Lotte Hotel Moscow

What Lotte Hotel Moscow does

Lotte Hotel Moscow is a five-star luxury hotel located in Moscow, Russia, operating as a wholly-owned property within the LOTTE HOTELS & RESORTS portfolio, the largest South Korean luxury hotel chain founded in 1972. The hotel was established in 2010 and employs approximately 139 people, serving as the flagship Russian property in a national portfolio that also includes Lotte Hotel St. Petersburg, Lotte Hotel Samara, and Lotte Hotel Vladivostok. Its primary customer segment consists of luxury business and leisure travelers seeking high-end accommodation with Korean-influenced hospitality standards, alongside secondary segments of romance/celebration travelers, spa and wellness enthusiasts, and special-occasion guests.

The hotel's product offering spans luxury accommodations across multiple room tiers including standard rooms, Charlotte suites, Presidential suites, and Royal suites; the Bali-style Mandara Spa offering Balinese massage, hammam, jacuzzi, and silk bath; a multi-venue food and beverage program (MENU Breakfast Restaurant, The Lounge Bar, OVO restaurant, MEGUmi restaurant); the Aldo Coppola hair and beauty salon; and event services for weddings and corporate occasions. Distribution runs through a multilingual direct-booking website (Russian, English, Arabic, Chinese, Korean) integrated with TravelLine's online reservation system, complemented by the centralized Lotte Hotels & Resorts booking platform.

The business operates as a privately-held subsidiary of the Lotte Group conglomerate, with no publicly disclosed financials, funding events, or AI/ML capabilities. Revenue is generated through one-time accommodation bookings, professional services (spa, F&B, salon), and themed promotional packages (Bali Escape spa weekends, Your Perfect Wedding, Happy Birthday with suite upgrades and 10% service discounts, and New Year Magic). Pricing is quote-based and not publicly disclosed, and the hotel has no mobile app, disclosed API, or third-party technology integrations beyond the TravelLine booking platform.

Name

Lotte Hotel Moscow

Legal name

LOTTE HOTELS & RESORTS

Website

https://lottehotel.ru

Company type

Private

Founded year

1972

Operating status

Operating

Headcount range

101–250 employees

Short description

Lotte Hotel Moscow is a five-star luxury hotel in Moscow, part of LOTTE HOTELS & RESORTS, the largest South Korean luxury hotel chain. It serves discerning business and leisure travelers with premium accommodations, Mandara Spa, multiple restaurants, and event venues.

Ownership category

akta.pro rank

Product category

Luxury Hotel Services

NAICS

Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Airport Full-Service Hotels (THAGAAAB)

akta.pro secondary industry

Lounge Bars & Hotel Bars (THAFAEAI)

Keywords

• Luxury hotel services
• Five-star accommodations
• Spa and wellness
• Fine dining restaurants
• Wedding and event venues

Headquarters

HQ city

Moscow

HQ country

Russia

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Hotel Accommodation: Room bookings at five-star luxury hotel with various room categories including standard rooms, suites (Charlotte, Presidential, Royal), and special themed accommodations
2. Mandara Spa Services: Bali-style spa treatments including Balinese massage, thermal complex with sauna, hammam, jacuzzi, and silk bath services
3. Wedding and Event Services: Wedding packages including venue decoration, photography sessions, romantic dinners, and event planning services
4. Food and Beverage: Restaurant services including MENU Breakfast Restaurant, The Lounge Bar, OVO restaurant, and MEGUmi restaurant with in-room dining options
5. Additional Hotel Services: Valet parking, concierge services, late check-out, upgrade services, and access to fitness center and pool facilities

Go-to-market motion1 record

Distribution channels3 records

Marketing channels3 records

Core offering

Lotte Hotel Moscow is a five-star luxury hotel in Moscow offering premium guest room accommodation across standard rooms and suites (Charlotte, Presidential, Royal). The property operates the Mandara Spa providing Balinese massage and hydrotherapy, four food and beverage outlets (MENU Breakfast Restaurant, The Lounge Bar, OVO, MEGUmi), wedding and event planning services, the Aldo Coppola beauty salon, and ancillary guest services such as valet parking, concierge, fitness center, and pool access. Reservations are processed through a TravelLine-powered online booking system integrated with the broader Lotte Hotels & Resorts platform.

Product overview

LOTTE HOTELS & RESORTS is a South Korean luxury hotel chain founded in 1972, operating a portfolio of five-star properties across Asia, the US, and Europe, with four Russian properties in Moscow, St. Petersburg, Samara, and Vladivostok. The core offering consists of luxury hotel accommodations complemented by ancillary services including Mandara Spa (Bali-style wellness), multiple dining venues (MENU Breakfast Restaurant, OVO, MEGUmi, The Lounge Bar, Aldo Coppola salon), and special occasion packages (Bali Escape spa weekends, wedding packages, birthday packages, New Year offers). The properties use TravelLine's online booking system for reservations.

Differentiator

Problem solved

Functional benefit

Brands

• Mandara Spa: World-famous Balinese spa brand operating within LOTTE HOTEL properties
• MENU Breakfast Restaurant
• The Lounge
• OVO Restaurant
• MEGUmi Restaurant
• Aldo Coppola

Products and services

• Lotte Hotel Moscow Accommodation Five-star luxury hotel accommodation in central Moscow offering multiple room categories including standard rooms and signature suites (Charlotte, Presidential, Royal). Provides in-room amenities, free Wi-Fi, underground parking, late check-out options, and access to the fitness center and pool. Targeted at discerning leisure and business travelers seeking premium Korean-style hospitality.
• Mandara Spa Bali-style spa complex at Lotte Hotel Moscow offering traditional Balinese massage, hydrotherapy area with sauna, hammam, jacuzzi, and silk bath services. Available to hotel guests and external customers seeking authentic Balinese wellness treatments in central Moscow.
• Happy Birthday from LOTTE Package Birthday celebration package including upgrade to Junior or Executive suite, 10% discount on hotel services across OVO, MEGUmi, The Lounge Bar, Mandara Spa, and Aldo Coppola, festive room decoration, and welcome sparkling wine with signature bento cake. For guests celebrating birthdays at the hotel.
• Bali Escape Spa Weekend Package Weekend package featuring Balinese massage at Mandara Spa, welcome sparkling wine, in-room tea ceremony with mini desserts, pool and fitness access, and late check-out until 16:00. Targeted at guests seeking a city-based wellness retreat without leaving Moscow.
• New Year Magic with Breakfast Package Festive New Year offer including breakfast, designed to provide a holiday accommodation experience at Lotte Hotel Moscow during the New Year period.
• Your Perfect Wedding at LOTTE Package Wedding package including accommodation upgrade, chef breakfast for two, photo shoot opportunities, romantic amenities, 20% discount at Mandara Spa, and late check-out at 14:00. Targeted at couples seeking a luxury wedding celebration at the hotel.
• MENU Breakfast Restaurant Hotel restaurant at Lotte Hotel Moscow serving buffet breakfast as part of accommodation and spa packages. Open to hotel guests and external visitors.
• OVO Restaurant Hotel restaurant at Lotte Hotel Moscow offering à la carte dining for hotel guests and external visitors; participates in the 10% discount offered under the Happy Birthday package.
• MEGUmi Restaurant Hotel restaurant at Lotte Hotel Moscow offering dining for hotel guests and external visitors; participates in the 10% discount offered under the Happy Birthday package.
• The Lounge Bar Hotel lounge bar at Lotte Hotel Moscow serving beverages and light fare, including chef breakfast for wedding package guests. Participates in the 10% Happy Birthday package discount.
• Aldo Coppola Beauty Salon Hair and beauty salon service at Lotte Hotel Moscow under the Aldo Coppola brand, available to hotel guests and external customers. Participates in the 10% Happy Birthday package discount.

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• TravelLinecoreTechnology or IntegrationTravelLine provides the integrated online booking system for hotel reservations, enabling real-time availability checking and booking functionality across the Lotte Hotels & Resorts website.

Scale indicators3 records

Recent moves6 records

Expansion highlights4 records

Direct peers

• Hotel Metropol Moscow: Historic five-star luxury hotel opposite the Bolshoi Theatre, serving the same premium leisure and cultural-tourism segment with comparable heritage positioning, dining, and event venues.
• St. Regis Moscow Nikolskaya: Five-star Marriott luxury hotel in central Moscow targeting the same high-end leisure and corporate segments, with comparable butler service, dining venues, and event facilities.
• Ararat Park Hyatt Moscow: Five-star Hyatt luxury property in central Moscow serving the same luxury business traveler base with comparable room categories, F&B outlets, and event spaces.
• Four Seasons Hotel Moscow: Five-star luxury hotel in central Moscow operating in the same premium tier, with similar room, spa, F&B, and event offerings and a directly overlapping international traveler target customer. Most direct head-to-head competitor in the Moscow luxury segment.
• The Carlton, Moscow (Marriott): Five-star Marriott luxury hotel near the Red Square, competing directly for international luxury travelers and group bookings with similar room tiers, restaurants, and event capabilities.
• Radisson Royal Hotel, Moscow: Large five-star hotel on the Moskva River with extensive event and F&B facilities, competing for both leisure luxury and high-volume corporate group business in Moscow.
• National Hotel, Moscow: Five-star historic hotel overlooking Red Square, targeting a similar mix of international leisure, cultural, and government-adjacent travelers with comparable room and event offerings.
• Hotel Baltschug Kempinski Moscow: Historic five-star luxury hotel across from the Kremlin, competing head-to-head for international leisure travelers and upscale corporate groups with overlapping spa, dining, and meeting amenities.
• The Ritz-Carlton, Moscow: Marriott's flagship luxury property in Moscow, located adjacent to Red Square. Competes for the same luxury business and leisure travelers, with overlapping suite, F&B, and event venue positioning.

Regional players

• Lotte Hotel St. Petersburg: Sister Lotte property in a different Russian city, sharing brand, booking platform, and service standards but serving the St. Petersburg market; relevant as a same-brand network peer and intra-Russia cross-sell comparison.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/lotte-hotel-moscow

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Lotte Hotel Moscow