MantelZ, centrum voor mantelzorg

What MantelZ, centrum voor mantelzorg does

MantelZ, centrum voor mantelzorg is a Dutch non-profit support organization headquartered at Arendsweg 68 in Beverwijk, North Holland, that delivers free, no-referral caregiver support services to residents of the municipalities of Castricum and Uitgeest. The organization operates with a small team of approximately five staff, anchored by named mantelzorgconsulent and mantelzorgmakelaar Pauline Landwehr Johann, and provides individual caregiver consultations, mantelzorgmakelaar brokerage, respite care (respijtzorg) navigation, an annual mantelzorgwaardering recognition program (€100 VVV voucher), dedicated young-caregiver support (ages 6–25), and a portfolio of community activities including parent cafés, Alzheimer Trefpunten, the GeheugenHuiskamer memory living room in Uitgeest, and walk-in consultation hours at Bibliotheek Geesterhage in Castricum. It also runs paid workshops, training, and case discussions for healthcare professionals and employers.

There is no proprietary technology platform; service delivery is relationship-based and primarily in-person, supported by a WordPress website (mantelz.nl, built with Vandemarketing) and Zivver secure email for confidential correspondence. The organization is AVG/GDPR compliant. Its revenue model is structurally simple: it is entirely publicly funded through Wmo (Wet maatschappelijke ondersteuning) subsidies from Castricum and Uitgeest, with all caregiver-facing services provided free of charge. The go-to-market is community-led, with caregiver acquisition driven by direct in-person consultations, walk-in hours, community events, newsletters, social media (Facebook, LinkedIn, Instagram), and referral pipelines through general practitioners, municipalities, and local care partners including ViVa! Zorggroep, Evean Thuiszorg, Alzheimer Midden-Kennemerland, MEE de Wering, and Huisartsenpraktijk Akersloot. Beyond the funded mandate, the organization occasionally engages in soft outreach into neighboring municipalities (Beverwijk, Heemskerk, Akersloot).

Name

MantelZ, centrum voor mantelzorg

Legal name

MantelZ, Centrum voor Mantelzorg

Website

https://mantelz.nl

Company type

Private

Operating status

Operating

Short description

MantelZ, centrum voor mantelzorg is a Dutch non-profit support center that provides free caregiver consultations, brokerage, respite-care navigation, and community programs to informal caregivers and professionals in the municipalities of Castricum and Uitgeest, funded entirely by Wmo subsidies.

Ownership category

akta.pro rank

Product category

Caregiver Support Services

NAICS

Services for the Elderly and Persons with Disabilities (624120), Other Individual and Family Services (624190)

SIC

Services-Social Services (8300)

akta.pro primary industry

Non-Hospice Serious-Illness / Community-Based Palliative Care (In-Home) (HSABAFAF)

akta.pro secondary industry

Community-Based Palliative Care (Home-Based Non-Hospice) (HLADAHAH)

Keywords

• Informal caregiver support
• Respite care coordination
• Young caregiver services
• Municipal social support
• Caregiver consultation

Headquarters

HQ city

Beverwijk

HQ country

Netherlands

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Technology or R&D, Infrastructure, Others

Revenue model

1. Municipal Subsidy (Wmo): MantelZ is entirely publicly funded through subsidies from the municipalities of Castricum and Uitgeest, under the Dutch Wet maatschappelijke ondersteuning (Wmo). All services for caregivers are free of charge; no revenue is generated from service fees.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels6 records

Core offering

MantelZ, centrum voor mantelzorg is a municipal nonprofit support center that provides free guidance, consultation, and practical brokerage services to informal caregivers (mantelzorgers) in the Dutch municipalities of Castricum and Uitgeest. The organization offers individual consultations with a mantelzorgconsulent, mantelzorgmakelaar (care broker) support for forms and applications, respite care navigation, an annual caregiver recognition program (mantelzorgwaardering) with VVV vouchers, and specialized support for young caregivers and professionals.

Product overview

MantelZ, centrum voor mantelzorg is a municipal support center for informal caregivers operating in Castricum and Uitgeest municipalities. The organization offers a unified service portfolio centered on caregiver support, including: individual consultation services through mantelzorgconsulenten (caregiver consultants), the mantelzorgmakelaar (care broker) for practical assistance, respijtzorg (respite care) for caregiver relief, and the annual mantelzorgwaardering (caregiver recognition) program with municipal VVV vouchers. Additional services include specialized young caregivers support (ages 6-25), professional support for healthcare workers and employers, and organized community activities including cafés, coffee mornings, Alzheimer's meeting points, and the GeheugenHuiskamer memory living room. All core services are provided free of charge without requiring medical indication or referral, funded by municipal Wmo subsidies. The organization uses Zivver for secure email communication to protect sensitive caregiver information.

Differentiator

Problem solved

Functional benefit

Products and services

• Mantelzorgconsulent (Caregiver Consultant Services) Individual consultation services where a mantelzorgconsulent (caregiver consultant) provides personalized support to informal caregivers, helping them navigate care options, financial arrangements, respite care, and emotional support.
• Mantelzorgwaardering (Caregiver Recognition) Annual municipal appreciation program providing caregivers with a VVV gift voucher (€100) as recognition for their unpaid caregiving efforts. Available to residents of Castricum and Uitgeest municipalities.
• Respijtzorg (Respite Care Navigation) Navigation and coordination of temporary replacement care services that allow informal caregivers to take a break. Includes overnight stays, in-home replacement, and other forms of respite to help caregivers maintain their wellbeing.
• Mantelzorgmakelaar (Care Broker) Care brokerage service that supports and relieves caregivers with practical matters including arranging temporary accommodation, obtaining aids and equipment, completing forms, and assisting with WMO applications.
• Jonge Mantelzorgers (Young Caregivers Support) Specialized support services for young caregivers aged 6-25 who provide care for family members. Includes tips, contact with consultants, and connections to youth support organizations.
• Professional Support Services Support services for healthcare professionals and employers including case discussions, caregiver capacity assessments, respite care information, workshops, presentations, training, family meetings, and advisory services for combining work and caregiving.
• Activities and Community Events Organized activities for caregivers including parent cafés, coffee mornings, Alzheimer's meetings, film screenings, concerts, and community events across municipalities including Castricum, Uitgeest, Beverwijk, Heemskerk, and Akersloot.

Quantifiable outcome

• 1 in 5 adults in the Netherlands is an informal caregiver
• +3 more outcomes

Named customers5 records

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Nine partnerships are on record, tiered supporting and minor.

• ViVa! Zorggroep (Klant Contact Centrum)supportingChannel Partner/ Reseller/ DistributorMantelZ has a collaboration with the Customer Contact Center of ViVa! Zorggroep. When MantelZ staff are unavailable (e.g., due to external appointments), ViVa! staff take messages and ensure the caller is called back by MantelZ. This ensures continuous telephone accessibility for caregivers seeking support.
• VandemarketingminorOthersThe MantelZ.nl website was developed by MantelZ in collaboration with Vandemarketing. The website is maintained by MantelZ staff.
• MEE de WeringsupportingStrategic or Co-development PartnerMEE de Wering co-organizes events with MantelZ, including the film screening 'Omarm me' (Embrace Me documentary) on 17 December 2025 at Theater en Filmhuis De Cirkel in Heemskerk, with post-screening Q&A.
• Huisartsenpraktijk AkerslootsupportingStrategic or Co-development PartnerMantelZ collaborates with the GP practice in Akersloot to organize a coffee morning for caregivers of people with memory issues, held at the physiotherapy room of d' Oude Jacobus.
• Alzheimer Midden-KennemerlandsupportingStrategic or Co-development PartnerAlzheimer Midden-Kennemerland organizes Alzheimer Trefpunt (meeting) events in Castricum and other locations. MantelZ's mantelzorgconsulent Pauline Landwehr Johann attends these events to provide support and information to attending caregivers.
• Theater en Filmhuis De Cirkel (Heemskerk)minorOthersThe venue for the 'Omarm me' documentary screening and other events organized in collaboration with MantelZ and MEE de Wering.
• Welzijn BeverwijkminorOthersMantelZ refers caregivers in Beverwijk to Welzijn Beverwijk for additional activities and community engagement opportunities.
• Thuis in HeemskerkminorOthersMantelZ refers caregivers in Heemskerk to 'Thuis in Heemskerk', the online community platform for all activities, neighborhood initiatives, and support in the municipality.
• Evean ThuiszorgsupportingStrategic or Co-development PartnerEvean Thuiszorg participates in community events organized by MantelZ, such as the 'Zorg voor de toekomst' (Care for the Future) meeting in Akersloot on 27 November, alongside the district nurse and MantelZ's mantelzorgconsulent.

Scale indicators2 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• MantelzorgNL: Dutch national umbrella for local caregiver-support centers; effectively the parent network that MantelZ-style municipal centers align with on mission and policy.
• Wellthy: US-based caregiver support concierge offering paid care coordination and respite navigation - commercial counterpart to MantelZ's mantelzorgmakelaar service.
• Family Caregiver Alliance: California-based nonprofit providing direct caregiver services, education and advocacy - the US nonprofit analog to MantelZ's mission and operating structure.
• Carers UK: UK national charity offering information, advocacy, and direct services to unpaid caregivers - mission peer operating under a different national welfare framework.
• Mezzo: Dutch national association that supports informal caregivers via advice, information, and lobbying - the closest organizational comparator to MantelZ's caregiver-support mission at a national scale.

Regional players

• Welzijn Beverwijk: Adjacent Dutch municipal welfare organization that MantelZ already refers caregivers to; provides similar community-based elderly and caregiver programming from a neighboring municipality.

Others

• MEE Nederland: Dutch national network supporting people with disabilities and chronic illness; closely overlaps MantelZ's beneficiary base and even co-organizes events like the 'Omarm me' film screening.

Emerging players

• Cariloop: US caregiver-support platform with employer-paid subscriptions; represents the SaaS + human concierge model MantelZ lacks but is functionally aligned with in mission.
• Papa: US marketplace connecting older adults and families with companion and errand support; comparable to MantelZ's companion and respite-care navigation focus, with a tech-enabled commercial model.
• Lotsa Helping Hands: US caregiver community and coordination platform; represents the digital tooling that MantelZ currently lacks for caregiver network coordination and respite scheduling.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MantelZ, centrum voor mantelzorg