What Medcloud does

Medcloud is a Brazilian cloud-based healthcare operating system that unifies RIS (Radiology Information System), PACS (Picture Archiving and Communication System), and electronic health records (EHR) into a single platform. Founded in 2011 and headquartered in Ponta Grossa, Paraná with a regional office in São Paulo, the company serves diagnostic imaging centers, hospitals, radiology clinics, teleradiology providers, and general medical practices across nine countries in Latin America and North America. Its flagship offerings — Medcloud PACS, Medcloud RIS, and Medcloud CIS — are augmented by newer modules including Medcloud Voxly (AI voice transcription), Medcloud Network (collaborative radiology), Medcloud VET (veterinary radiology), and a dedicated AI sub-brand called Zaail.

The platform is built 100% on AWS infrastructure, supports DICOM, HL7v2, FHIR, and proprietary REST APIs (RIS, PACS, HIS), and is delivered as cloud-native software with remote implementation completed in minutes. It holds ANVISA registration (81622500001), HIPAA compliance, and LGPD compliance — a regulatory combination the company claims is unique among 100% cloud-native healthcare platforms in Brazil. Data is encrypted and replicated with a 20-year retention guarantee. Customers include Hospital Sírio-Libanês, Hospital São Camilo, Rede D'Or, Unimed, and Bayer, alongside a long tail of mid-market diagnostic clinics; a Microsoft partnership extends reach to approximately 450,000 patients across four countries.

Medcloud operates a sales-led, enterprise-focused go-to-market with quote-based annual SaaS subscriptions, free trials, and API-first distribution to teleradiology integrators and hospital IT teams. The company is privately held with no disclosed funding rounds, ~50 employees, and 12-15 years of operational history (per company self-description) managing millions of exams and patient records. The company has accumulated multiple industry awards (Frost & Sullivan 2016, Insights Care 2019, GHP 2023) and integrated 300+ clinical units in a single recent year.

Name

Medcloud

Legal name

Medcloud

Website

https://medcloud.link

Company type

Private

Founded year

2011

Operating status

Operating

Headcount range

11–50 employees

Short description

Medcloud is a Brazilian cloud-based healthcare operating system integrating RIS, PACS, and EHR with AI features, serving diagnostic imaging centers, hospitals, clinics, and teleradiology providers across nine countries in Latin America and North America.

Ownership category

akta.pro rank

Product category

Healthcare Imaging and Clinical Software

NAICS

Computer Systems Design and Related Services (54151), Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services (51821)

SIC

Services-Prepackaged Software (7372), Services-Computer Integrated Systems Design (7373), Services-Health Services (8000), Surgical & Medical Instruments & Apparatus (3841)

akta.pro primary industry

EHR/EMR Integration & Interoperability Middleware (HL7/FHIR) (HLALAKAD)

akta.pro secondary industry

Data Aggregation, Interoperability & APIs for RPM (FHIR/IoMT Gateways) (HLACAFAO)

Keywords

• Cloud PACS
• Radiology information system
• Electronic health records
• Healthcare interoperability
• AI medical transcription

Headquarters

HQ city

São Paulo

HQ country

Brazil

HQ region

Latin America

Offices2 records

Markets served

GTM type

B2B

Offering type

Software

Cost components

Personnel, Technology or R&D, Infrastructure, Marketing or Sales, Operations

Revenue model

1. SaaS Subscription - Cloud Healthcare Platform: Subscription-based revenue model for cloud-based healthcare management platform. Customers pay recurring fees for access to RIS, PACS, CIS, and other modules. Pricing appears quote-based with custom enterprise agreements.

Pricing tiers

Go-to-market motion2 records

Distribution channels3 records

Marketing channels5 records

Core offering

Medcloud provides a 100% cloud-based healthcare operating system integrating RIS, PACS, and Electronic Health Records (EHR) with AI capabilities into a single platform. The solution targets diagnostic imaging centers, hospitals, teleradiology providers, and specialty clinics, enabling medical image management, radiology workflow automation, teleconsultation, clinical documentation, and billing (TISS/TUSS). The platform supports DICOM, HL7v2, FHIR, and REST API interoperability, with ANVISA registration and HIPAA compliance.

Product overview

Medcloud is a Digital Health Ecosystem consisting of a unified platform with multiple integrated products: Medcloud CIS (AI-powered electronic health records with voice transcription), Medcloud RIS (cloud-based radiology information system), Medcloud PACS (cloud picture archiving), Medcloud VET (veterinary radiology), Medcloud Voxly (AI voice transcription), Medcloud Network (collaborative radiology network), and Zaail (AI subsidiary). Together, these solutions form an AI-powered cloud ecosystem connecting diagnostic imaging and clinical management across the entire patient journey.

Differentiator

Problem solved

Functional benefit

Brands

• Medcloud Voxly: Voice transcription solution with intelligent AI-based voice recognition.
• Medcloud Network
• Medcloud CIS
• Medcloud RIS
• Medcloud PACS
• Medcloud VET
• Zaail

Products and services

• Medcloud CIS (Electronic Health Record) Cloud-based Electronic Health Record (EHR) system with AI-powered transcription, intelligent scheduling, financial control, and integrated teleconsultation capabilities. Designed for clinics, medical offices, and doctors seeking a unified patient record and practice management platform.
• Medcloud RIS (Radiology Information System) Cloud-based Radiology Information System for operational and administrative management of radiology operations, including scheduling, TISS/TUSS billing automation, rejection control, batch generation, and automated patient notifications via WhatsApp and email.
• Medcloud PACS (Picture Archiving and Communication System) Cloud-based Picture Archiving and Communication System for managing, storing, and sharing medical images. Supports DICOM standards, secure web-based viewing, remote implementation, and sharing via email and WhatsApp. Used by diagnostic imaging centers, teleradiology projects, dental radiology, and cardiology centers.
• Medcloud VET Complete management solution for Veterinary Radiology, extending the PACS functionality for veterinary diagnostic imaging workflows and image management.
• Medcloud Voxly AI-powered intelligent voice transcription solution that converts speech to text for medical documentation and clinical use.
• Medcloud Network Collaborative radiology network enabling collaboration, image sharing, and report sharing among radiology professionals, imaging centers, and hospitals within the Medcloud ecosystem.
• Zaail AI subsidiary of Medcloud providing artificial intelligence solutions designed to humanize healthcare. Zaail's AI technology is integrated into the Medcloud ecosystem to enhance patient care and clinical workflows.

Quantifiable outcome

• Up to 60% cost reduction
• +3 more outcomes

Named customers10 records

Segments8 records

Ideal customer profiles4 records

Technology focussed Yes

API detail

Has API

Yes

API docs

API detail

Core technology

AI maturity

App detail

Integration3 records

AI capability4 records

Feature10 records

Partnerships

Eleven partnerships are on record, tiered core, flagship, major and minor.

• AWS (Amazon Web Services)coreTechnology or IntegrationCloud infrastructure provider powering Medcloud's platform. AWS provides the scalable, secure cloud computing infrastructure essential for the 100% cloud-based healthcare operating system.
• MicrosoftcoreTechnology or IntegrationStrategic partnership enabling healthcare platform delivery. Partnership serves 450,000 patients across four countries with mobile access to medical records via smartphone.
• ZaailcoreTechnology or IntegrationAI partner providing artificial intelligence capabilities to humanize healthcare. Zaail's AI technology is integrated into the Medcloud ecosystem for enhanced patient care.
• Hospital Sírio-LibanêsflagshipOthersLeading Brazilian hospital using Medcloud platform. Serves as reference customer and approval credential for the platform's enterprise capabilities.
• Hospital São CamiloflagshipOthersMajor hospital network using Medcloud for PACS and medical image management across facilities.
• Rede D'OrflagshipOthersMajor hospital network operator in Brazil using Medcloud solutions.
• UnimedmajorOthersLargest Brazilian health cooperative and insurance provider using Medcloud platform for healthcare management.
• BayerminorOthersPharmaceutical company partnership for healthcare technology initiatives.
• Colégio Brasileiro de Radiologia e Diagnóstico por Imagem (CBR)majorOthersBrazilian College of Radiology and Diagnostic Imaging - premier radiology professional association providing industry endorsement and credibility.
• ScanVetminorOthersVeterinary diagnostic imaging reference customer and partner for veterinary radiology solutions.
• Rede Feminina de Combate ao Câncer de Ponta GrossaminorOthersNon-profit partnership providing healthcare access to low-income population in the company's headquarters city.

Scale indicators11 records

Recent moves6 records

Expansion highlights5 records

Broad incumbents

• Agfa HealthCare: Long-established PACS/RIS/EMR vendor with deep enterprise hospital deployments globally. Competes with Medcloud for large radiology departments seeking integrated imaging and clinical platforms.
• Philips (IntelliSpace PACS): Philips offers IntelliSpace PACS and integrated radiology workflows as part of a broader healthcare portfolio including imaging equipment. Serves large hospital networks globally and is a key competitor for premium enterprise PACS contracts that Medcloud targets.
• Carestream Health: Global incumbent in medical imaging IT with a portfolio of RIS, PACS, and clinical workflow solutions. Competes with Medcloud in Brazil and across LatAm, particularly for enterprise hospital customers seeking end-to-end imaging platforms.
• Fujifilm Healthcare (Synapse): Fujifilm's Synapse PACS/RIS suite is a global incumbent in radiology IT, with deep penetration in Latin American hospital networks. Direct competitor for enterprise PACS contracts and bundled imaging-IT deals.
• GE Healthcare (Centricity): Global medical imaging and IT incumbent with Centricity PACS and broader hospital information systems portfolio. Competes with Medcloud for large hospital network contracts and integrated imaging-clinical workflows.
• Siemens Healthineers (teamplay): Global medical imaging and IT incumbent offering enterprise PACS and imaging-cloud solutions as part of its broader healthcare portfolio. Competes with Medcloud for premium enterprise imaging contracts globally and in LatAm.

Regional players

• MV Sistemas: Brazilian health-IT vendor with a strong installed base of hospital management systems, RIS, and PACS. Direct regional competitor to Medcloud in the Brazilian market, particularly among public hospitals and smaller private networks.

Direct peers

• Sectra: Swedish cloud-native PACS and RIS vendor focused on enterprise imaging, with strong presence in Europe and growing US footprint. Directly comparable to Medcloud as a cloud-first imaging platform serving hospitals and teleradiology providers.
• RamSoft: Cloud-native PACS/RIS vendor serving imaging centers and hospitals globally with a SaaS delivery model. Competes head-to-head with Medcloud for cloud-migrating customers and offers similar tele-radiology and EHR integration capabilities.

Emerging players

• PaxeraHealth: AI-powered cloud PACS vendor targeting imaging centers and hospitals with a focus on AI-driven radiology workflows. Comparable to Medcloud in its cloud-native architecture and AI integration strategy, with overlap in LatAm and Middle East markets.

Market position

Strengths5 records

Weaknesses5 records

Competitive moat5 records

Key risks6 records

Key highlights7 records

Customer concentration

• LinkedInlinkedin.com/company/medcloud

Compliance3 records

Revenue estimate

Valuation estimate

Number of profiles

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Medcloud