Oakland Mediation Center

Name

Oakland Mediation Center

Legal name

Oakland Mediation Center

Website

https://mediation-omc.org

Company type

Private

Founded year

1990

Operating status

Operating

Headcount range

11–50 employees

Ownership category

akta.pro rank

Product category

Alternative Dispute Resolution Services

NAICS

Individual and Family Services (6241), Child and Youth Services (624110)

SIC

Services-Social Services (8300), Services-Legal Services (8111)

akta.pro industry

PRIMARYBPAGAEAM

Legal Aid & Client Advocacy Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

SECONDARYEDAJAEAJ

Wraparound Student Support & Case Management Services (At-Risk K–12)

Education/K–12 / Primary & Secondary Education/Alternative & At-Risk K–12 Education (Continuation, Recovery, Juvenile)

SECONDARYBPAIAFAG

Specialty & Problem-Solving Courts (Drug, Mental Health, Veterans, Family)

Business & Public Services/Public Sector & Government Administration/Justice System (Courts, Prosecution & Corrections)

SECONDARYBPAGAEAD

Domestic Violence & Abuse Support Services

Business & Public Services/Nonprofit, NGO & Social Services/Social Services & Community Support (Food, Housing, Family)

Keywords

• Alternative dispute resolution
• Mediation services
• Conflict resolution training
• Community dispute resolution
• School bullying prevention

Headquarters

HQ city

Auburn Hills

HQ country

United States

HQ region

North America

Offices1 record

Markets served

GTM type

B2B and B2C

Offering type

Services

Cost components

Personnel, Operations, Marketing or Sales, Others

Revenue model

1. Mediation Service Fees: Fees charged to parties for mediation sessions. Administrative filing fee of $60 for initiating mediation. Fee schedule available upon request with sliding scale for low-income individuals.
2. Professional Training Programs: Revenue from conducting mediation and conflict resolution training including 40-hour General Civil Mediation Training ($1,295), 48-hour Domestic Relations Training ($1,590), advanced mediation courses ($295), and conflict resolution workshops ($149). Also generates revenue from practical experience packages and certifications.
3. Legal Services: Legal Services program launched in 2018 provides traditional representation, limited scope representation, and pro se support. Services priced based on household size and income. Covers divorce, custody, estate planning, probate, guardianships, and landlord/tenant matters throughout Michigan.
4. Donations and Grants: External funding from donors, foundations, and government grants (e.g., Michigan Department of Education grant for Special Education Mediation Services). OMC receives funding that helps offset costs and provide services at reduced rates.
5. Notary Services: Notary services offered for $10 per signature for document notarization including mediation agreements.

Pricing tiers

Go-to-market motion1 record

Distribution channels6 records

Marketing channels8 records

Core offering

Oakland Mediation Center is a nonprofit Community Dispute Resolution Program (CDRP) center that provides conflict resolution mediation services across more than 13 case types (divorce, parenting time, civil, employment, landlord/tenant, small claims, bullying, special education, and others), SCAO-approved mediation training and certification, K-12 school-based conflict and bullying prevention programs (Olweus, Second Step, Peers Making Peace, Truancy Prevention), and income-based legal representation. Services are delivered in-person at the Auburn Hills office, online via the MI-Resolve platform, and onsite at courts and schools throughout Michigan.

Product overview

Oakland Mediation Center provides a unified mediation and conflict resolution platform organized into three main service lines: Mediation Services, Education Services, and Legal Services. The core mediation offering covers over 13 case types including divorce, parenting time, probate, special education, truancy, victim/offender, employment, civil, landlord/tenant, small claims, adoption, and bullying mediation—all available in-person or through Online Mediation Services. Education Services include training programs (Mediation Training, Conflict Resolution Workshops, Restorative Practices), school-based programs (Olweus Bullying Prevention Program, Second Step, Peers Making Peace, Truancy Prevention), and professional development for K-12 educators. Legal Services, launched in 2018, provides traditional and limited scope legal representation and pro se support. Supporting offerings include Notary Services and the MI-Resolve online dispute resolution platform. The organization operates as a non-profit Community Dispute Resolution Program (CDRP) center serving Oakland County, Michigan.

Differentiator

Problem solved

Functional benefit

Products and services

• Mediation Services

Quantifiable outcome

• 75% settlement rate for mediated cases
• +6 more outcomes

Named customers7 records

Segments5 records

Ideal customer profiles5 records

Technology focussed No

API detail

Has API

No

API docs

API detail

Core technology

AI maturity

App detail

Feature2 records

Partnerships

13 partnerships are on record, tiered minor and core.

• The Alliance for Housing of Oakland CountyminorStrategic or Co-development PartnerCommunity partner listed in OMC's Friends of OMC network, supporting housing-related dispute resolution and community services.
• Ambrose SolutionsminorStrategic or Co-development PartnerCommunity partner in OMC's Friends of OMC network providing professional services.
• Michigan Alliance for FamiliescoreStrategic or Co-development PartnerPartner providing special education information and resources, supporting OMC's Special Education Mediation Services program.
• Oakland County Board of CommissionerscoreStrategic or Co-development PartnerGovernment partner providing funding and support for community dispute resolution services in Oakland County.
• Oakland County Circuit CourtcoreStrategic or Co-development PartnerPrimary court referral partner for mediation services. OMC receives referrals from the court for civil and domestic relations cases.
• Presbyterian Villages of MichiganminorStrategic or Co-development PartnerCommunity partner serving seniors and housing communities in Michigan.
• StaplesminorStrategic or Co-development PartnerCorporate partner providing office supplies and support for OMC operations.
• UCP MichiganminorStrategic or Co-development PartnerCommunity partner serving individuals with disabilities, supporting inclusive dispute resolution services.
• SHARE DetroitminorStrategic or Co-development PartnerCommunity partner network in Detroit supporting charitable giving and community services.
• Beaumont Children's Hospital NoBLE ProgramcoreStrategic or Co-development PartnerPartnership with Beaumont Children's Hospital's NoBLE (No Bullying Live Empowered) Program to provide integrated bullying issues mediation services with bullying specialists.
• Michigan Department of Health and Human Services (MDHHS)coreStrategic or Co-development PartnerNew partnership announced for behavioral health mediation services expanding OMC's reach in Michigan.
• Michigan State Court Administrative OfficecoreStrategic or Co-development PartnerState oversight body that approves OMC's mediation training programs and mediator certification standards. SCAO-approved training curriculums.
• MI-Resolve (Online Dispute Resolution)coreTechnology or IntegrationState of Michigan online mediation platform that OMC participates in, enabling online mediation services for parties statewide.

Scale indicators8 records

Recent moves6 records

Expansion highlights6 records

Broad incumbents

• American Arbitration Association: The AAA is a longstanding national ADR organization providing mediation, arbitration, and education services across civil, commercial, and employment disputes. Comparable to OMC's mediation services and training programs but at national scale and broader scope.
• JAMS (Judicial Arbitration and Mediation Services): JAMS is the largest private alternative dispute resolution provider in the U.S., offering mediation, arbitration, and ADR training across all practice areas. Comparable to OMC as a mediation services provider but operates nationally and at significantly higher price points.

Direct peers

• Resolution Systems Institute: Resolution Systems Institute is a nonprofit that supports court-annexed ADR and community mediation programs through training, research, and policy work. Comparable to OMC's CDRP-focused mediation infrastructure and court partnership model.
• National Association for Community Mediation (NAFCM): NAFCM is the membership association for community mediation centers across the U.S., setting standards and supporting CDRPs. OMC is a member CDRP; NAFCM represents the broader peer category OMC operates within.
• Michigan Advocacy Program / Michigan Legal Aid: Michigan Legal Aid is a statewide portal and network connecting low-income residents to free civil legal aid, including family law. Comparable to OMC's Legal Services program and statewide mediation service coverage.
• Lakeshore Legal Aid: Lakeshore Legal Aid is a Michigan-based nonprofit providing free civil legal services to low-income residents across southeast Michigan. Directly comparable to OMC's Legal Services program and overlapping service geography in Oakland County.
• Wayne Mediation Center: Wayne Mediation Center is a Michigan-based Community Dispute Resolution Program offering mediation, restorative practices, and conflict resolution training — directly comparable to OMC as a regional CDRP serving a different Michigan county with the same volunteer-based model.

Emerging players

• Tyler Technologies (Modria ODR): Tyler Technologies acquired Modria, a leading online dispute resolution platform used by courts and government agencies. Comparable to OMC's MI-Resolve online mediation capability but at national SaaS scale with technology-led delivery.

Others

• Community Mediation Services (various regional CDRPs): Network of regional Community Dispute Resolution Program centers operating under Michigan's State Court Administrative Office framework. Comparable to OMC as peer CDRP centers sharing SCAO oversight, training standards, and grant funding mechanisms.

Regional players

• Michigan Indigent Defense Commission: The Michigan Indigent Defense Commission oversees public defense services across Michigan. Comparable as a Michigan statewide justice-system support organization but focused on criminal defense representation rather than civil mediation.

Market position

Strengths2 records

Weaknesses5 records

Competitive moat6 records

Key risks6 records

Key highlights7 records

Customer concentration

• Xx.com/MediateAtOMC
• Facebookfacebook.com/MediateAtOMC
• LinkedInlinkedin.com/company/oakland-mediation-center

Revenue estimate

Valuation estimate

Number of profiles

Profiles9 records

Funding overview

Funding rounds

Investors

Funding detail is available on the Subscription and Enterprise plan.Contact sales →

M&A

Investments

M&A and investment is available on the Subscription and Enterprise plan.Contact sales →

Frequently asked questions about Oakland Mediation Center