Maison Départementale de l'Autonomie MDA

What Maison Départementale de l'Autonomie MDA does

Maison Départementale de l'Autonomie (MDA) de Maine-et-Loire is a public administrative service entity operated under the Département de Maine-et-Loire in Angers, France. Organized as a Groupement d'Intérêt Public (GIP) under the February 11, 2005 law, it serves as the unified single point of contact (guichet unique) for disability rights, elderly autonomy allowances, and caregiver support across the Maine-et-Loire department. The MDA serves three primary constituencies: people with disabilities (children and adults), elderly persons aged 60 and over experiencing loss of autonomy, and informal caregivers (aidants), through services including disability compensation requests (PCH, AAH, AEEH), the Allocation Personnalisée d'Autonomie (APA), mobility cards (CMI), employment recognition (RQTH, ORP), and caregiver relief schemes (AVA, aide au répit).

Its core technology footprint consists of the departmental website mda.maine-et-loire.fr, which integrates with the national CNSA online teleservice (mdphenligne.cnsa.fr) for digital disability application submission, and the ViaTrajectoire platform for medical-social facility searches. A unified Dossier Unique de Demande d'admission (DUA) form streamlines medico-social establishment applications. Service delivery is multi-channel: physical reception at the Angers HQ and three territorial permanences (Cholet, Saumur, Angers), phone and email support (02 41 81 60 77 / 0 800 49 00 49), and a relay network of local partners (CCAS, CLIC, MDS, France Services). The 2024 website relaunch and the 2025 Handisas 49 emergency-care device (developed with CHU d'Angers) mark the most recent service extensions.

The MDA does not operate a commercial revenue model: all services are provided free of charge to citizens. It is funded through the Département's budget and contributions from GIP members (CPAM, CAF, MSA, DDETS, the Education Authority, and mutual insurers). Governance is shared among the Département (50% representation), the State (25%), and associations of people with disabilities (25%), with the President of the Département (Florence Dabin) chairing the executive commission (COMEX). The CDAPH rights commission meets biweekly to adjudicate individual cases. With 52 employees and a digitally hybrid service model, MDA's value proposition is the consolidation of previously fragmented MDPH, CLIC, and aging-related administrative procedures into a single departmental entry point.

Name

Maison Départementale de l'Autonomie MDA

Legal name

Département de Maine-et-Loire

Website

https://mda.maine-et-loire.fr

Company type

Public

Operating status

Operating

Headcount range

51–100 employees

Short description

The Maison Départementale de l'Autonomie (MDA) de Maine-et-Loire is a public single point of contact serving people with disabilities, elderly citizens, and caregivers in the French department of Maine-et-Loire, providing free administrative processing of disability compensation, autonomy allowances, and caregiver support services.

Ownership category

akta.pro rank

Product category

Public Social Services — Disability and Elderly Autonomy

NAICS

Services for the Elderly and Persons with Disabilities (62412), Administration of Public Health Programs (923120)

akta.pro primary industry

Local Public Health & Human Services Administration (BPAIACAK)

Keywords

• Disability services
• Elderly autonomy support
• Social services coordination
• Caregiver guidance
• Public accessibility information

Headquarters

HQ city

Angers

HQ country

France

HQ region

Europe

Offices1 record

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Infrastructure, Others

Distribution channels4 records

Marketing channels4 records

Core offering

Maison Départementale de l'Autonomie MDA is a public interest grouping (Groupement d'Intérêt Public) created by the Département de Maine-et-Loire and headquartered in Angers. It functions as the department-level single point of contact providing free information, guidance, and support to people with disabilities, elderly persons aged 60 and over, and their caregivers on matters related to autonomy rights and benefits. Services are delivered by approximately 52 employees within the framework of the French law of 11 February 2005 concerning equal rights and opportunities, participation, and citizenship for people with disabilities.

Product overview

The Maison Départementale de l'Autonomie (MDA) of Maine-et-Loire is a unified public service platform that serves as a single point of contact for elderly people and persons with disabilities. The MDA provides administrative processing of disability-related requests (dossier de demande handicap), financial aids (APA, PCH, AAH, AEEH, CPR), mobility solutions (Carte Mobilité Inclusion), housing assistance, employment support (RQTH, ORP), caregiver support services (AVA, aide au répit), and coordinates with various partners including CDAPH and community 360. Unlike a typical SaaS product, the MDA operates as a government service center offering integrated social and medical-social support services through both physical locations and online teleservices.

Differentiator

Problem solved

Functional benefit

Products and services

• Single Point of Contact for Autonomy-Related Rights A department-level entry point providing free information, guidance, and support to residents of Maine-et-Loire on autonomy-related rights and benefits, delivered to people with disabilities, elderly persons aged 60+, and caregivers.
• Disability Rights Information and Support Free guidance and support service helping people with disabilities in Maine-et-Loire understand and exercise their rights under the 2005 French disability framework.
• Elderly Autonomy Information and Support Free information and orientation service for elderly persons aged 60 and over in Maine-et-Loire regarding autonomy support services and aging-related rights and benefits.
• Caregiver Guidance and Support Free guidance and orientation service for caregivers of people with disabilities or elderly persons in Maine-et-Loire, helping them navigate autonomy-related rights and benefits on behalf of their dependents.

Segments3 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Partnerships

14 partnerships are on record, tiered core and minor.

• Département de Maine-et-LoirecoreOthers · 11 February 2005
• Direction départementale de l'emploi, du travail et des solidarités (DDETS)coreOthers · 11 February 2005
• Direction académique des services de l'éducation nationale de Maine-et-LoirecoreOthers · 11 February 2005
• CPAM de Maine-et-LoirecoreStrategic or Co-development Partner · 11 February 2005
• CAF de Maine-et-LoirecoreStrategic or Co-development Partner · 11 February 2005
• Mutualité sociale agricole (MSA)minorStrategic or Co-development Partner · 11 February 2005
• Mutualité française Anjou Mayenne (Groupe Vyv3)minorStrategic or Co-development Partner · 11 February 2005
• Centre communal d'action sociale (CCAS)minorChannel Partner/ Reseller/ Distributor
• Centre local d'information et de coordination (CLIC)minorChannel Partner/ Reseller/ Distributor
• Maisons départementales des solidarités (MDS)minorChannel Partner/ Reseller/ Distributor
• France ServicesminorChannel Partner/ Reseller/ Distributor
• Service d'accompagnement social pour les sourds (SACSO)minorStrategic or Co-development Partner
• CHU d'AngersminorStrategic or Co-development Partner
• SAMU Centre 15 du Maine-et-LoireminorStrategic or Co-development Partner

Recent moves6 records

Expansion highlights4 records

Direct peers

• MDPH de Paris: Paris's departmental disability house (MDPH) performing the same statutory function as MDA Maine-et-Loire for disability rights and compensation, though without the merged elderly-autonomy (CLIC) layer that defines the MDA model.
• MDPH du Rhône: Rhône department's MDPH administering disability compensation, orientations, and rights — a direct functional equivalent within the same French national framework, serving a different but comparable urban/departmental population.
• MDA des Bouches-du-Rhône: Another departmental MDA structure (like Maine-et-Loire) merging MDPH and CLIC services, making it the closest functional peer given the shared 'unified autonomy house' model rather than standalone MDPH operations.
• MDPH de la Gironde: Gironde's MDPH providing the same disability compensation, orientation, and rights administration services under the same 2005 law framework, comparable in scope and stakeholder model to MDA Maine-et-Loire.

Regional players

• MDPH de Loire-Atlantique: Neighboring Pays de la Loire region's MDPH operating under the same national framework in a directly adjacent department, offering a regional benchmark for caseload, partnerships, and digital service design.
• MDPH de l'Ille-et-Vilaine: Brittany-based MDPH operating the same statutory functions in a comparable mid-sized French department, useful for benchmarking digital teleservice uptake and partnership structures.
• MDPH du Nord: Large northern French department MDPH with comparable population scale to Maine-et-Loire, providing a benchmark for high-volume departmental disability administration.
• MDPH de l'Isère: Isère MDPH operating in a similar demographic and territorial context (mid-sized department with mixed urban/rural populations), comparable in service breadth and reliance on digital teleservice.

Broad incumbents

• CNSA (Caisse Nationale de Solidarité pour l'Autonomie): National agency that funds, steers, and provides the digital teleservice infrastructure (mdphenligne.cnsa.fr) used by all departmental MDAs/MDAs — the national incumbent defining the operational and policy framework within which MDA Maine-et-Loire operates.

Others

• Département de Maine-et-Loire (parent): Parent public authority providing 50% of GIP governance and full administrative/financial management of the MDA — not a peer but the enabling administrative umbrella within which the MDA is constituted.

Market position

Strengths4 records

Weaknesses4 records

Competitive moat4 records

Key risks5 records

Key highlights6 records

Customer concentration

• YouTubeyoutube.com/c/departementdemaineetloire
• Facebookfacebook.com/Departement49
• Instagraminstagram.com/maine_et_loire
• LinkedInlinkedin.com/company/maison-d%C3%A9partementale-de-l'autonomie-mda

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Maison Départementale de l'Autonomie MDA