MASS-RI VETERINARY ER INC

What MASS-RI VETERINARY ER INC does

Mass-RI Veterinary ER Inc is a privately held veterinary care company operating a three-clinic network across southeastern Massachusetts and Rhode Island. Founded in 2005 in Swansea, MA, the company built its identity on emergency and urgent care services — its flagship Mass-RI Veterinary ER hospital operates 8am to 10pm seven days a week with 24-hour nursing monitoring, supported by on-site diagnostic imaging (X-ray, ultrasound, echocardiogram), emergency surgery, overnight hospitalization, and a triage-based prioritization system that evaluates patients by medical urgency on arrival.

The company has expanded beyond emergency-only into an integrated care network. Coastal Veterinary Care, a primary care clinic in Swansea, offers wellness exams, vaccinations, dentistry, and spay/neuter procedures for dogs and cats. Wickford Veterinary Clinic, a partner practice in North Kingstown, RI, extends the network into Rhode Island and adds exotic pet care for reptiles, birds, and small mammals. Medical records are shared across the network, and the company maintains a referral relationship with primary care veterinarians in the region who direct critical cases to the ER.

Revenue is generated through transactional fees — a $168 emergency exam plus diagnostics, treatment, and overnight care charges — alongside primary care service fees. The company accepts CareCredit financing, major credit cards, cash, and most pet insurance. Distribution is multi-channel: walk-in emergency access, online booking for primary care appointments, phone scheduling, and veterinarian referrals. Marketing is executed through blog content, social media (Facebook, Instagram, LinkedIn), and an email newsletter.

Name

MASS-RI VETERINARY ER INC

Legal name

Mass-RI Veterinary ER Inc

Website

https://massriveter.com

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

Mass-RI Veterinary ER Inc operates a three-clinic veterinary network in southeastern Massachusetts and Rhode Island, providing emergency, urgent, and primary care services for dogs, cats, and exotic pets. Founded in 2005, the company serves individual pet owners through walk-in ER access, scheduled primary care appointments, and veterinarian referrals.

Ownership category

akta.pro rank

Product category

Veterinary Emergency Services

NAICS

Veterinary Services (54194)

SIC

Services-Offices & Clinics Of Doctors Of Medicine (8011), Services-Specialty Outpatient Facilities, Nec (8093)

akta.pro primary industry

Veterinary Emergency & Critical Care Hospitals (HLAMACAA)

akta.pro secondary industries

Companion Animal Veterinary Clinics & Hospitals (AFAEANAA), Urgent Care Veterinary Clinics (Non-ER) (HLAMAAAD)

Keywords

• Veterinary emergency care
• Emergency pet hospital
• Primary veterinary care
• Pet urgent care
• Veterinary diagnostics

Headquarters

HQ city

Swansea, Massachusetts

HQ country

United States

HQ region

North America

Offices3 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Supply Chain, Technology or R&D, Marketing or Sales, Infrastructure

Revenue model

1. Emergency Veterinary Services: One-time emergency examination and treatment services. Patients are seen on a walk-in basis with payment due at time of service. Additional costs for diagnostics, treatment, and overnight care.
2. Primary Care Services: Scheduled wellness exams, vaccinations, dental care, spay/neuter, and preventive care services at primary care locations.
3. Financing Programs: Accept CareCredit financing for flexible payment options, allowing pet owners to pay over time for treatments and services.

Pricing tiers

Go-to-market motion2 records

Distribution channels4 records

Marketing channels5 records

Core offering

Mass-RI Veterinary ER Inc operates a regional network of veterinary clinics across southeastern Massachusetts and Rhode Island providing emergency and primary care services for companion animals. The core offering centers on a 24-hour-staffed emergency hospital in Swansea, MA (open 8am–10pm daily with overnight monitoring), supplemented by primary care clinics (Coastal Veterinary Care and Wickford Veterinary Clinic) for wellness exams, vaccinations, dentistry, spay/neuter, and exotic pet care.

Product overview

Mass-RI Veterinary ER Inc operates a network of veterinary clinics across Massachusetts and Rhode Island, consisting of three distinct facilities: Mass-RI Veterinary ER (emergency and urgent care hospital in Swansea, MA open 8am-10pm with 24-hour overnight monitoring), Coastal Veterinary Care (primary care clinic in Swansea, MA), and Wickford Veterinary Clinic (primary care and exotic pet care in North Kingstown, RI). The company offers a comprehensive range of veterinary services including emergency care, hospitalization, surgery, diagnostics (ultrasounds, X-rays, echocardiograms), and primary care (wellness exams, vaccinations, dentistry, spay/neuter). Services are delivered through integrated care coordination with primary care veterinarians, with shared medical records and referral partnerships.

Differentiator

Problem solved

Functional benefit

Products and services

• Mass-RI Veterinary ER Emergency and urgent care veterinary hospital in Swansea, MA providing 24-hour nursing care and overnight monitoring for cats and dogs. Open 8am-10pm, 365 days a year, handling serious illness, injury, trauma, toxin ingestion, and complex conditions. Walk-in service with triage-based prioritization.
• Coastal Veterinary Care Primary care veterinary clinic in Swansea, MA offering preventive care, wellness exams, diagnostics, surgery, vaccinations, dentistry, and ongoing health management for dogs and cats as part of the Mass-RI network.
• Wickford Veterinary Clinic Partner primary care and exotic pet veterinary clinic in North Kingstown, RI providing complete veterinary services for cats, dogs, and exotic pets including reptiles, birds, and small animals. Offers same-day appointments for exotic pets six days a week.

Quantifiable outcome

• Emergency exam fee of $168 with transparent pricing
• +2 more outcomes

Named customers4 records

Segments4 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

One partnership is on record.

• Wickford Veterinary CliniccoreStrategic or Co-development PartnerWickford Veterinary Clinic in North Kingstown, RI serves as the exotic pet care partner for Mass-RI Veterinary network. The clinic provides complete veterinary services for reptiles, birds, and small animals, offering same-day appointments for exotic pets 6 days a week. This partnership extends Mass-RI's service offerings beyond dogs and cats to exotic pet owners.

Scale indicators2 records

Recent moves5 records

Expansion highlights4 records

Emerging players

• UrgentVet: Walk-in veterinary urgent care concept focused on after-hours, non-emergency cases for companion animals. Directly comparable on urgent care positioning, triage workflow, and extended-hours convenience.
• Bond Vet: Primary and urgent care veterinary clinic operator with a modern, consumer-experience-led brand. Comparable to Mass-RI's integrated primary + urgent care offering and online booking approach at Coastal Veterinary Care.
• PetMedic Urgent Care: Walk-in urgent care veterinary clinics designed to divert non-emergency cases away from ERs. Closely comparable to Mass-RI's urgent care service line and the consumer-facing 'no appointment needed' positioning.

Direct peers

• Veterinary Emergency Group (VEG): VEG operates a national network of 24/7 veterinary emergency hospitals with a customer-experience-led model and triage-based prioritization. Directly comparable to Mass-RI on emergency-only focus, walk-in access, and extended-hours coverage.

Broad incumbents

• NVA (National Veterinary Associates): Large network of veterinary hospitals and specialty/ER centers across North America. Comparable on multi-site ER + primary care operations and as a potential strategic acquirer of independent regional vet groups like Mass-RI.
• Thrive Pet Healthcare: Multi-specialty veterinary platform combining general practice, urgent care, and ER services across the US. Comparable on integrated primary + emergency care delivery and network expansion strategy.
• BluePearl Pet Hospital: Large specialty and emergency veterinary hospital chain offering24-hour ER, surgery, and specialty services across the US. Competes for the same referral-driven ER cases in the broader New England region as Mass-RI.
• PetVet Care Centers: Network of general practice, specialty, and emergency veterinary hospitals across the US. Comparable on integrated ER + primary care delivery model and as a strategic consolidator of independent vet practices.
• VCA Animal Hospitals: One of the largest US veterinary hospital networks, offering general practice, specialty, and emergency services. Comparable as a broad incumbent with ER and primary care capabilities, and a potential referral competitor in the New England market.

Regional players

• Guardian Veterinary Specialists: Specialty and emergency veterinary hospital serving the broader New York / New England region with 24-hour emergency and specialty services. Comparable as a regional specialty/ER peer that competes for referring-vet relationships in the Northeast.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/MARIVeterinaryER
• LinkedInlinkedin.com/company/mass-ri-veterinary-er-inc
• Instagraminstagram.com/explore/locations/216554308372939/mass-ri-veterinary-er

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MASS-RI VETERINARY ER INC