Madison Emergency Medical Services
Madison Emergency Medical Services is a non-profit founded in 1986 that provides 24/7 Advanced Life Support ambulance response and patient transport to the 18,000+ residents of Madison, Connecticut, operating two ALS ambulances with mutual aid agreements with seven surrounding towns and supplemental community training and fundraising programs.
- Company typePrivate
- Founded1986
- HeadquartersMADISON, Connecticut, United States
- Headcount11–50
- GTM typeB2C
- OfferingServices
What Madison Emergency Medical Services does
Madison Emergency Medical Services is a non-profit emergency medical services organization founded in 1986 and headquartered at 9 Old Route 79, Madison, Connecticut. It operates as the exclusive 911-response EMS provider for the Town of Madison, running two Advanced Life Support (ALS) ambulances staffed 24/7 by EMTs and paramedics, with an average emergency response time of approximately six minutes. The organization responds to 2,200+ calls for service annually, transports 1,400+ patients per year, and serves a population of 18,000+ Madison residents and visitors. Technical capabilities include 12-lead ECG cardiac assessment and the operation of a 70-AED Heart Safe Community deployment network (12 publicly accessible 24/7). Mutual aid agreements extend operational reach to seven surrounding Connecticut towns, and the organization coordinates emergency response with Madison Hose Company #1, North Madison Volunteer Fire Company, and the U.S. Coast Guard for water rescues along Long Island Sound.
The organization's revenue model is a hybrid of three streams: recurring municipal appropriations from the Town of Madison, patient billing through insurance and Medicare, and community donations supplemented by the Madison Flag Initiative fundraiser (flags at $50, kits at $95). Secondary product lines include paid medical standby services for community events and free/paid community training programs covering CPR, AED, First Aid, and STOP THE BLEED. Madison EMS maintains a strategic partnership with Yale-New Haven Hospital Center for EMS, which provides paramedic medical authorization and governs training/certification standards. The organization is governed by a Board of Directors open to community members and employs approximately 14 paid professionals.
Distribution is concentrated in a single Connecticut municipality, with no geographic expansion, no AI/ML technology stack, no app or digital platform, and no investor funding. The primary customer base is geographically captive, and brand strength derives from 40 years of continuous operation, the Heart Safe Community designation, and deep civic engagement via training, the flag fundraiser, and school outreach.
Madison Emergency Medical Services firmographics
Firmographics- Name
- Madison Emergency Medical Services
- Legal name
- Madison Emergency Medical Services
- Website
- https://madisonctems.org
- Company type
- Private
- Founded year
- 1986
- Operating status
- Operating
- Headcount range
- 11–50 employees
- Short description
- Madison Emergency Medical Services is a non-profit founded in 1986 that provides 24/7 Advanced Life Support ambulance response and patient transport to the 18,000+ residents of Madison, Connecticut, operating two ALS ambulances with mutual aid agreements with seven surrounding towns and supplemental community training and fundraising programs.
- Ownership category
- akta.pro rank
Madison Emergency Medical Services industry classification
Industry- Product category
- Emergency Medical Services
- NAICS
- Ambulance Services (62191)
- SIC
- Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)
- akta.pro primary industry
- Hospital-Based EMS & Mobile Integrated Health (HLAFANAC)
- akta.pro secondary industries
- Interfacility Transport (IFT) & Patient Transfer Services (HLAFANAF), Crisis Intervention & Emergency Planning/Response Coordination (HSABAIAN)
Keywords
Where Madison Emergency Medical Services is headquartered
LocationHeadquarters
- HQ city
- MADISON, Connecticut
- HQ country
- United States
- HQ region
- North America
Offices1 record
Markets served
Madison Emergency Medical Services business model
Business model- GTM type
- B2C
- Offering type
- Services
- Cost components
- Personnel, Operations, Technology or R&D, Marketing or Sales, Infrastructure, Others
Revenue model
- Town Funding: Madison EMS receives operational funding from the Town of Madison, which supplements their overall budget for emergency medical services coverage.
- Patient Billing: Madison EMS bills patients for services through insurance and Medicare, while also working with patients who may have difficulty paying their bills.
- Flag Initiative Fundraiser: Community fundraiser selling American flags ($50) and flag kits ($95) with 100% of proceeds supporting operations, equipment, training, and community programs.
- Donations: Non-profit organization accepting community donations to support emergency medical care operations and mission.
- Special Event Standby Services: Provides medical standby coverage for community events and gatherings, generating revenue for services rendered.
- Training Programs: Community training courses including American Heart Association HeartSaver CPR AED First Aid classes, STOP THE BLEED, and Tuesday Night Training offered to the public.
Pricing tiers
| Model | Billing | Price |
|---|---|---|
| Unit Pricing | Pay-as-you-go | American Flags |
| Unit Pricing | Pay-as-you-go | Flag Kits |
Go-to-market motion1 record
Distribution channels3 records
Marketing channels4 records
Madison Emergency Medical Services product offering
Product offeringCore offering
Madison Emergency Medical Services provides 24/7 Advanced Life Support (ALS) emergency medical response and patient transportation for the Town of Madison, Connecticut, operating two fully staffed ALS ambulances with an average 6-minute response time. The organization also provides on-site medical standby for community events and offers free CPR, AED, First Aid, and STOP THE BLEED training programs to residents and local organizations.
Product overview
Madison Emergency Medical Services is a single-service EMS organization providing 24/7 emergency medical care to the Town of Madison, Connecticut. The core offering is emergency medical response and patient transportation with two Advanced Life Support (ALS) equipped ambulances staffed around the clock. Secondary services include event medical standby coverage, community training programs (Community Training Initiative and Tuesday Night Training offering CPR, AED, First Aid, and STOP THE BLEED classes), and the Madison Flag Initiative fundraiser.
Differentiator
Problem solved
Functional benefit
Products and services
- Emergency Medical Services 24/7 Advanced Life Support (ALS) emergency medical response and transportation for residents and visitors of Madison, CT, handling over 2,200 calls and transporting more than 1,400 patients annually with two fully staffed ALS ambulances.
- Medical Standby Services On-site medical coverage for community events including 4th of July celebrations, parades, concerts, and sporting events, with ambulances and first aid stations provided.
- Community Training Initiative Life-saving skills training program offering American Heart Association HeartSaver CPR AED First Aid classes and STOP THE BLEED training to community members.
- Tuesday Night Training Periodic Tuesday evening first aid and life-saving classes offered free to the public, covering topics including STOP THE BLEED, basic first aid, CPR, and AED use.
- Madison Flag Initiative Community fundraiser selling American-made 3'x5' flags for $50 and complete flag kits for $95, with 100% of proceeds supporting EMS operations, training, and equipment.
Quantifiable outcome
- 2,200+ annual calls for service
- +4 more outcomes
Companies that use Madison Emergency Medical Services
Customer profileNamed customers5 records
Segments5 records
Ideal customer profiles3 records
Madison Emergency Medical Services technology and API
TechnologyTechnology focussed No
API detail
- Has API
- No
- API docs
- API detail
Core technology
AI maturity
App detail
Feature3 records
Madison Emergency Medical Services partnerships and signals
Strategic signalPartnerships
Eleven partnerships are on record, tiered core and minor.
- Madison Hose Company #1coreMadison's all-volunteer fire department established in 1907, serving downtown Madison and the southern portion of town. Provides specialized water rescue capabilities including Marine 1 and a Zodiac inflatable for on-water emergencies. Coordinates with Madison EMS for medical emergencies and fire response.
- North Madison Volunteer Fire CompanycoreEstablished in 1925, covering the northern portion of Madison protecting over 3,000 homes and 23 square miles. Includes medical first responders who provide initial care before ambulance arrival. Coordinates with Madison EMS during community events and emergencies.
- Guilford EMSminorMutual aid agreement providing BLS transport, ALS transport, and Paramedic Intercept services as requested between communities.
- Branford EMSminorMutual aid agreement providing BLS transport, ALS transport, and Paramedic Intercept services as requested between communities.
- Clinton EMSminorMutual aid agreement providing BLS transport, ALS transport, and Paramedic Intercept services. Also provides mutual aid for complex water rescues.
- Killingworth EMSminorMutual aid agreement providing BLS transport, ALS transport, and Paramedic Intercept services as requested between communities.
- Durham EMSminorMutual aid agreement providing BLS transport, ALS transport, and Paramedic Intercept services as requested between communities.
- Westbrook EMSminorMutual aid agreement providing BLS transport, ALS transport, and Paramedic Intercept services as requested. Also provides mutual aid for complex water rescues.
- Old Saybrook EMSminorMutual aid agreement providing BLS transport, ALS transport, and Paramedic Intercept services as requested between communities.
- Yale-New Haven Hospital Center for EMScoreProvides paramedic medical authorization for Madison EMS paramedics. Candidates must have or be able to obtain Yale-New Haven Center for EMS Paramedic Medical Authorization. Training and certification requirements are set by this partner.
- U.S. Coast GuardminorCoordinates with Madison EMS for complex water rescues and maritime emergencies in Long Island Sound.
Scale indicators5 records
Recent moves6 records
Expansion highlights4 records
Madison Emergency Medical Services competitors and assessment
Company assessmentBroad incumbents
- Global Medical Response: Parent organization of American Medical Response and other regional EMS brands. National-scale private EMS provider that competes directly for municipal EMS contracts of the type Madison EMS holds with the Town of Madison.
- American Medical Response (AMR): Largest private ambulance and EMS services company in the U.S., serving municipalities through contracted 911 and interfacility transport. Represents the primary private-sector incumbent that Madison EMS competes against for municipal contracts and talent.
Direct peers
- Clinton EMS: Direct peer community EMS provider in Clinton, CT. Madison EMS and Clinton EMS share mutual aid obligations including ALS, BLS, and Paramedic Intercept services, plus complex water rescue coordination — operating as near-identical third-service municipal EMS models.
- Killingworth EMS: Direct peer community EMS in Killingworth, CT, with mutual aid obligations with Madison EMS — comparable in scale and operating model to other Connecticut shoreline community EMS providers.
- Branford EMS: Direct peer community EMS provider in Branford, CT, with an active mutual aid agreement covering BLS, ALS, and Paramedic Intercept with Madison EMS — comparable service scope and Connecticut shoreline operating context.
- Westbrook EMS: Direct peer community EMS in Westbrook, CT, with mutual aid coverage for ALS, BLS, Paramedic Intercept, and complex water rescue. Operates a similar small-town shoreline EMS profile to Madison.
- Old Saybrook EMS: Direct peer community EMS in Old Saybrook, CT. Mutual aid partner of Madison EMS for ALS, BLS, and Paramedic Intercept services — comparable coastal-town, third-service EMS operating model.
- Guilford EMS: Direct peer non-profit community EMS provider in Guilford, CT. Madison EMS has an active mutual aid agreement with Guilford EMS for BLS, ALS, and Paramedic Intercept services — making it one of the closest operational and structural comparables in southern Connecticut.
- Durham EMS: Direct peer community EMS provider in Durham, CT, with mutual aid agreement for ALS, BLS, and Paramedic Intercept services with Madison EMS — comparable third-service municipal EMS structure.
Others
- Yale-New Haven Hospital Center for EMS: Clinical and educational partner that provides paramedic medical authorization, training, and certification oversight to Madison EMS. While not a competing EMS provider, it is the closest clinical ecosystem peer in the Connecticut EMS value chain.
Market position
Strengths5 records
Weaknesses5 records
Competitive moat4 records
Key risks6 records
Key highlights7 records
Customer concentration
Madison Emergency Medical Services social profiles
Digital presenceMadison Emergency Medical Services financial estimates
Financial estimateRevenue estimate
Valuation estimate
Madison Emergency Medical Services leadership team
Management profileNumber of profiles
Profiles1 record
Madison Emergency Medical Services funding detail
Funding detailFunding overview
Funding rounds
Investors
Funding detail is available on the Subscription and Enterprise plan.Contact sales →
Madison Emergency Medical Services M&A and investment
M&A and investmentM&A
Investments
M&A and investment is available on the Subscription and Enterprise plan.Contact sales →
Frequently asked questions about Madison Emergency Medical Services
What does Madison Emergency Medical Services do?
Madison Emergency Medical Services provides 24/7 Advanced Life Support (ALS) emergency medical response and patient transportation for the Town of Madison, Connecticut, operating two fully staffed ALS ambulances with an average 6-minute response time. The organization also provides on-site medical standby for community events and offers free CPR, AED, First Aid, and STOP THE BLEED training programs to residents and local organizations.
Is Madison Emergency Medical Services a public or private company?
Madison Emergency Medical Services is a private company. It is classified as nonprofit foundation owned and is currently operating.
When was Madison Emergency Medical Services founded?
Madison Emergency Medical Services was founded in 1986. It employs 11 to 50 people.
Where is Madison Emergency Medical Services based?
Madison Emergency Medical Services is headquartered in MADISON, Connecticut, United States, in the North America region.
How does Madison Emergency Medical Services make money?
Six revenue lines are on record. Town Funding is the primary driver. The others are patient Billing, flag Initiative Fundraiser, donations, special Event Standby Services and training Programs.
Who are Madison Emergency Medical Services's main competitors?
Broad incumbents on record are Global Medical Response and American Medical Response (AMR). Direct peers are Clinton EMS, Killingworth EMS, Branford EMS, Westbrook EMS, Old Saybrook EMS, Guilford EMS and Durham EMS. Yale-New Haven Hospital Center for EMS is listed as an others.
Does Madison Emergency Medical Services have an API?
No public API is recorded for Madison Emergency Medical Services.
What industry is Madison Emergency Medical Services in?
Madison Emergency Medical Services's product category is Emergency Medical Services. Its primary akta.pro industry code is HLAFANAC, Hospital-Based EMS & Mobile Integrated Health, with a secondary code of HLAFANAF, Interfacility Transport (IFT) & Patient Transfer Services. Its NAICS code is 62191 and its SIC code is 8000.