What MDPH Nord does

MDPH Nord (Maison Départementale des Personnes Handicapées du Département du Nord, also known as MDPH 59) is a public-service institution established in 2005 under France's February 11, 2005 disability law, operating as a Groupement d'Intérêt Public (GIP) under the authority of the Conseil Départemental du Nord. It serves as the legally mandated single window (guichet unique) for all disability-related rights and benefits for residents of the Nord department — France's most populous department, with approximately 2.6 million inhabitants. The organization evaluates needs and issues decisions through a CDAPH commission and a pluridisciplinary team, covering financial aid (AAH, AEEH, PCH including the PCH Parentalité component, FDCH), identity and mobility documents (CMI), schooling accommodations (PPS, AESH, ULIS), vocational recognition (RQTH, ESAT orientation), and orientation to medico-social establishments (ESMS, Habitat Inclusif).

The operating model is omni-channel: three fixed MDPH sites in Lille, Valenciennes, and Dunkerque; over 100 Relais Autonomie proximity service points spanning CCAS, CLIC, Maison Nord Solidarités, and Maison France Services locations; mobile Camions bleus units deployed across six regional calendars; the national MDPH en ligne digital platform; telephone support (including Acceo for deaf/hard-of-hearing callers); and postal mail. Technology is functional rather than differentiated: RGAA 4.1.2-compliant web presentation, integration with ViaTrajectoire for medico-social admissions, the CMI national portal, and a relay to Mon Parcours Handicap for forms. No proprietary AI/ML, APIs, or SDKs are disclosed.

The economic model is a public-budget allocation, not a commercial one. Services are free of charge to beneficiaries. The organization is funded by contributions from the Conseil Départemental du Nord, the State, CPAM, CAF, and MSA. The Department also administers the PCH and FDCH payments. Governance is exercised by a Commission Exécutive (COMEX) presided over by the Vice-President of the Departmental Council in charge of autonomy. The organization employed approximately 41 staff at the time of the data set, is actively recruiting (REMS physician), and is led by a Directrice appointed by decree on May 2, 2023.

Name

MDPH Nord

Legal name

Maison Départementale des Personnes Handicapées du Département du Nord

Website

https://mdph.lenord.fr

Company type

Private

Founded year

2005

Operating status

Operating

Headcount range

11–50 employees

Short description

MDPH Nord is the publicly mandated single-window service in France's Nord department that evaluates disability needs and coordinates financial, educational, vocational, and medico-social benefits for residents. Funded by the Département du Nord, the State, and social-protection agencies, it delivers free services through three sites, 100+ Relais Autonomie points, mobile units, and a national digital platform.

Ownership category

akta.pro rank

Product category

Disability Services Administration

NAICS

Services for the Elderly and Persons with Disabilities (62412), Social Assistance (624)

SIC

Services-Health Services (8000), Services-Misc Health & Allied Services, Nec (8090)

akta.pro primary industry

Disability Services & Independent Living Support (BPAGACAG)

akta.pro secondary industry

Disability Services & Assistive Solutions (Accessibility, Assistive Tech) (BPAGALAM)

Keywords

• Disability benefits administration
• Public social services
• Disability rights coordination
• Social welfare agency
• Disability assessment services

Headquarters

HQ city

Lille

HQ country

France

HQ region

Europe

Offices4 records

Markets served

GTM type

B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure

Revenue model

1. Public Funding (Government Budget): MDPH Nord is a Groupement d'Intérêt Public (GIP) funded by the Conseil Départemental du Nord, with contributions from the State, CPAM (Assurance Maladie), CAF, and MSA. Services are provided free of charge to beneficiaries. The Department also manages the PCH (Prestation de Compensation du Handicap) payments and the FDCH (Fonds Départemental de Compensation du Handicap) as part of its public service mission.

Go-to-market motion1 record

Distribution channels6 records

Marketing channels6 records

Core offering

MDPH Nord (Maison Départementale des Personnes Handicapées du Département du Nord) is a public single-window service (guichet unique) for processing disability-related rights and benefits in the Nord department of France. It evaluates individual needs through pluridisciplinary teams, coordinates decisions via the CDAPH commission, and administers financial aid (AAH, AEEH, PCH), mobility/identity cards (CMI), schooling support (PPS), professional integration services (RQTH), and orientation to medico-social establishments. All services are provided free of charge to beneficiaries and funded through public budgets.

Product overview

MDPH Nord operates as a unified single-window service platform for all disability-related rights and benefits in the Nord department. The core offering comprises financial compensation services (AAH, AEEH, PCH including PCH Parentalité, and FDCH), identity and mobility documents (Carte Mobilité Inclusion), educational support (PPS with AESH and ULIS), vocational integration services (RQTH, ESAT, SAMETH), and residential/living support (ESMS, Habitat Inclusif, Accueil Familial, Téléassistance). All services are coordinated through the Commission's website with digital submission via the national 'MDPH en ligne' portal and in-person support through a network of Relais Autonomie, three physical MDPH sites, and mobile France Services trucks.

Differentiator

Problem solved

Functional benefit

Products and services

• Allocation aux Adultes Handicapés (AAH)

Quantifiable outcome

• Free, universal access to disability services for all Nord department residents regardless of age or disability type
• +2 more outcomes

Named customers1 record

Segments4 records

Ideal customer profiles3 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Integration7 records

Feature4 records

Partnerships

Ten partnerships are on record, tiered core and supporting.

• Caisse d'Allocations Familiales (CAF)coreOthersCAF is a key partner in MDPH operations, responsible for paying AAH (Allocation aux Adultes Handicapés), AEEH (Allocation d'Éducation de l'Enfant Handicapé) and related supplements. CAF verifies administrative conditions for payment including residence, age, and resource criteria. MDPH sends notification copies to CAF for implementation of CDAPH decisions.
• Mutualité Sociale Agricole (MSA)coreOthersMSA serves agricultural sector beneficiaries as an alternative to CAF for payment of AAH, AEEH and related benefits. MSA applies the same verification criteria as CAF for benefit payments. MDPH coordinates decisions with MSA similarly to CAF processes.
• Assurance Maladie (CPAM)coreOthersCPAM participates in the CDAPH commission as a representative of health insurance. They contribute to funding decisions including the FDCH (Fonds Départemental de Compensation du Handicap) committee. MDPH coordinates on healthcare-related disability assessments and benefit calculations.
• AGEFIPHsupportingOthersAssociation for Gestion des Fonds pour l'Insertion Professionnelle des Personnes Handicapées. Referenced as a potential co-finanancer for PCH equipment costs when beneficiaries have remaining charges. Also provides employment support services for disabled workers.
• ViaTrajectoirecoreTechnology or IntegrationSecure digital platform for admission to medico-social establishments and services. MDPH transmits beneficiary orientation decisions and contact information securely to ViaTrajectoire, enabling establishments to view beneficiary profiles and manage admission lists. Beneficiaries can submit a single Dossier Unique d'Admission (DUA) to multiple establishments through this platform.
• AcceosupportingTechnology or IntegrationAccessibility service provider enabling deaf and hard-of-hearing individuals to communicate with MDPH via sign language interpretation. Accessed through the Acceo platform at app.acce-o.fr/client/mdph_nord, providing real-time interpretation for telephone communications.
• Education Nationale (National Education)coreOthersThe Education Department is represented in the CDAPH commission and participates in schooling-related decisions including PPS (Projet Personnalisé de Scolarisation), AESH notifications, and school transport. MDPH works with school principals, teachers, and Référents de Scolarité for coordinated support.
• FIPHFPsupportingOthersFonds pour l'Insertion des Personnes Handicapées dans la Fonction Publique. Referenced as a potential co-financier for PCH equipment costs, similar to AGEFIPH but for public sector employees with disabilities.
• ANAHsupportingOthersAgence Nationale de l'Habitat. Referenced as a potential co-financier for housing adaptation work when PCH does not fully cover costs. Provides grants for accessibility improvements that complement MDPH compensation.
• Comité des Usagers de la MDPHsupportingOthersUser Committee established in 2023 comprising 20 Nord department residents with disabilities or caregivers. Provides input on service quality and facilitates improvements to MDPH services based on lived experience. Engages in proposals for process improvements and public awareness activities.

Scale indicators2 records

Recent moves7 records

Expansion highlights5 records

Others

• ViaTrajectoire: National secure platform for orientation toward medico-social establishments (ESMS). MDPH Nord integrates with ViaTrajectoire to transmit admission dossiers — making it a core technology and process partner for the residential-services workflow.
• CNSA (Caisse Nationale de Solidarité pour l'Autonomie): National coordinating body that funds, regulates, and standardizes the MDPH network across France. Highly relevant as upstream policy/funder counterpart that defines MDPH service standards, hosts the MDPH en ligne national platform, and channels departmental PCH financing.
• Conseil Départemental du Nord: Parent institution and primary funder of MDPH Nord. Comparable as a French departmental authority providing parallel autonomy and social assistance services (aide sociale, APA) outside the disability-specific MDPH scope.
• AGEFIPH: Association managing the fund for professional integration of disabled workers in the private sector. Pairs with MDPH's RQTH decisions to deliver workplace accommodations, training, and employment retention — making it a direct beneficiary and co-financier of MDPH-evaluated decisions.
• CAF (Caisse d'Allocations Familiales): Family allowances fund that executes payment of MDPH decisions (AAH, AEEH). Operationally intertwined with MDPH through daily data exchange and joint processing of disability benefit entitlements — a critical upstream/downstream counterpart rather than direct competitor.
• FIPHFP: Public-sector counterpart to AGEFIPH, funding workplace accommodations for disabled civil servants. Comparable as a co-financier of PCH equipment and a downstream actor dependent on MDPH disability recognition outputs.

Direct peers

• MDPH de Paris (MDPH 75): The Parisian departmental MDPH performing the identical single-window disability evaluation and benefit coordination role under the same 2005 law. Directly comparable in mandate, governance (GIP under the Département de Paris), and service portfolio, but serving a much larger and denser urban population.
• MDPH des Bouches-du-Rhône (MDPH 13): Departmental MDPH for Bouches-du-Rhône (Marseille/Aix region), executing the same disability single-window mission with similar GIP structure, CDAPH-led decision process, and national-platform integrations (MDPH en ligne, ViaTrajectoire).
• MDPH du Rhône (MDPH 69): Departmental MDPH for the Rhône department under the Métropole de Lyon / Département du Rhône. Performs the same legally mandated disability benefit evaluation, CDAPH coordination, and single-dossier processing as MDPH Nord, with comparable service catalog (AAH, AEEH, PCH, CMI, PPS).

Regional players

• Département du Pas-de-Calais (autonomie services): Neighboring French department operating its own MDPH (MDPH 62) and parallel autonomie services. Regionally adjacent but serves a separate territory; together with MDPH Nord illustrates the multi-MDPH national architecture.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat4 records

Key risks6 records

Key highlights6 records

Customer concentration

• LinkedInlinkedin.com/company/mdph-nord

Compliance2 records

Revenue estimate

Valuation estimate

Number of profiles

Profiles3 records

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about MDPH Nord