Mediation Council

What Mediation Council does

The Mediation Council (Mediasiya Şurası) is a government regulatory body established under Azerbaijan's Law on Mediation (No. 1555-VQ), adopted on March 29, 2019, and operating under the country's Ministry of Justice. The Council is the official regulator of mediation services in Azerbaijan, responsible for maintaining public registries of certified mediators, mediation organizations, and mediation training institutions; supervising compliance with national mediation legislation; and coordinating with the Cabinet of Ministers on policy and fee-setting. Its mandate became operational on January 1, 2021, when a mandatory initial mediation session was required for family, labor, and commercial disputes before parties can proceed to court. The Council is led by a Board of Directors (İdarə Heyəti) and staffed by approximately 21 employees at its Baku headquarters on Mikayıl Müşviq küçəsi 28a.

The Council's core product is the Mediasiya Reyestri (Mediation Registry), a web-based portal system that supports online applications, complaint submission, and verification of mediator credentials. The registry comprises three sub-registries: 460 certified mediators, 74 active mediation organizations operating across more than 40 regions of Azerbaijan, and authorized mediation training institutions (currently the Justice Academy of Azerbaijan as the sole registered institution, TQ-001). Supporting services include the initial mediation session service, an online complaint filing system with a stated one-month response time, a five-question service quality evaluation survey, official document templates, and a mediator recommendation service. Underlying technology is described as a portal-based system rather than a proprietary AI or analytics platform.

Mediation fees are government-set by Resolution No. 308 of the Cabinet of Ministers (dated July 15, 2019), with tariffs of 50 AZN for family and labor disputes and tiered fees from 20 to 400 AZN for commercial disputes based on claim value. The Council itself is funded by the state budget rather than through commercial revenue, so traditional revenue mechanics do not apply. The Council also receives institutional development support from the European Union under a project to strengthen alternative dispute resolution and legal aid mechanisms in Azerbaijan, and partners with the Justice Academy of Azerbaijan for mediator training pipeline control.

Name

Mediation Council

Legal name

Mediasiya Şurası

Website

https://mediasiya.gov.az

Company type

Private

Founded year

2019

Operating status

Operating

Headcount range

11–50 employees

Short description

The Mediation Council (Mediasiya Şurası) is Azerbaijan's government regulator of mediation services under the Ministry of Justice. It maintains the national registry of 460 mediators and 74 mediation organizations, overseeing mandatory pre-court mediation for family, labor, and commercial disputes.

Ownership category

akta.pro rank

Product category

Alternative Dispute Resolution Services

NAICS

Regulation, Licensing, and Inspection of Miscellaneous Commercial Sectors (92615), Executive, Legislative, and Other General Government Support (921), Executive, Legislative, and Other General Government Support (9211)

SIC

Services-Management Services (8741), Services-Social Services (8300)

akta.pro primary industry

State/Provincial Licensing, Permitting & Regulatory Administration (Cross-sector) (BPAIABAO)

akta.pro secondary industry

Mediation, Negotiation Support & Peace Processes (BPADAFAC)

Keywords

• Alternative dispute resolution
• Mediation services
• Regulatory oversight
• Mediator certification
• Pre-court mediation

Headquarters

HQ city

Baku

HQ country

Azerbaijan

HQ region

Asia

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Technology or R&D, Infrastructure, Others

Pricing tiers

Distribution channels3 records

Marketing channels3 records

Core offering

The Mediation Council (Mediasiya Şurası) is the Azerbaijani state regulatory body that oversees the national mediation ecosystem, maintaining the official registry of 460 mediators, 74 mediation organizations, and authorized training institutions. It administers the mandatory initial mediation session required before court for family, labor, and commercial disputes (effective January 1, 2021), processes mediator applications, handles complaints, runs service quality surveys, and sets regulated fee schedules under Cabinet of Ministers authority.

Product overview

Mediation Council (Mediasiya Şurası) operates a unified government portal for Azerbaijan's mediation ecosystem, consisting of the Mediasiya Reyestri (Mediation Registry) as the core platform. The registry encompasses three interconnected sub-registries: Mediatorlar (Mediators Registry with 460 certified mediators), Mediasiya təşkilatları (Mediation Organizations Registry with 74 active organizations), and Mediasiya təlimi qurumları (Training Institutions Registry). Supporting services include the Ilkin mediasiya sessiyası (Initial Mediation Session Service) for mandatory pre-court mediation, the Şikayət (Complaint Filing System) for oversight, the Qiymətləndirmə sorğusu (Evaluation Survey) for quality assurance, and a collection of Document Templates for procedural compliance. The portal provides citizens and businesses access to mediation services across all Azerbaijani regions.

Differentiator

Problem solved

Functional benefit

Products and services

• Mediasiya Reyestri (Mediation Registry) A comprehensive online registry system that maintains records of certified mediators, mediation organizations, and mediation training institutions in Azerbaijan. It serves as the official database for verifying mediator credentials and organizational legitimacy.
• İlkin mediasiya sessiyası (Initial Mediation Session Service) A mandatory initial mediation session service required for family, labor, and commercial disputes before court proceedings, as mandated since January 1, 2021. Family and labor disputes are charged 50 AZN per case; commercial disputes follow a tiered fee schedule based on claim value.
• Şikayət (Complaint Filing System) An online complaint submission system that allows citizens to file complaints against mediators and mediation organizations, with responses provided within one month.
• Mediatorun tövsiyə edilməsi (Mediator Recommendation Service)
• Mediasiya Şurasının sənədləri (Document Templates)

Quantifiable outcome

• Dispute resolution success rate above 85% in mediation processes where parties approach the process in good faith and are committed to resolution

Segments3 records

Ideal customer profiles3 records

Technology focussed Yes

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature3 records

Partnerships

Two partnerships are on record, tiered core.

• European UnioncoreOthersThe European Union provides financial support for institutional capacity building of the Mediation Council through projects aimed at strengthening alternative dispute resolution mechanisms and legal aid services in Azerbaijan. The EU-supported project 'Enhancing the institutional capacity of the Ministry of Justice of Azerbaijan Republic in implementing alternative dispute resolution mechanisms and providing legal aid services to the population' has been implemented under the EU's assistance framework.
• Justice Academy of Azerbaijan (Ədliyyə Akademiyası)coreStrategic or Co-development PartnerThe Justice Academy is the sole registered training institution for mediator preparation and specialization courses. It conducts initial mediator training and continuing education programs under the supervision of the Mediation Council. The academy is registered as training institution TQ-001.

Scale indicators4 records

Recent moves6 records

Expansion highlights5 records

Others

• Justice Academy of Azerbaijan: The Justice Academy is the sole registered mediation training institution (TQ-001) in Azerbaijan and provides initial and continuing mediator training. Adjacent enabler rather than a direct peer, but integral to the Council's credentialing pipeline.
• Ministry of Justice of Azerbaijan: The Ministry of Justice is the parent organization of the Mediation Council and is responsible for policy implementation, regulation, and oversight of ADR mechanisms in Azerbaijan. Relevant as the controlling government authority rather than a direct peer.

Direct peers

• Resolution Institute (Australia/NZ): Resolution Institute is an Australasian professional membership body that accredits mediators, adjudicators, and other ADR practitioners, and maintains national registers of accredited professionals. Directly analogous to the Mediation Council in its role as a national mediator accreditation and registry authority.
• Civil Mediation Council (UK): The Civil Mediation Council is the UK accrediting body for civil, commercial, workplace, and family mediators, maintaining a public register of accredited professionals and member organisations. It is the closest functional analogue to Azerbaijan's Mediation Council in terms of regulator role, registry maintenance, and mediation standards oversight.
• Singapore International Mediation Centre (SIMC): SIMC is a neutral institution that administers international mediation cases, maintains a panel of accredited mediators, and sets procedural standards for cross-border commercial mediation. Comparable to the Mediation Council in its role as a standards-setting and oversight body for professional mediators.
• National Mediation Board (US): The US National Mediation Board is a federal independent agency that mediates labor disputes in the railroad and airline industries and administers mediation personnel. Comparable as a state-backed mediator accreditation and labor dispute resolution body, though narrower in sector scope.

Broad incumbents

• International Mediation Institute (IMI): IMI is a global, non-state body that sets competency standards, accredits mediator training, and certifies mediators across jurisdictions. While broader than the Mediation Council, it overlaps in its registry, certification, and quality-assurance functions for the mediation profession.
• Federal Mediation and Conciliation Service (FMCS, US): FMCS is a US federal independent agency that mediates labor disputes, trains mediators, and provides dispute resolution services and research. Comparable in its state-backed role mediating labor and commercial disputes, though US-focused rather than Azerbaijani.

Market position

Strengths4 records

Weaknesses5 records

Competitive moat3 records

Key risks6 records

Key highlights6 records

Customer concentration

• Facebookfacebook.com/61554000000000
• LinkedInlinkedin.com/company/mediation-council

Revenue estimate

Valuation estimate

Number of profiles

Profiles1 record

Funding overview

Funding rounds

Investors

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M&A

Investments

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Frequently asked questions about Mediation Council