Maya Ubud Resort and Spa Bali

Name

Maya Ubud Resort and Spa Bali

Legal name

Maya Resorts

Website

https://mayaresorts.com

Company type

Private

Founded year

2001

Operating status

Operating

Headcount range

101–250 employees

Ownership category

akta.pro rank

Product category

Luxury Resort Hospitality

NAICS

Traveler Accommodation (7211), Hotels (except Casino Hotels) and Motels (72111)

SIC

Hotels & Motels (7011)

akta.pro primary industry

Luxury Eco-Resorts (THAGACAK)

akta.pro secondary industries

Luxury Wellness & Spa Resorts (THAGACAG), Beachfront & Island Luxury Resorts (THAGACAA)

Keywords

• Luxury resort hospitality
• Bali villa accommodations
• Destination wedding venues
• Spa wellness services
• Leisure experience packages

Headquarters

HQ city

Ubud, Bali

HQ country

Indonesia

HQ region

Asia

Offices2 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Infrastructure, Supply Chain

Revenue model

1. Accommodation (Rooms, Suites & Villas): Primary revenue stream from room nights. Maya Ubud offers 60 private villas and 48 spacious suites. Maya Sanur offers 103 rooms and suites ranging from garden view to oceanfront pool suites.
2. Food & Beverage: Multiple dining outlets including Mayasari (signature restaurant), Tree Bar, Kuu (Japanese), River Cafe, and Rue at Sanur. Room service, in-villa dining, cooking classes, romantic dinners, and special experiences.
3. Spa & Wellness: Spa at Maya offers treatments including massages, body scrubs, flower baths, facials. Spa experiences available at both Ubud (riverfront location) and Sanur properties.
4. Weddings & Events: Wedding venues and packages at both properties. Ceremonial Plaza, Amphitheatre, Ballroom, and other venues. Full wedding planning services including decorations, F&B, entertainment, and beauty services.
5. Leisure Experiences & Activities: Tours (e-bike, trekking, white water rafting), yoga sessions, cooking classes, cultural experiences, purification rituals, healing sessions, and golf activities.

Pricing tiers

Go-to-market motion2 records

Distribution channels5 records

Marketing channels6 records

Core offering

Maya Resorts operates two luxury 5-star resort properties in Bali, Indonesia: Maya Ubud Resort & Spa (60 private villas and 48 suites across 10 hectares along the Petanu River valley) and Maya Sanur Resort & Spa (103 rooms and suites on Sanur's beachfront). The integrated offering includes the Maya Rewards loyalty program, Spa at Maya wellness sanctuaries, multiple dining venues, comprehensive wedding and event planning services, and curated cultural, adventure, and wellness experiences.

Product overview

Maya Resorts operates two luxury 5-star properties in Bali: Maya Ubud Resort & Spa (60 private villas + 48 suites in Ubud's cultural heart, spanning 10 hectares along the Petanu River valley) and Maya Sanur Resort & Spa (103 rooms and suites on Sanur's beachfront). The integrated offering includes: Maya Rewards loyalty program across both properties, Spa at Maya wellness sanctuaries, diverse dining venues (Mayasari restaurants, Tree Bar, River Café, Kuu), wedding and event services, and curated experiences including cultural tours, adventure activities, yoga, and spa treatments. The portfolio represents a unified resort brand with property-specific variations in room types, dining venues, and experiences.

Differentiator

Problem solved

Functional benefit

Brands

• Maya Rewards: The company's loyalty program offering points-based rewards, tiered membership (Silver, Gold, Platinum), and exclusive benefits for guests at both Maya Ubud and Maya Sanur properties.
• Spa at Maya
• Mayasari
• Tree Bar

Products and services

• Maya Ubud Resort & Spa A 5-star luxury resort in Ubud, Bali, spanning 10 hectares of tropical landscape along the Petanu River valley. Offers 60 private villas and 48 suites with forest valley and rice paddy views for affluent leisure travelers.
• Maya Sanur Resort & Spa A 5-star beachfront resort in Sanur, Bali, with 103 rooms and suites including seafront pool suites and lagoon pool access rooms. Features beachfront location with multiple wedding venues for leisure and wedding guests.
• Maya Rewards Loyalty Program A loyalty program with three tiers (Silver, Gold, Platinum) offering points for stays, dining, and spa treatments. Members receive discounts on F&B, spa, and laundry services, plus complimentary upgrades and late check-out benefits across both Maya properties.
• Spa at Maya Spa sanctuaries at both Ubud (rainforest setting by Petanu River) and Sanur (beachfront setting) offering private daybed-equipped pavilions and a wide range of rejuvenating treatments including massages, body scrubs, flower baths, and facials.
• Wedding Services at Maya Ubud Comprehensive wedding services at Maya Ubud featuring venues including Ceremonial Plaza (jungle canopy), The Amphitheatre (river valley views), Tree Bar Terrace, and Mayasari. Services include decorations, entertainment, custom F&B menus, and beauty services for destination wedding couples.
• Wedding Services at Maya Sanur Wedding venues at Maya Sanur include Ceremonial Plaza (beach view), Green Roof 360, The Pavilion (sea-view garden), and Ballroom. Maximum venue capacity of 200 people for beachfront destination weddings.
• Mayasari Restaurant Signature restaurant at both Maya Ubud and Maya Sanur, offering breakfast buffet and themed dinner evenings with cultural performances including Kecak Dance, Barong Dance, and Ramayana Dance.
• Tree Bar Mediterranean-inspired cuisine and handcrafted cocktails available at both Ubud (riverside setting overlooking Petanu River) and Sanur (beach setting). Features all-day dining with international dishes.
• The River Café Open-air riverside café at Maya Ubud overlooking the Petanu River and rainforest wall. Offers Italian-inspired favorites for guests exploring the Infinity Riverside Pool or Spa at Maya.
• Kuu Izakaya (Japanese Restaurant) Japanese restaurant at Maya Sanur offering Japanese classics and innovative fusion dishes including sushi, sashimi, bento boxes, and yakitori skewers.
• Indonesian Cooking Class Balinese cooking class with professional chefs at Mayasari Restaurant (Ubud) or Green Roof 360 (Sanur). Includes food, cooking equipment, and apron. Approximately 3 hours.
• e-Bike Tour Guided e-bike tours exploring Ubud countryside, rice fields, village temples, and Balinese homes. Options include Ubud to Tegalalang Rice Terraces (IDR 690k) and Ubud to Tirta Empul Temple (IDR 790k).
• White Water Rafting Ayung River rafting experience at Maya Ubud. Adult: IDR 995k, Child: IDR 695k. Includes buffet lunch and approximately 3 hours of adventure.
• Private Yoga 90-minute private yoga session with dedicated yoga guru at Maya Ubud. Includes towel and mineral water. IDR 400k++ per person.
• Purification Journey (Melukat) Sacred Melukat ritual at Pura Beji Sapat in Tegallalang - traditional Balinese water purification ceremony. IDR 1,550k++ per person or IDR 2,100k++ for two persons.
• Soul Blessing Ceremony Guided purification ritual by Maya Ubud's healer using sacred essences of coconut, flowers, sea, and river water. IDR 1,000k++ per person or IDR 1,800k++ per couple.
• Fullmoon Dinner Magical dinner experience at Maya Ubud featuring Balinese tradition, authentic cuisine, and a captivating Kecak & Fire Dance performance. Available on Fullmoon nights from 6:30 PM - 9 PM. Price: IDR 350k++ per person.
• In-Villa Grill Experience Private chef-prepared grilled dinner in villa privacy. Selections include Seafood Grill (IDR 750k), Vegetable Feast (IDR 650k), Carnivore BBQ (IDR 800k), Balinese Bakar (IDR 800k), and Indian Menu (IDR 750k).
• Maya Escape Spa Package 120-minute spa experience at Maya Sanur including relaxing Balinese massage, body scrub, and flower bath ritual. Redeemable for 9,831 points in Maya Rewards.
• Riverside Special Spa Package 180-minute spa treatment at Maya Ubud including Maya massage, body scrub choice, riverside aromatherapy flower bath, and rejuvenating facial. Redeemable for 17,666 points in Maya Rewards.
• Romantic Dinner (Flavors of Love) Private four-course romantic dinner beneath the stars at Tree Bar Pavilion, Ubud. Includes welcome drink, iced water, coffee, and tea. Redeemable for 13,310 points in Maya Rewards.

Quantifiable outcome

• Agoda Customer Review Score: 9.2/10 (2024)
• +3 more outcomes

Named customers4 records

Segments5 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

One partnership is on record.

• Global Hospitality Solutions Pte Ltd (GHS)coreTechnology or Integration · 1 January 2024Third-party provider operating the Maya Rewards loyalty program platform. Handles program technology, member data management, and loyalty program operations for rewards.mayaresorts.com. Privacy policy indicates compliance with Personal Data Protection Law (PDP Law) 2022 of Indonesia.

Scale indicators7 records

Recent moves8 records

Expansion highlights5 records

Direct peers

• Hanging Gardens of Bali: Boutique luxury jungle resort in Ubud with tiered infinity pools and private villas. Targets the same Ubud luxury leisure and small-wedding segment as Maya Ubud.
• Amandari: Aman resort in Ubud with private villas and a strong wellness/cultural positioning adjacent to Maya Ubud. Targets the same destination-wedding, wellness-retreat, and high-end cultural tourist with a similar experiential product.
• Mandapa, a Ritz-Carlton Reserve: Ultra-luxury riverside Ubud reserve with private villas, dining venues, and extensive wellness. Direct rival in the Ubud destination-wedding and luxury leisure market with comparable price points.
• Four Seasons Resort Bali at Sayan: Ultra-luxury jungle resort in Ubud overlooking the Ayung River with private villas and award-winning spa. Closest direct competitor in Ubud's luxury jungle segment, serving the same wellness- and culture-oriented affluent travelers as Maya Ubud.
• Bvlgari Resort Bali: Beachfront ultra-luxury cliff-top resort in Uluwatu with private villas and high-end dining. Comparable to Maya Sanur on beachfront luxury positioning and destination-wedding capability at a higher price point.
• COMO Uma Ubud: Boutique luxury Ubud resort with a strong wellness and yoga proposition, including COMO Shambhala spa. Directly comparable on wellness-led luxury leisure positioning targeting the same guest persona.
• Padma Resort Ubud: Five-star hillside resort in Ubud with extensive wellness, dining, and leisure facilities. Competes directly with Maya Ubud for mid-to-upper luxury leisure travelers and wedding groups in the Ubud market.

Broad incumbents

• The Westin Resort & Spa Ubud: International-brand luxury resort in Ubud with larger room inventory and access to Marriott Bonvoy's global loyalty program. Competes for the same Ubud leisure traveler and wedding market but at broader-scale, chain-affiliated positioning.
• Alila Villas Uluwatu: Luxury clifftop villa resort in Bali with private-pool villas and sustainability credentials. Comparable on luxury resort and experiential-product positioning, though located on the Bukit peninsula rather than in Ubud/Sanur.

Emerging players

• Kayon Jungle Resort by Pramana: Upper-mid luxury jungle resort in Ubud with private pool villas and wellness programming. Emerging competitor in the Ubud luxury jungle segment, addressing similar customers at slightly lower price points.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/mayasanurbali
• Instagraminstagram.com/mayaubud
• LinkedInlinkedin.com/company/mayaubud

Compliance9 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Subsidiaries1 record

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Maya Ubud Resort and Spa Bali