MCNEILL'S PHARMACY

What MCNEILL'S PHARMACY does

McNeill's Pharmacy is a family-owned independent retail pharmacy headquartered at 620 Jefferson Street in Whiteville, North Carolina, tracing its origins to 1875 when brothers John A. and Ben McNeill established a compounding and dispensing practice in southeastern North Carolina. The pharmacy has operated continuously for over 100 years across four generations and is recognized as North Carolina's oldest family-owned pharmacy, currently employing approximately 9 staff including Pharmacy Manager Jack Meares and a team of pharmacists, technicians, and a service center manager. The business serves local community patients, Medicare beneficiaries, diabetes patients, multi-medication patients, and long-term care facilities, with the only named external enterprise relationship being dedicated pharmacy services for employees of its sister company Liberty Healthcare.

The core offering is prescription dispensing, supplemented by over-the-counter products (including the LEADER store brand), immunizations (influenza, COVID-19, herpes zoster, pneumococcal, hepatitis B, meningococcal, tetanus, and TDAP), Medication Therapy Management, diabetes education with CONTOUR NEXT blood glucose monitoring products, durable medical equipment, and Medicare Part D open enrollment assistance. Technology-enabled services include the Dispill multi-dose packaging system (offered free to patients and available via mail order), medication synchronization, a Digital Pharmacist-branded mobile app for refills and medication reminders, and a 24/7 online refill portal. A wholly-owned subsidiary, McNeill's Long Term Care Pharmacy, provides consultant pharmacy and emergency delivery services to nursing homes.

The revenue model is primarily transaction-based through prescription dispensing and OTC product sales, with professional services revenue from immunizations, MTM, and diabetes education, managed-services revenue from long-term care facility contracts, and hardware sales from durable medical equipment (sourced through sister company Liberty Medical Specialties). Free local delivery within 10 miles and free Dispill packaging are used as patient-retention levers. The pharmacy operates within a broader family-owned healthcare ecosystem that includes Liberty Healthcare (home health and hospice) and Liberty Medical Specialties (DME), enabling cross-referral across the care continuum.

Name

MCNEILL'S PHARMACY

Legal name

McNeill's Pharmacy

Website

https://mcneillspharmacy.com

Company type

Private

Founded year

1875

Operating status

Operating

Headcount range

1–10 employees

Short description

McNeill's Pharmacy is a family-owned independent retail pharmacy in Whiteville, North Carolina, dispensing prescriptions and offering immunizations, DME, long-term care pharmacy services, and chronic-disease support to community patients, Medicare beneficiaries, and nursing homes in southeastern North Carolina.

Ownership category

akta.pro rank

Product category

Retail Pharmacy

NAICS

Pharmacies and Drug Retailers (456110), Health and Personal Care Retailers (456)

SIC

Retail-Drug Stores And Proprietary Stores (5912)

akta.pro industry

PRIMARYHLAFALAA

Retail & Community Pharmacies (Chain/Independent)

Healthcare & Life Sciences/Healthcare Providers & Systems/Pharmacy & Medication Management Services

SECONDARYHLAFALAF

Long-Term Care (LTC) & Skilled Nursing Facility Pharmacies

Healthcare & Life Sciences/Healthcare Providers & Systems/Pharmacy & Medication Management Services

SECONDARYCRAFAEAK

Health & Pharmacy Omnichannel

Consumer Products & Retail/E-commerce & Marketplaces/Omnichannel Retail E-commerce

SECONDARYHLAEAKAF

Mail-Order Pharmacy & Home Delivery

Healthcare & Life Sciences/Health Insurance & Managed Care/Pharmacy Benefit Management (PBM)

Keywords

• Retail pharmacy services
• Prescription medications
• Immunization services
• Durable medical equipment
• Medication management

Headquarters

HQ city

Whiteville

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Supply Chain, Operations, Infrastructure, Technology or R&D, Marketing or Sales

Revenue model

1. Prescription Medications: Core revenue from dispensing prescription medications to patients. The pharmacy accepts most major insurance plans and offers various payment options for prescription drug costs.
2. Over-the-Counter Products: Sale of OTC products including pain medication, cold and allergy medication, vitamins, oral health products, feminine hygiene products, first aid items, cosmetics, and LEADER brand products which offer quality healthcare at lower cost.
3. Immunization Services: Administration of immunizations including influenza, herpes zoster, pneumococcal, hepatitis B, meningococcal, tetanus, and TDAP vaccines for patients age 18 and above.
4. Medication Therapy Management (MTM): Comprehensive medication review and management services for patients taking multiple medications and/or with chronic conditions such as diabetes, asthma, and high blood pressure. Many health plans including Medicare and Medicaid cover these services.
5. Durable Medical Equipment: Sale and billing of medical equipment including wheelchairs, assistive devices (canes, walkers), bathroom equipment (benches), orthopedic supplies (back support belts, compression stockings), and nebulizers. Bills Medicare and most insurance companies.
6. Delivery Services: Home delivery service for medications with free delivery within 10 miles and $5 fee for patients refilling fewer than 2 prescriptions. Mail order service also available.
7. Long-Term Care Pharmacy Services: Consultant pharmacy services and medication provision to long-term care facilities such as nursing homes, including continuous pharmacist access and emergency medication delivery.

Pricing tiers

Go-to-market motion1 record

Distribution channels4 records

Marketing channels4 records

Core offering

McNeill's Pharmacy is a community retail pharmacy that dispenses prescription medications and over-the-counter healthcare products, administers immunizations, and provides medication management services including Dispill multi-dose packaging, medication synchronization, and medication therapy management. It also sells durable medical equipment and serves long-term care facilities with consultant pharmacy services, supported by mail-order delivery, a 24/7 digital refill portal, and a mobile app.

Product overview

McNeill's Pharmacy operates as a traditional retail pharmacy offering a comprehensive suite of pharmaceutical and healthcare services. The core pharmacy fills prescriptions and provides OTC products, while specialized services include Dispill multi-dose packaging, medication synchronization, medication therapy management, immunizations, diabetes education with CONTOUR glucose meters, durable medical equipment, long-term care pharmacy services, and Medicare enrollment assistance. The pharmacy also offers LEADER store-brand products and maintains a mobile app for prescription management and refills.

Differentiator

Problem solved

Functional benefit

Products and services

• Dispill Multi-Dose Packaging A free multi-dose packaging service where the pharmacist places pills for each dose into individual packets labeled with date and time, with color coding for easy identification. Available to all patients in need and via mail order for remote patients.
• Medication Synchronization A program that coordinates a patient's medication refills so all prescriptions can be picked up on the same day each month, preventing missed doses and multiple pharmacy visits. Offered to multi-medication patients.
• Medication Therapy Management (MTM) Comprehensive medication review and management service for patients taking multiple medications and/or with chronic conditions such as diabetes, asthma, and high blood pressure. Often covered by Medicare, Medicaid, and other health plans.
• Immunizations Vaccination services for patients age 18 and above (and influenza for age 14+), including influenza, herpes zoster, pneumococcal, hepatitis B, meningococcal, tetanus, TDAP, and COVID-19 vaccines.
• Delivery Service Home delivery of medications and Dispill packaging, free within 10 miles of the pharmacy and $5 for patients refilling fewer than 2 prescriptions. Mail order service also available for remote patients.
• Diabetes Education and Support Comprehensive diabetes education program covering blood sugar self-testing, healthy nutrition, physical activity, and ongoing support, with CONTOUR NEXT blood glucose monitoring products and test strips available.
• Durable Medical Equipment Sale and Medicare/insurance billing of medical equipment and supplies including wheelchairs, canes, walkers, bathroom benches, orthopedic supplies (back support belts, compression stockings), and nebulizers.
• McNeill's Long Term Care Pharmacy Long-term care pharmacy providing medications and consultant pharmacist services to nursing homes and long-term care facilities, with continuous pharmacist access and emergency medication delivery.
• LEADER Store-Brand Products Store-brand OTC healthcare products (cold medicine, pain relief, vitamins, oral health, first aid, cosmetics) containing the same active ingredients as national brands at lower cost, backed by a 100% Money Back Guarantee.
• Medicare Part D Open Enrollment Assistance Free assistance with Medicare Part D plan review, coverage assessment, and enrollment for Medicare beneficiaries during the Oct 15 – Dec 7 open enrollment period.
• Erectile Dysfunction Services Private consultations and discreet prescription services for erectile dysfunction, with confidential online refills and home delivery options.
• McNeill's Pharmacy Mobile App Mobile application providing medication reminders, 24/7 prescription refills without login, user profiles for managing prescription lists, and single-click delivery requests.

Named customers1 record

Segments6 records

Ideal customer profiles4 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• Liberty HealthcarecoreOthersLiberty Healthcare is the parent/sister company of McNeill's Pharmacy. Founded by Sandy McNeill (third-generation family member), Liberty Healthcare grew from the home health care business introduced at McNeill's Pharmacy. It provides Liberty Healthcare Employees pharmacy services through McNeill's, and its subsidiary Liberty Homecare provides homecare and hospice services linked on the McNeill's website.
• Liberty Medical SpecialtiescoreOthersLiberty Medical Specialties is a sister company that supplies durable medical equipment to McNeill's Pharmacy. DME products including wheelchairs, assistive devices, bathroom equipment, and orthopedic supplies are sourced through this affiliated company.

Scale indicators3 records

Recent moves7 records

Expansion highlights5 records

Direct peers

• Genoa Healthcare: Specialty pharmacy operating embedded pharmacies in behavioral health and LTC facilities. Direct overlap with McNeill's Long Term Care Pharmacy subsidiary (consultant pharmacy, emergency medication delivery to nursing homes) but at far greater national scale.
• Goodrich Pharmacy: Independent community pharmacy chain in Minnesota offering compounding, MTM, immunizations, multi-dose packaging, and LTC services. Comparable service mix to McNeill's and serves as a relevant independent-pharmacy peer in a similar rural/small-market context.

Broad incumbents

• Walgreens: National retail pharmacy chain with prescription dispensing, OTC, immunization, and mail-order services. Competes with McNeill's on the dispensing core but does not offer community-specific services like Dispill multi-dose packaging or LTC pharmacy at the local level.
• CVS Pharmacy: Largest US retail pharmacy chain with prescription dispensing, immunizations, MTM, and integrated PBM (Caremark). Direct overlap with McNeill's prescription, OTC, and immunization offerings; vastly superior scale and digital infrastructure.
• Walmart Pharmacy: High-volume retail pharmacy inside Walmart stores, offering $4 generics and immunizations. Competes with McNeill's on price-sensitive OTC and prescription business, particularly in rural southeastern NC communities.
• Costco Pharmacy: Membership-warehouse pharmacy with deeply discounted prescription pricing and OTC. Competes on price in markets where McNeill's patients also shop Costco for household goods, eroding OTC and cash-pay generic fills.

Emerging players

• Amazon Pharmacy: Mail-order pharmacy offering home delivery, transparent pricing, and Prime discounts. Increasingly competitive alternative for refill business that McNeill's currently captures through walk-in and free delivery.

Regional players

• Thrifty White Pharmacy: Employee-owned regional pharmacy chain in the Upper Midwest with prescription, MTM, immunization, and LTC pharmacy services. Closest analog to McNeill's independent community pharmacy model with similar service breadth including long-term care and medication synchronization.

Others

• Pharmacy First (Independent Pharmacy Cooperative): Independent pharmacy buying group offering wholesale contracts, clinical programs, and MTM enablement. Comparable enabling-partner role for community pharmacies like McNeill's seeking better PBM contracting and clinical service support.
• Kentucky Pharmacy (KPSC / Kentucky Pharmacy Services Cooperative): Independent pharmacy services cooperative providing group purchasing, central fill, and back-office support to independently owned pharmacies. Relevant more as an ecosystem enabler than competitor; McNeill's could become a member to gain scale leverage over time.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/mcneill's-pharmacy

Revenue estimate

Valuation estimate

Number of profiles

Profiles6 records

Subsidiaries2 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about MCNEILL'S PHARMACY