Metro Animal Emergency Clinic

What Metro Animal Emergency Clinic does

Metro Animal Emergency Clinic (MAEC) is a privately-owned veterinary hospital in Dartmouth, Nova Scotia, founded in 1997 and operating 24 hours per day, 7 days per week. It is the only privately-owned veterinary clinic in Nova Scotia exclusively dedicated to emergency and critical care, serving pet owners in the Halifax Regional Municipality and acting as the after-hours referral destination for more than 30 member veterinary hospitals across Dartmouth, Halifax, and surrounding areas. Patient care is delivered on a walk-in, triage-based model with no appointments, and the clinic coordinates post-stabilization hand-offs back to family veterinarians.

MAEC's clinical infrastructure centers on an in-house diagnostic laboratory (Cardio-Pet for arrhythmia detection, CBC and blood chemistry, blood pressure Doppler, blood gas analysis, Tono-Pen for intraocular pressure testing), a Digital Vet-Ray (Quatro) digital radiography system with electronic transmission to board-certified radiologists, digital ultrasonography, endoscopy, EKG, and a canine and feline blood bank with a pre-screened donor list. Treatment capabilities include emergency surgery supported by ventilators and capnography, comprehensive critical care monitoring, and a dedicated isolation unit with separate ventilation and sewage for contagious patients. The technology stack is conventional veterinary equipment rather than software or AI-driven systems.

The business model is professional services revenue generated from emergency consultations, diagnostics, surgical procedures, hospitalizations, and blood products on a quote-based, pay-as-you-go pricing structure with a 50% deposit required at admission. Patient financing is offered through Paybright, and Trupanion pet insurance may be direct-billed depending on account setup. The go-to-market motion is direct-to-consumer walk-ins combined with a structured B2B referral channel through 30+ regional hospitals using multiple online referral forms. Customer segments are hybrid: end-consumer pet owners seeking emergency care and B2B referring veterinary clinics seeking specialized diagnostics and overnight critical care support.

Name

Metro Animal Emergency Clinic

Legal name

Metro Animal Emergency Clinic

Website

https://maec.ca

Company type

Private

Founded year

1997

Operating status

Operating

Headcount range

11–50 employees

Short description

Metro Animal Emergency Clinic is a privately-owned, 24/7 veterinary emergency and critical care hospital in Dartmouth, Nova Scotia, serving pet owners and 30+ referring veterinary hospitals across the Halifax Regional Municipality since 1997.

Ownership category

akta.pro rank

Product category

Emergency Veterinary Care

NAICS

Veterinary Services (54194)

SIC

Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro industry

PRIMARYHLAMACAA

Veterinary Emergency & Critical Care Hospitals

Healthcare & Life Sciences/Veterinary & Animal Health/Emergency & Specialty Veterinary Hospitals

SECONDARYHLAMACAC

Veterinary Surgery Centers (Soft Tissue/Orthopedic/Neuro)

Healthcare & Life Sciences/Veterinary & Animal Health/Emergency & Specialty Veterinary Hospitals

Keywords

• Emergency veterinary care
• Veterinary critical care
• Animal diagnostic services
• Veterinary surgical services
• Veterinary referral services

Headquarters

HQ city

Dartmouth

HQ country

Canada

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Supply Chain, Infrastructure

Revenue model

1. Emergency Veterinary Services: Fees for emergency and critical care veterinary services including consultations, diagnostics, treatments, surgeries, and hospitalizations. No appointments scheduled - patients triaged and treated based on severity.
2. Diagnostic Services: Revenue from laboratory tests (blood work, urinalysis), digital radiology, ultrasonography, and other diagnostic imaging services
3. Surgical Procedures: Emergency surgeries including life-saving procedures, with complete pain management before, during, and after surgery
4. Blood Products and Transfusions: Blood donation program providing transfusion services to patients requiring blood products
5. Third-Party Financing: Partnership with Paybright for third-party financing options, enabling pet owners to pay for services over time

Pricing tiers

Go-to-market motion1 record

Distribution channels3 records

Marketing channels6 records

Core offering

Metro Animal Emergency Clinic is a 24/7 walk-in emergency and critical care veterinary hospital in Dartmouth, Nova Scotia. It exclusively delivers emergency triage, diagnostics, surgery, critical care monitoring, blood transfusion, and isolation care for companion animals, supported by an in-house laboratory, digital radiography, ultrasonography, and endoscopy. The clinic operates without scheduled appointments and accepts referrals from over 30 member veterinary hospitals throughout the Halifax Regional Municipality.

Product overview

Metro Animal Emergency Clinic is a veterinary emergency and critical care hospital providing 24/7 emergency services exclusively. The clinic operates as a single unified emergency care facility offering integrated diagnostic laboratory services (Cardio-Pet, CBC/blood chemistry, blood pressure Doppler, blood gases, Tono-Pen), digital radiology (Digital Vet-Ray), digital ultrasonography, emergency surgery with ventilators and capnography, critical care monitoring, blood donation and transfusion services, and an isolation unit for contagious patients. Supporting services include multiple referral forms (cytology, PT/PTT, ultrasound, emergency transfer, endoscopy) and educational pet safety and first aid resources. The clinic serves over 30 hospitals in Dartmouth, Halifax, and surrounding areas, providing a comprehensive emergency veterinary care ecosystem.

Differentiator

Problem solved

Functional benefit

Products and services

• Emergency and Critical Care 24/7 emergency and critical veterinary care for companion animals, with digital X-ray, ultrasound, endoscopy, and EKG equipment used for rapid evaluation of pets presenting with signs of injury or disease. Patients are triaged based on severity and treated without scheduled appointments.
• Diagnostic Laboratory In-house veterinary diagnostic laboratory offering Cardio-Pet for arrhythmia detection, full CBC and blood chemistry testing, blood pressure Doppler for hypertension and surgery monitoring, blood gas analysis for oxygenation and electrolyte assessment, and Tono-Pen for intraocular pressure testing.
• Digital Radiology Digital X-ray imaging using the Digital Vet-Ray (Quatro) machine, delivering images in seconds with lower radiation exposure. Images can be electronically transmitted to board-certified radiologists for consultation.
• Digital Ultrasound Non-invasive ultrasonography using high-frequency sound waves to produce internal images of abdominal organs including the liver, spleen, gallbladder, and kidneys, and to assess fetal health and aid in cancer diagnosis.
• Emergency Surgery Full range of emergency and life-saving veterinary surgeries supported by ventilators for respiratory support, capnography for CO2 monitoring, complete pain management, and post-operative care with anesthesia monitoring.
• Critical Care Monitoring In-hospital critical care patient monitoring delivered by experienced veterinarians and registered veterinary technicians, providing comprehensive disease management and continuous observation for hospitalized pets.
• Blood Donation and Transfusion Services Veterinary blood bank services for dogs and cats, including a pre-screened donor list, blood and blood product collection, and transfusion services for patients requiring transfusions, available to member clinics throughout Nova Scotia.
• Isolation Unit Dedicated isolation ward with a separate ventilation and sewage system for highly contagious patients, preventing disease spread while delivering the same standard of care as the main hospital.
• Veterinary Referral and Transfer Services Coordinated referral services for veterinarians, including cytology, PT/PTT testing, ultrasound, endoscopy, and emergency patient transfer forms, enabling seamless patient referrals and close coordination with family veterinary practices for continued care.

Quantifiable outcome

• Seamless transition of patient information to family veterinary teams for continued care
• +2 more outcomes

Named customers2 records

Segments3 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature10 records

Scale indicators4 records

Recent moves6 records

Expansion highlights4 records

Market position

Strengths5 records

Competitive moat5 records

Key risks5 records

Customer concentration

• Facebookfacebook.com/Metro-Animal-Emergency-Clinic-1451720488385712
• Instagraminstagram.com/maecns
• LinkedInlinkedin.com/company/metro-animal-emergency-clinic

Revenue estimate

Valuation estimate

Number of profiles

Profiles13 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Metro Animal Emergency Clinic