Matthews Fire & EMS

What Matthews Fire & EMS does

Matthews Fire & EMS is a municipal fire and emergency medical services department within the Town of Matthews, North Carolina, operating under a Council-Manager form of government. The department provides fire suppression, emergency medical services (EMS) and ambulance transport, fire prevention education, and community emergency preparedness programs to all residents, businesses, and visitors within the Town of Matthews jurisdiction. Services are funded through municipal tax revenue and provided at no direct charge to individuals, with no commercial revenue model. The department operates multiple fire stations (including facilities under expansion) and maintains apparatus, equipment, and personnel for rapid emergency response. Core offerings include Fire & EMS Services, Firefighter Training Programs, Prevention and Community Relations, Community Connect (a resident engagement initiative), and Fire Corps/CERT volunteer programs developed in coordination with FEMA. The department coordinates mutual aid with regional partners including Charlotte Fire Department, Charlotte-Mecklenburg EMS, and Mecklenburg County Emergency Management. Capital expansion is underway, with $7.43 million in ARPA-CLFRF federal funds allocated in 2021 specifically for the construction of Fire Station #3 and additional funds for Fire Station #2 facility improvements. The department is non-commercial, has no investors, generates no product revenue, and is structured as a public safety service within a town that has grown from 191 residents in 1880 to over 30,000 today. The input data contains no disclosure of AI/ML capabilities, proprietary technology platforms, or commercial products.

Name

Matthews Fire & EMS

Legal name

Matthews Fire & EMS (Department of Town of Matthews, North Carolina)

Website

https://matthewsnc.gov

Company type

Private

Founded year

1879

Operating status

Operating

Headcount range

11–50 employees

Short description

Matthews Fire & EMS is a municipal fire and emergency medical services department of the Town of Matthews, North Carolina, providing fire suppression, EMS/ambulance services, fire prevention education, and community emergency preparedness to all residents and businesses within the Matthews jurisdiction, funded through municipal taxes and federal ARPA capital grants.

Ownership category

akta.pro rank

Product category

Fire & Emergency Medical Services

NAICS

Fire Protection (92216)

akta.pro industry

PRIMARYBPAIAGAB

Fire & Rescue Services (Fire Suppression, Rescue)

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

SECONDARYBPAIACAL

Community Safety Administration (Fire/EMS, Emergency Management)

Business & Public Services/Public Sector & Government Administration/Local/Municipal Government Administration

SECONDARYBPAIAGAL

Fire Prevention, Inspection & Code Enforcement (Life Safety)

Business & Public Services/Public Sector & Government Administration/Law Enforcement & Public Safety (Police, Fire, EMS)

SECONDARYEDAAAFAJ

Public Safety & Emergency Preparedness Education (CPR/First Aid/Disaster Readiness)

Education/Adult & Continuing Education/Community & Public Education Programs (Libraries, Community Centers)

Keywords

• Fire suppression services
• Emergency medical services
• Fire prevention education
• Municipal fire department
• Community emergency response

Headquarters

HQ city

Matthews, NC

HQ country

United States

HQ region

North America

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Technology or R&D

Core offering

Municipal fire suppression, emergency medical services (ambulance/EMS), fire prevention education, and community safety programs delivered to residents and businesses within the Town of Matthews jurisdiction in North Carolina. Services are funded through local taxation and provided at no direct charge to end users.

Product overview

Matthews Fire & EMS is a municipal emergency services department providing fire suppression, emergency medical services, fire prevention, and community safety education. The department operates through multiple fire stations, offers community programs including Community Connect and CERT (Community Emergency Response Team), and provides training and prevention services. The department is part of the Town of Matthews' public safety infrastructure, with administrative staff managing operations, community relations, and volunteer engagement through Fire Corps programs.

Differentiator

Problem solved

Functional benefit

Products and services

• Fire Suppression & Emergency Response Fire suppression and emergency response service delivered by Matthews Fire & EMS to residents, businesses, and visitors within the Town of Matthews jurisdiction in North Carolina. Funded through town taxation and provided at no direct charge.
• Emergency Medical Services (EMS) Paramedic-level emergency medical services, including ambulance response, delivered to residents and visitors within the Town of Matthews jurisdiction. Provided at no direct charge as part of the municipal public safety offering.
• Fire Prevention & Community Safety Education Fire prevention and community safety education programs delivered to residents, businesses, schools, and community groups within the Town of Matthews. Designed to reduce fire risk and improve emergency preparedness.
• Community Connect Program Community notification program that allows Matthews residents to share critical household information with the fire department to help responders deliver more effective emergency assistance.
• Fire Corps / CERT Volunteer Program FEMA-aligned Community Emergency Response Team (CERT) / Fire Corps volunteer program that trains Matthews residents to support emergency preparedness and response activities in coordination with the fire department.

Segments1 record

Ideal customer profiles1 record

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

Four partnerships are on record, tiered core.

• Fire Corps/CERT (Community Emergency Response Team)coreStrategic or Co-development PartnerDeveloped by FEMA, Fire Corps & CERT exist to allow persons wishing to serve when emergencies occur, but not serving in front-line emergency response. The program allows community members to assist during emergencies without being part of front-line response teams.
• Mecklenburg County Emergency ManagementcoreStrategic or Co-development PartnerCounty-level coordination for regional emergency response, disaster preparedness, and mutual aid agreements for large-scale emergencies affecting the greater Charlotte-Mecklenburg region.
• Charlotte Fire DepartmentcoreStrategic or Co-development PartnerMutual aid partnership for fire suppression and emergency response. Provides backup resources during major incidents and coordinates regional emergency services.
• CMS (Charlotte-Mecklenburg EMS)coreStrategic or Co-development PartnerCoordination with county EMS services for emergency medical response, ambulance services, and paramedic support across the region.

Recent moves5 records

Expansion highlights4 records

Direct peers

• Charlotte Fire Department: Charlotte Fire Department is the primary municipal fire and EMS provider for the City of Charlotte and an active mutual aid partner of Matthews Fire & EMS. It is the most directly comparable peer in the same region, sharing the same service model, North Carolina regulatory environment, and customer base characteristics, but at materially larger scale.
• Stallings Fire Department: Stallings Fire Department provides fire protection for the Town of Stallings in Union County, just south of Matthews. It is comparable as a small municipal fire department serving a similarly sized growing residential community in the greater Charlotte region.
• Pineville Fire Department: Pineville Fire Department serves the Town of Pineville, a small municipality in southern Mecklenburg County. It is comparable to Matthews as a small-town fire and EMS provider operating within the same regional mutual aid framework.
• Wesley Chapel Fire Department: Wesley Chapel Fire Department (Union County, NC) provides fire protection for the Village of Wesley Chapel near Matthews. It is comparable to Matthews as a small-town fire service sharing the same regional response environment and North Carolina regulatory framework.
• Indian Trail Fire Department: Indian Trail Fire Department serves the Town of Indian Trail, NC, a growing municipality in Union County near Matthews. It is a comparable peer for evaluating growth-driven call volume, capital planning, and staffing pressure on small-town fire departments.
• Mint Hill Fire Department: Mint Hill Fire Department is the municipal fire and EMS service for the Town of Mint Hill in eastern Mecklenburg County. It operates under the same North Carolina regulatory framework as Matthews and serves a similarly sized residential community.
• Huntersville Fire & Rescue: Huntersville Fire & Rescue is the municipal fire and EMS department for the Town of Huntersville in northern Mecklenburg County, comparable to Matthews in municipal size, service mix, and participation in the same county mutual aid network.
• Cornelius Fire Department (Cornelius-Lemley Fire Rescue): Cornelius-Lemley Fire Rescue serves the Town of Cornelius, NC, a similarly sized municipality in northern Mecklenburg County. It is a comparable peer for staffing levels, budget scale, apparatus strategy, and reliance on regional mutual aid.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat3 records

Key risks4 records

Key highlights6 records

Customer concentration

• Xtwitter.com/townofmatthews
• YouTubeyoutube.com/channel/UC0DdNfJsqXeYtJYJfX-eqaw
• Facebookfacebook.com/matthewsnc
• Instagraminstagram.com/townofmatthews
• LinkedInlinkedin.com/company/matthews-fire-&-ems

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Matthews Fire & EMS