Croix-Rouge française à Marseille

What Croix-Rouge française à Marseille does

The Croix-Rouge française à Marseille is the territorial delegation of the French Red Cross (Croix-Rouge française) serving the Bouches-du-Rhône department, headquartered at 42 Rue Kruger, 13004 Marseille. As a non-profit (association loi 1901) under the national Croix-Rouge française organization, founded in 1864 as part of the International Red Cross and Red Crescent Movement, the delegation operates with approximately 20 paid employees supported by an extensive volunteer network. Its service portfolio spans three categories: paid first aid training (PSC citizens' first aid, child/infant first aid, GQS life-saving gestures) delivered under the Croix-Rouge Compétence brand; free social support services (food aid, financial and administrative assistance, elderly care, disability services, family reunification, migrant support, psychosocial hotline, integration assistance); and operational emergency services including the Dispositif Prédictif de Secours (DPS) event first aid stations and mobile/itinerant social aid units.

The business model is a hybrid: a non-commercial social mission funded primarily by individual donations (collected via donner.croix-rouge.fr, compte.croix-rouge.fr, and the macagnotte peer-fundraising portal) combined with modest fee income from paid training courses and DPS event deployments for event organizers. The organization's go-to-market is community-led — mobilizing volunteers, donors, civil servants, and event partners through digital channels (Facebook, Instagram, X, LinkedIn, YouTube), email/newsletter, and direct field engagement across the Provence-Alpes-Côte d'Azur region. Customer segments are deliberately diversified across seven beneficiary groups, with vulnerable populations as the primary constituency.

The technology base is intentionally minimal: no proprietary platform, AI/ML capability, app, or API is disclosed. Service delivery relies on human-staffed channels (the Marseille office, itinerant aid units, telephone hotline) and standard national digital infrastructure for donations, training registration, and volunteer recruitment. The competitive position rests on the global Red Cross brand, the regulatory monopoly on official first aid certifications in France, and an established territorial volunteer infrastructure rather than on technology differentiation.

Name

Croix-Rouge française à Marseille

Legal name

Croix-Rouge française

Website

https://marseille.croix-rouge.fr

Company type

Private

Founded year

1864

Operating status

Operating

Headcount range

11–50 employees

Short description

Croix-Rouge française à Marseille is the territorial delegation of the French Red Cross serving Bouches-du-Rhône, delivering free humanitarian services (food aid, elderly/disability/migrant support, psychosocial hotline) and paid first aid training (PSC, GQS) and event DPS deployments, funded by individual donations and course fees.

Ownership category

akta.pro rank

Product category

Humanitarian and Social Services

NAICS

Social Assistance (624), Community Food and Housing, and Emergency and Other Relief Services (6242), Other Individual and Family Services (62419), Emergency and Other Relief Services (62423)

SIC

Services-Social Services (8300)

akta.pro primary industry

Refugee & Immigrant Support Services (BPAGAEAI)

akta.pro secondary industries

Integration & Inclusion Services (Housing, Education, Employment) (BPADAHAI), Early Childhood Development (ECD) & Pre-Primary Education (BPADAKAB), Dependent & Family Support Services (spouse/partner, children, family resources) (EDALANAH)

Keywords

• Humanitarian aid services
• First aid training
• Social assistance programs
• Emergency response services
• Community health support

Headquarters

HQ city

Marseille

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Others

Revenue model

1. Donations and charitable contributions: Individual donations collected through online platforms (donner.croix-rouge.fr) and the space donateur portal. The organization actively solicits donations to support territorial operations and humanitarian actions.
2. First aid and safety training courses: Revenue generated from PSC (Premiers Secours Citoyen) citizen first aid training, first aid for children and infants, and gestes qui sauvent (life-saving gestures) training programs offered to the general public and businesses.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels8 records

Core offering

The Croix-Rouge française à Marseille is the Territorial Delegation of Bouches du Rhône, delivering humanitarian aid, social support, and first aid training to vulnerable populations across the Marseille metropolitan area and Bouches du Rhône department. Core services span food assistance, financial and administrative aid, mobile material aid, elderly and disability support, services for children and families, migrant assistance, family reunification, psychosocial telephone support, and the Dispositif Prévisionnel de Secours (DPS) deploying first aid stations at public events.

Product overview

The Croix-Rouge française à Marseille (Territorial Delegation of Bouches du Rhône) offers a comprehensive portfolio of humanitarian services organized into three main categories: first aid training programs (PSC, child/infant first aid, life-saving gestures training), social support services (food aid, financial assistance, elderly care, disability services, family reunification, migrant support, psychosocial support), and operational emergency services (first aid stations, emergency preparedness). The training offerings are delivered under the Croix-Rouge Compétence brand. The organization functions as a local delegation providing community-based humanitarian assistance rather than a technology product company.

Differentiator

Problem solved

Functional benefit

Products and services

• PSC - Formation premiers secours citoyen (ancien PSC1)

Segments7 records

Ideal customer profiles6 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Scale indicators1 record

Recent moves4 records

Expansion highlights4 records

Direct peers

• Caritas France: Catholic charitable network providing social aid, refugee support, and integration services across France. Comparable on migrant/refugee support, social assistance, and humanitarian training delivery models.
• Ordre de Malte France: French branch of the Sovereign Order of Malta running humanitarian, social, and first aid programs. Comparable on first aid training, emergency response, and social services to vulnerable populations.
• Secours Catholique: French Catholic humanitarian NGO providing material, financial, and integration support to people in poverty. Comparable on financial aid, migrant support, family services, and donor-funded non-profit operations.
• Secours populaire français: Major French humanitarian NGO providing food aid, emergency relief, and social support to vulnerable populations. Highly comparable as a parallel non-profit delivering free community-based social services across France including the Marseille region.
• Emmaüs France: French solidarity organization supporting people in social exclusion through housing, integration, and material aid (including textile/Bric-à-Brac). Comparable on community-based aid, integration services, and secondhand goods distribution.
• Protection Civile: French first-responder association offering first aid posts (DPS), training, and emergency response. Most directly comparable on DPS event safety services and certified first aid training offerings.
• Restos du Cœur: Iconic French food-assistance NGO distributing meals and food aid to people in need. Directly comparable on food assistance (Aide Alimentaire), volunteer-driven model, and free beneficiary services.

Emerging players

• Fondation Abbé Pierre: French NGO focused on housing for people in precarious situations. Comparable on social support, vulnerable population assistance, and advocacy — though specializing more narrowly on housing than the multi-service Red Cross delegation.

Broad incumbents

• Croix-Rouge française (national): National French Red Cross organization and parent body of the Marseille delegation. Provides the same humanitarian, training, and emergency response services across all French territories; the parent brand and the umbrella operating model.
• Médecins Sans Frontières (MSF): Large international humanitarian medical NGO with significant French donor base. Comparable in humanitarian mission, donation-driven funding, and volunteer mobilization, though more medical-focused and international in scope.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• Xx.com/CroixRouge
• YouTubeyoutube.com/channel/UCYX4PcgqrQlx5togadd5JEA
• Facebookfacebook.com/fr.CroixRouge
• LinkedInlinkedin.com/company/croix-rouge-fran%C3%A7aise-%C3%A0-marseille
• Instagraminstagram.com/croixrougefr/?hl=fr

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Croix-Rouge française à Marseille