Maximal Dental GmbH

What Maximal Dental GmbH does

Maximal Dental GmbH is a German specialized IT system house founded in 2017 and headquartered in Bamberg, with a secondary office in Berlin, that exclusively serves dental practices (Zahnärzte, Kieferorthopäden, Mund-Kiefer-Gesichtschirurgen) across Germany. Its core offering is end-to-end IT infrastructure for dental practices, including hardware procurement and installation (servers, workstations, diagnostic monitors from Barco/EIZO, hygiene keyboards), practice software (PVS) integration and migration across 30+ systems (Charly, Dampsoft, CGM Z1, DENS, EVIDENT, Ivoris, Sidexis, etc.), Telematikinfrastruktur connectivity, network security, IP telephony via Starface, data backup via Veeam, and electronic signature/signotec workflows.

The company has built four proprietary branded products on top of this services foundation, bundled under its "Inhouse-Solutions" platform: MaximalGuard (dental-specific managed firewall), MaximalConnect (cloud-hosted TI-Gateway via Arvato Systems BSI-certified data centers), MaximalConcierge (AI-powered telephone receptionist built on medflex enterprise AI models), and MaximalWebdesign (DSGVO-compliant practice websites with 21-day deployment). The company holds the KZBV IT-Sicherheitsrichtlinie §75 Abs. 5 SGB V certification and is one of a narrow set of German MSPs positioned as a certified, depot-independent single-source provider for dental IT, compliance, and digital transformation.

Revenue is generated through a hybrid model combining professional services (hourly IT consulting at €135-€175/hour, PVS migration, on-site projects), recurring managed-service subscriptions (360° Classic at €149/month, MaximalGuard at €129/month, MaximalConnect at €169/month), hardware leasing via GRENKE AG (360° MD.Miete), and one-time web-design project fees (€3,995-€9,995). Customer segments include general dentists, orthodontists, oral surgeons, practice founders (Existenzgründer), provider switchers (Wechselwillige), and multi-location MVZs. Distribution is sales-led, combining nationwide field sales, inside sales (phone, WhatsApp, email), Microsoft Bookings online scheduling, and a partner referral network including dental trainers and practice consultants. The company claims a 40+ team delivering <15-minute average response, >94% same-day resolution, and 95% remote-resolution rates.

Name

Maximal Dental GmbH

Legal name

Maximal Dental GmbH

Website

https://maximaldental.de

Company type

Private

Operating status

Operating

Headcount range

1–10 employees

Short description

Maximal Dental GmbH is a Bamberg-based specialized IT system house serving dental practices across Germany with end-to-end IT infrastructure, four proprietary branded products (MaximalGuard, MaximalConnect, MaximalConcierge, MaximalWebdesign), and certified regulatory compliance for the dental sector.

Ownership category

akta.pro rank

Headquarters

HQ city

Bamberg

HQ country

Germany

HQ region

Europe

Offices2 records

Markets served

GTM type

B2B

Offering type

Services

Cost components

Personnel, Technology or R&D, Operations, Marketing or Sales, Infrastructure

Revenue model

1. Professional Services (IT Consulting & Support): Hourly-based IT consulting, support, and maintenance services for dental practices including remote support, phone support, on-site service, and project work. Rates vary by contract status (with/without maintenance contract) and time of service.
2. Managed Services / Maintenance Packages: Monthly subscription packages (360° Classic at €149/month, IT-Flat/Platinclub) providing server monitoring, updates, data backup management, practice software updates, workstation management, and remote support. Includes flat-rate options for prioritized treatment.
3. IT Leasing / Rental (360° MD.Miete): Hardware rental through GRENKE AG partnership including bundled monitoring, updates, and service flat rates. Monthly payments covering hardware plus comprehensive managed services.
4. Web Design Services: One-time web design project fees for dental practice websites in three tiers (Basis €3,995, Gold €6,995, Platin €9,995) plus recurring monthly maintenance/hosting fees.
5. Managed Firewall (MaximalGuard): Monthly subscription for dental-specific managed firewall service starting at €129/month.
6. Telematikinfrastruktur Gateway (MaximalConnect): Monthly subscription for cloud-hosted TI gateway service starting at €169/month.
7. AI Receptionist (MaximalConcierge): Subscription-based AI receptionist service for dental practices, integrated with practice management systems.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels7 records

Core offering

Maximal Dental GmbH provides complete IT solutions for dental practices across Germany, including complete IT systems, managed maintenance packages, IT security, cloud-based telematics infrastructure (TI) gateways, AI-powered virtual receptionists, dental practice websites, and patient data migration between practice management software systems. The company serves general dentists, orthodontists, and oral-maxillofacial surgeons nationwide from offices in Bamberg and Berlin.

Product overview

Maximal Dental GmbH is a specialized IT system house and software company for dental practices, offering a comprehensive portfolio of products and services under its Inhouse-Solutions umbrella platform. The core offerings include four main branded products: MaximalConnect (cloud-based telematics infrastructure gateway), MaximalGuard (dental-specific managed firewall), MaximalConcierge (AI-powered virtual receptionist), and MaximalWebdesign (practice website design). Supporting these are IT complete systems, IT support and security services, 360° maintenance packages, and various dental-specific hardware including diagnostic monitors, hygiene keyboards, and audio systems. The company provides complete IT infrastructure for dental practices from two locations (Bamberg and Berlin) serving clients throughout Germany.

Differentiator

Problem solved

Functional benefit

Brands

• MaximalGuard: Dental Managed Firewall - a tested hardware solution with dental-specific setup, separating practice WiFi from patient WiFi and protecting networked medical devices.
• MaximalConnect
• MaximalConcierge
• MaximalWebdesign

Products and services

• IT-Komplettsysteme (Complete IT Systems) Complete IT systems for dental practices including hardware selection, procurement, and installation with brand hardware and on-site manufacturer service.
• IT-Betreuung (IT Support) Specialized IT support and management for dental practices including 24/7 monitoring, remote support, regular updates, and software maintenance.
• IT-Sicherheit (IT Security) IT security solutions including centrally managed antivirus protection, OPNsense open-source firewall, and Windows Defender with continuous updates and monitoring.
• 360° Wartungspaket (Maintenance Packages) Comprehensive maintenance packages (360° Classic at €149/month and IT-Flat/Platinum all-inclusive) covering server monitoring, updates, data backup, remote support, and priority service with guaranteed response times.
• MaximalConnect (TI-Gateway Cloud) Cloud-based Telematikinfrastruktur gateway that replaces on-premise connectors, hosted in BSI-certified German data centers via Arvato Systems with 24/7 managed service, geo-redundant infrastructure, and automatic updates. Starts at €169/month.
• MaximalGuard (Dental Managed Firewall) Dental-specific managed firewall with pre-configured rules for practice management systems (PVS), dedicated Telematikinfrastruktur segments, medical device network isolation, patient WiFi separation, and secure Home-Office VPN connections. Starts at €129/month.
• MaximalConcierge (AI Receptionist) AI-powered virtual receptionist for dental practices that automates phone handling, appointment scheduling, patient inquiries, emergency prioritization, and recall management using dental-specific AI models built on medflex enterprise AI.
• MaximalWebdesign Professional dental practice website design service with rapid 21-day deployment, DSGVO compliance, SEO optimization, and three service tiers (Basis €3,995, Gold €6,995, Platin €9,995).
• Inhouse-Solutions Bundled digital infrastructure solutions combining MaximalConnect, MaximalGuard, MaximalConcierge, and MaximalWebdesign with exclusive partner pricing and integrated dental-specific configuration.
• Datensicherung (Data Backup) Data backup solution using Veeam software with hourly local SSD backup, nightly NAS copy, and off-site backup in their own data center for ransomware and disaster protection.
• Telefonanlagen (Phone Systems) IP telephony and phone systems integrated with practice management software via Starface, featuring caller ID display, automated queuing, and cloud rental options.
• Standortvernetzung (Site Networking) VPN-based site networking for dental practices and MVZs enabling secure encrypted connections between branch offices with end-to-end encryption for patient data protection.
• IT-Health-Check Comprehensive IT assessment service evaluating hardware, network, security, performance, and integration for dental practices with optimization recommendations.
• Patientendaten-Migration (Patient Data Migration) Data migration service enabling transfer of patient treatment records between dental software systems (Charly, Dampsoft, CGM Z1, DENS Office, EVIDENT) when manufacturers do not offer migration options.
• IT-Miete / Leasing IT rental and leasing solutions via GRENKE AG partnership plus 360° MD.Miete all-inclusive package combining hardware rental with monitoring, updates, and service flat rate.
• Office 365 Microsoft 365/Office 365 implementation and consulting including Teams for video conferencing, collaborative document editing, and flexible cloud-based productivity suite.
• Windows 11 Windows 11 upgrade and migration service with compatibility assessment for dental practice systems and workstations.
• Befundungsmonitore (Diagnostic Monitors) DIN-compliant diagnostic monitors from Barco and EIZO for dental radiology including acceptance testing (Abnahmeprüfung) for room classes 5 and 6 per DIN 6868-157.
• Desinfizierbare Tastaturen (Hygiene Keyboards) Medical-grade silicone hygiene keyboards and mice with full sealing, waterproof design, and compatibility with all disinfectants for clinical environments.
• Homeoffice-Lösungen Remote work solutions for dental practice staff enabling secure VPN access to practice management software for administrative tasks from home.
• Elektronische Unterschrift (Electronic Signature) Electronic signature solution using Signotec pads and Microsoft Surface tablets for legally binding digital signing of patient forms, informed consent, and privacy agreements.
• Digitale Hygienekette (Digital Hygiene Chain) Digital hygiene chain management using DiosMP software for automated sterilization documentation, barcode labeling, and RKI-compliant infection control records.
• Papierlose Zahnarztpraxis (Paperless Practice) Paperless dental practice solutions including document scanners, digital forms (via Nelly/Infoskop/Athena), electronic patient records, and digital consent processes.
• Soundsysteme (Audio Systems) Sonos audio system installation and configuration for dental practices enabling streaming music in treatment rooms and waiting areas via smartphone or tablet control.
• Patienten-WLAN (Patient WiFi) Patient WiFi solution with secure network separation from practice systems, enabling comfortable waiting experience without compromising clinical data security.
• IT für Existenzgründer (IT for Practice Founders) IT solutions for dental practice startups and acquisitions including IT budget planning, infrastructure setup, data migration, and ongoing maintenance with free preliminary services.
• IT für Wechselwillige (IT for Switchers) IT provider transition services for dental practices including network analysis, data migration, system modernization, and seamless integration with no operational downtime.

Quantifiable outcome

• >94% of support cases resolved same day
• +6 more outcomes

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration78 records

AI capability7 records

Feature5 records

Partnerships

24 partnerships are on record, tiered core, major and minor.

• Arvato SystemscoreTechnology or IntegrationTechnology partnership for cloud-hosted Telematikinfrastruktur (TI-Gateway) services. Arvato Systems provides BSI-certified, geo-redundant data center infrastructure for MaximalConnect TI-gateway solution.
• medflexcoreStrategic or Co-development PartnerStrategic co-development partnership for MaximalConcierge AI receptionist. Jointly developed dental-specific AI telephone assistant built on medflex enterprise AI models.
• Starface GmbHcoreTechnology or IntegrationTechnology partnership for IP telephone systems. Starface provides the telephone platform integrated into dental practice solutions, available as cloud or on-premise deployment.
• Dampsoft GmbHcoreTechnology or IntegrationSystem partnership for Dampsoft dental practice management software. Integration and support for Dampsoft PVS systems including data migration and installation services.
• Solutio GmbH & Co. KG (Charly)coreTechnology or IntegrationSystem partnership for Charly by Solutio dental practice management software. Supported for installation, migration, and data transfer services.
• VeeamcoreTechnology or IntegrationTechnology partnership for backup software. Veeam provides the data backup software enabling hourly local backup to SSD, nightly NAS backup, and off-site data center replication.
• DELL TechnologiesmajorTechnology or IntegrationTechnology partnership for hardware supply including servers, workstations, and networking equipment. Brand hardware with manufacturer on-site service.
• Signotec GmbHmajorTechnology or IntegrationTechnology partnership for electronic signature solutions. Signotec signature pads and software enable legally compliant digital signatures for patient forms.
• BarcomajorTechnology or IntegrationTechnology partnership for diagnostic monitors (Befundungsmonitore) meeting DIN 6868-157 standards for dental radiography.
• EIZOmajorTechnology or IntegrationTechnology partnership for diagnostic monitors meeting DIN 6868-157 room class 5 and 6 requirements with 5-year on-site warranty.
• MicrosoftcoreTechnology or IntegrationTechnology partnership for Microsoft 365, Teams, Azure, and related Microsoft services. Includes Microsoft Bookings for appointment scheduling.
• HetznermajorTechnology or IntegrationWebsite hosting provider. Hetzner Online GmbH provides web hosting services for maximaldental.de.
• OPNsensemajorTechnology or IntegrationOpen-source firewall technology used as the foundation for MaximalGuard dental-specific managed firewall solution.
• Schwarzkupfer DesignagenturminorImplementation/ SI/ Consulting PartnerDesign agency responsible for Maximal Dental website design and programming.
• DentaltrainerminorGTM or Marketing PartnerMarketing partnership with dental training provider for joint visibility and referral activities.
• Finke PraxismarketingminorGTM or Marketing PartnerMarketing partnership with dental practice marketing consultant for referral and visibility.
• Medical Valley Europäische Metropolregion NürnbergminorStrategic or Co-development PartnerInnovation network partnership supporting healthcare technology development and digital health initiatives in the Medical Valley region.
• Allianz für CybersicherheitminorStrategic or Co-development PartnerPartnership with German cybersecurity alliance for enhanced security expertise and threat intelligence.
• SparkasseminorOthersBanking partnership for financial services and payment processing.
• Deutsche Ärzte FinanzminorOthersFinancial advisory partnership for medical professionals including dental practice financing and business planning.
• dios (DENS GmbH)majorTechnology or IntegrationDigital hygiene chain management software (diosMP) for sterilization and disinfection documentation in dental practices.
• GoodGuys NetzwerkminorGTM or Marketing PartnerDental network marketing partnership for peer referrals and industry collaboration.
• Kern DentalminorChannel Partner/ Reseller/ DistributorDental depot partnership for equipment and supplies distribution.
• Erbacher AGminorChannel Partner/ Reseller/ DistributorDental supplies distribution partnership.

Scale indicators7 records

Recent moves7 records

Expansion highlights5 records

Others

• Arvato Systems GmbH: Technology partner providing the BSI-certified, geo-redundant data-center infrastructure for MaximalConnect; comparable as the underlying TI-gateway infrastructure provider whose commercial decisions shape Maximal Dental's TI economics.
• STARFACE GmbH: Provider of the IP-PBX telephony platform that Maximal Dental integrates and resells to dental practices; relevant peer as the underlying communications stack whose product direction affects Maximal Dental's Telefonanlagen offering.
• GRENKE AG: Financial partner powering Maximal Dental's IT leasing/360° MD.Miete rental offerings; comparable as the financing channel whose economics (rates, credit policy) directly affect Maximal Dental's hardware-bundled subscription pricing.

Broad incumbents

• medatixx GmbH: Established German ambulatory-health IT vendor with practice-software and IT-services offerings to medical and dental practices; broader medical-IT incumbent that can bundle services against specialists like Maximal Dental.
• Doctolib GmbH: Dominant European medical/dental appointment-booking and patient-communication platform already integrated with Maximal Dental; represents the large-platform competitive risk in AI receptionist, recall, and online scheduling.
• CompuGroup Medical SE: Largest European e-health vendor; provides CGM Z1 dental PVS software and adjacent practice-IT services, competing with Maximal Dental both as PVS vendor (CGM Z1) and as a broad incumbent capable of bundling IT services at scale.

Emerging players

• zollsoft GmbH: German e-health platform provider (tobias, samedi) used in dental and medical practices; an emerging vertical player with overlapping patient-management, scheduling, and PVS-adjacent capabilities.

Direct peers

• medflex GmbH: Co-developer of MaximalConcierge and provider of enterprise AI models for dental workflows; targets the same German dental-practice customer base with AI-driven patient communication and is comparable as a vertical dental-AI/SaaS peer.
• Dampsoft GmbH: Provider of Dampsoft dental practice management software and system-partner of Maximal Dental; shares the same target customers (German dental practices) and could compete by extending IT-services offerings around its PVS base.
• Solutio GmbH & Co. KG: Developer of the Charly dental PVS system and listed system partner of Maximal Dental; targets the same German dental practices and competes on data migration, installation, and ongoing PVS-coupled IT services.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks7 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/maximal-dental-gmbh

Compliance12 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles5 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maximal Dental GmbH