Mardin Büyükşehir Belediyesi

What Mardin Büyükşehir Belediyesi does

Mardin Büyükşehir Belediyesi (Mardin Metropolitan Municipality) is the statutory metropolitan municipality for Mardin Province in southeastern Turkey, operating under Turkish Law No. 5216 and the administrative supervision of the Ministry of Interior. It serves approximately 854,716 residents spread across 10 districts (Artuklu, Dargeçit, Derik, Kızıltepe, Mazıdağı, Midyat, Nusaybin, Ömerli, Savur, and Yeşilli) across an area of 8,891 km². The current Acting Mayor is Governor Tuncay Akkoyun, who concurrently holds the Mardin Governor position, consolidating provincial and municipal executive authority.

The municipality delivers core urban services through dedicated entities including MARSU (Mardin Su ve Kanalizasyon İdaresi) for water supply and wastewater management, and the Mardin Kart (Kent Kart) smart card system for public transportation and municipal payments. Digital services are offered through the E-Belediye platform integrated with Turkey's national e-Devlet (turkiye.gov.tr) portal, providing tax declarations, billing inquiries, debt payments, and certificate requests. Additional service channels include the Alo 153 citizen hotline, physical municipal offices at İstasyon Mah. 1.Cad. No:54/A headquarters, and the Mardin Kart vendor network. The municipality is currently executing major infrastructure investments including Phase 1 renewal of the Hanok Group Drinking Water System serving rural villages via gravity-fed transmission lines and wastewater network construction across Kızıltepe and Midyat districts.

Funding is derived from municipal taxes (property, environmental cleanup), water and sewerage fees via MARSU, service charges, and central government budget allocations. Recent strategic initiatives include the establishment of the Kadın ve Aile Hizmetleri Daire Başkanlığı (Women and Family Services Department), the Kahve Akademi (Coffee Academy) social entrepreneurship project funded through the EU/World Bank SEECO program, and community programs such as the Turkish Red Crescent blood donation campaign (3,241 units collected). The municipality operates under KVKK data-protection compliance and serves as steward of significant cultural heritage assets including Deyrulzafaran Monastery, Dara Ancient City, and the registered Mardin Taşı (Mardin Stone) geographical indication.

Name

Mardin Büyükşehir Belediyesi

Legal name

Mardin Büyükşehir Belediyesi

Website

https://mardin.bel.tr

Company type

Private

Operating status

Operating

Headcount range

101–250 employees

Short description

Mardin Büyükşehir Belediyesi is the metropolitan municipality serving 854,716 residents across 10 districts in Mardin Province, Turkey. It delivers water/sewerage (MARSU), public transportation (Mardin Kart), e-government services, and infrastructure under Ministry of Interior oversight.

Ownership category

akta.pro rank

Product category

Municipal Government Services

NAICS

Water Supply and Irrigation Systems (221310), Sewage Treatment Facilities (221320), Bus and Other Motor Vehicle Transit Systems (485113), Waste Collection (56211)

SIC

Water Supply (4941), Sanitary Services (4950)

akta.pro industry

PRIMARYEUANAGAF

Managed Aquifer Recharge (MAR) & Recovery Utilities (ASR/ASTR)

Energy, Utilities & Environment/Water & Wastewater Utilities/Water Reuse & Recycled Water Utilities (Non-potable/Potable Reuse)

SECONDARYBPABAKAD

Parking Access & Revenue Control (PARCS) & Payment Systems

Business & Public Services/Facilities Management & Building Services/Parking & Traffic Management Services

SECONDARYTLABAEAG

Refuse/Waste Collection Vehicles Leasing & Rental

Transportation & Logistics/Fleet Leasing, Rental & Management/Specialty Vehicle Leasing/Rental (Refrigerated, Tanker, Flatbed, Utility/Service Bodies)

Keywords

• Municipal government services
• Water and wastewater management
• Public transportation services
• Urban planning and zoning
• E-government services

Headquarters

HQ city

Mardin

HQ country

Türkiye

HQ region

Europe

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Infrastructure, Operations, Supply Chain, Others

Revenue model

1. Municipal Tax Revenues: Property taxes, environmental cleanup taxes, and other local government levies collected from residents and businesses within Mardin province
2. Water and Sewerage Fees (MARSU): Water supply and wastewater management fees collected by MARSU (Su ve Kanalizasyon İdaresi) from households and businesses
3. Municipal Service Fees: Various municipal service charges including business licenses, construction permits, cemetery services, and transportation fees through Mardin Kart
4. Government Budget Allocation: Central government funding and budget allocations for metropolitan municipality operations and infrastructure projects

Pricing tiers

Go-to-market motion1 record

Distribution channels5 records

Marketing channels5 records

Core offering

Mardin Büyükşehir Belediyesi is a metropolitan municipality that provides public services to the residents and businesses of Mardin Province across 10 districts, including water supply and wastewater management through MARSU, public transportation via the Mardin Kart smart card system, urban planning and zoning, road infrastructure, business licensing, permits, waste management, and cultural heritage preservation. Services are delivered through a combination of physical municipal offices, the Alo 153 call center, and online e-government platforms integrated with e-Devlet.

Product overview

Mardin Büyükşehir Belediyesi is a municipal government entity offering public services through its website. The primary digital service offering is E-Belediye (e-municipality), which provides online access to municipal services including Beyan Bilgileri Sorgulama (declaration information查询), Sicil Bilgileri Sorgulama (registry information查询), Tahakkuk Bilgileri Sorgulama ve Ödeme (assessment information查询 and payment), Tahsilat Bilgileri Sorgulama (collection information查询), and Kurumsal Borç Ödeme (corporate debt payment). Additional services include Mardin Kart (transportation smart card system), Alo 153 İstek-Şikayet (call center for requests and complaints), Nöbetçi Eczaneler (on-duty pharmacy information), and various permits and licenses. The municipality also operates MARSU (Su ve Kanalizasyon İdaresi - Water and Sewerage Administration) for water and wastewater services. This is a government services platform, not a commercial technology product company.

Differentiator

Problem solved

Functional benefit

Brands

• MARSU: Water and Sewerage Administration of Mardin Metropolitan Municipality providing water supply and wastewater services across Mardin province.
• Mardin Kart

Products and services

• Water Supply Services (MARSU)
• Wastewater and Sewerage Services (MARSU)
• Mardin Kart Public Transportation Service
• E-Belediye Online Municipal Services
• Alo 153 Citizen Request and Complaint Service
• Municipal Licensing, Permits, and Urban Planning Services
• Women and Family Social Services

Quantifiable outcome

• 3,241 units blood donated through community blood drive campaign
• +2 more outcomes

Named customers5 records

Segments2 records

Ideal customer profiles2 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Eight partnerships are on record, tiered core and minor.

• T.C. Sanayi ve Teknoloji Bakanlığı Kalkınma Ajansları Genel Müdürlüğü (Ministry of Industry and Technology, General Directorate of Development Agencies)coreStrategic or Co-development Partner · 5 June 2026Mardin Büyükşehir Belediyesi is a beneficiary in the 'Türkiye'de Mülteci ve Ev Sahibi Topluluklarda Sosyal Girişimcilik, Güçlendirme ve Uyum (SEECO) Project' implemented by the Ministry. The municipality received funding for the Kahve Akademi (Coffee Academy) Project under this social entrepreneurship initiative.
• Midyat Belediyesi (Midyat Municipality)minorStrategic or Co-development PartnerMidyat Municipality collaborated with MARSU to complete wastewater infrastructure in Kayalıpınar Village, supporting the metropolitan municipality's rural infrastructure initiatives.
• T.C. İçişleri Bakanlığı (Ministry of Interior)coreOthersThe municipality operates under the administrative supervision of the Ministry of Interior. The website privacy and cookie policy is administered by the Ministry, and the Governor serves as the acting Metropolitan Mayor.
• Mardin İl Sağlık Müdürlüğü (Mardin Provincial Health Directorate)minorStrategic or Co-development PartnerCollaborated in implementing the Hygiene and Self-Care Awareness Project for female students, providing expert trainers for educational sessions across 52 schools.
• Mardin İl Milli Eğitim Müdürlüğü (Mardin Provincial National Education Directorate)minorStrategic or Co-development PartnerPartnered in the Hygiene and Self-Care Awareness Project enabling access to 52 middle schools and 8,030 female students for educational and hygiene kit distribution programs.
• İhtiyaç Haritası (Needs Map)minorStrategic or Co-development PartnerCivil society organization partner in the Hygiene and Self-Care Awareness Project for female students, contributing to project coordination and implementation.
• Türk Kızılay (Turkish Red Crescent)coreStrategic or Co-development PartnerKey partner in the 'Birbirimize Candan Bağlıyız; Mardin' blood donation campaign, achieving record 3,241 units of blood donation through collaborative efforts with provincial governance.
• Aile ve Sosyal Hizmetler Bakanlığı (Ministry of Family and Social Services)minorStrategic or Co-development PartnerPartner ministry supporting the 'Family Year' initiative, under which 47 couples married 25+ years were sponsored for Umrah pilgrimage as part of strengthening family values program.

Scale indicators6 records

Recent moves6 records

Expansion highlights5 records

Direct peers

• Bursa Büyükşehir Belediyesi: Bursa Metropolitan Municipality is a direct peer with a comparable service portfolio — water (via BUSKİ), public transport, urban planning — operating at more mature scale and providing a benchmark for metropolitan service quality evolution.
• Diyarbakır Büyükşehir Belediyesi: Diyarbakır Metropolitan Municipality is the closest peer: a Turkish metropolitan municipality of similar population scale operating under Law No. 5216 in southeastern Turkey, with comparable water/sewerage, transit, and urban-planning portfolios and a multi-cultural constituency.
• Konya Büyükşehir Belediyesi: Konya Metropolitan Municipality is a direct peer with analogous multi-district governance, metropolitan water and transit operations, and active capex programs across a geographically dispersed Anatolian province.
• Gaziantep Büyükşehir Belediyesi: Gaziantep Metropolitan Municipality is a larger southeastern Turkish metropolitan municipality with a comparable Law No. 5216 governance structure and integrated service portfolio, useful as a scale and industrial-economy reference peer.
• Şanlıurfa Büyükşehir Belediyesi: Şanlıurfa Metropolitan Municipality is a direct peer: another southeastern Turkish metropolitan with comparable district count, infrastructure investment cycles, and provincial-scale water/sewerage/transit service delivery mandate.
• Adana Büyükşehir Belediyesi: Adana Metropolitan Municipality is a direct peer sharing the same Law No. 5216 metropolitan framework and a similar mix of water, transit, urban-planning, and waste-management responsibilities across multiple districts.

Others

• Kentkart: Kentkart is the technology provider behind the Mardin Kart smart card platform powering Mardin Büyükşehir Belediyesi transit payments, directly comparable as the underlying payment/clearing infrastructure ecosystem partner.

Broad incumbents

• ASKİ (Ankara Su ve Kanalizasyon İdaresi Genel Müdürlüğü): ASKİ is Ankara's metropolitan water and sewerage administration, a broader incumbent operating water/sewerage services at national-capital scale; useful as a reference for municipal water utility performance benchmarking.
• BUSKİ (Bursa Su ve Kanalizasyon İdaresi): BUSKİ is Bursa's metropolitan water and sewerage administration and the most directly comparable incumbent to Mardin's MARSU subsidiary, providing operational reference for municipal water utility scale, billing, and capex models.
• İSKİ (İstanbul Su ve Kanalizasyon İdaresi): İSKİ is İstanbul's water and sewerage administration, the largest municipal water utility in Turkey; comparable as a broad incumbent in the same municipal water utility category, useful as a high-scale benchmark for MARSU's potential operating trajectory.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat3 records

Key risks5 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mardin-b%C3%BCy%C3%BCk%C5%9Fehir-belediyesi

Compliance1 record

Revenue estimate

Valuation estimate

Number of profiles

Profiles7 records

Subsidiaries3 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Mardin Büyükşehir Belediyesi