5, and 7-night packages across all room categories.
- Thermal Waters and Spa Thermal mineralized waters at temperatures between 30–85°C covering 12 square kilometers, rich in sodium, potassium, calcium, phosphorus, magnesium, and trace elements. The waters are ideal for stimulating body defenses, purifying blood, and treating respiratory, digestive, or rheumatic conditions. Included in the All Inclusive rate with optional paid spa treatments.
- Gastronomy Argentine and international cuisine with buffet breakfast, lunch, snacks, and formal dinners. Includes traditional Saturday asado with folk music and Sunday northern goat (chivito). Unlimited access to bars and ice cream throughout the stay.
- Recreation Program Daily activities including zumba, spinning, aquagym, tennis, paddle, tejo, bike tours, walking tours, nightly shows, themed nights, dance competitions, theater, cinema with 3 daily screenings, and art classes at the Atelier.
- Youth Spaces Age-specific youth programs including Semillitas (1–3 years) with specialized staff, Pinitos (4–7 years) with games and activities, and Punto Teens (8+ years) with gaming consoles, computers, table football, and ping pong.
- Sports Facilities Fully equipped gym, tennis courts, soccer, paddle, bocce, tejo, volleyball, daily walks, bike tours, fitness classes, hydrogym, yoga, and relaxation.
Companies that use Hotel los pinos
Customer profileSegments4 records
Ideal customer profiles3 records
Hotel los pinos technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature1 record
Hotel los pinos partnerships and signals
Strategic signalScale indicators2 records
Recent moves6 records
Expansion highlights6 records
Hotel los pinos competitors and assessment
Company assessmentBroad incumbents
- Park Hyatt Mendoza: Luxury wine-country resort with full-service spa and thermal/wellness offerings. Comparable as an upper-tier Argentine resort with spa amenities and premium leisure positioning.
- Llao Llao Hotel Resort, Golf & Spa: Iconic luxury resort in Bariloche combining lodging, golf, and spa amenities. Comparable as an established Argentine luxury resort targeting leisure travelers with full-service amenities (directly referenced under sister-property portfolio listing).
- Meliá Iguazú: International-brand resort adjacent to Iguazú Falls with spa, pools, and all-inclusive packages. Comparable as a destination leisure resort with full-service amenities and packaged pricing in Argentina.
- Faena Hotel Buenos Aires: Ultra-luxury hotel with Faena Spa and wellness programming. Comparable as a premium-tier Argentine hospitality brand with a strong spa/wellness pillar.
- Alvear Palace Hotel: Leading luxury hotel group in Argentina with spa and wellness offerings. Comparable as an established upper-tier domestic hospitality brand competing for premium leisure and family stays.
Direct peers
- Hotel & Spa Termas de Cacheuta: Thermal resort in Mendoza province centered on natural hot springs, pools, and wellness services. Directly comparable as an Argentine thermal resort/spa with similar therapeutic-water positioning.
- Hotel Termal Villavicencio: Mendoza-based thermal hotel leveraging natural mineral hot springs. Comparable as an Argentine destination resort built around thermal water amenities and wellness positioning.
- Calafate Parque Hotel: El Calafate resort hotel and sister property in the same Argentine hotel group ecosystem (referenced in site footer). Comparable as a domestic leisure resort with similar full-service positioning.
- Los Acebos Ushuaia Hotel: Patagonian resort hotel and sister property in the same Argentine hotel group ecosystem. Comparable as a domestic full-service resort targeting leisure travelers (directly referenced in site footer).
- Las Hayas Ushuaia Resort: Ushuaia resort hotel and explicit sister property in the same hotel group as Los Pinos (referenced in site footer). Directly comparable as a domestic Argentine resort with full-service amenities and similar target leisure segment.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat3 records
Key risks6 records
Key highlights7 records
Customer concentration
Hotel los pinos social profiles
Digital presenceHotel los pinos financial estimates
Financial estimateRevenue estimate
Valuation estimate
Hotel los pinos leadership team
Management profileNumber of profiles
Hotel los pinos funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Hotel los pinos M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Hotel los pinos
What does Hotel los pinos do?
Los Pinos Resort & Spa Termal is an all-inclusive thermal resort in Termas de Río Hondo, Argentina, offering lodging across five room categories (Colonial, Mediterráneo, Mediterráneo Terrace, Americano, Suite) bundled with meals, beverages, thermal pool access, spa services, sports facilities, recreation programs, and age-specific youth spaces. Its core differentiator is access to 100% natural thermal water sourced from the local Río Hondo geothermal aquifer, complemented by on-site gastronomy featuring Argentine cuisine and structured daily entertainment programming.
Is Hotel los pinos a public or private company?
Hotel los pinos is a private company. It is classified as unknown and is currently operating.
When was Hotel los pinos founded?
Hotel los pinos was founded in 2002. It employs 101 to 250 people.
Where is Hotel los pinos based?
Hotel los pinos is headquartered in Termas de Río Hondo, Argentina, in the Latin America region.
How does Hotel los pinos make money?
Two revenue lines are on record. All Inclusive Packages are the primary driver. The others are spa and Wellness Services.
Who are Hotel los pinos's main competitors?
Broad incumbents on record are Park Hyatt Mendoza, Llao Llao Hotel Resort, Golf & Spa, Meliá Iguazú, Faena Hotel Buenos Aires and Alvear Palace Hotel. Direct peers are Hotel & Spa Termas de Cacheuta, Hotel Termal Villavicencio, Calafate Parque Hotel, Los Acebos Ushuaia Hotel and Las Hayas Ushuaia Resort.
Does Hotel los pinos have an API?
No public API is recorded for Hotel los pinos.
What industry is Hotel los pinos in?
Hotel los pinos's product category is All-Inclusive Resort Hospitality. Its primary akta.pro industry code is THAGACAG, Luxury Wellness & Spa Resorts, with a secondary code of THAGAKAC, Luxury All-Inclusive Resorts. Its NAICS code is 7211 and its SIC code is 7000.